Crowne Plaza Nottingham by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (5982 reviews)
Wollaton Street , Nottingham , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Poor cleanliness standards
Basic room quality
Amenities not satisfactory

Categories

Cleanliness
7.48
Several reviews mentioned issues with cleanliness and general maintenance.
Service
9.45
The staff received positive remarks, particularly regarding helpfulness and friendliness.
Location
9.49
Central location noted as a positive aspect in multiple reviews.
Room Quality
7.94
Conflicting reviews on room quality; some mentioned small size and basic amenities.
Amenities
6.97
SPA and pool facilities were criticized; overall amenities left something to be desired.
Value for Money
7.93
Some complaints about pricing not matching the quality experienced.
Food and Beverage
8.98
Breakfast and food options were generally praised.
Overall Experience
8.95
Overall satisfaction was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Luxurious Accommodation
Experience comfort and convenience in the heart of Nottingham at Crowne Plaza. Our rooms are equipped with modern amenities including a work desk, Wi-Fi access, and flat-screen TVs for your entertainment.

Dining Excellence
Indulge in a culinary journey at our Lace Maker Restaurant offering a delicious buffet breakfast, or head to Swatch Restaurant and bar for a variety of meals and snacks. With 24-hour room service, your cravings are always satisfied.

Relaxation and Wellness
Unwind at our Urban Escape Spa with a refreshing swim in the pool, a soothing Jacuzzi® session, or a detoxifying steam room experience. Stay active at our gym or pamper yourself with rejuvenating beauty treatments.

Book your stay now at Crowne Plaza Nottingham for a memorable and rejuvenating experience in the city centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NQT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17 per day.

Location

Guest Reviews

8.4
Based on 5982 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
G
Griffin • extended_group • gb
5
Average.
Pros:

The location, the staff.

Cons:

Air conditioning not working, lifts not working. Slow service.

2026-07-25 • via Nuitee
J
Judith • couple • gb
10
Great location and everything you want for a few nights in Nottingham.
Pros:

Great location and lovely hotel.

Cons:

Room a bit small.

2026-07-25 • via Nuitee
J
Joseph • extended_group • gb
10
2026-07-25 • via Nuitee
J
james • extended_group • gb
10
2026-07-24 • via Nuitee
C
comet1 • solo_traveller • gb
6
2026-07-24 • via Nuitee
B
Bethan • couple • gb
3
2026-07-24 • via Nuitee
J
Jeremy • couple • gb
8
2026-07-23 • via Nuitee
T
tom • couple • gb
7
2026-07-21 • via Nuitee
S
Suzanne • couple • gb
10
2026-07-21 • via Nuitee
L
Laura • couple • gb
10
Fabulous
Pros:

Pool steam room

Cons:

Nothing

2026-07-21 • via Nuitee
A
Andrew • couple • gb
6
2026-07-20 • via Nuitee
C
CHUNYAN • solo_traveller • cn
1
2026-07-20 • via Nuitee
J
Jonathan • couple • gb
10
Perfect relaxing
Pros:

Free upgrade club lounge excellent service decor amazing

2026-07-20 • via Nuitee
T
Tracey • couple • gb
9
Would recommend
Pros:

Central location, nice property and friendly staff.

Cons:

Only downside is drinks are a bit pricey.

2026-07-20 • via Nuitee
J
James • solo_traveller • gb
6
Nice but be aware of the extra costs of parking, breakfast, WiFi
Pros:

Good location, nice Spa, good facilities, nice breakfast.

Cons:

Felt like there was charges for everything. Parking £18, breakfast £19, WiFi was paid or wasn’t working for me. I like to feel a sense of value for money or good experience but dint feel that.

2026-07-19 • via Nuitee
M
mascell • couple • gb
5
2026-07-19 • via Nuitee
C
Craig • couple • gb
6
Cons:

Room service

2026-07-19 • via Nuitee
S
Simone • family_with_children • gb
3
After a complimentary stay due to first disaster, I will never stay here again!!!!
Pros:

The majority of the building is clean and friendly staff. The spa and bar were amazing but the rooms are disappointing!! Not enough towels, pints in the bath, stains on the sheets, had to request more toilet roll and no tissue in holder for the second time !!!

Cons:

This is a complementary stay due to my daughter’s birthday visit being a disaster. However I am still not happy with the condition of the rooms. I’ve had better stays at a premier inn. The food and staff are the only decent thing about this venue.

2026-07-18 • via Nuitee
C
Caroline • couple • gb
9
2026-07-17 • via Nuitee
J
JULIAN MILLETT • solo_traveller • il
10
One night in Nottingham
Pros:

Jemma on reception when I arrived after long flight and train.
Room facilities perfect

Cons:

Nothing

2026-07-16 • via Nuitee