DoubleTree by Hilton Hotel Flagstaff

Hotels
Doubletree by Hilton
8.5 (1035 reviews)
1175 West Route 66 , Flagstaff , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Inconsistent housekeeping
Overpriced room service
Issues with room temperature and doors

Categories

Cleanliness
7.96
Clean but inconsistent housekeeping. Some rooms not fully serviced.
Service
9.43
Staff were friendly and accommodating, though some exhibited dismissive attitudes.
Location
9.47
Excellent location, close to everything.
Room Quality
7.42
Comfortable beds, but some issues with room doors and temperature control.
Amenities
8.45
Good amenities, but some expected features like coffee makers were missing.
Value for Money
8.41
Generally a good value, though some services like room service were overpriced.
Food and Beverage
7.96
Breakfast offerings were decent but considered expensive.
Overall Experience
8.93
Good overall experience with some minor issues, would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Luxurious Accommodations
Indulge in comfort with a 37-inch flat-screen HDTV, premium satellite channels, and a cozy work desk in each room. Enjoy a freshly brewed cup of coffee with the in-room coffee maker for a perfect start to your day.

Dining Experience
Savor the delectable Japanese cuisine at Sakura Restaurant, complemented by an extensive cocktail list. Whether it's a relaxing dinner or a quick bite, our on-site dining options cater to all tastes.

Relaxation and Convenience
Unwind in the hot tub or sauna after a long day of exploring. Take advantage of our 24-hour reception, business center, and guest laundry facilities for a seamless stay. Plus, stay connected with complimentary WiFi throughout the property.

Book now for a memorable stay at DoubleTree by Hilton Hotel Flagstaff!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1035 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.93
L
lee extended_group gb
9
A good base
Pros:

Very polite staff.
Great breakfast.
Big nice room with 2 double beds

2026-03-04 via Nuitee
J
Jennifer couple us
9
Pros:

Great service

Cons:

Bad pillows

2026-03-01 via Nuitee
K
Kim extended_group us
10
2026-03-01 via Nuitee
D
Dennis couple us
8
2026-03-01 via Nuitee
R
Rick solo_traveller us
8
Nice Property, Two Restaurant Options, My Room needed Maintenance.
Pros:

A very nice property, nicely decorated. Lobby area cozy and comfortable.

Cons:

The AC unit in my room sounded like a freight train and did not function properly. Room was too warm all the time, even when selecting Cool and lowering the temp to 65

2026-02-26 via Nuitee
C
Chrissy family_with_children us
9
Pros:

I didn’t like that booking.com never actually booked this room for us so we got there and the reservation was not in the system. It’s took a VERY long time to get this figured out with the managers having to call you while it was late at night and I was alone with children. You so easily took my $500+ but never bothered to follow through. Just so disappointed

Cons:

See above

2026-02-25 via Nuitee
C
Cherie couple us
10
I am very pleased with your properties and will only stay at Hilton properties.
Pros:

The ladies at the counter were very welcoming, I am very impressed on the level of customer service your team provides.

Cons:

I was very pleased all around.

2026-02-12 via Nuitee
T
ted family_with_children us
10
2026-02-11 via Nuitee
C
Cynthia couple us
10
Pros:

Everything and everyone were awesome

2026-01-27 via Nuitee
J
Jose couple us
9
Great service
Pros:

Good stores and restaurants in the area

Cons:

N/A

2026-01-20 via Nuitee
R
Ronald couple us
7
Good
Pros:

The hotel was average plus

Cons:

Staff, frig in room, close to everything.

2026-01-20 via Nuitee
M
Marie extended_group us
10
2026-01-19 via Nuitee
M
Marcene couple us
10
2026-01-19 via Nuitee
K
Katie couple us
1
Alarms through the phone made this a horrendous stay.
Pros:

The staff was fine

Cons:

Woke up at 4am to an alarm coming through the phones and it wouldn’t turn off. I had to unplug the phones and then couldn’t go back to sleep.

2026-01-19 via Nuitee
J
Jack solo_traveller us
10
Comfy and quiet. Warm Cookies.
Pros:

Had a short overnight stay. All was good 😊

2026-01-19 via Nuitee
J
Jaramillo family_with_children us
2
Pros:

After checking their facilities. I thought the sauna was nice.
Didn't Get to use the whirlpool as it was closed for maintenance.

Cons:

I didn't like that. I got put in a building behind the actual main hotel, especially since it was just my. Self in my two kids didn't feel that safe, None of their amenities were also available back there. You had to cross over to get to Amenities.
I turn the AC down as soon as we arrived And it never got cold.
They're food was delicious but it made all of us sick. I threw up 3 times while there in there downstairs restroom and then on the road when heading to the next destination.which affected The rest of our trip.

2026-01-19 via Nuitee
M
Marco couple us
10
2026-01-19 via Nuitee
T
Tregg family_with_children us
10
This was a great stay with my family. I will return again.
Pros:

I enjoyed the cleanliness, the style and the lighting. The gym was great and I enjoyed the dry sauna.

Cons:

There wasn’t anything I didn’t like.

2026-01-07 via Nuitee
M
Melody extended_group us
10
great
Pros:

location is near down town and most everything you need is in walking distance

Cons:

n/a

2026-01-06 via Nuitee
B
Barbara couple us
7
Because of location we may stay again or try something else.
Pros:

The location and the staff.

Cons:

The floors in the room were wobbly very noisy to walk on. Walls very thin. Dogs barking

2026-01-04 via Nuitee