ibis budget Brussels Airport

Hotels
Accor
7.2 (129 reviews)
Bessenveldstraat, Diegem, Machelen, 1831 , Machelen , BE

Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good breakfast variety
Convenient parking
Cons:
Unfriendly staff
Outdated room furniture
Expensive pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.2
Service was generally appreciated, although there were complaints about unfriendly staff and lack of professionalism.
Location
7.5
The hotel is located in close proximity to key landmarks, public transport, and the airport, which was convenient for guests.
Room Quality
6.7
Rooms were generally satisfactory, but some guests mentioned outdated furniture, worn carpets, and small room sizes.
Amenities
7.2
The amenities provided were satisfactory, with positives including a restaurant and bar, but negatives such as limited options for breakfast and lack of air conditioning in some areas.
Value for Money
6.2
Mixed feedback on pricing with some guests feeling it was expensive for the services provided, while others found it reasonable.
Food and Beverage
7.2
Breakfast and restaurant services were generally well-received, although some guests desired more variety and better pricing.
Overall Experience
7.5
Most guests had a positive overall experience with the hotel, appreciating the quiet location, proximity to key destinations, and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 17:02

Property Description

Recreation opportunities: Take advantage of bicycles to rent and complimentary wireless internet access.

Buffet Breakfast: Start your day with buffet breakfasts served on weekdays from 6:30 AM to 10:00 AM.

Featured amenities: Enjoy a 24-hour front desk, multilingual staff, and luggage storage.

Stay connected with complimentary wireless internet access and relax in guestrooms featuring LCD televisions.

Explore nearby attractions such as NATO Headquarters and King Baudouin Stadium during your stay at ibis budget Brussels Airport.

Book now for a convenient and comfortable stay in Machelen (Diegem).

Important information:

  • Contactless check-out is available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 129 reviews
Cleanliness: 7.5
Service: 7.2
Location: 7.5
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 7.2
Overall Experience: 7.5
K
ken family
8
Pros:

Very simple room

2025-10-05 via Nuitee
B
Bill
6
Pros:

This was a last minute stay

2025-09-30 via Nuitee
D
Deborah
10
Pros:

Quiet and nice clean room

2025-09-27 via Nuitee
E
Elidmar
4
Pros:

Mon séjour n'a pas été à la hauteur de mes attentes. Ma chambre était mal nettoyée et dégageait une odeur désagréable. De plus, il n'y avait pas de service de thé ou café, un standard que l'on s'attend à trouver dans ce type d'établissement.
L'emplacement est un autre point négatif. L'hôtel est difficilement accessible sans voiture et le manque de service de navette a rendu mes déplacements compliqués. En bref, j'ai été déçue par mon expérience.

2025-09-19 via Nuitee
T
T. Lynne
4
Brussels stopover
Pros:

I booked it because there was an airport schedule according to hotels.com but there is and never has been.
The check in clerk said always check with the hotel directly because 3rd party booking sites are not reliable.

2025-09-09 via Nuitee
M
Myra
10
Breakfast & Train access
Pros:

They have good breakfast and walking distance to the train station.

2025-08-26 via Nuitee
M
mohit
2
Pros:

Coackroaches in the room, bathroom clogged. Bathroom door broken. Room was changed but the stay was really unpleasant

2025-08-24 via Nuitee
N
Nicole family
2
Pros:

Worst hotel. It was clean and the breakfast was ok but the room was set up so you had to undress outside of the shower in front of everyone if you didn't want to get your clothes wet. If you were tall eboogh you can see right into the it. Also, people were so lound most of the night and it was 85 degrees without AC.

2025-08-17 via Nuitee
A
Angel family
6
Pros:

We forgot to check the AC for this property. FYI, there is none. There is also nothing around this hotel, as far as restaurants and stores go, but it’s a clean, cheap stay for one night if you have an early flight. We had no problems getting an Uber at 615am. If I had to rate it in one word? It’s fine.

2025-08-16 via Nuitee
A
Alice friends
10
Pros:

nice staff nice location

2025-08-12 via Nuitee
A
Abrar friends
8
Pros:

The staff at this place are incredibly helpful and friendly I definitely recommend and looking forward in the future to do it again 🌟🌟🌟🌟🌟

2025-08-11 via Nuitee
H
Henri family
6
Pros:

Too noisy

2025-07-15 via Nuitee
N
Nagarajan
4
Pros:

200 percent budget hotel with not much amenities. Never had such a poor quality breakfast. The breads were so stale and terrible quality. Too noisy as well. Wouldn't stay again.

2025-07-13 via Nuitee
S
Shayla friends
10
Pros:

Great customer service and kind staff

2025-07-13 via Nuitee
S
Shuet-Yee Roos partner
4
Pros:

Airco would be nice, as well as free parking. Perhaps better soundproof rooms, provide a welcome gift. Better curtains, the light kept shining through. THE TOILET PAPER HAD MOLD !!

2025-06-28 via Nuitee
P
Penah partner
6
Pros:

It was clean but very small.

2025-06-27 via Nuitee
G
guylaine
6
Pros:

Supposé avoir une navette mais on sait qu’il n’y en a pas juste après qu’on ait réservé, on reçoit un courriel. J’aurais aimé le savoir avant j’aurais été ailleurs

2025-06-22 via Nuitee
K
Kankonde
4
Pros:

The place need renovation

2025-06-15 via Nuitee
D
Douglas partner
8
Pros:

Good for what we needed for an overnight before flying out the next morning. Staff was very helpful. You have to pay for parking but it is a secure lot with in and out priviledge by automatically scanning your license plate. No amenities in the room like a kettle or iron.

2025-06-11 via Nuitee
M
Max
10
Pros:

A good, comparatively affordable option near the airport. There are good public transport connections nearby. I appreciated the early check-in option without extra cost, as a room was available. The wi-fi connection was stable during the stay and the room was relatively comfortable. The breakfast had limited, but good choices. My only objection is that the cleaning service attempted to enter my room before check-out time despite the do not disturb sign on the door (the staff apologized for this).

2025-06-07 via Nuitee