Mercure Paris Orly Airport

Hotels
•
Mercure
8.2 (5588 reviews)
12 avenue Jacqueline Auriol , Orly , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice breakfast
Cons:
Room quality issues
High parking fees
Delayed room availability

Categories

Cleanliness
7.55
Mixed sentiment; guests noted cleanliness but also mentioned issues like missing toiletries.
Service
9.05
Praise for the staff's kindness and helpfulness, despite some isolated negative experiences.
Location
9.05
Many reviews emphasized the excellent location near the airport.
Room Quality
7.55
Some complaints regarding room amenities and heating.
Amenities
8.05
Positive feedback on available services, though there were some issues mentioned.
Value for Money
7.55
Concerns over room pricing, parking fees, and additional charges.
Food and Beverage
8.55
Overall positive remarks about breakfast and food quality.
Overall Experience
8.25
A mix of good experiences and some notable issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:21

Property Description

Modern and Convenient Accommodation
Mercure Paris Orly Tech Aéroport offers a modern stay near Orly Airport, with recently renovated air-conditioned rooms featuring free WiFi and soundproofing for a comfortable rest.

Delicious Dining Options
Indulge in Mediterranean cuisine at TATA, the hotel's elegant restaurant, and unwind at the onsite bar for a relaxing evening.

Convenient Amenities and Services
Benefit from a 24/7 reception, a relaxing terrace, and a complimentary shuttle service to and from the airport, ensuring a stress-free stay.

Ready to experience comfort and convenience at Mercure Paris Orly Tech Aéroport? Book now for an unforgettable stay!

Important information:

The hotel restaurant is open from noon to 2:00 pm (closed on weekends) and from 7:00 pm to 10:00 pm for dinner. Our room service is also available from 6 a.m. to 1 p.m. and from 7 p.m. to 10:30 p.m.

Please note that the credit card used for the reservation will be asked upon arrival.

Please note that a shuttle is available at the hotel from 04h30-10h30 / 18h-00h.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5588 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
G
gabriella • couple • br
6
Pros:

Perto do aeroporto

Cons:

O transfer não é 24h00 e não deixa na porta do hotel, deixa bem próximo porém temos que andar alguns metros com mala o que não torna muito prático. Especialmente a questão do transfer que me deixou menos satisfeita.

2026-05-03 • via Nuitee
F
francois • extended_group • fr
6
Cons:

Il n'y avait aucun code d' accès à internet indiqué dans la chambre ,et le service téléphone interne de l'établissements ne fonctionnait pas pour avoir l'information.
L'accueil ne le propose d'ailleurs pas à l'arrivée, ce qui me parait une évidence.

Lors de mon départ, la borne pour payer le parking ne fonctionnait pas non plus(j'ai essayé avec 2 cartes de paiement différentes), et lorsque j'ai voulu payer à l'accueil, en expliquant que la borne de paiement du parking dysfonctionnnait, après avoir essayer ma carte de paiement sur un TPE, puis sur un deuxième TPE et que ca ne fonctionnait toujours pas, l'agent d'accueil à laisser sous entendre car ma carte de paiement présenter une anomalie .On a essayé avec une deuxième carte de paiement sur les 2 TPE ,sans succès.
La prochaine fois, plutôt que de douter du client, il faudrait commencer par douter de vos equipements.
Visiblement, votre connexion internet etait inopérante.

2026-05-02 • via Nuitee
C
Carole • family_with_children • fr
9
Confortable
Pros:

Chambre confortable. Espaces cosy et jeux.

Cons:

Restaurant rapport qualité prix moyen.

2026-05-02 • via Nuitee
M
Maryse • solo_traveller • be
8
2026-05-02 • via Nuitee
R
Rosi Da Campo • solo_traveller • br
8
Cons:

As janelas do quarto não abrem! Se vc não se importa com ar condicionado o tempo todo o hotel é muito bom!

2026-05-02 • via Nuitee
B
Barral • family_with_children • fr
10
Surprise
Pros:

Repas très sympa
Cadre étonnement joli , ambiance très relaxante
Petits salons
Jolie terrasse

2026-05-02 • via Nuitee
P
Philomene Éric • couple • fr
8
2026-05-01 • via Nuitee
C
celia • extended_group • fr
10
2026-05-01 • via Nuitee
R
Richard • solo_traveller • fr
8
Pros:

Proximité aéroport

Cons:

Na

2026-05-01 • via Nuitee
P
Pagana • family_with_children • ch
6
2026-04-30 • via Nuitee
M
My Loan • solo_traveller • fr
7
2026-04-30 • via Nuitee
I
Isabelle • couple • fr
8
Pros:

Propreté
Amabilité du personnel

2026-04-30 • via Nuitee
P
Philippe • solo_traveller • fr
6
Pros:

Repas

Cons:

.le lit trop dur et les coussins trop durs

2026-04-29 • via Nuitee
N
Nadir • solo_traveller • fr
10
2026-04-29 • via Nuitee
A
andrea • solo_traveller • mx
7
Pros:

La atención de la chica de recepción

Cons:

El olor de la cocina se mete a los pasillos de las habitaciones y es muy molesto

2026-04-29 • via Nuitee
K
Kone • solo_traveller • fr
8
2026-04-29 • via Nuitee
O
OANA • family_with_children • ro
10
Perfect langa aeroport.
Pros:

Totul a fost perfect. Camera curata.Recomand ca punct de plecare spre aeroportul Orly.Am apreciat transportul oferit spre aeroport ,bus din 15 in 15 minute .

Cons:

-

2026-04-28 • via Nuitee
E
Eliana • couple • fr
7
2026-04-28 • via Nuitee
L
Laura • family_with_children • ie
9
2026-04-28 • via Nuitee
C
Clie • family_with_children • re
8
Pros:

Proche de tout

Cons:

Qualité de prix trop chère et personnel à l'accueil incompétent

2026-04-28 • via Nuitee