InterContinental Shanghai Pudong by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (348 reviews)
No. 777 Zhangyang Road , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Good breakfast
Friendly staff
Good location
Cons:
Outdated furniture
Poor gym and sauna
Room's air conditioning issues

Categories

Cleanliness
8.75
The hotel is clean, although there are concerns about room freshness.
Service
9.25
Staff is very attentive and provides great service and hospitality.
Location
9.15
The location is very good and convenient.
Room Quality
8.45
Some rooms are outdated and could benefit from upgrades.
Amenities
8.45
The gym and sauna are considered poor, with a small swimming pool.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Very good breakfast options and high-quality food overall.
Overall Experience
9.15
Overall, a nice stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Luxurious Accommodation in Lujiazui Financial District

Convenient Location: Situated in the heart of Lujiazui Financial and Trade Zone, InterContinental Shanghai Pudong is just a short stroll from Century Avenue Subway Station, providing easy access to popular landmarks and shopping centers.

Top-Notch Amenities: Enjoy a relaxing stay with a plunge pool, spa center, and two on-site restaurants. The hotel also offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and safety deposit box.

Exclusive Services: From organizing day trips to tourist attractions to offering a variety of cuisines at the on-site restaurants, the hotel ensures a memorable experience for guests. Don't miss the panoramic views and fine service at Club InterContinental on the top floor.

Book now for a luxurious stay at InterContinental Shanghai Pudong!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 348 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.15
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.15
T
THANOS solo_traveller gr
10
2026-05-09 via Nuitee
J
Jason solo_traveller gb
6
They do not honour rewards programs & after-stay service is uphauling
Cons:

I booked via the Emirates partner scheme to get Skywards points. I have been chasing them for over 2 months to add the points to my rewards account but it like chasing a dead squirrel.
Neither this hotel nor booking.com have honored the rewards program and that is the ONLY reason I booked this hotel. They ignore every request & plead so if you think you will get any rewards program honored by this hotel. don't stay here

2026-05-06 via Nuitee
O
Oscar extended_group nl
8
2026-05-05 via Nuitee
R
Rafael solo_traveller br
10
2026-05-03 via Nuitee
健贞 family_with_children cn
10
非常棒
2026-05-03 via Nuitee
‪Hamdi extended_group il
8
كانت اقامتي قصيره ولكنني استمتعت في تلك الايام التي قضيتها في الفندق
Pros:

موقع الفندق ممتاز وفريق العمل رائع حدا والامن ايضا رائع جدا مما زادني شعور جيد

Cons:

لا شيء

2026-05-03 via Nuitee
C
CHAO solo_traveller tw
8
2026-05-02 via Nuitee
D
DARIO couple it
8
2026-05-02 via Nuitee
‪Hamdi extended_group il
8
شانجهاي مدينه رائعه وانني افكر بالنزول في تلك الفندق مره اخرى وانصح اصدقائي بذلك الفندق
Pros:

كل شيئ كان رائعا فريق العمل ممتاز والخدمات ممتزه ومكان الفندق رائع سوف احجز ثانيه فب هذا الفندق

Cons:

لم اشاهد اي شيئ لم يعجبني قطعيا

2026-05-02 via Nuitee
R
Rafael solo_traveller br
10
2026-04-30 via Nuitee
J
Jose extended_group ve
10
2026-04-29 via Nuitee
D
David solo_traveller it
8
2026-04-18 via Nuitee
C
Chun Yin Christopher Gabriel couple sg
8
1 day stay
Pros:

Location

Cons:

Toilet big but lacking a wash basin outside the toilet

2026-04-05 via Nuitee
E
Evgeniya extended_group ru
10
Доработайте меню с блюдами без глютена и без лактозы
Pros:

Хороший отель, отличное расположение. Очень красивая локация, удобная, рядом два торговых центра.
Питание отличное, особенно субботние ужины.

Cons:

Нет указания аллергенов на блюдах в ресторане, относительно блюд без глютена очень сложно было выяснить, персонал не знает что такое глютен. Альтернативное молоко для кофе только овсяное, а оно с глютеном, и безлактозного нет вообще.

2026-03-29 via Nuitee
O
Olekszandr couple hu
10
2026-03-24 via Nuitee
L
Laura couple pt
10
2026-03-17 via Nuitee
T
Thibault couple fr
9
Our stay was great thanks to Olive who was very kind and available
Pros:

Location and staff

2026-03-16 via Nuitee
N
Nancy couple us
10
Beautiful hotel, great breakfast buffet
Pros:

Beautiful hotel with attentive staff. Excellent concierge service

Cons:

It was challenging to exchange money at the front desk

2026-03-07 via Nuitee
P
Po Han solo_traveller tw
10
Pros:

服務很好,環境跟房間都很乾淨

Cons:

2026-02-26 via Nuitee
J
Jan couple no
9
Pros:

Great facility and location

2026-02-25 via Nuitee