Crowne Plaza Glasgow by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7202 reviews)
Congress Rd , Glasgow , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy lifts
High bar prices

Categories

Cleanliness
8.06
Rooms good and very clean, but some food preparation issues noted.
Service
8.83
Friendly and attentive staff, especially in food service.
Location
9.07
Perfect location for attending shows at SECC and OVO Hydro.
Room Quality
8.52
Good sized, clean, and comfortable room with lounge access.
Amenities
8.25
Amenities were decent, though elevator capacity was insufficient.
Value for Money
8.41
Overall feel of value was reasonable considering location and service.
Food and Beverage
7.56
Food was delicious at times, but some complaints about quality.
Overall Experience
8.53
Mixed feelings due to noise issues, but positive aspects outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:09

Property Description

Luxurious Riverside Hotel with Leisure Club

Leisure Club with Pool and Spa: Enjoy a relaxing stay with access to the leisure club featuring a pool, spa, sauna, gym, and steam room.

Maritime-Inspired Dining: Indulge in creative seasonal Scottish cuisine at the Mariner restaurant with picturesque river views. Don't miss out on the selection of whiskies at the Mariner Bar.

Convenient Location: Just a short walk from the SEC campus, with easy access to Glasgow Science Centre, BBC Scotland, and the city centre. Perfect for both business and leisure travelers.

Experience the luxury and convenience of Crowne Plaza Glasgow. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 7202 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
I
Isobel extended_group gb
6
Location is probably its best asset
Pros:

Excellent location for the Hydro. Reasonable 24 parking.

Cons:

Meals in restaurant weren’t so great and expensive for what we had. The hotel has lost some of its sparkle since previous visits. They have a lot of competition in the area now and I will be exploring these options for future stays.

2026-03-07 via Nuitee
K
kenny family_with_children gb
9
2026-03-07 via Nuitee
F
fiona family_with_children gb
9
Pros:

What really stood out was how friendly and helpful the staff were. Every person we were served by was cheerful and welcoming, especially the staff in restaurant.

2026-03-07 via Nuitee
N
Nichola family_with_children gb
8
2026-03-06 via Nuitee
K
kimberley family_with_children gb
10
Weekend break
Pros:

Beautiful hotel. Amazing staff. Food and drinks are great. Beds very comfy and plenty room in bedrooms to move about. Also great views from room windows. Spa is great would highly recommend

Cons:

No complaints always enjoy my time at this hotel

2026-03-06 via Nuitee
A
Aileen family_with_children gb
8
Pros:

Ideal location , Niall at bar is extremely helpful and knowledgeable about the area and things to do .

Cons:

Limited access to gym and pool in morning

2026-03-06 via Nuitee
N
Norma couple gb
9
2026-03-06 via Nuitee
S
Sarah Brierley family_with_children nl
10
2026-03-06 via Nuitee
A
Ava couple gb
10
Pros:

The staff were lovely, Jamie was informative when checking in and all over nice to talk to.

2026-03-06 via Nuitee
M
Margaret couple gb
8
Cons:

Heating in room, fan just blowing cold air, at least the hotel provided a heater in room

2026-03-06 via Nuitee
K
kevin family_with_children gb
7
2026-03-05 via Nuitee
N
NORTHROP couple gb
8
Nice modern hotel in a good location.
Pros:

Good location, nice spacious hotel. Large bedroom, quiet and comfortable. Nice spa and pool, pleasant staff. We had a lovely meal in the restaurant too.

2026-03-05 via Nuitee
N
Nicole couple gb
9
Very relaxing
Pros:

Great location, clean tidy and has wonderful facilities. Staff are also very helpful and friendly

Cons:

Nothing

2026-03-05 via Nuitee
D
Dylan couple gb
10
Great
Pros:

Was great

Cons:

Guy stole table for breakfast

2026-03-05 via Nuitee
K
Kay couple gb
7
Good stay
Pros:

Always good stay here, staff are good and good breakfast served. Reception extended our parking for free another day so we could explore West End

Cons:

Everything pretty much OK

2026-03-05 via Nuitee
T
Thomas family_with_children us
10
Pros:

Great location for my conference. Nice gym. Good breakfast.

2026-03-04 via Nuitee
F
Freda couple gb
8
we stayed overnight to attend a dinner dance in the hotel and it was ideally suited for our event.
Pros:

location and room with view was great

Cons:

The buffet breakfast area is very dull and lacking any atmosphere. Food was good

2026-03-04 via Nuitee
M
Murray couple gb
8
Class
Pros:

How close it is to the hydro

Cons:

Shower was just a tad small for my height but other than that was very good

2026-03-04 via Nuitee
E
Ethan extended_group gb
10
Stayed 2 nights for a business trip to the indoor arena. Perfect location for the venue
Pros:

Everything I expected from such a great brand

Cons:

NA

2026-03-03 via Nuitee
J
Janice family_with_children gb
10
Pros:

Room was lovely great view. Staff were very pleasant. Reception staff especially as my husband had a small medical issue and a member of the team gave us some plasters to help. Very grateful.

Cons:

The tea but im quite fussy about tea 😆

2026-03-03 via Nuitee