Ambasciatori Hotel Venice Mestre, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (795 reviews)
Corso del Popolo, 221 , Mestre , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (many positive mentions)
Excellent location near bus/train for Venice
Generally very clean rooms
Comfortable, well-equipped rooms noted by several guests
Good restaurant and substantial breakfasts reported by multiple guests
Cons:
Inconsistent service in isolated cases (billing dispute, off-hand reception)
Small rooms for some guests; occasional noisy air conditioning
Parking is small, limited and paid (about €15/night); availability can be luck-based
Breakfast quality inconsistent — some found takeaway/packed options poor
Some guests reported missing small amenities (water not replenished, cutlery/wine opener only on request)

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness (e.g., 'jako čisto', 'muy limpia', 'Pulizia'), indicating a consistently high standard.
Service
8.6
Service is frequently described as friendly and helpful, though there are isolated serious negatives (billing dispute, one report of off-hand reception), so overall positive but with notable exceptions.
Location
9.2
Location repeatedly highlighted as excellent for access to Venice (bus/train nearby), convenience and safety — a clear strong point.
Room Quality
8
Rooms described as comfortable and well equipped by several guests but also noted as small in some reports and with occasional noisy AC, giving a mixed but generally good impression.
Amenities
7.4
Amenities are adequate (parking available) but limited: small parking, paid fee, occasional lack of basic items unless requested, and water not always replenished — reduces the score.
Value for Money
7.6
Value is mixed: some guests happy, others found breakfast packages or charges (parking, overcharging incident) not matching expectations.
Food and Beverage
8
Food reviews are mixed — several guests praised good/abundant breakfasts and a good restaurant, while others found takeaway breakfast packages poor or breakfast disappointing on occasions.
Overall Experience
8.6
Overall experience trends positive with many recommendations and satisfied guests, tempered by occasional service/parking/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodation
Tapestry by Hilton Ambasciatori Hotel offers soundproofed rooms with modern amenities such as air conditioning, mini fridge, and kettle. Relax in comfort and style during your stay.

Culinary Delights
Indulge in a delicious sweet and savoury American breakfast buffet each morning, and savor regional and classic Italian dishes for dinner at the on-site restaurant. Experience a true taste of Italy without leaving the hotel.

Convenience and Accessibility
With a gym for fitness enthusiasts and a conference room for business travelers, Tapestry by Hilton Ambasciatori Hotel caters to all your needs. Located just 800 meters from Mestre Train Station and with a bus stop to Venice at the doorstep, explore the city with ease.

Book now to experience the perfect blend of luxury and convenience at Tapestry by Hilton Ambasciatori Hotel.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.3
Based on 795 reviews
Cleanliness: 9
Service: 8.6
Location: 9.2
Room Quality: 8
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8.6
A
Aleksandra • family_with_children • hr
7
2026-11-07 • via Nuitee
I
Irina • solo_traveller • sk
8
Pros:

Moderné príjemné zariadenie.

Cons:

Bolo nám trochu chladno.

2026-11-06 • via Nuitee
A
Alexandre • couple • fr
7
Peut mieux faire
Pros:

Emplacement de l’hôtel, salle de bain spacieuse, 120€/nuit correct

Cons:

Personnel d’accueil le soir fort désagréable, peu souriant et ne propose pas de solutions. Les chambres sont petites et bruyantes / mal isolées

2026-11-05 • via Nuitee
P
P • couple • nl
4
2026-11-05 • via Nuitee
C
Carolina • couple • ec
7
Todo bienm excepto en la observación de taxi privado de Uds
Pros:

facilidad para trasladarse

Cons:

Me obligaron a coger el taxi de su preferencia. Por supuesto con costos mas altos. Solicite otra compania de taxi pero insistieron que eso no era posible

2026-11-03 • via Nuitee
D
Dario • solo_traveller • it
3
Da dimenticare
Pros:

La stanza

Cons:

Il ristorante si è rivelato indecente e, a mio avviso, persino pericoloso. Alcuni piatti, come la carbonara, surgelati; il personale è apparso disorganizzato e impreparato. Nelle verdure della pinsa ho trovato un sasso e, mordendolo, mi è saltata un’otturazione. Un’esperienza davvero pessima.

2026-11-02 • via Nuitee
L
LABRINI • couple • gr
8
Ευγενικό προσωπικό τέλειο κρεββάτι καθαρά
Pros:

Είχε μέσα μεταφοράς απέξω απο το ξενοδοχείο κοντά στο αεροδρόμιο με λεωφορείο

Cons:

Δεν μου άρεσε η περιοχή

2026-11-02 • via Nuitee
F
Fabio • solo_traveller • it
8
2026-10-30 • via Nuitee
J
Jelena • couple • hr
9
Ugodan boravak, pohvale osoblju na ljubaznosti, jako čisto. Parking ispred hotela. Za preporuku.
Pros:

Jako ljubazno osoblje, prilagodba potrebama gosta.

Cons:

Sve je bilo u redu.

2026-10-30 • via Nuitee
S
Shweta • family_with_children • ro
7
Having to go downstairs to request basic items such as cutlery or a wine bottle opener was inconvenient, and these simpl
Pros:

Location, breakfast

Cons:

The room was small. On the day of our arrival, two small bottles of water were provided. However, during the following two days, although housekeeping came to clean the room, no fresh water bottles were provided. This was disappointing, as I would have expected water to be replenished daily.

2026-10-29 • via Nuitee
F
FERNANDEZ • family_with_children • us
9
Comodidad
Pros:

La comodidad de las habitaciones

Cons:

El tiempo de espera para entregar la habitación , al estar con una niña pequeña , hubiese podido pagar un extra pero que la entrega de la habitación hubiese sido más temprano

2026-10-28 • via Nuitee
Z
Zdravko • solo_traveller • nl
10
2026-10-27 • via Nuitee
V
Veselá • couple • cz
4
2026-10-24 • via Nuitee
V
Veselá • solo_traveller • cz
4
Pros:

Přístup personálu

Cons:

Snídaňový balíček byl nepoživatelný, za tu cenu rozhodně neodpovídal - balený croissant tvrdý, k tomu přihodili nejlevnější sušenky, suchary, marmeládu, 2ks ovoce. Takze pokud nestíháte snídani, doporučuji ji zrušit.

2026-10-24 • via Nuitee
T
Toni • couple • hr
9
2026-10-23 • via Nuitee
A
Alan • couple • us
9
2026-10-22 • via Nuitee
G
Gjukaj • extended_group • ch
5
Unfreundliches Personal, keine Einsicht.
Pros:

Essen war gut

Cons:

Ich habe über Booking.com 3 Zimmer reserviert und dafür eine Buchungsbestätigung erhalten. Trotzdem wurde mir der doppelte Betrag verrechnet, weil die Mitarbeiter am Empfang behaupteten, ich hätte 6 Zimmer gebucht.

Obwohl ich die Buchungsbestätigung von Booking.com vorgezeigt habe, wollten die Mitarbeiter diese nicht akzeptieren. Der Umgang war sehr unfreundlich und überhaupt nicht kundenorientiert.

Ich bin mit dieser Erfahrung sehr unzufrieden. Ich erwarte, dass meine Buchung überprüft, der zu viel bezahlte Betrag zurückerstattet und der Vorfall geklärt wird.

So ein Umgang mit Gästen ist nicht akzeptabel.

2026-10-14 • via Nuitee
N
Nicole • couple • au
9
Pros:

Close Venice

Cons:

Breakfast was a little disappointing

2026-10-12 • via Nuitee
K
Kerri • solo_traveller • au
9
2026-10-12 • via Nuitee
A
Annalisa • extended_group • it
8
Pros:

Hotel in linea con le aspettative. Ristorante molto buono, personale molto gentile e disponibile

2026-10-12 • via Nuitee