Crowne Plaza Nottingham by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (5608 reviews)
Wollaton Street , Nottingham , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Poor cleanliness standards
Basic room quality
Amenities not satisfactory

Categories

Cleanliness
7.48
Several reviews mentioned issues with cleanliness and general maintenance.
Service
9.45
The staff received positive remarks, particularly regarding helpfulness and friendliness.
Location
9.49
Central location noted as a positive aspect in multiple reviews.
Room Quality
7.94
Conflicting reviews on room quality; some mentioned small size and basic amenities.
Amenities
6.97
SPA and pool facilities were criticized; overall amenities left something to be desired.
Value for Money
7.93
Some complaints about pricing not matching the quality experienced.
Food and Beverage
8.98
Breakfast and food options were generally praised.
Overall Experience
8.95
Overall satisfaction was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Luxurious Accommodation
Experience comfort and convenience in the heart of Nottingham at Crowne Plaza. Our rooms are equipped with modern amenities including a work desk, Wi-Fi access, and flat-screen TVs for your entertainment.

Dining Excellence
Indulge in a culinary journey at our Lace Maker Restaurant offering a delicious buffet breakfast, or head to Swatch Restaurant and bar for a variety of meals and snacks. With 24-hour room service, your cravings are always satisfied.

Relaxation and Wellness
Unwind at our Urban Escape Spa with a refreshing swim in the pool, a soothing Jacuzzi® session, or a detoxifying steam room experience. Stay active at our gym or pamper yourself with rejuvenating beauty treatments.

Book your stay now at Crowne Plaza Nottingham for a memorable and rejuvenating experience in the city centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NQT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17 per day.

Location

Guest Reviews

8.4
Based on 5608 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
S
Sonia couple gb
8
2026-03-28 via Nuitee
G
Gilbert couple gb
8
2026-03-28 via Nuitee
N
Nikita couple gb
10
2026-03-28 via Nuitee
J
James couple gb
10
Pros:

Liked everything

Cons:

Liked everything

2026-03-28 via Nuitee
C
Colin family_with_children gb
10
2026-03-27 via Nuitee
C
Chloe couple gb
8
2026-03-27 via Nuitee
I
Isabel couple gb
7
great location for walking around the city and visiting the motorpoint arena
Pros:

Location was good for us and our visit to the motorpoint arena, just an easy walk. Most of the staff were friendly and helpfull. Able to offer advice and direction when asked. Restaurant staff were good company as they didn't seem to be so busy when we visited at 7pm on the Friday evening. The staff at reception were very different in their communication skills and on our second day we managed to speak to a member of staff who could see reason and treated us as individuals and what had been an issue the day we checked in was resolved and so we were able to enjoy our stay without a big cloud over our heads.

Cons:

Being treated like idiots and spoken to like we were in the wrong over a booking error which was not anyone's fault, just a booking error.

The executive room we were in was opposite a night club entrance/exit so the room was noisy till early in the morning. ok if you are a night club person, not so if like us you like to be asleep by midnight. Neighbours who don't close their door with care for others when they return to their room in the early hours.

The executive lounge was poor in it's offerings in my opinion, it was well maintained while it was open but not a great deal of choice, food and drinks pretty basic.

The bedroom was looking tired and the bathroom too, shower had little pressure and I was thankfull not to need to shampoo my hair as it would have taken an age to rinse. Toilet needed more than 1 flush so not sure how they are managing to save water on single flushes.

2026-03-26 via Nuitee
N
Natalie couple gb
9
Lovely, great location,
Pros:

Lovely staff, lovely facilities great bar area

2026-03-25 via Nuitee
W
Wenjie couple gb
10
2026-03-25 via Nuitee
B
Brooker couple gb
10
2026-03-25 via Nuitee
A
Atkinson couple gb
10
2026-03-25 via Nuitee
T
Tracey couple gb
9
2026-03-24 via Nuitee
T
tracy couple gb
10
Comfortable and welcoming
Pros:

Everything was really lovely

Cons:

Nothing not to like

2026-03-24 via Nuitee
W
Walford family_with_children gb
6
2026-03-23 via Nuitee
B
Bilal couple gb
10
Pros:

Clean property
Comfortable beds
Clean bathrooms

Cons:

Netflix should be available on Tv at least

2026-03-23 via Nuitee
D
Darren Austin couple gb
9
Pros:

Great location and vibrant city

2026-03-23 via Nuitee
S
Stacy couple gb
3
We made most of our stay but wasn’t impressed with room we had at all or the members of smentionef a
Pros:

The location was excellent but the room was very run down and needed some maintenance doin the room was very run down needs lock paint and blind was dirty along with stains on. Carpet room smelt fusty

Cons:

The run down room and we paid for best room with a city view which we looked out just to a tall building the walls in room need attention amd the loft door looked very old scruffy along with blinds on .the the day of checking out there was a member of staff on reception with a mustache like grey black hair he was very rude arrogant not friendly at all never smiled once

2026-03-22 via Nuitee
E
Elizabeth couple gb
8
2026-03-22 via Nuitee
N
Neil extended_group gb
7
2026-03-22 via Nuitee
C
Craig extended_group gb
8
2026-03-22 via Nuitee