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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Sauna
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Massage services
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Heated pool
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Pet bowls
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Pool waterfall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Spa Facilities
Indulge in a range of holistic and beauty treatments at The Winchester Hotel and Spa's newly refurbished spa. Relax in the jacuzzi, sauna, or steam room, and unwind in the spa lounge.
Gourmet Dining Experience
Savor seasonal menus featuring local produce at Alfred's restaurant. Enjoy your meals in the elegant dining room or on the outdoor terrace. Alfred's Bar offers a variety of light meals, snacks, and drinks for you to enjoy.
Convenient Location and Amenities
Located in the heart of Winchester, just a short walk from the train station, The Winchester Hotel and Spa offers free Wi-Fi, air-conditioned rooms with en suite bathrooms, and on-site parking for your convenience.
Book now to experience a perfect blend of luxury, relaxation, and convenience at The Winchester Hotel and Spa.
Children under the age of 12 years are not allowed to stay with guests in any of the Suites.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that children 12 and under may use the pool during the hours of 9am and 10am only. Children aged 13 and above may enjoy the swimming pool at anytime.
Please pre-book if you intend on using the brasserie and spa.
When booking the Dinner, Bed & Breakfast rate the reservation will include GBP 32.50 per person per day to spend on food in the restaurant. For the comfort of guests, please be advised that children aged 10 years and under may not dine in The Brasserie after 18:00 each evening. Families with children are welcome to eat in Gershwin’s Bar each evening and to select from either Gershwin’s bar menu or the Brasserie menu.
Please note that the card used for booking will be pre-authorized for GBP 1 prior to arrival. This is applicable for all reservations including guests paying with cash.
The hotel requires at least one guest in each bedroom to be aged 18 years and above and reserves the right to ask guests for valid photo ID. A maximum of two guests are permitted to occupy any one bedroom. Any stay proposed for longer than 28 consecutive nights will automatically terminate after 28 days and will need to be rebooked with the hotel as a new booking.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children ages 16 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 7.20 per day.
Location
Guest Reviews
Beautiful hotel all staff smiley and friendly lovely breakfast spa lovely would definitely recommend and would stay again
Excellent location especially for the parkrun
Nothing
The staff were all helpful and on arrival one particular receptionist, Shelly, was very helpful then, and later on.
We had a problem straight away as the toilet flush was not working.
We informed reception and they said whilst we were out they would send maintenance in. Unfortunately, on our return the problem had not been solved. We were given the choice of a further room and so we were quite happy, albeit a little tired repacking and moving.
Overall the matter was resolved quickly and efficiently and did not impact the good experience we had there.
Good quality for a good price, friendly staff
You can only use the pool with children between 9-10am, not great
Great hotel and staff ,food excellent and good value
The location was great. The restaurant and bar pretty good.
The first night the bedroom was far to hit and we found we couldn't change this. But, the hotel sorted it the next day. So all good.
My husband, our little Shih Tzu, Lian, and I have been traveling from Cornwall and have stayed at several hotels, but in none of them did we find the friendly smiles and attention of Oakley and Shelley. They were so kind when we left the hotel, quite different from when we arrived. The best things its make by a person. This is the real comfort and luxury.
Another thing we liked it's a dog friendly.
The reception/ receptionist when we arrived. The mini bar in the room was not working.The room was cold and was quite a challenge to get it working .
The hotel reception is quite modern, beautiful, and clean. Facilities and Spa are good.
My satisfaction was impacted right away when I first spoke with the receptionist. While I was early for the check-in (~12'ish), the front desk agent gave me the coldest welcome that I've ever had in decades of travelling. Although functional, I expected more from a hotel rated this good on Booking.com.
Notwithstanding, she didn't provide any alternatives for the early check-in. I'm aware this is no obligation, but the couple that arrived after us was able to check in early straight away. They could have had other types of rooms, but it didn't help with my first impression.
Additionally, when I asked about restaurant recommendations for having lunch in Winchester, she simply said, "It depends on the type of food you want; go to the high street and you will find plenty of options.”
Finally, when I was able to check in, the room seemed to be smaller and older than the ones in the photos. Additionally, the mirror surface on the side bed had rust stains, as well as the bathroom doors and shower head.
To conclude, the hotel's event space is very noisy, and the party sound was quite audible until about 11 p.m.
I believe I'm just getting older and grumpier, but I expected way more from a hotel rated this good at Booking. I only recommend it if you want to use the spa; don't book it if you're looking for peace and a comfy room. Did I also mention that TV was positioned on the side, not in front of the bed? Yeah, I can go on and on...
Excellent Staff&great manager Ava. Bar staff Nick&waiter Ed made our stay perfect! Lush breakfast. Alfred's restaurant fab food. Room as requested ground floor due to mobility issues.
Room was dated, peeling wall paper. Stained carpet. Skirting boards damaged & dark furniture&too big. Fridge did not work. Needs modernising&old fashioned pelmit curtains again need modernising
Very clean and had a wonderful smell as you walked into the reception area. The room was lovely! Breakfast was amazing and a very good choice.
The spa area was nice but the steam room wasn’t working very well which was a little disappointing.
Hotel is in a stunning area and overall staff are very pleasant
I had originally asked for a birthday hamper to be made for my partner, this was confirmed by the hotel. Upon arrival I was informed they no longer did hampers and did not explain this to me ahead of arrival.
Additionally we were put in a room in the furthest part of the hotel despite it not being busy, we then had to ask to be moved.
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