Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast options
Cons:
Inconsistent room cleanliness
Noise issues
Unfriendly personnel

Categories

Cleanliness
6.64
Multiple reviews mentioned a need for better cleaning and a specific report of unsatisfactory conditions, affecting the overall sentiment.
Service
8.11
Service quality varied; some staff were friendly, others unmotivated, reflecting average service quality.
Location
9.15
Consistently praised for its central location and ease of access to key attractions.
Room Quality
7.6
Rooms were described as adequate but some issues with noise and temperature affected overall satisfaction.
Amenities
8.13
Offers decent amenities with some noted deficiencies such as a lack of refrigerators.
Value for Money
8.59
Overall competitive pricing for what is offered, with a few exceptions noted.
Food and Beverage
7.64
Good variety in breakfast but some items received negative feedback such as cold dishes and limited options.
Overall Experience
8.11
The stay was generally enjoyable with a few notable drawbacks, aligning well with expectations for the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:10

Property Description

Modern Rooms and Amenities

The Ibis Mainz City hotel boasts well-equipped rooms with modern bathrooms, TVs, and air conditioning. Enjoy free standard Wi-Fi throughout the hotel and the option to upgrade to high-speed for a small fee.

Convenient Dining Options

Start your day with a small breakfast available in the early hours or opt for the full breakfast buffet. Need a snack or a drink? The hotel's bar is open 24/7 for your convenience.

Central Location

Situated just 150 meters from the River Rhine and the Romisches Theater S-Bahn Station, this hotel provides easy access to explore Mainz. Don't forget to visit the historic Mainzer Dom Cathedral, a short walk away.

Book your stay at Ibis Mainz City for a comfortable and convenient experience.

Important information:

Please note that the surcharge for high-speed WiFi is EUR 9 per 24 hoursGuests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8
Based on 3201 reviews
Cleanliness: 6.64
Service: 8.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.11
K
Katja • family_with_children • de
9
Pros:

Sehr gutes Frühstück - tolle Auswahl, innenstadtnah und direkt am Rhein gelegen

Cons:

Stark befahrene Straße direkt vor dem Fenster, teure Parkgebühr in der Tiefgarage

2026-03-06 • via Nuitee
E
Elke • solo_traveller • de
8
Prima Aufenthalt in guter Lage mit sehr guten Preis-/Leistungsverhältnis
Pros:

Die gute Lage und die freundlichen Menschen.

Cons:

Alles bestens

2026-03-06 • via Nuitee
D
Diana • couple • de
10
2026-03-06 • via Nuitee
R
Rudolf • family_with_children • de
9
Pros:

Wir reisten mit einer Gruppe von 9 Personen und hatten 3 Einzelzimmer und 3 Doppelzimmer über Booking.com gebucht. Leider waren die 3 Doppelzimmer auf die Singles gebucht und die 3 Einzelzimmer auf die Ehepaare. Auf meine vorherige Anfrage, ob man das bitte ändern könnte, wurde mir mitgeteilt, dass es kein Problem wäre, dass beim einchecken noch zu ändern. Das gestaltete sich allerdings kompliziert, trotzdem blieb das Personal freundlich... und wir auch. So verzögerte sich der Check-in, aber als diese Durcheinander geklärt war, hatten wir einen schönen Aufenthalt.

2026-03-04 • via Nuitee
R
rolf • family_with_children • de
7
Pros:

Die Ausstattung
Das Ambiente
Die Bestuhlung

Cons:

Das Angebot des Frühstücks

2026-03-03 • via Nuitee
C
Christel • solo_traveller • de
9
Pros:

Sehr kurze Wege vom Bahnhof Römisches Theater Mainz zum Hotel und zum Frankfurter Hof.

Cons:

Es war alles bestens und ich habe überhaupt nichts zu bemängeln.

2026-03-02 • via Nuitee
A
Alf • couple • de
8
2026-03-02 • via Nuitee
N
Nielsch • family_with_children • de
7
2026-02-28 • via Nuitee
M
Monschau • solo_traveller • de
6
2026-02-28 • via Nuitee
P
Peru • family_with_children • es
8
Pros:

Tren geltoki ondoan, prezioak onak eta zerbitzua ona, goizaldean alde egiteko ez zan pegarik egon

2026-02-28 • via Nuitee
M
Michaud • solo_traveller • fr
10
2026-02-27 • via Nuitee
C
Claudia • family_with_children • de
8
Sehr gute Lage
Pros:

Sehr gute Lage, zu Fuß in 5 min in der Innenstadt.
Bequeme Betten, sauberes Badezimmer, alles in Ordnung

Cons:

Um 9.00 Uhr ( bis 10.00 Uhr gab es Frühstück) war das Buffet sehr spärlich, es wurde kaum noch etwas nachgelegt, wenig bis nichts vegetarisches bzw. veganes, zu wenig frisches Gemüse/Salat, Obst.
Sehr schade, für 17 Euro pro Person nicht gerecht fertigt.

2026-02-27 • via Nuitee
M
Mateusz • solo_traveller • pl
7
Cons:

Pizza was not available in the evening, despite the info that it is available 24/7

2026-02-26 • via Nuitee
N
Nancy • solo_traveller • lu
8
2026-02-26 • via Nuitee
S
Seim • family_with_children • de
7
2026-02-24 • via Nuitee
M
Manuela • family_with_children • de
9
Kommen gerne wieder
Pros:

Preis -Leistung und Lage super. Die Bar am Abend super. Personal immer sehr zuvorkommend

Cons:

—

2026-02-24 • via Nuitee
T
Thomas • couple • de
5
Pros:

Die Lage in der CITY und die Parkmöglichkeit

Cons:

beim einchecken gab es Wartezeit,Verständigungsprobleme mit dem Personal vom Empfang...
kein entgegenkommen bei unserem Problem mit der BUCHUNG

2026-02-23 • via Nuitee
J
Julia • couple • br
10
Pros:

Excellent location, just a few steps from the train station, the room was clean and comfortable, and the breakfast was really good.

2026-02-14 • via Nuitee
J
Jörg • extended_group • de
9
Pros:

Sehr aufmerksames Personal. Auch spät am
Abend noch ein Getränk an der Bar. Top Lage

2026-02-14 • via Nuitee
B
Beate • extended_group • de
8
2026-02-13 • via Nuitee