Crowne Plaza Harrogate by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (7366 reviews)
Kings Road , Harrogate , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Inconsistent room cleaning
Shower issues
Parking signage unclear

Categories

Cleanliness
6.75
Room was only partly made up, shower leaked, and bathroom sink not wiped down.
Service
9.25
Staff were excellent - friendly, helpful, and efficient, although reception's reaction to complaints could improve.
Location
9.25
Great location, which many reviews highlighted positively.
Room Quality
7.75
Rooms were generally clean and comfortable, but some issues were noted, such as small room size.
Amenities
8.75
Overall amenities were good; some small issues noted with bathroom features.
Value for Money
8.75
Guests expressed that the hotel provides great value for the price.
Food and Beverage
8.75
Breakfast had excellent choices; however, some hot items could have been hotter.
Overall Experience
8.75
Overall good experience with positive notes on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:04

Property Description

Luxurious Accommodations
Experience modern and stylish rooms at Crowne Plaza Harrogate, featuring air conditioning, Freeview TV, and scenic views. Enjoy the comfort of a spacious work desk, tea/coffee facilities, and a private bathroom in every room.

Convenient Location
Situated in the heart of historical Harrogate, our hotel offers direct access to the Harrogate Convention Centre and stunning views of the Yorkshire Dales. With Harrogate train station just a 7-minute walk away, exploring the area is a breeze.

Dining and Recreation
Indulge in delicious meals at The Springs Restaurant, open daily for breakfast and dinner. Unwind at The Springs Bar, serving food and drinks, or relax on the terrace during warm days. Stay active at the modern fitness centre or take a short drive to Harrogate Golf Club.

Book your stay at Crowne Plaza Harrogate for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 7366 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
M
Mark couple au
9
Great place to stay. Clove walk into town for all shops and local amenities
2026-03-07 via Nuitee
S
Simon Osborn solo_traveller gb
8
2026-03-07 via Nuitee
K
Kerrie couple gb
10
Great value, comfortable beds, very clean , good food in restaurant and nice staff.
Pros:

Good central location

Cons:

Only thing is the on going work outside that makes the hotel look tired, however once inside it’s lovely.

2026-03-07 via Nuitee
M
Michelle couple gb
8
2026-03-07 via Nuitee
T
Turner couple gb
8
A convenient hotel for trips to the theatre and restaurants.
Pros:

Room was clean and quiet and equipped with a large TV and fridge.
Easy to walk into the centre from there.
Great to have parking for a full day, although not all spaces were easy to navigate.

Cons:

The bathroom was a little dated with a small shower head.
Pillows too hard.

2026-03-07 via Nuitee
T
Tania couple gb
4
Pros:

Friendly staff & good location

Cons:

We weren't informed there was building work going on - it was very noisy from around 7:30am
The bed and pillows were rock hard

2026-03-07 via Nuitee
N
Nick solo_traveller gb
7
Pleasant
Pros:

Clean, Tidy, good location

Cons:

Building work going on lots of drilling early morning and workmen in bar area

2026-03-06 via Nuitee
J
James solo_traveller gb
9
Pros:

Really friendly staff

Cons:

The link bridge to the conference centre was seemingly not working which was a minor detractor.
Also the drinks are quite expensive in the bar but other than that its a great spot for a conference!

2026-03-05 via Nuitee
M
Michelle extended_group gb
1
Cons:

Stayed 3 nights, on first night our room was heavily infested with cloth moths (in towels, curtains and around the room). We were moved, but the second room had a broken lock on an interconnecting door to another guest room, which could not be secured overnight. This felt very unsafe. Staff told us we would receive a refund due to the issues, but at checkout we were told this had not been recorded by management and nothing could be done. We also now have dry-cleaning costs due to the moth infestation. Overall very upsetting and poorly handled.

2026-03-05 via Nuitee
R
Ronald solo_traveller gb
10
Pros:

Good location

Cons:

Steps to front entrance

2026-03-05 via Nuitee
T
Tracy couple gb
10
Very nice handy place
Pros:

Nice staff and easy check in

2026-03-05 via Nuitee
A
Andrew couple gb
9
Great hotel with great facilities
Pros:

Room was fantastic, clean, spacious and very comfy bed.
Hotel was in a great location with added bonus of having car park connected to it

Cons:

Staff could of been a little more friendly as we thought the girl who served us in the bar was a little rude and seemed her and her colleague were too engaged in their own conversation to pay more attention to dirty glasses on a lot of tables etc

2026-03-05 via Nuitee
M
Mick couple gb
10
Excellent
Pros:

Location and the staff

Cons:

Nothing

2026-03-05 via Nuitee
J
James couple gb
10
2026-03-05 via Nuitee
I
Ian couple gb
8
2026-03-05 via Nuitee
K
Kevin extended_group gb
8
Cons:

Signage for car park was poor from the road until the car park was located, passed access road twice before locating it,with a large sign above the entrance

2026-03-04 via Nuitee
A
Anthony couple gb
1
Scaffolding paradise
Pros:

Location was fine but it was like a building site with scaffolding wrapping the front of the hotel.
Very unsightly.
But we were provided with a room with the view completely obstrutted with scaffolding and the sound of workmen from 8am.
We were never made aware of this extensive work and would not have booked this hotel if this was disclosed prior to the booking.
Two nights with early morning morning banging and bashing of scaffolding outside the window.
Not a good nights sleep.

Cons:

All the above.

2026-03-04 via Nuitee
G
Graham solo_traveller gb
9
2026-03-04 via Nuitee
K
Kyah couple gb
10
2026-03-04 via Nuitee
V
Vikash solo_traveller gb
9
2026-03-03 via Nuitee