Mercure Port La Grande Motte

Hotels
Mercure
8 (463 reviews)
140, Rue Du Port , La Grande-Motte , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Beautiful view
Cons:
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.83
There were mentions of dust, cobwebs, and poor bathroom cleanliness.
Service
8.8
General praise for attentive staff and hospitality.
Location
9.34
Numerous reviews highlighted the great location and views.
Room Quality
7.29
Some guests mentioned outdated decor and maintenance issues.
Amenities
7.82
Facilities like parking were appreciated, but there were complaints about the age of amenities.
Value for Money
7.28
Concerns regarding the price given the conditions described.
Food and Beverage
8.33
The breakfast was well-received with plenty of choices.
Overall Experience
8.3
While some had issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:06

Property Description

Seaside Luxury at Mercure Port La Grande Motte

Spectacular Views: Overlooking the marina, our air-conditioned rooms feature private balconies for a stunning harbor view experience.

Culinary Delights: Indulge in a delicious buffet breakfast and savor regional cuisine at our restaurant, complemented by a cozy bar and terrace.

Leisure and Adventure: With a seasonal outdoor pool, proximity to the beach, and exciting activities like windsurfing and diving, there's no shortage of fun at Mercure Port La Grande Motte.

Ready to experience the perfect seaside getaway? Book your stay with us now!

Important information:

For guests booking half-board rate, guest will have the choice between an appetizer and main course.

Please note that parking spaces are limited and parking cannot be guaranteed.

Please note that children under 12 years old can enjoy breakfast for free.

The restaurant is closed from on Fridays and Saturdays from September to May. During this time, room service is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MPL

Location

Guest Reviews

8
Based on 463 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 8.3
W
Wolfgang couple at
8
Mittelprächtliches Hotel mit zentraler Lage und durchschnittlichen Leistungen wie Frühstück
Pros:

Super Lage am Strand und abendliche Unterhaltung.
Parkplatz am Hotel

Cons:

Zimmer in die Jahre gekommen.

2026-09-10 via Nuitee
M
monique extended_group fr
7
Pros:

l'emplacement de l'hôtel ,la vue sur le port et la mer ,la dimension de la chambre , le calme et le silence ds les chambres .

Cons:

Le manque de places de parking ... !! et ne pas pouvoir les réserver !

2026-09-09 via Nuitee
M
Margaret couple gb
10
Fab
Pros:

Position

Cons:

Needs up dating

2026-09-07 via Nuitee
N
Nathalie couple fr
8
2026-09-07 via Nuitee
Y
Yann couple fr
6
2026-09-06 via Nuitee
S
Stephane couple fr
1
Promesse d'acceptation des chèques vacances non respectée, donc nous n'y retournerons jamais
Pros:

Très bien placé

Cons:

chèques vacances refusés alors qu'ils étaient acceptés lors de la réservation.

2026-09-03 via Nuitee
P
pecsfamily family_with_children fr
8
c'est un bon 3 étoiles mais pas 4 ....
Pros:

chambres spacieuse et propre . vue superbe sur la mer et le port . personnel sympathique et très pro et de très bon conseil pour indiquer de bons restaurants notamment. hôtel idéalement placé avec une piscine fort agréable . le petit déjeuner est très bien .le service d'étage est très bien .
toutes ces qualités font qu'on passe plus facilement sur les défauts ....

Cons:

même si l'hôtel était bien , il tient plus d'un bon 3 étoiles que d'un 4 étoiles .
il est assez vieillissant . il a connu ses heures de gloire , mais elles sont passées , même s'il y a de beaux restes .
certes il y a 2 ascenseurs pour monter dans les étages , mais ils ne descendent pas jusqu'à la salle du petit déjeuner et du restaurant , ce qui est assez étonnant . la literie n'est pas digne d'un 4 étoiles ! et à l'heure des téléphones portables , il n'y a pas de prises aux chevets ! encore une chose surprenante pour un 4 étoiles !
bref une certaine déception au regard des tarifs proposés .....

2026-09-02 via Nuitee
C
christophe solo_traveller fr
7
Nice location but rooms refurbish is becoming urgent
Pros:

Location is very central and probably the best you can get with a nice view on the port .

Cons:

Rooms would definitely require an urgent refursbish given the price . Standard is not matching the price tag .

2026-09-01 via Nuitee
P
Paul couple gb
2
Once great hotel now gone down hill.
Pros:

The beds are still firm and it is in a good location.

Cons:

Here’s a stronger version that is firm and factual without sounding overly emotional:

A very disappointing stay, particularly given the basic standards you would expect from a hotel.

The air-conditioning in our room did not work, and the manager advised us that this was apparently the same throughout the hotel. We were told that an engineer would attend to look at the problem, but nobody ever came and no further update was provided.

To make matters worse, there was a very loud disco taking place on the marina outside the hotel, which continued until around midnight. This made it extremely difficult to sleep, especially with no functioning air-conditioning and therefore little option but to have the room open to the outside noise. When we raised the issue with the hotel, there appeared to be very little interest in helping or finding any practical solution.

More generally, the hotel is looking very tired and worn and is clearly in need of refurbishment. The breakfast was also extremely poor and well below the standard we would expect.

Even some of the basics have been overlooked. There are no electrical sockets conveniently located beside the bed, which is surprising for a hotel today.

Overall, the combination of non-functioning air-conditioning, excessive noise, poor breakfast, tired facilities and an apparent lack of interest from the hotel in resolving problems made this a very disappointing experience.

I can also make it a little sharper and more impactful for TripAdvisor or Google Reviews while keeping it credible and fair.

2026-09-01 via Nuitee
G
gilles couple fr
8
2026-08-31 via Nuitee
K
Khady couple fr
5
On nous avait mis une baignoire sur booking j’ai trouvé une douche je suis parti à la réception pour demander la fille m
Pros:

L’emplacement était bien avec une belle vue

Cons:

La chambre était rempli de poussière des serviettes salle on avait pris un lit double il nous ont collé deux petits matelas pas confortable qui se séparer au milieu de la nuit et on se lever chaque instant pour le recoller

2026-08-31 via Nuitee
P
Patricia couple fr
4
Je n'ai passe qu'une nuit dans cet hôtel et franchement , comparativement à d'autres 4 étoiles où j'ai p
Pros:

L'emplacement

Cons:

Cet hôtel est vieillissant , les moquettes toutes tachées , rien dans le frigo à disposition , petit déjeuner minable

2026-08-31 via Nuitee
M
Mégane solo_traveller fr
9
Pros:

Personnel très accueillant, emplacement parfait

Cons:

Décorations vieillottes, à remettre au goût du jour.

2026-08-30 via Nuitee
R
René couple fr
8
Pros:

vue sur le port
piscine

Cons:

robinetterie salle de bain

2026-08-29 via Nuitee
D
dimitri couple fr
1
2026-08-28 via Nuitee
B
Benoit couple fr
7
2026-08-24 via Nuitee
T
Thomas solo_traveller fr
5
Cons:

Décoration et équipements dépassés. Vue sur le port mais assez loin des plages à pied. Tarif très élevé par rapport aux équipements et au confort de l’hôtel.

2026-08-22 via Nuitee
B
Bruno solo_traveller fr
9
2026-08-21 via Nuitee
R
Remy couple fr
8
2026-08-21 via Nuitee
H
HENRI family_with_children fr
9
Le séjour était très agréable, comme en 2024.
Pros:

Situation géographique, personnel souriant et disponible.

Cons:

Nettoyage du sol perfectible. Une douche à l'italienne serait appréciée. Tarif petit-déjeuner un peu élevé.

2026-08-16 via Nuitee