Hotel Grand Chancellor Adelaide

Hotels
8.5 (8187 reviews)
65 Hindley Street , Adelaide , au

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice pool
Cons:
Noisy neighbors
Parking issues
Cleanliness concerns
Limited food options

Categories

Cleanliness
7.64
Some comments indicated the rooms were not overly clean.
Service
9.61
Staff were friendly and accommodating throughout multiple reviews.
Location
9.65
Many reviews highlighted the great location, especially in the city center.
Room Quality
8.6
Rooms were comfortable but noted as being old and tired in some reviews.
Amenities
7.63
Pool was nice but limited amenities and some issues with facilities were noted.
Value for Money
8.59
Generally good for purpose, but some guests felt it could be cheaper for fewer facilities.
Food and Beverage
7.64
Buffet breakfast had limited options and one review criticized its quality.
Overall Experience
8.61
Guests had mixed experiences; many enjoyed their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Luxurious Accommodation in Adelaide City Centre

Modern Rooms and Premium Amenities: Enjoy spacious modern rooms with air conditioning, cable TV, and internet access. Indulge in the convenience of a kitchenette and lounge area in select rooms.

Leisure and Dining Options: Unwind at the fitness centre, sauna, hot tub, or outdoor pool. Delight your taste buds at the hotel restaurant with fresh Mediterranean-inspired dishes. Sip on cocktails at Sebastyan’s Bar.

Prime Location and Nearby Attractions: Explore Rundle Mall and Adelaide Convention Centre just minutes away. Let the tour desk help you plan adventures to Adelaide Hills and Barossa Valley.

Book your stay at Hotel Grand Chancellor Adelaide for a luxurious and convenient experience.

Important information:

Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.05% charge when you pay with an American Express or JCB credit card.
Please note that there is a 3.20% charge when you pay with a Diners Club credit card.

Please note that guests are required to present a valid photo ID and credit card upon check in. The credit card holder must be present to sign the registration card. The valid credit card is required at check in to hold the remaining amount owing for accommodations and an additional AUD 50 per night (maximum AUD 150 per day) to cover any incidental charges. If guests have a nonrefundable booking, the amount pre-authorized on the credit card will be for incidental charges only.

All guests must sign the property's Terms of Stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 8187 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
K
Karissa couple us
10
Great stay- everything was wonderful!
Pros:

Walkable from domestic terminals at the airport, and not too expensive to Uber from to get into the city 😊

2026-06-13 via Nuitee
M
Melinda solo_traveller au
10
2026-06-13 via Nuitee
S
Susan couple au
8
In-room dining experience marred the stay.
Pros:

Good location, good sized room

Cons:

In-room dining. Ordered a hamburger and arrived with burnt burger bun (both sides totally charred) and burger partly raw. The cost of the burger was slightly discounted, and the burger was replaced, but it’s difficult to understand how the original could have been allowed to leave the kitchen.

2026-06-13 via Nuitee
M
Megan family_with_children au
8
2026-06-13 via Nuitee
A
Adam solo_traveller au
10
2026-06-13 via Nuitee
S
Sanam solo_traveller au
10
2026-06-12 via Nuitee
C
Carol couple nz
10
Highly recommend, central and safe accommodation with good beds, lovely meeting / mingling area at the front, fastes
Pros:

Nice wide front entrance, quick passage thru check in, roomy rooms

Cons:

Perhaps just the breakfast, it was buzy though

2026-06-12 via Nuitee
D
Dale solo_traveller au
5
2026-06-12 via Nuitee
W
waseem solo_traveller au
9
Pros:

Breakfast buffet and Spa

Cons:

Nothing

2026-06-12 via Nuitee
L
Lou couple au
7
2026-06-12 via Nuitee
P
Paul solo_traveller au
10
Pros:

Friendly staff. Comfortable rooms

Cons:

Nothing

2026-06-12 via Nuitee
P
peter winspur solo_traveller au
8
Comfortable and convenient
Pros:

Location

Cons:

Inadequate safety rails in the bath

2026-06-11 via Nuitee
L
Lynn couple au
10
Excellent accommadation
Pros:

Very comfortable and great service

2026-06-11 via Nuitee
S
Sarah solo_traveller au
9
2026-06-11 via Nuitee
B
Belinda family_with_children au
10
Loved it & will use the pool next time!
Pros:

The staff were amazing. The food was amazing. The room was fantastic.

Cons:

Just the noise from the alley way beside us. Lots of yelling. Police involvement. We understand being right in the city. It happens. Next time we stay, we will bring ear plugs. We really loved the place and will come back

2026-06-11 via Nuitee
M
Melinda solo_traveller au
8
Pros:

Staff

Cons:

Low floor room very noisy until 1pm from external revellers. Also was given disabled room and deaf fire alarm light was very bright

2026-06-11 via Nuitee
M
Michelle solo_traveller au
9
Pros:

I stayed here for 4 days. Room was clean and serviced daily.
All staff I interacted with were friendly and helpful.
Room service was fantastic, meal chosen was very nice.
Breakfast was included in my stay and was well stocked each day and provided a lot of choices, both hot and cold.

2026-06-11 via Nuitee
C
Coby couple au
10
2026-06-11 via Nuitee
B
Brooke solo_traveller au
10
2026-06-11 via Nuitee
E
Eveline couple au
10
Pros:

Great location

2026-06-11 via Nuitee