Crowne Plaza Nottingham by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (5886 reviews)
Wollaton Street , Nottingham , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Poor cleanliness standards
Basic room quality
Amenities not satisfactory

Categories

Cleanliness
7.48
Several reviews mentioned issues with cleanliness and general maintenance.
Service
9.45
The staff received positive remarks, particularly regarding helpfulness and friendliness.
Location
9.49
Central location noted as a positive aspect in multiple reviews.
Room Quality
7.94
Conflicting reviews on room quality; some mentioned small size and basic amenities.
Amenities
6.97
SPA and pool facilities were criticized; overall amenities left something to be desired.
Value for Money
7.93
Some complaints about pricing not matching the quality experienced.
Food and Beverage
8.98
Breakfast and food options were generally praised.
Overall Experience
8.95
Overall satisfaction was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Luxurious Accommodation
Experience comfort and convenience in the heart of Nottingham at Crowne Plaza. Our rooms are equipped with modern amenities including a work desk, Wi-Fi access, and flat-screen TVs for your entertainment.

Dining Excellence
Indulge in a culinary journey at our Lace Maker Restaurant offering a delicious buffet breakfast, or head to Swatch Restaurant and bar for a variety of meals and snacks. With 24-hour room service, your cravings are always satisfied.

Relaxation and Wellness
Unwind at our Urban Escape Spa with a refreshing swim in the pool, a soothing Jacuzzi® session, or a detoxifying steam room experience. Stay active at our gym or pamper yourself with rejuvenating beauty treatments.

Book your stay now at Crowne Plaza Nottingham for a memorable and rejuvenating experience in the city centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NQT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17 per day.

Location

Guest Reviews

8.4
Based on 5886 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
G
Gaynor solo_traveller gb
8
2026-06-06 via Nuitee
P
Patricia solo_traveller gb
8
Pros:

it was very close to the centre

Cons:

gog a bit confused with the lifts

2026-06-06 via Nuitee
D
Daniel extended_group gb
5
I expected better
Cons:

The rooms were small

2026-06-05 via Nuitee
T
Tom couple au
7
all good
2026-06-04 via Nuitee
H
Harvey extended_group gb
8
2026-06-03 via Nuitee
H
Harvey couple gb
8
2026-06-03 via Nuitee
M
Michael extended_group gb
6
2026-06-03 via Nuitee
S
Shapel couple gb
5
never again
Cons:

got in the lift on 2nd floor to go to ground floor , went up to 8 down to 4 up to 7 where it stopped and would not move, on a very hot day we had to walk all the way down. completely spoiled may stay.

2026-06-02 via Nuitee
S
Sian solo_traveller gb
7
2026-06-02 via Nuitee
F
Fennell solo_traveller gb
10
Pros:

Excellent staff and efficiency

Cons:

Nothing

2026-06-02 via Nuitee
P
Patricia couple gb
8
2026-06-02 via Nuitee
J
Joanne solo_traveller gb
9
2026-06-01 via Nuitee
D
Dawn couple gb
9
Great location nice hotel
Pros:

Location

Cons:

Noisy air con

2026-06-01 via Nuitee
G
Glenn solo_traveller gb
10
2026-06-01 via Nuitee
C
Carol couple gb
5
Uncomfortable
Pros:

Air conditioning is not working so given a fan. Sleep affected and so if I had known it was not working, and considering the price, I would have stayed somewhere else.
Staff were lovely though.
Young children kicking a football in the breakfast area not asked to stop. They were noisy.

Cons:

Very hot bedroom

2026-06-01 via Nuitee
P
paul solo_traveller gb
9
2026-05-31 via Nuitee
D
diane solo_traveller gb
5
Pros:

Loved location , breakfast great as always

Cons:

We asked 3 times for our air con to be fixed .
Very hot
We also asked if we coukd have either a mattress topper or different mattress as tte one in there had big dip in but one didn't appear.

2026-05-31 via Nuitee
Charles Oduore solo_traveller ng
10
2026-05-31 via Nuitee
N
Natalie solo_traveller gb
8
Fabulous hotel and staff, air con needs support
Pros:

Breakfast amazing choice and delicious, comfortable beds, great location, staff fantastic.very clean

Cons:

We had air con issues which everyone appeared to be having which meant on both nights I woke up desperate to get cool. It would have been great to have used the hot top but this was being refreshed still at 0930 on Sunday morning.

2026-05-31 via Nuitee
A
Adrian solo_traveller gb
9
2026-05-30 via Nuitee