Hilton East Midlands Airport

Hotels
•
Hilton Hotels & Resorts
8.4 (945 reviews)
Junction 24, M1 , Castle Donington , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Friendly staff
Good location
Cons:
Breakfast quality
Bathrooms dated
Noise from M1

Categories

Cleanliness
8.08
While clean, some reviews noted that aspects such as the bathrooms were a bit dated.
Service
9.05
Service was consistently praised as friendly and accommodating, particularly for families.
Location
8.69
Convenient for East Midlands Airport and good for a stop-over.
Room Quality
8.44
Rooms were generally described as comfortable, though some noted noise from outside.
Amenities
8.57
Amenable amenities including a good gym and pool, though some guests felt the breakfast options needed improvement.
Value for Money
8.33
Overall value rated positively, though breakfast quality was a concern for some guests.
Food and Beverage
7.58
Food quality received mixed reviews; breakfast options could be improved based on guest comments.
Overall Experience
8.45
Generally positive experiences noted but with some areas for improvement in food quality and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:14

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, steam room, and whirlpool spa at the Living Well Health Club. Treat yourself to massages and beauty treatments at the onsite salon.

Fine Dining Experience
Start your day with a delicious breakfast at the Pavilion Restaurant. For all-day dining, head to the Whisk + Ladle Bar and Kitchen with its international menu and modern décor.

Convenient Location
Only a 5-minute drive from East Midlands Airport, and within reach of Nottingham, Derby, and even Alton Towers theme park. Book your stay at the Hilton East Midlands for a perfect blend of comfort and convenience.

Important information:

Hilton East Midlands Airport has now got its own exit off the J24 roundabout; this is the exit immediately after the exit for the A50 Stoke/Derby.

Please note that the hotel can only be accessed from J24 of the M1, also called Kegworth Interchange. Roads connecting to this interchange are M1 northbound and southbound, A453 from airport, A453 from Nottingham, a6 from Loughborough, A50 from Derby.

If traveling to the hotel and using a sat nav, we suggest searching for the hotel name in the ‘points of interest’ or ‘search’ section if your device has this feature. The hotel postcode covers a large area and can be imprecise on some devices.

Find us using these GPS coordinates: Latitude: 52.84645746321194 and Longitude: -1.2979209423065186.

Pavilion Restaurant will be closed on Fridays & Saturdays during December and on New Year's Eve due to festive party nights.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

Location

Guest Reviews

8.4
Based on 945 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 7.58
Overall Experience: 8.45
A
Amy • family_with_children • au
9
2026-03-07 • via Nuitee
L
Laura • solo_traveller • gb
10
2026-03-07 • via Nuitee
V
Violet • couple • gb
7
2026-03-02 • via Nuitee
M
Michael Hunting • couple • gb
10
Pros:

Setting and booking in

2026-03-02 • via Nuitee
S
sarah • extended_group • gb
7
Not the best start to our short break
Pros:

Quiet room
Friendly bar/restaurant and gym staff
Pool area

Cons:

My friend arrived early and checked in first. She received a warm welcome from the Receptionist plus lots of hotel information, she was also offered a complimentary quarter bottle of prosecco (enough for 1 glass).
I arrived a little later but I didn't receive a welcome or hotel details from the receptionist, neither was I offered a complimentary drink. When my friend asked whether I could receive one the receptionist said no and that we we're supposed to share the quarter bottle! How mean is that, a quater bottle is equivalent to only one portion. It would have been better if we had both been offered a complimentary drink or nothing at all rather than favouring just one guest. Instead I bought a prosesso at the bar which was overpriced at £10 a glass. This was bad customer service and not the best start to our short break.

Unfortunately dinner was dissapointing too, I ordered pasta Carbonara which was very runny (watery creamy sauce) with chopped fatty bacon rather than lardons. My meal was served several minutes after my friends, which resulted in her eating alone for some time. The waitress did apologise however as it was a quiet night and there we're so few in the restaurant the cook should have ensured our meals we're ready at the same time. The chocolate brownies we're also rather dry 😞 Surely the chef can do better than this, pasta Carbonara is such a simple dish to cook and doesnt require much skill.

On a positive note the two lovely waitresses who served us we're incredibly friendly and nothing was too much trouble for them. Also the dark haired man who served us at the spa reception was very helpful too.

In brief - The hotel looks tired in places and requires some TLC. Reception staff should offer consistent customer service. The food needs reviewing for quality and more attention to detail should be applied.

2026-03-01 • via Nuitee
F
Filip • solo_traveller • be
8
Business trip EMAHUB
Pros:

De locatie tov mijn werk lokatie

Cons:

Verouderd

2026-02-28 • via Nuitee
N
Norman • couple • gb
8
2026-02-28 • via Nuitee
D
Drosos • couple • gb
10
2026-02-26 • via Nuitee
R
Richard • couple • gb
10
Very good
Pros:

Easy parking £7, good breakfast…….ideal for Donnington Circuit.

2026-02-25 • via Nuitee
O
Osbby • family_with_children • gb
10
Pros:

Rui was very helpful at the breakfast 🍳, and the kids liked the facilities and the swimming pool

2026-02-12 • via Nuitee
P
philippa • couple • gb
7
Pros:

generally all good

Cons:

heating in room didnt work

2026-02-10 • via Nuitee
H
H9537ILtanyab • Couples • Great Haywood, Staffordshire, England
8
Nice hotel, great staff
Pros:

Nice hotel, with pool and spa. Great staff, rooms are a little dated but comfortable. Food good, not a bad evening menu, very nice breakfast. Stayed here a few time, convenient if using East Midlands airport.

2026-01-31 • via Tripadvisor
C
Caron • couple • gb
8
Ideal lication
Pros:

Large comfortable rooms.

Cons:

Bar prices

2026-01-26 • via Nuitee
E
errolk700 • Couples • Corby, Northamptonshire, England
8
Consistently Good
Pros:

We have stayed at this hotel on several occasions, and the one thing that has always remained consistent is the quality of their staff. They are always very friendly, courteous and helpful, and they are a real asset to the Hilton chain. The hotel is also well located and close to East Midlands airport, as well your not too far from Derby, especially the excellent Glen McArthur outlet complex. The hotel offers ample parking for less than £10 per day, and has a nice pool and gym. As for our room, this was spacious and clean, but did look a little dated, with the wooden furniture. However, we really like staying here, especially as they have a lovely spacious bar area, and offer a quality breakfast in a lovely setting.

2026-01-25 • via Tripadvisor
G
GlennB1824 • Friends getaway
10
Lunch with friends at Hilton EMA
Pros:

I have been to Hilton EMA many times. On 19th January 2026 I meet friends (former colleagues) there for coffee , lunch and catch up. It is a superb location, very well presented and convenient parking. The food and bar choices are great and the staff are lovely. A big shout out to Melissa in the cafe, bar, restaurant area. Melissa was efficient and professional but also very welcoming, very friendly and provided a lovely service to us.

2026-01-20 • via Tripadvisor
K
Kiran • family_with_children • gb
8
Excellent for what we needed
Pros:

Free child stays and they both had beds!!
The phone call to say id left something in the room.
Friendly staff and kind to my children.

Cons:

Pool closing times

2026-01-20 • via Nuitee
A
Adrian • solo_traveller • gb
8
Convenient, and as expected
Pros:

Cleanliness, friendly staff

Cons:

The bathroom was clean and functional, but a little dated. A heated bathroom mirror to prevent steaming would be helpful.

2026-01-20 • via Nuitee
I
Indianna • couple • gb
3
Pros:

Don’t have breakfast

2026-01-19 • via Nuitee
J
Jansi • family_with_children • gb
1
overall 2 star hotel experience only
Pros:

Breakfast they are preparing omlette, except that nothing else was good. the bread toast they served was deep fried in oil, and the varieties were very less, the standard like 2 star hotels. Food was not at all good

Cons:

They can improve the breakfast menu, and they need to work more on it

2026-01-19 • via Nuitee
G
Gareth • solo_traveller • gb
9
2026-01-19 • via Nuitee