Doubletree by Hilton Pleasant Prairie Kenosha, WI

Hotels
Doubletree by Hilton
8.6 (300 reviews)
11800 108th Street , Pleasant Prairie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dated decor
Food quality issues

Categories

Cleanliness
8.39
The reviews indicate that while the hotel was clean, there were mentions of dated room decor and some issues with room quality.
Service
9.36
There are multiple mentions of excellent and friendly service from staff, especially Ryan and Eugenia.
Location
9.2
Guests frequently mention the great location of the hotel, particularly its proximity to nearby attractions.
Room Quality
7.85
Some reviews mentioned that rooms were worn down and the need for new mattresses, impacting their comfort.
Amenities
8.88
Standard amenities for a hotel of this tier, though there were complaints regarding the restaurant and breakfast options.
Value for Money
8.84
Guests feel they received good value, although some expressed disappointment about extra charges for breakfast.
Food and Beverage
7.39
There are consistent complaints about the restaurant's food quality and lack of available options.
Overall Experience
8.86
Despite some negative aspects, many guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Luxurious Amenities
Indulge in a heated indoor pool and a 12-person hot tub at Doubletree by Hilton Pleasant Prairie Kenosha. Relaxation and comfort await you.

Convenient Facilities
Stay connected with free WiFi, stay fit at the state-of-the-art fitness centre, and attend to work matters at the business centre. Your needs are catered to effortlessly.

Delicious Dining Options
Savor American cuisine at the on-site Chancery Pub and Restaurant, offering mouthwatering dishes like smoke kielbasa and Wisconsin beer cheese soup. Culinary delights at your doorstep.

Experience luxury, convenience, and culinary excellence at Doubletree by Hilton Pleasant Prairie Kenosha. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 300 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.2
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
L
Ladena couple us
1
Clogged facilities made the stay uncomfortable
Pros:

location

Cons:

our toilet was clogged the entire time, we were exhausted after our long day’s journey and they were all booked so switching rooms was not an option

2026-04-16 via Nuitee
R
Rubens solo_traveller br
6
2026-03-25 via Nuitee
J
Jennifer couple us
10
It was Exceptional and very comfortable!
Pros:

Close to everything

Cons:

Super clean and great staff.

2026-03-23 via Nuitee
柏毅 solo_traveller tw
8
Friendly staff but getting old facilities wise
Pros:

Location and service of the staff

Cons:

Property is showing its age. Need renovation. Breakfast selection should be better. Used to be very good

2026-03-19 via Nuitee
2
226yuliyam Family
10
Highly recommended
Pros:

Very good impressions, special thanks to Eugina, truly wonderful service !

2026-03-16 via Tripadvisor
J
jenniferhI3266GT Business
10
Staff compliment
Pros:

Uegina at the front desk is so helpful and friendly. She is an rockstar! Overall a great experience during the stay. Nice hotel and location.

2026-03-05 via Tripadvisor
F
Fatima couple us
10
2026-02-22 via Nuitee
G
gabrieldT4774AX Business
10
Business Stay
Pros:

Great business stay at DoubleTree. The room was very clean, the hotel stayed quiet, and I was able to work and sleep without distractions. Staff were friendly, helpful, and quick to respond whenever I needed something. Everything felt smooth and professional. I’d absolutely stay here again for work. 5/5

2026-02-08 via Tripadvisor
P
Peter solo_traveller de
8
Cons:

Opening of Shelby‘s was late on my first day. Approx. 6:50 instead of 6:30. But once it opened it was delicious.

2026-02-08 via Nuitee
E
elizabethbH5981ZO Family
10
I strong recommend this hotel
Pros:

Excellent hotel with cozy, clean rooms and friendly staff providing a high level of service. Good value for money, cozy interior and cleanliness.

2026-01-31 via Tripadvisor
R
R3821HUariela Family
10
Good customer service
Pros:

We had a great time in the hotel, hassle free check-in, Albert help us out when we were having issue with our reservation. We really appreciate him.

2026-01-27 via Tripadvisor
A
angelicasN7485JC Family
10
Great experience
Pros:

My family and I went to this hotel last year and we had such great experience. The facility was clean and the staff esp the front desk his name is Gilbert was so accommodating, friendly and knowledgeable. He made sure we had a smooth and fast check in. Over all I would definitely recommend this to family and friends.

2026-01-27 via Tripadvisor
A
allanaI3025MA Family
10
Exceptional service
Pros:

We had a great stay at the property. Gilbert at the front office was exceptional. We will definitely come back and stay again.

2026-01-26 via Tripadvisor
8
874aizak Family
10
Wonderful
Pros:

We had a great stay, the room was clean and the bed is very comfortable. Great location close the shopping outlet and 294. Gilbert from front desk is very accommodating and knowledgeable he made sure we got everything we need to get settled in our room. We will definitely come back.

2026-01-26 via Tripadvisor
P
paulkS4817EJ Family
10
Great vacation
Pros:

We have a great stay at the property, Gilbert at the front desk was exceptional! And we will definitely come back stay again.

2026-01-26 via Tripadvisor
A
Amanda couple us
7
2026-01-20 via Nuitee
V
Viviana couple us
10
2026-01-20 via Nuitee
P
Patera couple us
10
2026-01-19 via Nuitee
F
Felix solo_traveller it
8
Durch das freundliche Personal ein gelungener Aufenthalt.
Pros:

Das Personal war besonders hilfreich - ich musste 2 Kartons tiefgekühlt lagern - kein Problem.

Cons:

Etwas laut da gleich am Highway. Das Hotel ist schon in die Jahre gekommen und benötigt etwas Auffrischung.

2026-01-19 via Nuitee
C
Christopher family_with_children us
8
2026-01-19 via Nuitee