Crowne Plaza Glasgow by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (8275 reviews)
Congress Rd , Glasgow , GB
+44 141 306 9988

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy lifts
High bar prices

Categories

Cleanliness
8.06
Rooms good and very clean, but some food preparation issues noted.
Service
8.83
Friendly and attentive staff, especially in food service.
Location
9.07
Perfect location for attending shows at SECC and OVO Hydro.
Room Quality
8.52
Good sized, clean, and comfortable room with lounge access.
Amenities
8.25
Amenities were decent, though elevator capacity was insufficient.
Value for Money
8.41
Overall feel of value was reasonable considering location and service.
Food and Beverage
7.56
Food was delicious at times, but some complaints about quality.
Overall Experience
8.53
Mixed feelings due to noise issues, but positive aspects outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:09

Property Description

Luxurious Riverside Hotel with Leisure Club

Leisure Club with Pool and Spa: Enjoy a relaxing stay with access to the leisure club featuring a pool, spa, sauna, gym, and steam room.

Maritime-Inspired Dining: Indulge in creative seasonal Scottish cuisine at the Mariner restaurant with picturesque river views. Don't miss out on the selection of whiskies at the Mariner Bar.

Convenient Location: Just a short walk from the SEC campus, with easy access to Glasgow Science Centre, BBC Scotland, and the city centre. Perfect for both business and leisure travelers.

Experience the luxury and convenience of Crowne Plaza Glasgow. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 8275 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
M
maurven • family_with_children • gb
10
Another fabulous stay at the Crowne Plaza, Glasgow.
Pros:

We can never fault our stays at this hotel. Everything from check in to check out was perfect.. room service and lunch was delicious, the room was spotless and cosy, the staff were friendly and efficient, and the convenience for the OVO Hydro is great. Looking forward to going back in November.

Cons:

There was nothing negative about out stay. I would have preferred to have been able to reserve parking, especially on a busy night, but I got a space so it wasn't a problem.

2026-09-19 • via Nuitee
A
Alex • couple • gb
8
Hotel staff lovely location excellent views fantastic just a little disappointed in the supplement pricing
Pros:

Room was excellent staff were very friendly and a great atmosphere

Cons:

We payed for dinner bed and breakfast

Although dinner included three courses we only had a main each but because I ordered steak and also a express I I had to pay a supplier y I would have thought the fact we hadn’t eaten four of the possibly six courses there would have been a little give and take on the supplements

2026-09-19 • via Nuitee
M
Matt S • couple • gb
8
Good for Concerts
Pros:

Room was good with a great view along the river - upgraded to club executive room maybe not worth it. East access to the SECC

Cons:

club room lounge was busy with limited "free food" though it did provide a space that wasnt the main bar

2026-09-19 • via Nuitee
D
Della • solo_traveller • gb
8
2026-09-18 • via Nuitee
K
Karen • couple • gb
10
Brilliant stay, everything was effortless
Pros:

The staff are so friendly, the breakfast is great and the rooms are a great temperature and really comfortable

2026-09-17 • via Nuitee
K
Kristian • extended_group • cz
8
2026-09-17 • via Nuitee
J
John • solo_traveller • gb
8
2026-09-17 • via Nuitee
R
Robert • couple • pt
9
2026-09-16 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Close to Hydro

Cons:

Expensive for booking

2026-09-16 • via Nuitee
R
Reggin • couple • gb
10
Pros:

greta hotel and location

Cons:

very disappointed in what i got for chocolate, 4 tiny chocolate for £14 was quite bad, was quite disappointed when i seen it

2026-09-16 • via Nuitee
R
Rachel • family_with_children • gb
6
For the price we paid it was a pleasant stay. We would return if the price was still competitive.
Pros:

Location perfect for what we needed. Breakfast was a great selection. Swimming pool was nice.
We also had dinner at the restaurant and it was lovely, very quick service and all staff , hotel and restaurant were lovely.

Cons:

Room cleaned to a very basic level. Behind door in bathroom a large dust/grime patch. Air conditioning unit not effective. Room was very very stuffy with no way to cool it down. So we did not sleep well.

2026-09-15 • via Nuitee
R
Russell • couple • gb
9
2026-09-15 • via Nuitee
J
José Miguel • solo_traveller • es
10
2026-09-15 • via Nuitee
K
Katie • family_with_children • gb
10
2026-09-14 • via Nuitee
B
Beverley • couple • gb
9
So close to all the sights lovely walk along the quayside staff helpful and friendly would stay again
Pros:

So close to the quayside and all the sights were in walking distance great for the venue

Cons:

Was all good tbh can’t complain

2026-09-14 • via Nuitee
E
Eva • couple • be
8
Absolutely lovely
Pros:

The location was excellent, the breakfast was great and the staff were absolutely lovely.

Cons:

Two of the three lifts were out due to refurbishment which sometimes made getting around very frustrating when you have to let five full lifts pass you by. However this is a temporary inconvenience

2026-09-14 • via Nuitee
M
McCall • solo_traveller • gb
9
Pros:

Lovely staff, great location for if you're seeing a show at one of the nearby venues

Cons:

There did not seem to be enough lifts. We were on the 16th floor and waiting on a lift took a long time each time

2026-09-14 • via Nuitee
I
Ian • couple • gb
9
2026-09-14 • via Nuitee
C
Carolyn • couple • gb
7
Most staff lovely, good breakfast
Pros:

Great location to the Hydro

Cons:

No bottled water in the room

2026-09-14 • via Nuitee
G
George • couple • gb
9
Good but pricey.
Pros:

Breakfast and location with parking

Cons:

Price and no double rooms for same price or less

2026-09-14 • via Nuitee