Hotel Plaza e de Russie - Relais & Châteaux

Hotels
•
Relais & Châteaux
8.4 (251 reviews)
Piazza d'Azeglio 1 , Viareggio , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good food
Great location
Cons:
Rude reception staff
Dirty towel left outside
Small rooms

Categories

Cleanliness
7.48
Dirty towel left outside adjacent room for two days.
Service
8.95
Staff were helpful and professional, but there were instances of rude reception personnel.
Location
8.99
Great location, perfect for accessing nearby attractions.
Room Quality
7.94
Rooms were clean and well-furnished, but some guests mentioned small size.
Amenities
8.47
The hotel offers good amenities but lacks a pool.
Value for Money
8.43
Generally good value considering the quality of service and amenities.
Food and Beverage
8.48
Breakfast was appreciated, but there were complaints about burnt coffee.
Overall Experience
8.45
Overall a pleasant stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:43

Property Description

Luxurious Beachfront Location

Located on the main promenade of Viareggio, Hotel Plaza e de Russie offers a luxurious 5-star experience just steps away from the beach. The hotel's elegant design and comfortable amenities provide the perfect setting for a relaxing getaway.

Convenient Access to Attractions

Situated a short walk from the historical centre and with easy access to transportation hubs, guests can explore the charm of Viareggio with ease. Additionally, the proximity to Pisa and Lucca allows for exciting day trips to discover more of Tuscany's beauty.

Exceptional Dining and Service

Indulge in gourmet cuisine at the on-site gastronomic restaurant and unwind in the inviting lounge room. The friendly and professional staff are dedicated to ensuring a memorable stay for every guest.

Book now to experience the elegance and hospitality of Hotel Plaza e de Russie.

Important information:

In the event of early departure or no-show, the entire amount of the booked stay will be charged.

The restaurant is closed on Mondays until the end of May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 251 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
P
Prisco • extended_group • it
8
2026-02-09 • via Nuitee
S
Sara • couple • it
9
2026-01-19 • via Nuitee
R
Rudi • couple • it
8
2026-01-19 • via Nuitee
A
Andrew • couple • us
10
Absolutely one of the best stays I have had in Italy
Pros:

Modern hotel, helpful staff, good food

Cons:

Nothing

2026-01-19 • via Nuitee
J
John • couple • us
8
Very acceptable.
Pros:

The breakfast was fine.
Location was very good.
Staff was excellent and very helpful.

Cons:

Rooms could be larger.

2026-01-19 • via Nuitee
A
Andrea • couple • it
10
2026-01-06 • via Nuitee
R
rikke • couple • ch
7
2026-01-04 • via Nuitee
A
ARIANNA • couple • it
10
Pros:

Una struttura all'altezza delle aspettative staff disponibile e professionale

2026-01-02 • via Nuitee
P
Paolo • solo_traveller • it
10
Pros:

Cortesia del personale

2026-01-02 • via Nuitee
M
MARIA ROSARIA • couple • it
6
2025-12-16 • via Nuitee
L
Leonardo • couple • it
8
2025-12-08 • via Nuitee
J
jacques • couple • fr
7
2025-11-22 • via Nuitee
I
Ionut • couple • ro
7
Pros:

Poziția, restaurantul, micul dejun, patul, gelul de duș

Cons:

Personal recepție așa și așa, nu loc de parcare , hotelul cam îngrămădit pentru 5 stele, ușor supraevaluat

2025-11-01 • via Nuitee
P
Petya • couple • gb
9
2025-10-20 • via Nuitee
J
Jovana • couple • rs
10
2025-10-07 • via Nuitee
M
michele • couple • it
9
2025-10-05 • via Nuitee
M
Martin • solo_traveller • za
9
Pros:

Great location, quality establishment. Helpful staff.

Cons:

Be aware that the hotel charges a fee of €30 for any room service, over and above the food and drinks charge.

2025-10-04 • via Nuitee
B
Barbara • solo_traveller • gb
10
2025-10-02 • via Nuitee
M
Massimo • couple • ch
8
2025-09-29 • via Nuitee
S
Sauro • couple • it
10
2025-09-11 • via Nuitee