Crowne Plaza Harrogate by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (7650 reviews)
Kings Road , Harrogate , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Inconsistent room cleaning
Shower issues
Parking signage unclear

Categories

Cleanliness
6.75
Room was only partly made up, shower leaked, and bathroom sink not wiped down.
Service
9.25
Staff were excellent - friendly, helpful, and efficient, although reception's reaction to complaints could improve.
Location
9.25
Great location, which many reviews highlighted positively.
Room Quality
7.75
Rooms were generally clean and comfortable, but some issues were noted, such as small room size.
Amenities
8.75
Overall amenities were good; some small issues noted with bathroom features.
Value for Money
8.75
Guests expressed that the hotel provides great value for the price.
Food and Beverage
8.75
Breakfast had excellent choices; however, some hot items could have been hotter.
Overall Experience
8.75
Overall good experience with positive notes on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:04

Property Description

Luxurious Accommodations
Experience modern and stylish rooms at Crowne Plaza Harrogate, featuring air conditioning, Freeview TV, and scenic views. Enjoy the comfort of a spacious work desk, tea/coffee facilities, and a private bathroom in every room.

Convenient Location
Situated in the heart of historical Harrogate, our hotel offers direct access to the Harrogate Convention Centre and stunning views of the Yorkshire Dales. With Harrogate train station just a 7-minute walk away, exploring the area is a breeze.

Dining and Recreation
Indulge in delicious meals at The Springs Restaurant, open daily for breakfast and dinner. Unwind at The Springs Bar, serving food and drinks, or relax on the terrace during warm days. Stay active at the modern fitness centre or take a short drive to Harrogate Golf Club.

Book your stay at Crowne Plaza Harrogate for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 7650 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Sharon couple gb
10
2026-05-02 via Nuitee
C
Courtenay family_with_children nl
7
Pros:

Extremely comfortable.

Cons:

Low on character.

2026-05-02 via Nuitee
J
Jill couple gb
10
Beads very comfortable clean and great having blackout curtains best night sleep in weeks
Pros:

Location was great worked well for us meeting friends to go to a wedding locally

Cons:

Location

2026-05-02 via Nuitee
S
Saba solo_traveller gb
10
Pros:

Excellent location, amazing staff.

Cons:

Nothing all great

2026-05-02 via Nuitee
A
Anne solo_traveller gb
10
2026-05-02 via Nuitee
S
Susan solo_traveller gb
10
Pros:

The gluten free breakfast was amazing , best one ive had , staff are def on the ball with gluten free stuff

Cons:

I loved it all

2026-05-02 via Nuitee
M
Mark couple gb
6
Rooms need an update and more staff in the restaurant
Pros:

Location , parking

Cons:

Beds and pillows uncomfortable, hairs in shower , waiting for an hour in restaurant for first course to be served , shower not hot and leaked

2026-05-02 via Nuitee
S
Sharon couple gb
8
Lovely room with a very nice breakfast.
Pros:

Great location lovely staff .

Cons:

The pillows were so hard.

2026-05-02 via Nuitee
P
Patricia solo_traveller gb
8
2026-05-01 via Nuitee
C
Carl couple gb
10
Pros:

Everything

Cons:

Nothing

2026-05-01 via Nuitee
F
Fag16 solo_traveller gb
7
Pros:

Close to center and parking rooms nice clean and all you needed fridge was great to

Cons:

Lifts not great do what they want to going up instead off down ,breakfast we pay for but didn't have due to small area, big ques needs sorting a time for rooms to pick be better for the staff and guest to suit them when u are on a break

2026-05-01 via Nuitee
E
Elisabeth couple gb
10
Perfect base from which to explore Harrogate on foot.
Pros:

We appreciated the hotel’s central location, convenient parking, comfort, cleanliness, great breakfasts and friendly staff.

Cons:

Nothing.

2026-04-30 via Nuitee
D
Diane solo_traveller gb
10
Pros:

Lovely clean hotel/rooms, staff extremely helpful and friendly. Breakfast very good. Excellent value for money. Will definitely stay again

2026-04-30 via Nuitee
C
Craig couple gb
8
2026-04-30 via Nuitee
P
Paul solo_traveller gb
8
2026-04-30 via Nuitee
J
John couple gb
10
Pros:

Could not fault their service. The quality of the food was excellent.

Cons:

Nothing everything was satisfactory

2026-04-30 via Nuitee
A
Angela couple gb
9
Pros:

Location fine breakfast was slow bringing freshly cooked items out alot of waiting around.

Cons:

Think for one night a little overpriced compared to other hotels.

2026-04-30 via Nuitee
J
Jeff couple gb
9
2026-04-29 via Nuitee
M
Marta couple gb
7
Good
Pros:

Location, breakfast was good but a bit bland.

Cons:

Expensive car park. Noisy door.

2026-04-29 via Nuitee
G
glen couple gb
7
Good location, tired facilities, over the top charges
Pros:

Location was good, nothing special in terms of facilities.

Cons:

Only 2 charging points for elec cars in this day and age is poor. Topped off by Utterly scandalous charging costs. if you want to charge an electric car. Already paying £15 to park then absolutely fleeced at 20 times the price of home charging. Even more than I pay in London. Seriously Puts me off staying. Cost £60 to put 100 miles on the car

2026-04-29 via Nuitee