The Winchester Hotel and Spa

Hotels
8.2 (3319 reviews)
Worthy Lane , Winchester , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room temperature complaints

Categories

Cleanliness
7.34
Some concerns about the cleanliness of the bubble pool and dead flowers at reception.
Service
8.81
Staff were friendly and attentive, contributing positively to the experience.
Location
8.85
Fabulous location, very convenient for town and train station.
Room Quality
7.3
Some complaints about room temperature and mattress softness.
Amenities
8.33
Spa facilities and gym were appreciated, but there were issues with maintenance in some areas.
Value for Money
8.29
Great value for the location and facilities provided.
Food and Beverage
8.84
Breakfast was praised for its quality and variety.
Overall Experience
7.81
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Luxurious Spa Facilities
Indulge in a range of holistic and beauty treatments at The Winchester Hotel and Spa's newly refurbished spa. Relax in the jacuzzi, sauna, or steam room, and unwind in the spa lounge.

Gourmet Dining Experience
Savor seasonal menus featuring local produce at Alfred's restaurant. Enjoy your meals in the elegant dining room or on the outdoor terrace. Alfred's Bar offers a variety of light meals, snacks, and drinks for you to enjoy.

Convenient Location and Amenities
Located in the heart of Winchester, just a short walk from the train station, The Winchester Hotel and Spa offers free Wi-Fi, air-conditioned rooms with en suite bathrooms, and on-site parking for your convenience.

Book now to experience a perfect blend of luxury, relaxation, and convenience at The Winchester Hotel and Spa.

Important information:

Children under the age of 12 years are not allowed to stay with guests in any of the Suites.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that children 12 and under may use the pool during the hours of 9am and 10am only. Children aged 13 and above may enjoy the swimming pool at anytime.

Please pre-book if you intend on using the brasserie and spa.

When booking the Dinner, Bed & Breakfast rate the reservation will include GBP 32.50 per person per day to spend on food in the restaurant. For the comfort of guests, please be advised that children aged 10 years and under may not dine in The Brasserie after 18:00 each evening. Families with children are welcome to eat in Gershwin’s Bar each evening and to select from either Gershwin’s bar menu or the Brasserie menu.

Please note that the card used for booking will be pre-authorized for GBP 1 prior to arrival. This is applicable for all reservations including guests paying with cash.

The hotel requires at least one guest in each bedroom to be aged 18 years and above and reserves the right to ask guests for valid photo ID. A maximum of two guests are permitted to occupy any one bedroom. Any stay proposed for longer than 28 consecutive nights will automatically terminate after 28 days and will need to be rebooked with the hotel as a new booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 7.20 per day.

Location

Guest Reviews

8.2
Based on 3319 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 7.81
A
Angela solo_traveller gb
7
Pros:

Nice bed, nice pool, lovely spa staff, great breakfast, overall a nice experience

Cons:

Sink in room was blocked so water took ages to drain, cold tap ran hot water, pool area slightly tatty and there was grit in the bottom of the jacuzzi.

2026-06-06 via Nuitee
A
Amy couple gb
9
Great stay
Pros:

- very clean and modern
- big comfy bed
- spacious room
- spa was decent and clean
- nice decor and vibe

Cons:

- wall above shower head peeling off, shower quite slippery

2026-06-06 via Nuitee
A
AOIFE solo_traveller gb
8
Pros:

Almost everything

Cons:

Poor quality continental breakfast and very limited range of cereals/ breads etc

2026-06-06 via Nuitee
Y
Yogini solo_traveller gb
9
2026-06-06 via Nuitee
C
Caroline solo_traveller gb
10
Perfect place to unwind after having driven 140 miles in torrential rain.
Pros:

I had a lovely big luxurious bedroom it even had a fan for warm nights. The staff were pleasant and polite .
The spa was the perfect place to unwind after a long journey. The town centre and station are close by .
The meals were delicious and buffet breakfast was well stocked.

2026-06-06 via Nuitee
K
Karen family_with_children gb
8
Comfortable stay
Pros:

Great location. Close to train station. Comfortable stay.

2026-06-06 via Nuitee
D
Darlington solo_traveller gb
8
Pros:

Relaxing hotel . Good staff.

2026-06-05 via Nuitee
S
Shon solo_traveller gb
9
2026-06-05 via Nuitee
H
Huw couple gb
6
2026-06-05 via Nuitee
J
Jane solo_traveller gb
8
Nice stay
Pros:

The spa was lovely, nice facilities

Cons:

Paying for parking at the hotel. I thought the hotel should reimburse you for parking, really.
Unfortunately on the second day of our stay the hotplate at breakfast wasn't turned on or up enough so the hot food wasn't hot. But plenty of other healthier options to enjoy

2026-06-05 via Nuitee
J
Jennifer couple fr
4
A disappointment- was really looking forward to this and I felt let down.
Pros:

There were a couple of very pleasant bar and wait staff.

Cons:

Advertised as a Spa Hotel - but effectively it closes for entry at 6.30pm on Sundays. So my sole reason for booking here was gone. Nothing about this on booking.com.
The rooms/ corridors are very dated. Tired, broken toilet brush holders/ peeling doors/ carpets I didn’t want to walk on/ chemical smell like powdered cleaning?/ one hard uncomfy chair in a twin room/ seriously hard pillows/ bar areas with no cosy chairs or quiet nooks. Really impersonal. Very corporate looking and just dated. Expensive car parking - only place I’d been asked to pay - fair enough but then I had to go through the rigmarole of heading back to the carpark to find the QR code and enter my email twice and phone etc … charge me but why am I doing the work? Adding salt to the wounds quite frankly.
But the lack of clarity around the access to Spa was the real problem as I had driven c300 miles and wanted to ease my arthritic bones in a soak- no bath/ no spa… when I complained about this I was told I should’ve checked in the website and it was down to booking.com. The desk clerk was very efficient and smiley at batting back my concerns and offered no solution other than “you can get up early it opens at 7am”. So I did have a quick dip but it wasn’t what was sold to me. All in all the worst 4* hotel experience I’ve had, and a real disappointment on what was supposed to be a nice hotel at the end of a great touring holiday. In fact we were so glum we just had a sandwich and went to bed early! Sandwich was nice though. Breakfast was hilarious… the toaster challenge defeated several fellow guests who were just begging the ever-cheerful staff to get someone who knew how to work the machine and honestly it was ridiculous but funny that they had so many people and only one tired and temperamental toaster… and only sliced bread - in a city full of nice bakeries the bread choice was dismal.

2026-06-05 via Nuitee
M
Mark solo_traveller gb
8
2026-06-05 via Nuitee
M
Mateusz family_with_children pl
10
Pros:

SPA w cenie i na wysokim poziomie

2026-06-04 via Nuitee
K
keith couple gb
8
2026-06-04 via Nuitee
T
Tony couple gb
9
Excellent - very enjoyable - will definitely come again - mainly because of the spa.
Pros:

Staff could not have been more friendly, competent and helpful. I have been to other hotels that offer spa and gym facilities - only to find these closed, inoperative or of very poor quality and size. So we were delighted to find that the spa at Winchester was exceptional - a similar specification to hotels 3-4 times the price - and were happy to spend much more time in there than we had originally planned because it was so calm, relaxing and the facilities were of such a high standard. Treatments were very reasonably priced - my wife had a whole body, deep muscle massage lasting 1 hour and she said afterwards it was the best she has ever experienced. She found the masseuse highly professional - not indulging in silly chit-chat as many do! We will visit the hotel again!

Cons:

Parking was expensive but we assume the hotel has no control over this. However, there was lots of parking space and because we paid for 24 hours we made sure we stayed for this whole duration to get the most from it.

2026-06-02 via Nuitee
D
David extended_group gb
9
2026-06-02 via Nuitee
H
Hannah couple gb
7
2026-06-02 via Nuitee
A
Amjad solo_traveller gb
1
Illogical and money grabbing
Pros:

Nothing

Cons:

Everything

2026-06-02 via Nuitee
M
Melissa couple us
10
Pros:

The staff was incredible! Rooms were beautiful!

2026-06-01 via Nuitee
T
Tim solo_traveller gb
10
2026-06-01 via Nuitee