The Heritage Grand Khon Kaen Hotel and Convention

Hotels
8.3 (1798 reviews)
9/9 Prachasumran Road, Nai Muang, Muang , Khon Kaen , th
+66 43 913 333

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Comfortable rooms
Friendly staff
Cons:
Renovation needed
Breakfast quality varies
Some negative service experiences

Categories

Cleanliness
7.55
Several reviews mention that aspects of the hotel need renovation and could improve cleanliness.
Service
8.75
General sentiment suggests that the staff are friendly and service is satisfactory, with some isolated negative experiences.
Location
9.05
Multiple reviews highlight the central location as a significant advantage.
Room Quality
8.05
Rooms described as spacious and comfortable, though some mention need for updates.
Amenities
8.35
Adequate amenities available, but some features are considered outdated.
Value for Money
8.55
Good value noted, particularly for returning guests who found positive aspects.
Food and Beverage
7.55
Mixed feelings about quality, with suggestions for improvement on breakfast offerings.
Overall Experience
8.55
Overall positive experiences, with some specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:44

Property Description

Luxurious Accommodations with Stunning Views
Experience the perfect blend of European and Thai design at Pullman Khon Kaen, offering breathtaking views of the city or Kaen Nakorn Lake from every room. Enjoy modern amenities such as LCD TVs, DVD players, and spacious en-suite bathrooms with a separate shower and bathtub.

Unmatched Facilities for Your Comfort
Indulge in the outdoor swimming pool, day spa, and fitness center for ultimate relaxation. Benefit from 24-hour room service, a tour desk, business center, and convenient parking facilities during your stay.

Culinary Delights and Entertainment
Satisfy your cravings with a choice of 10 dining options, including an Italian restaurant and a lively karaoke lounge. Whether for business or leisure, Pullman Khon Kaen promises a memorable stay.

Book now to experience luxury and comfort at Pullman Khon Kaen Raja Orchid!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KKC

Location

Guest Reviews

8.3
Based on 1798 reviews
Cleanliness: 7.55
Service: 8.75
Location: 9.05
Room Quality: 8.05
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
N
Nirachaporn • solo_traveller • de
7
2026-08-22 • via Nuitee
L
Lorenzo Sacco • solo_traveller • it
8
2026-08-21 • via Nuitee
N
Natpaphat • couple • au
9
2026-08-20 • via Nuitee
B
Bradley • solo_traveller • nz
9
2026-08-20 • via Nuitee
K
Keith • solo_traveller • gb
10
2026-08-19 • via Nuitee
K
Khampheng • solo_traveller • fr
8
2026-08-18 • via Nuitee
K
Kurt • solo_traveller • us
10
Pros:

Comfy bed. Everything looked brand new. Central location

2026-08-17 • via Nuitee
N
Nuttida • couple • th
7
Pros:

พนักงานบริการดี เดินทางไปจุดต่างๆ ง่าย ใกล้แหล่งของกิน ห้องพักถึงจะเก่าไปหน่อยแต่เตียงนุ่ม น้ำแรงงน้าาา ใกล้เซนทรัล , ตลาด 62

Cons:

อาหารเช้าน้อยไปหน่อย ไม ลงไปทานข้าวประมาณ 9 โมง เติมของช้า ได้กินข้าวกับไข่ข้าว กับข้าวไม่ค่อยมีอะไร

2026-08-17 • via Nuitee
K
Kurt • solo_traveller • us
10
Pros:

Comfy bed. Central location. Everything looked brand new

2026-08-17 • via Nuitee
K
Karl • family_with_children • gb
5
Loves it thanks
Pros:

Staff/amienties

Cons:

Cold shower told reception but nothing but cold water, I used my sons room next door so not a big worry

2026-08-16 • via Nuitee
K
Karl • family_with_children • gb
8
2026-08-16 • via Nuitee
J
Jaap Bosems • family_with_children • nl
9
2026-08-16 • via Nuitee
J
Jean-François • solo_traveller • fr
9
Pros:

La proprté et la qualité du petit déjeuner

2026-08-15 • via Nuitee
M
Monthicha • family_with_children • th
9
All most good for staying
Pros:

Room was clean

Cons:

All staff very friendly and helpful

2026-08-14 • via Nuitee
N
Nirachaporn • solo_traveller • de
9
Pros:

Die Personal sind sehr nett und die Lage ist gut.

2026-08-13 • via Nuitee
R
Richard • solo_traveller • pl
8
Classic hotel.
Pros:

Classic hotel taken over from the All Accor group. Great breakfast included in stay price. Good gym with all the toys. Pool chairs have been upgraded.

Cons:

It's the 21st century. You need laptop safes in the rooms. Change up those small old clunkers.

2026-08-13 • via Nuitee
S
Stephen • couple • au
9
Quick good service great food and friendly staff made the short stay great
Pros:

Clean and fresh people very friendly

Cons:

The lifts are slow but that’s nothing really

2026-08-13 • via Nuitee
L
Lewy • solo_traveller • au
9
Pros:

Very nice hotel, good room service, food and some live entertainment 😀

Cons:

N/A

2026-08-12 • via Nuitee
R
Rob • couple • gb
9
2026-08-08 • via Nuitee
W
Wiwat • extended_group • th
10
Pros:

ชอบตั้งแต่ห้องพัก หลับสบาย พนักงานต้อนรับดี อร่อยเช้ามีให้เลือกมาก ทำเลสะดวก

2026-08-08 • via Nuitee