Hotel Grand Chancellor Adelaide

Hotels
8.5 (7547 reviews)
65 Hindley Street , Adelaide , au

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice pool
Cons:
Noisy neighbors
Parking issues
Cleanliness concerns
Limited food options

Categories

Cleanliness
7.64
Some comments indicated the rooms were not overly clean.
Service
9.61
Staff were friendly and accommodating throughout multiple reviews.
Location
9.65
Many reviews highlighted the great location, especially in the city center.
Room Quality
8.6
Rooms were comfortable but noted as being old and tired in some reviews.
Amenities
7.63
Pool was nice but limited amenities and some issues with facilities were noted.
Value for Money
8.59
Generally good for purpose, but some guests felt it could be cheaper for fewer facilities.
Food and Beverage
7.64
Buffet breakfast had limited options and one review criticized its quality.
Overall Experience
8.61
Guests had mixed experiences; many enjoyed their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Luxurious Accommodation in Adelaide City Centre

Modern Rooms and Premium Amenities: Enjoy spacious modern rooms with air conditioning, cable TV, and internet access. Indulge in the convenience of a kitchenette and lounge area in select rooms.

Leisure and Dining Options: Unwind at the fitness centre, sauna, hot tub, or outdoor pool. Delight your taste buds at the hotel restaurant with fresh Mediterranean-inspired dishes. Sip on cocktails at Sebastyan’s Bar.

Prime Location and Nearby Attractions: Explore Rundle Mall and Adelaide Convention Centre just minutes away. Let the tour desk help you plan adventures to Adelaide Hills and Barossa Valley.

Book your stay at Hotel Grand Chancellor Adelaide for a luxurious and convenient experience.

Important information:

Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express or JCB credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.

Please note that guests are required to present a valid photo ID and credit card upon check in. The credit card holder must be present to sign the registration card. The valid credit card is required at check in to hold the remaining amount owing for accommodations and an additional AUD 50 per night (maximum AUD 150 per day) to cover any incidental charges. If guests have a nonrefundable booking, the amount pre-authorized on the credit card will be for incidental charges only.

All guests must sign the property's Terms of Stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7547 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
M
Matthew • solo_traveller • au
10
2026-03-28 • via Nuitee
G
Gail • couple • nz
10
Excellent city centre hotel with parking.
Pros:

Great location, helpful staff, lovely spacious room. We arrived early but were able to check in straight away :)

Cons:

All good

2026-03-28 • via Nuitee
J
Jackie J • family_with_children • au
10
Great place to stay
Pros:

Nice hotel, friendly and helpful staff. Food prices were good. Great location and facilities. The bed was so comfy.

2026-03-28 • via Nuitee
S
Suzy • couple • au
9
Too easy, parking was onsite!
Pros:

Location was excellent

Cons:

N/A

2026-03-28 • via Nuitee
S
Susan • couple • au
10
Very pleasant experience. Convenient location for varied eateries and close to public transport. Would definitely stay a
Pros:

The hotel is in a great location. Helpful staff and comfortable, clean rooms

Cons:

Nothing

2026-03-27 • via Nuitee
L
Lisa • family_with_children • au
10
Pros:

Extremely good location, the staff that delievered room service was brillant fall of smiles😃 breakfast buffet was everything you could hope for.. was definitely a huge hit for my children

Cons:

Rooms was absolutely amazing, only down fall was the amount of dust on the phone and bedside tables

2026-03-27 • via Nuitee
L
LEO • couple • au
9
Surprise package - Great value, friendly staff and super spacious rooms..
Pros:

Great surprise, super clean and spacious room, friendly staff and in a great location to get around Adelaide CBD and out to the wineries.

Breakfast was ok and had reasonable selections.

Highly recommend this hotel.

Cons:

Nothing

2026-03-27 • via Nuitee
L
Lucian • couple • au
9
2026-03-27 • via Nuitee
M
Matthew • extended_group • au
7
2026-03-27 • via Nuitee
M
Maree Hemming • extended_group • au
8
Well presented and most enjoyable.
Pros:

ALL Staff were very friendly, professional and helpful.
The Functions Manager took great care of us, the Food and its presentation was "fabulous".
Catering staff and office staff were great.
Having water fountains available throughout the hotel was a great idea.

Cons:

The carpets on the functions floor (mezzanine) and function room were "Very dirty". I understand they are scheduled for a clean but not a good look for guests and the general public.
Having to buy a bottle to have water in your room seemed odd.

2026-03-27 • via Nuitee
D
Dale • couple • au
10
Well featured hotel with everything at your fingertips.
Pros:

Loved our stay at this Hotel Grand Chancellor as you are so close to all the attributes Adelaide CBD has to offer. For example, the iconic Rundle Mall, Sky Casino, public transport ( which is free in the CBD ) and a huge array of cafes and restaurants scattered all around the streets and laneways. The room was spacious and the bedding comfortable. The hotel offered an excellent pool, bar and restaurant, with happy hour on daily. The included breakfast each day offered a lot of variety and was plentiful.

Cons:

No complaints to speak of.

2026-03-27 • via Nuitee
K
Ken • couple • au
9
2026-03-27 • via Nuitee
K
Kelly • couple • au
8
2026-03-27 • via Nuitee
M
meng • solo_traveller • au
10
2026-03-27 • via Nuitee
N
Nic • couple • au
10
Brilliant.
Pros:

Facilities were clean, functional and comfortable

Cons:

My stay was all too short

2026-03-26 • via Nuitee
C
cbotto • solo_traveller • gb
6
Concerns
Pros:

Location

Cons:

On Monday night was Iserved some wedges,some of which I ate. However through the night I had a grumbling stomach
When I got out of bed on Tuesday I vomited twice regurgitating the whole of the wedges I ate the night before. I reported the problem to reception. On Wednesday I opted for a full breakfast. Unfortunately, everything was cold - bacon, sausages, baked beans and scrambled eggs were cold as were the plates. Obviously, significantly below my expectations. So, although much of what was fine at the hotel those two issues spoilt what could have been an acceptable visit to a hotel that I have visited before

2026-03-26 • via Nuitee
E
Eamonn • couple • au
9
2026-03-26 • via Nuitee
N
Natasha • family_with_children • au
8
Good location for walking everywhere
Pros:

All was good .

Cons:

Nothing

2026-03-26 • via Nuitee
R
Robyn • extended_group • au
10
Pros:

location, bed room were all good

Cons:

cant take any drinks to the pool area

2026-03-26 • via Nuitee
G
Gabriele • solo_traveller • de
8
2026-03-26 • via Nuitee