Crowne Plaza Glasgow by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7760 reviews)
Congress Rd , Glasgow , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy lifts
High bar prices

Categories

Cleanliness
8.06
Rooms good and very clean, but some food preparation issues noted.
Service
8.83
Friendly and attentive staff, especially in food service.
Location
9.07
Perfect location for attending shows at SECC and OVO Hydro.
Room Quality
8.52
Good sized, clean, and comfortable room with lounge access.
Amenities
8.25
Amenities were decent, though elevator capacity was insufficient.
Value for Money
8.41
Overall feel of value was reasonable considering location and service.
Food and Beverage
7.56
Food was delicious at times, but some complaints about quality.
Overall Experience
8.53
Mixed feelings due to noise issues, but positive aspects outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:09

Property Description

Luxurious Riverside Hotel with Leisure Club

Leisure Club with Pool and Spa: Enjoy a relaxing stay with access to the leisure club featuring a pool, spa, sauna, gym, and steam room.

Maritime-Inspired Dining: Indulge in creative seasonal Scottish cuisine at the Mariner restaurant with picturesque river views. Don't miss out on the selection of whiskies at the Mariner Bar.

Convenient Location: Just a short walk from the SEC campus, with easy access to Glasgow Science Centre, BBC Scotland, and the city centre. Perfect for both business and leisure travelers.

Experience the luxury and convenience of Crowne Plaza Glasgow. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 7760 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
J
jan family_with_children gb
8
2026-05-02 via Nuitee
S
Stephen family_with_children gb
9
2026-05-02 via Nuitee
G
Greig solo_traveller gb
8
2026-05-02 via Nuitee
A
Amanda couple gb
10
Great stay
Pros:

Breakfast was nice it was kept topped up

Cons:

Room was far too warm aircon vents need hoovering out

2026-05-02 via Nuitee
S
Smith solo_traveller gb
10
Amazing support from staff
Pros:

Staff are so helpful and the location to the arena is great. A massive thank you to Angela who I spoke to through the support page for the hotel via the Booking.com app for everything she's done during the stay and checking in to see how things were after.

Cons:

N/A, everything was well presented and the room itself was brilliant.

2026-05-02 via Nuitee
J
Jacqueline solo_traveller gb
10
Pros:

Rooms ,staff location.

Cons:

Bathroom could have been cleaned better

2026-05-02 via Nuitee
D
David couple gb
9
Very slightly disappointed with the breakfast, no square sausage or fried eggs.
Pros:

The location was excellent.

Cons:

There wasn’t really anything to dislike.

2026-05-02 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Staff were excellent

Cons:

Room was a bit warm but a fan was supplied so not really a big problem.

2026-05-02 via Nuitee
H
Helen family_with_children gb
10
Would be very happy to stay here again.
Pros:

Comfortable room.
Great buffet style breakfast.
Helpful, friendly staff.
Great location.

Cons:

The weather!!!

2026-05-01 via Nuitee
R
Rob family_with_children gb
10
2026-05-01 via Nuitee
D
donnalice solo_traveller gb
10
2026-05-01 via Nuitee
Y
Yvonne solo_traveller gb
8
2026-05-01 via Nuitee
S
Stuart couple gb
1
Was supposed to be a romantic night away with my wife for our 29th wedding anniversary I had booked the exitutve lounge
Pros:

The location

Cons:

Rude staff

2026-05-01 via Nuitee
A
Alan solo_traveller gb
9
2026-05-01 via Nuitee
S
Sandra family_with_children gb
9
Good stay.
Pros:

Check in was really easy and friendly. The room was really clean and well stocked.

Cons:

The shortage of lifts could be a problem. the food was not as good as on previous stays.

2026-05-01 via Nuitee
C
Chloe solo_traveller gb
10
2026-05-01 via Nuitee
K
Kerri family_with_children gb
10
Love this place
Pros:

Still my favourite place to stay in glasgow, the upgrades are fairly priced and make our stay extra special

Cons:

The only thing I could critique are the lifts, the two working lifts stop on every floor and take a good 15 minutes to get to your chosen floor so leave plenty of time if you're in a rush.

2026-04-30 via Nuitee
M
Mark solo_traveller gb
7
2026-04-30 via Nuitee
C
Carol couple gb
10
2026-04-30 via Nuitee
D
Duncan couple gb
10
2026-04-30 via Nuitee