Four Points by Sheraton Asheville Downtown

Hotels
Four Points by Sheraton
7.9 (704 reviews)
22 Woodfin Street , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Outdated facilities
Cleanliness issues

Categories

Cleanliness
6.86
Cleaning service did not work much and floors were dirty.
Service
8.83
Staff was very friendly and went above and beyond to assist.
Location
9.37
Convenient location with walking distance to downtown.
Room Quality
6.82
Rooms need updating and some facilities were outdated.
Amenities
7.35
Some amenities like charging facilities need improvement.
Value for Money
8.31
Good value considering the location despite some shortcomings.
Food and Beverage
7.86
Breakfast was limited but some guests found it enjoyable.
Overall Experience
7.83
Mixed feelings about updates needed but positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Accommodations
Experience comfort and convenience at Four Points by Sheraton Asheville Downtown with spacious rooms featuring modern amenities like free WiFi and flat-screen TVs.

Culinary Delights
Indulge in a culinary journey at the on-site Chop House Restaurant, offering delicious American cuisine paired with a selection of wines and local beers.

Convenient Facilities
Stay active at the 24-hour fitness center, stay productive at the business center, and explore nearby attractions with ease, knowing that bus parking is available.

Book now to elevate your Asheville experience at Four Points by Sheraton!

Important information:

Note: The outdoor pool is open Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 704 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
J
James couple us
8
2026-03-27 via Nuitee
B
Baron couple us
8
2026-03-24 via Nuitee
J
judith solo_traveller us
6
2026-03-23 via Nuitee
V
Virginia solo_traveller us
8
Great value and location. Very clean.
Pros:

The location and comfort of the hotel was great. Friendly atmosphere.

Cons:

The AC unit was noisy.

2026-03-23 via Nuitee
C
Christopher solo_traveller us
7
Comfortable but a bit overpriced
Pros:

Location was excellent. Makes everything downtown easily walkable

Cons:

It’s dated and feels old/“maintained”
Breakfast is not included unless you select a certain package

2026-03-22 via Nuitee
H
Heather couple us
10
Good location near downtown
Pros:

Location
Friendly Staff
Clean room
Spacious
Value

Cons:

N/A

2026-03-16 via Nuitee
R
Richard couple us
8
Pros:

Low price for location and reason for travel

Cons:

Noisy. Cleaning staff loud in hallways while cleaning rooms and late in evening/early morning hours dealing with another customer

2026-03-09 via Nuitee
M
Mark couple us
9
Super clean and comfy and only reason didn’t give it a 10 was because the room was super cold. I could feel a draft in t
2026-02-27 via Nuitee
J
Jorge couple us
10
2026-02-22 via Nuitee
G
Galloway couple us
8
2026-02-22 via Nuitee
C
Carolina Peregrina solo_traveller co
9
Pros:

Atención y desayunos

Cons:

Muy viejito, en buen estado, pero ya se ve todo muy deteriorado.

2026-02-09 via Nuitee
T
Thornhill couple us
9
2026-02-09 via Nuitee
A
Angela couple us
6
2026-02-09 via Nuitee
D
Dylan family_with_children au
8
2026-02-08 via Nuitee
G
Gretchen couple us
5
Big companies screwing people
Cons:

Accommodating an urgent family emergency

2026-01-31 via Nuitee
E
ernesti couple us
10
Would stay again.
Pros:

Great location and very clean.

2026-01-28 via Nuitee
N
Nancy solo_traveller us
8
I'd stay again because the staff at front desk were really amazing and the location is great.
Pros:

Room and bed very comfortable. great water pressure in shower! Room was clean enough.

Cons:

The soap dispenser in the shower didn't work and corners in bathroom looked a little dingy. Gave the impression of a bit of neglect. Not serious but little details.

2026-01-21 via Nuitee
B
Bill couple us
8
Gonna do it again !!
Pros:

Breakfast was awesome same with the servers and bartender Bo !!
Will definitely do it again !!

Cons:

Nothing !!

2026-01-20 via Nuitee
E
Esther family_with_children us
6
Old hotel facilities, dirty floors, friendly staff, great location.
Pros:

Great Location, very convenient and walkable to the city.
Friendly staff

Cons:

Old facility.
Cleaning service did not work much. Floor of the corridors, elevator and main entrance were very dirty since arrival until we left.

2026-01-20 via Nuitee
N
Nicholas solo_traveller us
9
2026-01-19 via Nuitee