The Winchester Hotel and Spa

Hotels
8.2 (3576 reviews)
Worthy Lane , Winchester , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room temperature complaints

Categories

Cleanliness
7.34
Some concerns about the cleanliness of the bubble pool and dead flowers at reception.
Service
8.81
Staff were friendly and attentive, contributing positively to the experience.
Location
8.85
Fabulous location, very convenient for town and train station.
Room Quality
7.3
Some complaints about room temperature and mattress softness.
Amenities
8.33
Spa facilities and gym were appreciated, but there were issues with maintenance in some areas.
Value for Money
8.29
Great value for the location and facilities provided.
Food and Beverage
8.84
Breakfast was praised for its quality and variety.
Overall Experience
7.81
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Luxurious Spa Facilities
Indulge in a range of holistic and beauty treatments at The Winchester Hotel and Spa's newly refurbished spa. Relax in the jacuzzi, sauna, or steam room, and unwind in the spa lounge.

Gourmet Dining Experience
Savor seasonal menus featuring local produce at Alfred's restaurant. Enjoy your meals in the elegant dining room or on the outdoor terrace. Alfred's Bar offers a variety of light meals, snacks, and drinks for you to enjoy.

Convenient Location and Amenities
Located in the heart of Winchester, just a short walk from the train station, The Winchester Hotel and Spa offers free Wi-Fi, air-conditioned rooms with en suite bathrooms, and on-site parking for your convenience.

Book now to experience a perfect blend of luxury, relaxation, and convenience at The Winchester Hotel and Spa.

Important information:

Children under the age of 12 years are not allowed to stay with guests in any of the Suites.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that children 12 and under may use the pool during the hours of 9am and 10am only. Children aged 13 and above may enjoy the swimming pool at anytime.

Please pre-book if you intend on using the brasserie and spa.

When booking the Dinner, Bed & Breakfast rate the reservation will include GBP 32.50 per person per day to spend on food in the restaurant. For the comfort of guests, please be advised that children aged 10 years and under may not dine in The Brasserie after 18:00 each evening. Families with children are welcome to eat in Gershwin’s Bar each evening and to select from either Gershwin’s bar menu or the Brasserie menu.

Please note that the card used for booking will be pre-authorized for GBP 1 prior to arrival. This is applicable for all reservations including guests paying with cash.

The hotel requires at least one guest in each bedroom to be aged 18 years and above and reserves the right to ask guests for valid photo ID. A maximum of two guests are permitted to occupy any one bedroom. Any stay proposed for longer than 28 consecutive nights will automatically terminate after 28 days and will need to be rebooked with the hotel as a new booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.2
Based on 3576 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 7.81
H
Hector couple nl
7
Stay was okey. Near the train station.
Pros:

The place is quite relaxed and is very close to the train station.

Cons:

The airco was very noisy and so we could not sleep with it on. Also the extractor in the shower didn't work, so everything was very humidafter taking a shower. Because it is a very old building, you could hear everyone walking outside of our door. Some of the staff was very friendly and helpful, other staff members seemed to hate their job.

2026-08-08 via Nuitee
M
mary solo_traveller gb
9
Pros:

The hotel is just a short walk from the train station, tourist attractions, and shops. The room was clean, the bed comfortable, and the shower facilities excellent. The air conditioning kept things cool, and biscuits, tea, and coffee were provided. I loved the thoughtful touches, like being able to pour a glass of cold water on a hot day, plus the great selection of biscuits, sweets, and chocolates. The amenities—pool, sauna, steam room, and jacuzzi—were lovely and relaxing. The breakfast buffet had a nice variety of hot and cold options. I stayed for a couple of nights and really enjoyed it—it was great value for money.

Cons:

The room had a skylight, so it was a bit dark.

2026-08-08 via Nuitee
J
Jacqueline solo_traveller nl
8
2026-08-08 via Nuitee
C
Caroline solo_traveller gb
4
Bad
Pros:

Giving a disabled room first then moved to a junior suite with one small window the rest of the room was dark then nearly got burnt by the shower

2026-08-08 via Nuitee
M
Martin solo_traveller gb
8
Receptionist
Pros:

Nice room excellent breakfast

Cons:

Parking was a bit of a problem needed to download a app and take it from there I really struggled with this and the girl on reception offered me no help whatsoever.after 15-20 min trying to do this went back to carpark to see if I could do it another way when I read disabled badge holders free .if the receptionist had helped me it would of saved me a lot of time and stress.

2026-08-08 via Nuitee
O
Owen couple gb
10
2026-08-08 via Nuitee
C
Chrystel couple fr
8
Très bon séjour. Je recommande
Pros:

La chambre était très propre , très agréable. La literie parfaite. Le spa très bien. Le personnel adorable. Rien à redire.

Cons:

-

2026-08-08 via Nuitee
J
Jayden couple gb
10
2026-08-07 via Nuitee
T
Trevor couple gb
6
2026-08-07 via Nuitee
P
Peter couple gb
10
Nice short break at a lovely hotel and spa
Pros:

Lovely hotel to just relax in

2026-08-07 via Nuitee
A
Anthony solo_traveller gb
9
Pros:

Location and parking plus car charging.

Cons:

Shower tray very slippery 8

2026-08-06 via Nuitee
E
Elin solo_traveller no
8
2026-08-05 via Nuitee
K
Kevin couple gb
8
2026-08-05 via Nuitee
L
Lucy family_with_children gb
8
Great facilities and good value
Pros:

Breakfast (buffet) had plenty of options though I thought lunch menu (mainly sandwiches) was rather lacking imagination. Great spa facilities including sauna, steam room and massage/facial options etc. Helpful and friendly staff. Would definitely stay here again.

Cons:

Unfortunately the air conditioner in our room was right above the bed (so blew ON us) and also had a very high pitched squeal which kept me awake all night! Further out from the shopping part of town than I thought…a good 15 minute walk (in the heatwave).

2026-08-05 via Nuitee
J
judith solo_traveller gb
10
Pros:

Cleanliness .size of room and quality furnishings..entrance hall welcoming

Cons:

Thought was more central to Winchester

2026-08-04 via Nuitee
R
Russell couple gb
9
2026-08-04 via Nuitee
B
Brigita extended_group gb
1
Terrible Experience - avoid if you can
Pros:

Nothing really went well during our stay. The only positive was that the bed was comfortable enough and the location was very good. Other than that, the entire experience was terrible.

Cons:

From the moment we booked, communication was extremely slow or non-existent. Every question or request we had seemed like an inconvenience to the staff.
When we arrived, we discovered that parking was charged separately, which was disappointing. The staff were ignorant, sarcastic, and completely unhelpful throughout our stay.
The room and the hotel's facilities were dirty and clearly not well maintained. The breakfast was barely edible, especially considering it cost £18 per person. It was appalling.
The spa facilities were equally disappointing. The sunbed mattresses were dirty, and there was dust and dirt everywhere, making the area feel unhygienic and neglected.
This hotel seriously needs investment in maintenance, much higher standards of cleanliness, and comprehensive staff training in customer service. Overall, this was a very disappointing stay, and I would not recommend this hotel or return, especially for the price they are charging.

2026-08-03 via Nuitee
N
Naomi solo_traveller gb
10
Pros:

The spa is fantastic

2026-08-03 via Nuitee
J
João Nuno solo_traveller pt
7
2026-08-03 via Nuitee
J
John couple gb
9
2026-08-03 via Nuitee