Hotel El Convento

Location and beauty

Proximity to the old town. Staff were exceptionally friendly!

Great service and highly recommend.

From the first moment we walked into this historic hotel, it was magical. The entire staff was extremely helpful and attentive from dinner reservations to extra towels and a bottle of champagne for our anniversary. Some of the highlights include the beautiful courtyard and restaurant, the complimentary water at the front desk and on the 3rd floor lounge, the rooftop pool and hot tub and complimentary daily wine & cheese reception at 5.

The room was well appointed with a hand steamer, blow dryer, coffee station and fridge and cozy robes and slippers. Water view from our bed!

We also took advantage of a complimentary historic tour of the hotel, cathedral San Bautista and San Juan gate right down the street.

Easy access and walking to tons of historic sights nearby.

Highly recommend this hotel for a boutique experience in the center of historic Old San Juan.

Location, staff and food are really good

I wanted to visit Old San Juan and be there for my birthday. As soon as I saw the building, I knew this is where I wanted to go. Its hard to find words to describe this place. It was so classy, yet comfortable and felt like home. The charming rooftop pool and hot tub presented relaxation after full days of walking. With its old world charm and perfect location to everything in Old San Juan, staying here is a must.

The employees were beyond hospitable and kind. They answered all of my silly questions and genuinely seemed happy to be there. The food was fantastic and delicious. I plan to come back and I will definitely be staying here again. Thank you for making my birthday so memorable.

Everything was great. As always

Loved this historic hotel right in the middle of Old San Juan, within walking distance of many Old San Juan attractions, restaurants and bars. We returned our rental car prior to checking into the hotel based on reviews which said it was a challenge to drive and find parking in Old San Juan - and couldn’t be happier! If you want to immerse yourself into the ambience and architecture of Old San Juan and savor the excellent dining options nearby, this hotel is an excellent choice. The historical building and beautiful rooms were well worth the price. The free coffee in the morning and wine/cheese in the evening at the terrace overlooking Old San Juan was amazing. As an additional perk, we availed of the option to spend a day at the beach at a sister property in Isla Verde (Marriott Courtyard). The staff was courteous and always helpful.

Beautiful hotel in Old San Juan. Near to historic spots, next to the church, and restaurants. Rooms were cool and updated. Loved the atmosphere. Would definitely book here again❤️

Location, beautiful building. Wonderful wine and cheese welcome. Complimentary morning coffee on the veranda.

Great facility and accommodating staff

Location, history and staff

We had an amazing stay here. The staff were friendly, accommodating, and helpful. The hotel is beautiful and very centrally located, the restaurant food is delicious. I would absolutely stay again!

Set in the heart of old San Juan, El Convento is an oasis of beauty and hospitality. Its convenient location gets you to the major attractions quickly. The rooms are very comfortable and immaculate. The AC is wonderful after a day's walking in the old town. The basilica and park are literally across the street. Both the bar and restaurant are excellent. I loved the tuna tartar. As if this wasn't enough, there is the staff. From check-in to check-out, the staff is exceedingly professional and personable. My spouse and I enjoyed every minute in this truly remarkable hotel.

This historic hotel is absolutely beautiful and well located with many amenities such as the 5 p.m. wine and cheese reception. We had room 419; it seemed sort of small but very well remodeled since the building used to be a convent. The employees seemed unmotivated such that I wondered if a contract negotiation was going on. The instruction manual said that if you wanted maid service to put out the door hanger which said "Privacy Please" on the other side. Unfortunately, it said "Privacy Please" on both sides so when we went out in the first morning we did not put it out. When we got back hot and tired our room had not been serviced yet. I discussed this at the front desk but there was not much we could do (and they were unaware of the door hanger) so we declined service that day. When we went to the bar to get our welcome mojitos they said that they could not make mojitos that day because they did not have mint. I thought "well send someone three blocks to the SuperMax to buy it!!!" We ended up having mojitos without mint instead. For two mornings of our four night stay employees walked up and down the stairs talking loudly at 7:15 a.m. apparently carrying equipment and woke us up. Not the greatest experience for a restful vacation.

Hotel El Convento has a serene and special vibe. The spiritual history, along with the beautiful architecture makes this a wonderful, relaxing place to stay. The rooftop pool offers peaceful, sunset views of the bay. The evening wine/cheese reception was delightful. Also, the new restaurant menu is delicious! Thank you to Ian, Luis, George, Gabriela + Coralys.

The hotel's location is in the center of the historic San Juan downtown, right up from the main town gate from the harbor and beside the cathedral. Restaurants, shops, vistas, and nightlife are all just steps away. The hotel is newly renovated (2024) with modern conveniences while tastefully honoring the building's history. The daily free coffee on the roof top until noon and the wine and cheese reception from 5-6pm were nice touches. The friendly staff provided top notch service including recommending a tour guide, restaurants, and other places to visit. We would stay here again!

100% excellent location, service, and experience!