Crowne Plaza Glasgow by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (8139 reviews)
Congress Rd , Glasgow , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy lifts
High bar prices

Categories

Cleanliness
8.06
Rooms good and very clean, but some food preparation issues noted.
Service
8.83
Friendly and attentive staff, especially in food service.
Location
9.07
Perfect location for attending shows at SECC and OVO Hydro.
Room Quality
8.52
Good sized, clean, and comfortable room with lounge access.
Amenities
8.25
Amenities were decent, though elevator capacity was insufficient.
Value for Money
8.41
Overall feel of value was reasonable considering location and service.
Food and Beverage
7.56
Food was delicious at times, but some complaints about quality.
Overall Experience
8.53
Mixed feelings due to noise issues, but positive aspects outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:09

Property Description

Luxurious Riverside Hotel with Leisure Club

Leisure Club with Pool and Spa: Enjoy a relaxing stay with access to the leisure club featuring a pool, spa, sauna, gym, and steam room.

Maritime-Inspired Dining: Indulge in creative seasonal Scottish cuisine at the Mariner restaurant with picturesque river views. Don't miss out on the selection of whiskies at the Mariner Bar.

Convenient Location: Just a short walk from the SEC campus, with easy access to Glasgow Science Centre, BBC Scotland, and the city centre. Perfect for both business and leisure travelers.

Experience the luxury and convenience of Crowne Plaza Glasgow. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 8139 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
K
Kristofer • couple • gb
8
Almost perfect!
Pros:

The property is stunning in general. We were in a club room on the 15th floor and the views were unreal. The club lounge was a nice touch but certain things only available between 6-8 which didn’t fit in our times for going out for dinner. Spa included.

Staff by far the best I’ve had at a hotel! Friendly, welcoming and nothing a hassle.

Cons:

The pool etc are nice but very standard “health club” nothing really special about it.

Not the hotels fault but work is ongoing on the lifts and this meant the lifts were really loud during the night in our room. Like really really loud. But again not a slight on the hotel as this is outwith their control.

2026-07-11 • via Nuitee
M
mark • couple • gb
10
Made to feel special
Pros:

Everything the staff & especially Angela

Cons:

Nothing !

2026-07-11 • via Nuitee
M
Muriel • family_with_children • gb
7
Comfortable rooms, well equipped. Bar food poor
Pros:

Room was comfortable and spacious with side view of river , which was nice. Breakfast was very good. Staff were very helpful and friendly. Having carparking at reasonable rate was fantastic.

Cons:

The food we had in the bar area was poor quality and really feel they could do this alot better.

2026-07-11 • via Nuitee
K
Katja • couple • de
10
Ein wirklich schönes Hotel mit toller Lage
Pros:

Schönes Hotel, tolles Zimmer (2 Räume) mit Blick auf den Fluss, sehr gut gelegen ca. 20 Minuten zu Fuß ins Zentrum, wo es soviel schönes Neues und Altes zu sehen gibt 😲. Man kann das Auto getrost stehen lassen, am Fluss entlang läuft es sich wirklich richtig gut, wir kommen gerne wieder😊

Cons:

Frühstücksbuffet ist jetzt nicht der Hit😬

2026-07-11 • via Nuitee
D
Danielle • solo_traveller • gb
2
Gf nightmare
Pros:

Location was excellent close to trian station
Amazng cocktails

Cons:

Not good if your gluten free. Avoid

2026-07-11 • via Nuitee
B
bulloch • couple • gb
10
Very very good
Pros:

Everything

Cons:

Nothing

2026-07-11 • via Nuitee
D
Dan • solo_traveller • nz
9
2026-07-11 • via Nuitee
L
Laura • couple • gb
7
Nice stay, but not a great sleep
Pros:

Location, and cleanliness

Cons:

Room next to the lift so heard everything

2026-07-10 • via Nuitee
J
Janice • couple • gb
4
Taxis at the entrance which was great. Food was poir
Pros:

Great local

Cons:

Air con doesn't work mattress old and very uncomfortable

2026-07-10 • via Nuitee
K
Katdianasc • extended_group • gb
8
A little underwhelmed
Pros:

Comfy beds, high pressured shower and room service available 24/7. Helped to get food ordered to our room after a long day of travelling which was great rather than going out and finding somewhere.

Cons:

Location is a little awkward, breakfast spread wasn’t bad but lacking options, glazing on the bath wearing away, paid £530 for a view of the roof for the weekend.

2026-07-09 • via Nuitee
L
Leander • solo_traveller • gb
10
Pros:

Fantastic loved every aspect

2026-07-08 • via Nuitee
E
Ester • couple • cl
10
Comodidad, cordialidad en la atención, cercano a todos los puntos de la ciudad.
Pros:

Desayuno variado y abundante, mesas cómodas y el personal de atención muy atento a los requerimientos y retiros de las lozas en uso. Opción para veganos, sin gluten, se agradece.

Cons:

Los ascensores, lentos y uno con problemas lo cual dificultaba el tránsito a momentos.

2026-07-08 • via Nuitee
S
Sharon • couple • gb
9
2026-07-08 • via Nuitee
G
Gemma • couple • gb
9
Relaxing , comfortable and enjoyable
Pros:

It was spacious , comfortable and a great location.

Cons:

I liked everything

2026-07-07 • via Nuitee
S
Steven • couple • gb
10
2026-07-07 • via Nuitee
M
Mihály • family_with_children • hu
9
A nice hotel with excellent location.
Pros:

We met the friendliest and most helpful receptionist ever. We will never forget him. The hotel was nice and comfortable. We liked the size of the room.

Cons:

We heard a lot of unpleasant noise in the room during the night. It may have been caused by the elevator. It was disturbing.

2026-07-07 • via Nuitee
T
Thomas • solo_traveller • gb
9
Just the little things can make the difference
Pros:

Good price, nice room, very nice staff, nice pool and good variety at breakfast.

Cons:

Only one small thing which could be rectified easily.
All waiters and bar staff when clearing or cleaning tables slide any crumbs or small particles of food straight on to the floor with no attempt to collect and bin them. Not really what would be expected of a high end hotel.

2026-07-07 • via Nuitee
E
Emiltz • solo_traveller • gb
8
We'll be back
Pros:

The staff were lovely, there was plenty room in the car park, it was nearby places to eat, the room had air conditioning and a fan, tea and coffee facilities, the shampoo, conditioner, body wash etc. is all provided and smells divine, the food and selection at breakfast was fantastic, we could use the pool, sauna and jacuzzi at no extra cost, the stay was only £52 each for the night, we could check in from 3pm and check out was 12pm (I think). Many hotels make you arrive later and leave sooner.

Cons:

The pillows weren't very comfortable

2026-07-07 • via Nuitee
S
Sarah • couple • gb
8
2026-07-07 • via Nuitee
V
vicki • family_with_children • gb
10
2026-07-06 • via Nuitee