Hilton East Midlands Airport

Hotels
Hilton Hotels & Resorts
8.4 (1011 reviews)
Junction 24, M1 , Castle Donington , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Friendly staff
Good location
Cons:
Breakfast quality
Bathrooms dated
Noise from M1

Categories

Cleanliness
8.08
While clean, some reviews noted that aspects such as the bathrooms were a bit dated.
Service
9.05
Service was consistently praised as friendly and accommodating, particularly for families.
Location
8.69
Convenient for East Midlands Airport and good for a stop-over.
Room Quality
8.44
Rooms were generally described as comfortable, though some noted noise from outside.
Amenities
8.57
Amenable amenities including a good gym and pool, though some guests felt the breakfast options needed improvement.
Value for Money
8.33
Overall value rated positively, though breakfast quality was a concern for some guests.
Food and Beverage
7.58
Food quality received mixed reviews; breakfast options could be improved based on guest comments.
Overall Experience
8.45
Generally positive experiences noted but with some areas for improvement in food quality and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:14

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, steam room, and whirlpool spa at the Living Well Health Club. Treat yourself to massages and beauty treatments at the onsite salon.

Fine Dining Experience
Start your day with a delicious breakfast at the Pavilion Restaurant. For all-day dining, head to the Whisk + Ladle Bar and Kitchen with its international menu and modern décor.

Convenient Location
Only a 5-minute drive from East Midlands Airport, and within reach of Nottingham, Derby, and even Alton Towers theme park. Book your stay at the Hilton East Midlands for a perfect blend of comfort and convenience.

Important information:

Hilton East Midlands Airport has now got its own exit off the J24 roundabout; this is the exit immediately after the exit for the A50 Stoke/Derby.

Please note that the hotel can only be accessed from J24 of the M1, also called Kegworth Interchange. Roads connecting to this interchange are M1 northbound and southbound, A453 from airport, A453 from Nottingham, a6 from Loughborough, A50 from Derby.

If traveling to the hotel and using a sat nav, we suggest searching for the hotel name in the ‘points of interest’ or ‘search’ section if your device has this feature. The hotel postcode covers a large area and can be imprecise on some devices.

Find us using these GPS coordinates: Latitude: 52.84645746321194 and Longitude: -1.2979209423065186.

Pavilion Restaurant will be closed on Fridays & Saturdays during December and on New Year's Eve due to festive party nights.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

Location

Guest Reviews

8.4
Based on 1011 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 7.58
Overall Experience: 8.45
S
Sarah couple gb
4
Never staying again, really disappointed
Pros:

Location was great.

Cons:

Room key mess up on arrival - receptionist not concentrating on us. We got the wrong room key (and it was miles away from reception). Think we were about to walk into someone else’s room. Ordered dinner in the bar. It was truly awful - unbelievably bad. Bar area was dirty, no-one clearing the tables. Couldn’t wait to leave.

2026-06-19 via Nuitee
N
Nicholas solo_traveller gb
9
2026-06-16 via Nuitee
N
Nicola couple gb
9
2026-06-13 via Nuitee
M
Mark solo_traveller gb
9
Great stay and location staff really friendly and very helpful
Pros:

Everything

Cons:

Nothing

2026-06-13 via Nuitee
N
Nicola family_with_children gb
10
2026-06-11 via Nuitee
M
Marian couple gb
1
2026-06-09 via Nuitee
S
Stacey solo_traveller gb
10
Pros:

Pleasant helpful staff, hotel and room comfortable

Cons:

Nothing

2026-06-08 via Nuitee
G
Geraint solo_traveller gb
10
2026-06-08 via Nuitee
J
John solo_traveller gb
10
2026-06-03 via Nuitee
L
Lee family_with_children gb
9
Staff were fantastic, really friendly and happy, which makes all the difference. Really happy with the service. Thank yo
Pros:

Easy to commute onto M1, perfect location

Cons:

Great facilities, with spa and leisure options.

2026-06-01 via Nuitee
R
Rebecca family_with_children gb
10
Fabulous staff, wonderful hotel. Great pool.
Pros:

Wonderful staff. Got us in early. Lego was available for the children to create and take away with them - super idea!

Cons:

Cost of drinks at the bar!

2026-06-01 via Nuitee
K
Komalpreet couple gb
10
Very comfortable
Pros:

Everything neat and clean and tidy staff was helping quick service. I rang midnight for a fan and they gave me in five minutes. Everything neat and clean provide water tea, coffee milk, sugar everything in the room bathroom is neat and clean. Room was so nice. Stuff was so helping reception was so good the communicate really well. I really enjoy my stay there. I normally come and I always choose to stay in Hilton always wherever wherever I am other in London or Leicester so basically everything is fine good 10 out of 10.

Cons:

None

2026-06-01 via Nuitee
A
Amanda couple gb
10
Drove past a couple of times as the signposts were not clear enough! Quiet location, great night’s sleep.
Pros:

Close proximity to airport

Cons:

Approach/signage

2026-05-31 via Nuitee
L
Liah solo_traveller gb
10
Loved it
Pros:

Very good no bad word
To say

Cons:

Nothing

2026-05-28 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Room, location just off motorway excellent. Lovely staff. Food not elaborate but decent and service very good.

Cons:

Nothing

2026-05-27 via Nuitee
D
Darren solo_traveller gb
7
2026-05-26 via Nuitee
D
dessiemcc family_with_children gb
9
No real complaints
Pros:

Dinner and Breakfast excellent. The room was spotless and comforable. The shower was great plenty of hot water. All in all no complaints. Staff were excellent and friendly

Cons:

Did not like the car park charge. It is my opinion when you pay for Room whcih i paid for two that should get you free parking

2026-05-21 via Nuitee
P
Perry solo_traveller nl
10
2026-05-21 via Nuitee
D
Dominique couple gb
10
Brilliant
Pros:

I felt important and it was kept so well

Cons:

Nothing

2026-05-19 via Nuitee
T
Terry couple gb
9
2026-05-18 via Nuitee