Village Hotel Cardiff

Hotels
•
Village Hotels & Leisure Clubs
7.8 (3072 reviews)
29 Pendwyallt Road, Coryton , Cardiff , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor room service
Privacy issues
Amenities overcrowded

Categories

Cleanliness
7.38
Some cleanliness issues reported; room not cleaned daily.
Service
8.85
Staff were friendly and helpful during the stay.
Location
8.39
Convenient location for family visits and local amenities.
Room Quality
7.84
Comfortable beds noted, but some issues with room privacy.
Amenities
7.37
Swimming pool and gym were busy and overbooked.
Value for Money
7.83
Mixed feelings on value, especially after price increase.
Food and Beverage
6.88
Issues with room service and breakfast availability.
Overall Experience
7.85
Overall experience diminished by service issues and privacy concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:19

Property Description

Modern Rooms with Premium Amenities
Experience comfort and style in our modern rooms equipped with flat-screen TVs, Sky Sports, and luxurious bathrooms. Ironing facilities and hairdryers are also provided for your convenience.

Fitness and Relaxation Options
Stay active at the Village Gym and unwind in the 25-metre heated swimming pool. Enjoy the serene ambience with loungers surrounded by natural decor, offering a peaceful retreat after a long day.

Dining Excellence and Business Club
Indulge in all-day dining at Village Pub & Grill, featuring a grill menu with locally sourced dishes. For business travelers, the Business Club offers a professional workspace with modern amenities and delicious refreshments.

Book now and experience the perfect blend of luxury, convenience, and hospitality at Village Hotel Cardiff.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 3072 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
C
Chris • solo_traveller • gb
5
No Aircon 🥵🥵🥵🥵
Pros:

- Pool was great and gym facilities are good
- Bar had big tv screens and available to sit outside.

Cons:

- I did order a aperol spritz in the bar and it seems as though the bartender didnt know how to make one as it didnt have any prosecco in it (I went back to room before trying)
- sadly we didnt sleep at all. It was way too hot in the room and we had 2 fans in the room but one of them wasn't working that well so shared a small desktop fan between all of us. Perhaps our own fault as we didnt check if the hotel had air-conditioning.

2026-07-18 • via Nuitee
C
Chris • solo_traveller • gb
5
Cons:

Paid £240 per night for the room, and would expect some kind of air conditioning in the room for that.
Provided with first fan that didnt work. Second fan hardly did anything. Room temp was 32 degrees.
No TV remote in the room.
No bottled water in the room that has been provided on the previous stays there.

2026-07-16 • via Nuitee
B
Bekki • solo_traveller • gb
10
2026-07-14 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-07-14 • via Nuitee
F
Fausto • family_with_children • it
8
2026-07-14 • via Nuitee
P
Philip • couple • gb
10
2026-07-14 • via Nuitee
P
Paul Lloyd • solo_traveller • gb
8
Enjoyable stay but no air con
Pros:

Stayed many times and always enjoy staying there

Cons:

No air con in the rooms and now charging for parking and spa facilities

2026-07-13 • via Nuitee
L
Lucy • extended_group • gb
4
Hot and sweaty
Pros:

The location and the spa facilities

Cons:

When we went into the bathroom, there was poo stains in the toilet. No air conditioning in the bedroom, making it hotter than the sun. The fan supplied was useless. Checking in was through a machine and didn’t speak to anyone. On check out the staff were rude and snatched the room key off me, without even asking how our stay was. I asked them about how the parking worked and I got told very rudely that it will be fine. Very rude staff. Customer service could be improved, please go back to humans checking you in and out. Speak to your customers

2026-07-13 • via Nuitee
J
Janet • couple • gb
1
Sports bar noisy and not our scene.
Pros:

Leisure fac ilities great.

Cons:

Breakfast was truly awful, only powdered eggs scrambled on offer, sausage tubes full of bread?

2026-07-13 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

Swimming pool

Great location to visit Vintage fayre Whitchurch

Cons:

Noisy neighbours
More signs to stipulate QUIET after 10pm

2026-07-13 • via Nuitee
P
Pippa • extended_group • au
9
Perfect location, awesome customer service, just need to cater for high temps in a heatwave!!
Pros:

Donna at the front desk was exceptional, super helpful and welcoming, an absolute credit to the place

Cons:

No aircon and no fan in our room 🥵

2026-07-12 • via Nuitee
C
ceri • extended_group • gb
6
Overpriced! Not good value for money.
Pros:

The room was spacious and had a good hairdryer.

Cons:

The room was quite dusty in places.
The breakfast was basic - the first two cups I picked up were dirty. Sausages looked undercooked.
Room cost £500 for 2 nights and nothing was included.
Parking - extra
Breakfast - extra
Use of the pool - extra
Use of the dart board - extra

2026-07-12 • via Nuitee
S
Sreelekha • couple • in
2
Was a bad experience !
Cons:

The room we booked was way too expensive . It was not worth the price we paid.
The rooms have no phones to connect to the reception
The rooms were NOT cleaned properly . Trash was not removed . Carpeting was not vacuumed for 6 days! Coffee / tea / sugar / milk was not replenished for days.
The toilet flooded in the 1st day then they changed the room which was as bad as the previous room because the toilet door lock was broken and wouldn’t close ! Disgraceful since we had paid a very high price for the room. In the middle of the heat wave the room had no fan/air conditioning!

2026-07-12 • via Nuitee
A
Aldin • solo_traveller • gb
3
Pros:

Pool access was great.

Cons:

Door lock was faulty. Poor tv reception.

2026-07-11 • via Nuitee
J
Jane • couple • gb
8
Very good and Donna was brilliant on reception and also before our arrival with advise etc
Pros:

Its location

2026-07-11 • via Nuitee
R
Richard • solo_traveller • gb
5
Hot.
Pros:

Staff very friendly and helpful.

Cons:

You need air-conditioning. And in the heatwave that is ongoing, child locks on the windows need to be unlocked for appropriate guests. For example a single adult.

2026-07-10 • via Nuitee
C
Connor • couple • gb
8
Very pleasant
Pros:

I liked the bar and grill also the parking was easy very pleasant experience

Cons:

That there wasn’t any air conditioning in the room so that made it a little uncomfortable to sleep but other than that everything was brilliant

2026-07-10 • via Nuitee
J
Joseph • couple • gb
8
Great hotel with excellent facilities
Pros:

Excellent location and great staff, clean and breakfast was great

Cons:

Nothing at all - would stay here again

2026-07-08 • via Nuitee
C
Carol • solo_traveller • gb
3
A very expensive disappointment
Pros:

Comfortable bed.

Cons:

In a 4* hotel I expect a fridge, a safe, a telephone to contact Reception (or other rooms), glasses in the bathroom and somewhere to hang a towel. None were available.
There were only 4 hangers.
The hairdryer was broken.
The shower was feeble.
Air con would have been expected too. It is HOT.
The restaurant was a Weatherspoons - at the price I paid I expected a decent meal.
The Breakfast was like a Premier Inn - basic.
I paid an incredible £445 and then had to pay for my breakfast!

2026-07-08 • via Nuitee
W
William • couple • gb
10
2026-07-07 • via Nuitee