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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV in common areas
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in a heated indoor pool and a 12-person hot tub at Doubletree by Hilton Pleasant Prairie Kenosha. Relaxation and comfort await you.
Convenient Facilities
Stay connected with free WiFi, stay fit at the state-of-the-art fitness centre, and attend to work matters at the business centre. Your needs are catered to effortlessly.
Delicious Dining Options
Savor American cuisine at the on-site Chancery Pub and Restaurant, offering mouthwatering dishes like smoke kielbasa and Wisconsin beer cheese soup. Culinary delights at your doorstep.
Experience luxury, convenience, and culinary excellence at Doubletree by Hilton Pleasant Prairie Kenosha. Book now for an unforgettable stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great place, will be back.
Cost was higher than expected.
Very good breakfast, very convenient.
Nothing. We were very pleased with the accommodations.
Must of had a wedding party or birthday party kids and drunks making noise in halls all night and desk wouldn't do anything about it didn't get any sleep witch was the whole point in stopping for a hotel. Wasted 300 for a higher end hotel and had to deal with this then on check out desk guy to bizzy on his phone to give me a receipt said I'll just email you one later
Location
Expensive
It was absolutely amazing! The hotel was so clean and the staff was so friendly and helpful! We loved our room and the hotel restaurant had a wonderful breakfast! We will definitely be coming back when we visit the area.
The location was convenient.
There were multiple reasons, please see below!
1)Upon arriving during booking I was told early check in would be available if needed as early as 12 or 1pm. I arrived at 3pm and Gilbert did not give a greeting, did not smile, and just starred at me. I asked about checking in a hour early as the parking lot was fairly empty. He said "your room is not ready check in is at 4pm" "I said are you okay you seem mad" he said "no I just can't check in now maybe 3:30 or 4pm I don't know". I said okay.
2) Me and my family food arrived to the hotel we ate in the car until 4pm.
3) Checkin was nice we had a very friendly lady, polite, and friendly while Gilbert watched closely with a stern glare.
4) Enter room and it smelled like feet and cheese no cleaning supplies I immediately called and informed of my concern the nice lady immediately switched me to a room two doors down that smelled cleaned and looked cleaned.
5) Mid 3AM a male bagged on the door aggressively awake entire family complete stranger very odd I screamed for him to leave my room 3 instances the stranger did when my large dog aggressively barked the stranger left.
6) Unfortunately I had already booked another stay at 2AM or so...
7) 10AM Call front desk to ask about breakfast plan; Gilbert sternly said no and abruptly hung up.
8) I confirmed a payment from bank and than check email; email provided a confirmation number and said property manager has not confirmed contact property prior to arrival.
9) Called Gilbert back he said our system does not show you paid for another stay AND YES WE HAVE A LOT OF ROOMS AVAILABLE-- I VERBALLY confirmed I have an email and agreed to show the property manager.
10) I spoke to another employee while Gilbert again closely watched with a stern glare; this new employee confirmed he will help to resolve my problem.
Room was great and just a few feet away from the outlets. The restaurant Shelby’s has great food (order the loaded tots 😀)
location
our toilet was clogged the entire time, we were exhausted after our long day’s journey and they were all booked so switching rooms was not an option
Close to everything
Super clean and great staff.
Location and service of the staff
Property is showing its age. Need renovation. Breakfast selection should be better. Used to be very good
Very good impressions, special thanks to Eugina, truly wonderful service !
Uegina at the front desk is so helpful and friendly. She is an rockstar! Overall a great experience during the stay. Nice hotel and location.
Great business stay at DoubleTree. The room was very clean, the hotel stayed quiet, and I was able to work and sleep without distractions. Staff were friendly, helpful, and quick to respond whenever I needed something. Everything felt smooth and professional. I’d absolutely stay here again for work. 5/5
Opening of Shelby‘s was late on my first day. Approx. 6:50 instead of 6:30. But once it opened it was delicious.
Excellent hotel with cozy, clean rooms and friendly staff providing a high level of service. Good value for money, cozy interior and cleanliness.
We had a great time in the hotel, hassle free check-in, Albert help us out when we were having issue with our reservation. We really appreciate him.
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