Ibis Aix en Provence Hotel

Hotels
Accor
8.2 (125 reviews)
Chemin des Infirmeries, Aix-en-Provence, Bouches-du-Rhone, 13100 , Aix-en-Provence , FR

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Quiet location
Good value for money
Cons:
Cleanliness issues
Room maintenance required
Limited amenities

Categories

Cleanliness
6.45
Several reviews noted issues with cleanliness, including unemptied trash and poor upkeep.
Service
9.45
Most reviews positively highlighted the accommodating and helpful service of the staff.
Location
7.95
Located away from major attractions but in a quiet area; acceptable but not ideal.
Room Quality
7.45
Rooms showed signs of wear and tear, with some amenities lacking and maintenance issues.
Amenities
8.45
Some nice amenities like a pool, but limited other facilities noted.
Value for Money
8.95
Generally viewed as good value for budget hotel standards.
Food and Beverage
8.45
Food quality was good but service was slow during peak times.
Overall Experience
8.45
Mixed reviews but overall enjoyable experience for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Experience a delightful stay at Ibis Aix en Provence Hotel, your home away from home in the heart of Provence.

Recreational Amenities
Unwind in our outdoor pool or explore the beautiful surroundings with our bicycle rentals. Enjoy sunny days in our scenic picnic area, perfect for relaxation or family fun.

Dining Options
Savor exquisite flavors at NOMAD, our on-site restaurant, or grab a quick bite from the snack bar/deli. Elevate your evenings with a drink at our inviting bar/lounge after a delightful buffet breakfast.

Comfort and Convenience
Retreat into one of our 124 rooms fitted with modern amenities, including complimentary Wi-Fi and flat-screen TVs. Our business center, 24-hour front desk, and hassle-free self-parking ensure a seamless stay.

Book your unforgettable experience at Ibis Aix en Provence Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 125 reviews
Cleanliness: 6.45
Service: 9.45
Location: 7.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
G
Graeme
10
Pros:

Good stay, clean room, helpful staff, good breakfast

2025-10-04 via Nuitee
A
Alexandra partner
8
Pros:

Haustierfreundlich

2025-10-04 via Nuitee
S
Santos partner
6
Pros:

Dormir en ruta. Podimos tomar una buena cerveza en su terraza. Nos atendieron bien.

2025-09-30 via Nuitee
K
KAVO
10
Pros:

Personnel réactif

2025-09-29 via Nuitee
P
Patricia Laurence
2
Pros:

Ma chambre était limite propre (cheveux partout dans la salle de bain…) avec une odeur intense de tabac froid (connu des équipes mais rien n avait été fait à mon arrivée pour aérer…). On m a donné du « devor-odeurs » pour cacher la misère, mais vraiment pas sérieux.
Rafraîchissement des chambres à prévoir (chocs partout, salissures etc)
Je ne reviendrai pas!

2025-09-11 via Nuitee
R
remi
6
Pros:

Service à l'écoute, j'ai pu avoir ma chambre plus tôt que prévu suite à un imprévu.

État de la salle de bain à revoir, mérite de manière générale un coup de neuf

2025-09-07 via Nuitee
M
Mounira partner
8
Pros:

Loin de tout
Personnel très accueillant
Piscine un peu trouble
Mobilier vétuste

2025-08-19 via Nuitee
R
Rita
4
El aire acondi
Pros:

El hotel asegura que tiene aire acondicionado lo cual es mentira, hace un calor en las habitaciones INSOPORTABLE, hemos estado en otros hoteles ibis en Francia que también tenían la llave verde y el aire se notaba, la limpieza nefasta entraron a limpiar y no vaciaron la papelera la cama estiraron la sábana de arriba sin estirar la de abajo. No tiene caja fuerte. La piscina es pequeña. La zona de parking es muy amplia y está localizado en una zona tranquila

2025-08-14 via Nuitee
T
Teresa partner
4
Pros:

Hotel is not a walking distant to Office of the Tourism. The place is clean, WiFi is good but the important thing is the
Aircondition..very poor air condition..sweating in the middle of the nigth…they provided as with electric fan but don’t help. It’s must cooler in the outside, I don’t know why.
This hotel offer the bear minimum, no fridge, or ice machine, the cup they provided is disposable cup in which
Easily deform after 1 use. The bathroom felt like a pop up bathroom.
At least 30 minutes walking to the nearest grocery and eatery.

2025-07-22 via Nuitee
P
Poussereau
10
Très sympathique !
Pros:

Outre le confort dans la chambre, l'hôtel est agréable pour sa décoration, son bar, sa piscine et ses soirées. le personnel est extrêmement sympathique et serviable. il y a une petite boutique pour ramener des souvenirs. La terrasse est grande avec des coins jeux. il n'y a aucun souci pour se garer. Le bus pour aller à Aix (le 8) est à la sortie de l'hôtel et emmène à la Rotonde en 15 mn environ. Il n' y a pas de magasins dans le coin mais les bois, un stade et un parcours santé. c'était un séjour calme même si nous nous sommes beaucoup amusés à la fiesta organisée par l'hôtel.

2025-07-20 via Nuitee
V
Verified traveler
6
Allt var bra – förutom rummens standard
Pros:

Vi fick byta rum två gånger. I det första droppade det vatten från taket, och i det andra var låset trasigt. Personalen var dock hjälpsam och bytena sköttes smidigt. I det tredje rummet fungerade det mesta, men duschtrycket var mycket svagt och det luktade illa från avloppet. Överlag skulle rummen behöva renoveras eller åtminstone fräschas upp.

Hotellets omgivningar var däremot riktigt trevliga, med mycket grönska. Restaurangen höll god kvalitet, även om serveringen var långsam – vilket kanske kan förklaras av att det var många gäster under vår vistelse. Frukosten var ganska varierad, innehöll allt vi behövde och det fanns gott om parkeringsplatser. Ett extra plus för bussförbindelsen till centrum – hållplatsen låg bara två minuter från hotellet.

Sammanfattningsvis: om du planerar att stanna 1–2 nätter – tveka inte. Men för en längre vistelse kan det vara värt att överväga ett annat alternativ.

2025-07-19 via Nuitee
J
Jan
10
Avkopplande och enkelt gott liv.
Pros:

Utmärkt boende, om man inte traktar efter ren lyx. Fin och avkopplande trädgård med pool område. Bra gemensamma utrymmen. Bra cafeteria och restaurang. Trevlig personal.

Bra rum. Bra sängar. Enda anmärkning får bli att bussarna slutar gå tidigt på kvällen. Men de stannar dock 100 m från hotellet när tiderna fungerar. Samtidigt är taxi billigt. El laddning på plats. Nära A8:an.

2025-07-13 via Nuitee
V
Vinicius Barros family
8
Pros:

L'équipe c'est très sympa. Le chambre est petit et la climatisation horrible. Chambre 129 et 131

2025-07-11 via Nuitee
G
Geoff
8
Pros:

Hotel located a 60 euro taxi ride or 35 Euro ride from MRS airport (for two).

Check-in quick and straightforward. Staff speak English and were always happy to help.

Room quite small, but clean. Single beds with mattress toppers.

Breakfast same each day. Not a massive selection but good enough for the money.

Swimming pool clean. Outside toilets not open.

Not a lot to do around the hotel, but supermarket within a 10 minute walk and a 25m outside pool (pool of the Olive Groves) also within around 10 minutes walk.

Number 8 bus stop immediately outside hotel entrance to take you into town for 1.2 euros.

2025-06-19 via Nuitee
R
Raphael
10
Pros:

Très joli terrasse du restaurant. Piscinet parc. Tout près du centre en voiture.

2025-06-19 via Nuitee
J
jean-luc
10
Pros:

Parfait

2025-06-15 via Nuitee
M
Mickael
10
Pros:

Ras

2025-06-13 via Nuitee
A
André
6
Pros:

Convenable

2025-06-11 via Nuitee
B
Bruno
6
Pros:

Cheiro forte no banheiro a viagem toda. Não tem frigobar (confesso que não conferi no momento da reserva se há algum aviso, mas é o primeiro hotel que vejo isso). De resto, entrega o que promete entregar.

2025-06-11 via Nuitee
V
Verified traveler
6
Moyen
Pros:

Hôtel bien situé et silencieux, mais le rideau élimé n'était plus opacifiant et le lavabo était bouché et fuyait par terre

2025-06-09 via Nuitee