Best Western Plus Regency Inn and Conference Centre

Hotels
Best Western Plus
8.4 (1706 reviews)
32110 Marshall Road , Abbotsford , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Nice breakfast
Cons:
Noise issues
Overcharging concerns

Categories

Cleanliness
8.11
Many reviews highlighted cleanliness, but some noted issues that could affect overall satisfaction.
Service
8.78
Friendly and helpful staff were frequently mentioned positively in reviews.
Location
8.62
Convenient location received praise, although some noted noise concerns.
Room Quality
8.27
Many reviews indicated comfortable rooms, but a few mentioned issues with noise and bed quality.
Amenities
8.4
Amenities such as breakfast were generally praised; however, workout room quality was pointed out as a downside.
Value for Money
8.06
Value perception varied, especially due to some guests feeling overcharged.
Food and Beverage
8.51
Breakfast received multiple compliments, with variety being a key positive point.
Overall Experience
8.48
Overall experiences were mostly positive, despite some noted challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:30

Property Description

Modern Rooms with Convenient Amenities
Indulge in a comfortable stay at Best Western Plus Regency Inn and Conference Centre. Each modern room is equipped with a coffee maker, microwave, and refrigerator, ensuring a convenient and enjoyable experience during your stay.

Delicious Complimentary Breakfast and On-Site Restaurant
Start your day right with a daily complimentary breakfast buffet featuring a variety of delicious options. For other meals, visit the on-site ABC Country Restaurant for a full-service American dining experience in a casual atmosphere.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site gym, business center, and laundry facilities for a hassle-free stay. Explore nearby attractions such as Castle Fun Park and Abbotsford Entertainment & Sports Center, just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at The Abbotsford hotel!

Important information:

Please note, guests must be at least 21 years old to check in to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1706 reviews
Cleanliness: 8.11
Service: 8.78
Location: 8.62
Room Quality: 8.27
Amenities: 8.4
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.48
J
JEFF family_with_children ca
8
2026-07-03 via Nuitee
M
Marilyn couple ca
9
Good night’s rest
Pros:

Renovated

Cons:

No french Vanilla creamer lol!

2026-07-02 via Nuitee
L
Lorraine couple ca
9
It was great thank you
Pros:

Close to Roger’s forum for concert

Cons:

Clean rooms

2026-07-01 via Nuitee
J
Jos-lyn family_with_children ca
1
Pros:

The shower and tub was not working in my room

2026-07-01 via Nuitee
E
Everitt solo_traveller ca
8
2026-07-01 via Nuitee
B
Bettyboop56 solo_traveller ca
10
This will be a repeat for me!
Pros:

It was easy to find coming from Vernon BC. The staff at front desk was very friendly and quick to get me booked in. I love how clean it was and well appointed decor and furniture in the lobby and my room. It was very quiet even though busy streets are everywhere. The breakfast is amazing! Everything is fresh and there's a huge selection of food and beverages.

Cons:

I had to go home lol

2026-07-01 via Nuitee
L
Leslie solo_traveller ca
8
2026-06-30 via Nuitee
C
cassandraw623 Business
2
Scam Company
Pros:

I live in chilliwack and they wouldn’t let me book a room because they don’t want any local guests. Cancelled my reservation on me the day of. Scam company 0/5 stars

2026-06-29 via Tripadvisor
L
Lubna family_with_children ca
8
Other than rigid check in time, everything else was very nice.
Cons:

Rigid waiting time to check in, even though rooms were available. We waited long to be exactly on time for check-in. No flexibility.

2026-06-28 via Nuitee
L
Leigh solo_traveller gb
8
Nice hotel good breakfast but was noisy late on
Pros:

Nice and clean hotel with good size room, clean bathroom and a good breakfast. Beds was comfy and big and would stay again

Cons:

The night we was there people was slamming doors late and room above us sound like a people was running around. Soundproofing is not best but that like most places.

2026-06-27 via Nuitee
I
inder sunil family_with_children ca
10
Absoultely loved it!! Value for money
Pros:

Recently renovated, looks new and spic & span. Staff is really friendly and helpfull and the best breakfast i have ever had in Canada at a budgeted property.

Cons:

Nothing

2026-06-27 via Nuitee
I
IKUNA extended_group jp
9
2026-06-24 via Nuitee
J
John extended_group ca
5
2026-06-23 via Nuitee
B
Box solo_traveller us
1
Pros:

Had to cancel due to the pool not working second time my family tired to stay there

Cons:

No staff available no pool overpriced

2026-06-22 via Nuitee
B
Blake solo_traveller ca
8
Good and simple
Pros:

Well done renovation for an older facility

Cons:

Pool was down for repairs without advance notice, no water filling stations/ ice.

2026-06-22 via Nuitee
H
Hutton solo_traveller ca
8
2026-06-18 via Nuitee
W
Walter solo_traveller ca
9
Cons:

The Lack of a hot tub

2026-06-14 via Nuitee
D
Dieter couple ca
10
2026-06-14 via Nuitee
S
Sheila solo_traveller ca
8
2026-06-13 via Nuitee
K
Kensuke solo_traveller ca
8
Cons:

Fan is noisy.

2026-06-13 via Nuitee