L'Auberge De Sedona

Overall the experience was very good. Housekeeping and valet staff went above and beyond. The property is odd in that it is split into the Cliffside rooms, which are almost street level with town and the rooms/cottages closer to the creek and spa. The one negative was that garbage bins in public spaces were not regularly emptied. The bin at the front desk was full at 6:30 in the morning. The front desk staff apologized, but it was an unsightly blemish on a nice stay.

Perfect location with easy access to restaurants and shops. The views from the resort are breathtaking. The room locations vary between cozy cottages alongside a creek or perched high overlooking the property. I find it difficult to decide which is better.
We loved the smaller size of the hotel and the more personalized service. With the friendly nature of the staff, everything was easy and contributed to making our stay extremely relaxing.
Every aspect of service was outstanding from front desk, bar/restaurant, housekeeping and valet drivers.

Our room overlooked the stunning red rock mesa.... And with the fire pit on and sipping coffee on our deck as the sun rose, it was a perfect way to celebrate my birthday.

The grounds were beautiful, and views from the cliffs incredible . The valet staff was also especially friendly and helpful throughout our entire stay!

We enjoyed our room and view however the customer service was terrible. I started calling 1.5 weeks before our stay to book a spa treatment. I called several times with no call back. Then we we arrived, I messaged the front desk to see if they could help. They contact the spa and asked them to contact me. I did this 3 more times. Then finally walked down to the spa to be told they are fully booked but knew my name since I contacted them many times. It was a major disappointment since I came for a spa and wellness vacation.

We loved the previous version of this hotel. We have stayed several times in the past, but unfortunately will not stay again. The hotel's expansion seems to have overwhelmed the hotel. Everything was difficult about the stay. Check in line was long and full of people complaining about issues. Parking was challenging, from the check in process to moving car to Cliffs entrance in traffic. Cliffs rooms were very nice with beautiful view, but the rusty railing seemed a little precarious, and website should warn about long trek to rest of resort. The climb was fine for us but I can see how some may find challenging. Room service to the Cliffs rooms presentation is terrible, like a DoorDash delivery, not what you expect from 5 star resort. The lounge at the Cliffs experienced a water leak of coffee machine and it was left a huge mess. The areas of the hotel that we appreciated were gone, charm removed from the restaurant, lobby and lodge. It used to feel so rustic yet upscale. Now it seems very generic, everything just got a coat of white paint but removed the charm from it. It is very disappointing to see the transformation. The only standout pluses were the concierge for hiking advice and the new pool at Cliffs is very nice with gorgeous views.

Honestly, for the price - keep looking. It's really not worth it.
Room wasn't clean, food was just okay and there seems to be room for improvement on check in/check out process - a bit of a mess on a weekend.

Everything was nice, view from our Cliff room was beautiful. Location was convenient to shops and restaurants. Room was a little smaller than hoped for but it was nicely appointed. Valet was very busy at some points during the day, but we utilized the shuttle service often, and it was great!

My wife and I had a great experience at L’Auberge de Sedona. Our room was modern and the bed was very comfortable. The view of the red-rocks was spectacular. We took full advantage of the gym, pool and daily activities. We hardly left the property. Our dinner at Cress was delicious. The staff was helpful and friendly. This is our second time at this property. It does not disappoint.

Gorgeous! Be sure to stay in the cliffside rooms. The view is stunning. Pro tip: there's a little coffee nook that has free lattes and power bars. Fill up before heading out to hike in the morning.

I was pretty hesitant to book this hotel after reading some of the reviews on here but I’m so glad we booked anyways! We spent our babymoon here and could not be happier with the entire experience. Besides getting all of our perks through booking via Amex Travel, our stay was exceptional. Upon arrival they upgraded our room to the vista suite which had the most magical bathroom with views of the red rocks. Breakfast every morning by the creek was delicious and spending the night on the balcony with the telescope they provided looking at the stars was out of this world. The receptionist at the spa helped me coordinate my massage with my husband and we both enjoyed it. I would 100% stay here again. Left feeling relaxed, recharged, and super zen. Milena and Cristina were super thoughtful and accommodating too. Location was super central to everything.

My wife and I recently booked a Fall anniversary trip at this resort. We scoured Sedona hotels/resorts, and finally determined that L'Auberge De Sedona would be the ideal fir for our celebratory occasion.
As I was securing our reservation online, I had a few questions to which I could not readily find answers, so I phoned the Reservations Team and was put in contact with an Agent, Alexis. She is the primary reason for my comments here.
Simply put, Alexis was an absolute delight. Not only did she fully and patiently answer my questions, she shared package ideas which based on my description of our interests, turned out to be an outstanding value for us.
In addition to her professional skillset, what made the greatest impression is her expressed love and enthusiasm for the property where she works. Frankly, her exuberance has made my wife and I even more excited for our upcoming trip.
In my opinion, Alexis' innate warmth, professionalism and genuine care for the hotel's guests make her a valuable team member and true asset for L'Auberge De Sedona.

Horrible experience. Horrific room, staff and facilities. My room was apparently like a converted MOTEL. Do not be fooled by the L'Auberge de Sedona website. My opinion is that I would never stay here - ever.

Hilton not represented well. The staff has a standard "NO UPGRADES AVAILABLE" speech when arriving even though we are DIAMOND and stayed midweek on purpose. Also they have the same "NO LATE CHECK OUTS" speech ready for anyone asking even Diamond. These are standard Diamond offerings and should be honored. We were even in a standard handicapped room and there is no way they needed that at 11am. Never had this happen before and we stay at all of the Hilton 5 star properties. No Honors check in either.

We loved the location, and our cottage was very nice. Our 2 meals at their restaurant, Cress on Oak Creek, were disappointing. Dinner was o.k. but breakfast was not. Beds were lovely and towels also.

Todo

A relaxing vacation, in a beautiful town. The location had an amazing views and the entire staff was very attentive and considerate of our every needs. We will be visiting again in the future.

We had an outstanding experience at L'Auberge. The service was consistently excellent, the gounds are beautiful, and the room (Garden Cottage" was really amazing to stay in.

We had a lovely Valentine's experience at L'Auberge. The setting could not be beat and on property amenities were great. In Sedona, it seems you might have to choose between a peaceful setting out of town and then fight the traffic every day or a convenient but less beautiful place in town. L'Auberge makes it where you don't have to make that choice. The location is perfect and the setting is peaceful and beautiful. We are looking forward to returning and bringing others with us.