Crowne Plaza Nottingham by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (5947 reviews)
Wollaton Street , Nottingham , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and tidy
Cons:
Poor cleanliness standards
Basic room quality
Amenities not satisfactory

Categories

Cleanliness
7.48
Several reviews mentioned issues with cleanliness and general maintenance.
Service
9.45
The staff received positive remarks, particularly regarding helpfulness and friendliness.
Location
9.49
Central location noted as a positive aspect in multiple reviews.
Room Quality
7.94
Conflicting reviews on room quality; some mentioned small size and basic amenities.
Amenities
6.97
SPA and pool facilities were criticized; overall amenities left something to be desired.
Value for Money
7.93
Some complaints about pricing not matching the quality experienced.
Food and Beverage
8.98
Breakfast and food options were generally praised.
Overall Experience
8.95
Overall satisfaction was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Luxurious Accommodation
Experience comfort and convenience in the heart of Nottingham at Crowne Plaza. Our rooms are equipped with modern amenities including a work desk, Wi-Fi access, and flat-screen TVs for your entertainment.

Dining Excellence
Indulge in a culinary journey at our Lace Maker Restaurant offering a delicious buffet breakfast, or head to Swatch Restaurant and bar for a variety of meals and snacks. With 24-hour room service, your cravings are always satisfied.

Relaxation and Wellness
Unwind at our Urban Escape Spa with a refreshing swim in the pool, a soothing Jacuzzi® session, or a detoxifying steam room experience. Stay active at our gym or pamper yourself with rejuvenating beauty treatments.

Book your stay now at Crowne Plaza Nottingham for a memorable and rejuvenating experience in the city centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NQT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17 per day.

Location

Guest Reviews

8.4
Based on 5947 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
S
Sebastien couple fr
10
2026-06-27 via Nuitee
R
RogerN593 Business Abingdon, Oxfordshire, England
8
Best beds in years
Pros:

Stayed one night for business in the heat wave.
The rooms are a bit dated, but happy to see a fan!
Staff were friendly and very helpful.
WiFi was good
Bed and pillows were so comfortable - best I’ve had in years! (I love hard pillows)
Good breakfast buffet

2026-06-26 via Tripadvisor
C
Chinonye couple gb
8
It was ok overall
Pros:

The location

Cons:

My room was small for a king suite

2026-06-26 via Nuitee
G
Guido couple gb
10
2026-06-26 via Nuitee
C
Cimpan solo_traveller ro
8
excelent
Pros:

Good conditions good food good people

2026-06-25 via Nuitee
E
Emma extended_group gb
7
Was ok not worth the cost
Pros:

The lobby and bar area

Cons:

The rooms and bathroom far too small especially for the price. The rooms need updating

2026-06-25 via Nuitee
K
Katie solo_traveller gb
10
Pros:

It was very welcoming very relaxed i enjoyed taking my daughter round spend a night here

Cons:

Na

2026-06-24 via Nuitee
T
Tina solo_traveller gb
10
Pros:

Spacious spotlessly clean and comfortable room with air con. The room included hairdryer, iron/board, fridge, overhead hanging light shades, separate space to make drinks, safe, separate work desk with chair, arm chair, blackout curtains and the decor and furnishings were lovely. The bed was very comfortable with good quality pillows. Breakfast was the best I've ever had there was everything you could possibly think of available. The staff were great and the location just steps away from everything Nottingham has to offer and if you do want to explore further the tram is on the doorstep just near the Theatre Royal.

Cons:

Absolutely nothing everything was wonderful

2026-06-23 via Nuitee
J
Jacqueline couple gb
8
Pros:

Great location.
Beautiful comfortable bed.
Friendly staff

2026-06-22 via Nuitee
T
Tim extended_group gb
8
2026-06-22 via Nuitee
V
Vince solo_traveller gb
7
Pros:

great location, nice staff, lovely reception and bar/lounge area.

Cons:

Room was very small, no where to put anything, The tea and coffee station was on my bedside shelf.
The worst thing though was the Air con not working and there was a heat wave. very hot in room for 2 nights.
House keeping did bring us a fan though, but it was noisy

2026-06-22 via Nuitee
S
STEVE couple gb
8
Will return when more time allows
Pros:

Helpful staff
Bed
Air con

Cons:

One Lift broke

2026-06-22 via Nuitee
K
Kenan Fariz extended_group tr
1
2026-06-22 via Nuitee
M
Mel solo_traveller gb
7
Cheap but definitely no private parking
Pros:

This hotel is in a great location right in the centre of town. All the staff we interacted with were superb and it was cheap.

Cons:

The room was very small, the hotel is a little tired and when we were there, only one lift was working and that didn't go all the way to the ground floor. My main gripe however, would be that on booking.com it states that they have private parking, which is why we chose it, so we would have safe parking for our motorcycle. It turns out that the parking is in fact in a public multi storey carpark joined to the hotel and in no way private.

2026-06-22 via Nuitee
M
Michael couple gb
9
2026-06-22 via Nuitee
B
Becky couple gb
8
2026-06-22 via Nuitee
K
Kate family_with_children gb
8
Pros:

Comfortable and well located. Attentive staff

2026-06-21 via Nuitee
J
Jack couple gb
10
2026-06-21 via Nuitee
J
James couple gb
8
2026-06-21 via Nuitee
N
Nick couple gb
7
2026-06-20 via Nuitee