Mercure Paris Orly Airport

Hotels
Mercure
8.2 (5816 reviews)
12 avenue Jacqueline Auriol , Orly , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice breakfast
Cons:
Room quality issues
High parking fees
Delayed room availability

Categories

Cleanliness
7.55
Mixed sentiment; guests noted cleanliness but also mentioned issues like missing toiletries.
Service
9.05
Praise for the staff's kindness and helpfulness, despite some isolated negative experiences.
Location
9.05
Many reviews emphasized the excellent location near the airport.
Room Quality
7.55
Some complaints regarding room amenities and heating.
Amenities
8.05
Positive feedback on available services, though there were some issues mentioned.
Value for Money
7.55
Concerns over room pricing, parking fees, and additional charges.
Food and Beverage
8.55
Overall positive remarks about breakfast and food quality.
Overall Experience
8.25
A mix of good experiences and some notable issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:21

Property Description

Modern and Convenient Accommodation
Mercure Paris Orly Tech Aéroport offers a modern stay near Orly Airport, with recently renovated air-conditioned rooms featuring free WiFi and soundproofing for a comfortable rest.

Delicious Dining Options
Indulge in Mediterranean cuisine at TATA, the hotel's elegant restaurant, and unwind at the onsite bar for a relaxing evening.

Convenient Amenities and Services
Benefit from a 24/7 reception, a relaxing terrace, and a complimentary shuttle service to and from the airport, ensuring a stress-free stay.

Ready to experience comfort and convenience at Mercure Paris Orly Tech Aéroport? Book now for an unforgettable stay!

Important information:

The hotel restaurant is open from noon to 2:00 pm (closed on weekends) and from 7:00 pm to 10:00 pm for dinner. Our room service is also available from 6 a.m. to 1 p.m. and from 7 p.m. to 10:30 p.m.

Please note that the credit card used for the reservation will be asked upon arrival.

Please note that a shuttle is available at the hotel from 04h30-10h30 / 18h-00h.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5816 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
K
KATIA couple gp
8
2026-06-06 via Nuitee
R
Ruben solo_traveller es
8
Calidez y buen buffet
Pros:

Desayuno e instalaciones

Cons:

Habitación familiar pequeña para 4

2026-06-06 via Nuitee
M
Marie Evelyne solo_traveller re
8
Pros:

Très propre.

2026-06-06 via Nuitee
R
Ruben family_with_children es
8
Buena estancia, buen desayuno y buen personal
Pros:

Muy moderno, muy cuidado y buena ubicación

Cons:

La habitación un poco pequeña para una familia de 4, pero fue solo una noche de hotel de transición

2026-06-06 via Nuitee
F
Fabienne solo_traveller fr
10
2026-06-06 via Nuitee
J
Jessica family_with_children fr
8
Idéalement situé
Pros:

Le petit déjeuner est complet et bon,
L’ensemble du personnel

Cons:

Chambre un peu trop étroite. Même pas la place d’ouvrir une valise sans devoir la mettre sur le lit…
Le prix du parking

2026-06-06 via Nuitee
R
Rose-noelle couple be
9
Pros:

navette pour orly4

2026-06-05 via Nuitee
S
SEBASTIEN couple fr
5
Très moyen pour un hôtel Mercure
Pros:

Emplacement

Cons:

Manque de personnel : les équipes sont sous pression par manque d’effectif flagrant. Petit déjeuner mal achalandé. Le jeune homme était seul pour tout gérer.

2026-06-05 via Nuitee
K
Kathleen solo_traveller fr
6
Décevant
Pros:

Matelas confortables

Cons:

L'accueil s'est trompé de chambre dès l'arrivée. 2kms aller-retour pour retourner au poste de la réception.
On obtient enfin une chambre à 2 lits: Chambre 104 mais ne correspond pas au descriptif fait par Booking car chambre minuscule au rdc. SDB: Moisissures autour de la baignoire et carrelage cassé au sol. Décevant pour un prix plus élevé que celui annoncé et convenu par Booking.

2026-06-05 via Nuitee
P
Philippe solo_traveller fr
8
2026-06-05 via Nuitee
D
Denis solo_traveller fr
8
2026-06-05 via Nuitee
S
Samy couple fr
10
2026-06-05 via Nuitee
A
Allain family_with_children fr
9
2026-06-05 via Nuitee
G
Gustavo solo_traveller it
9
2026-06-05 via Nuitee
P
pascaline solo_traveller fr
10
Pros:

La proximité de l'hôtel par rapport à l'aéroport.
Le service navette qui dessert l'aeroport et l'hôtel.
C'est appréciable

2026-06-05 via Nuitee
E
Emeline solo_traveller fr
6
2026-06-03 via Nuitee
K
Kiabeth Sharie family_with_children it
10
2026-06-03 via Nuitee
R
RAMONA solo_traveller it
7
Pros:

La vicinanza all'aeroporto, la comodità della navetta aeroportuale ed il ristorante all'interno.

Cons:

Camera piccolissima per 2 adulti e 2 bambini e non c'era l'aria condizionata.

2026-06-03 via Nuitee
M
Mohamed Inshab family_with_children gb
5
2026-06-03 via Nuitee
J
jordan couple fr
9
2026-06-02 via Nuitee