Four Points by Sheraton Asheville Downtown

Hotels
•
Four Points by Sheraton
7.9 (781 reviews)
22 Woodfin Street , Asheville , us
+1 828-253-1851

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Outdated facilities
Cleanliness issues

Categories

Cleanliness
6.86
Cleaning service did not work much and floors were dirty.
Service
8.83
Staff was very friendly and went above and beyond to assist.
Location
9.37
Convenient location with walking distance to downtown.
Room Quality
6.82
Rooms need updating and some facilities were outdated.
Amenities
7.35
Some amenities like charging facilities need improvement.
Value for Money
8.31
Good value considering the location despite some shortcomings.
Food and Beverage
7.86
Breakfast was limited but some guests found it enjoyable.
Overall Experience
7.83
Mixed feelings about updates needed but positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Accommodations
Experience comfort and convenience at Four Points by Sheraton Asheville Downtown with spacious rooms featuring modern amenities like free WiFi and flat-screen TVs.

Culinary Delights
Indulge in a culinary journey at the on-site Chop House Restaurant, offering delicious American cuisine paired with a selection of wines and local beers.

Convenient Facilities
Stay active at the 24-hour fitness center, stay productive at the business center, and explore nearby attractions with ease, knowing that bus parking is available.

Book now to elevate your Asheville experience at Four Points by Sheraton!

Important information:

Note: The outdoor pool is open Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Location

Guest Reviews

7.9
Based on 781 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
C
craig • couple • us
1
Don’t ever stay here unless you have no other option.
Pros:

Location

Cons:

Dirty old rundown dump. It was rated by you as 3 stars. 1 star on their best day

2026-08-08 • via Nuitee
A
Anja • solo_traveller • us
9
Pros:

Wir wurden sehr freundlich empfangen. Das Zimmer war sehr sauber.
Das Frühstück war absolut lecker.

2026-08-05 • via Nuitee
H
Heidi • couple • us
9
A great place to stay in Asheville.
Pros:

Great location and value, coffee bar in the morning, nice pool if you like that, well stocked bathrooms, free parking! You can walk to City bakery AND downtown easily.

Cons:

Can’t think of anything.

2026-08-03 • via Nuitee
O
owl9 • Solo travel
10
Value! Location!
Pros:

I have stayed here many times over the years after several days I had checked out of another property and had planned to go home

Thought I’d check their price and found a great offer! Especially after the yoga festival event weekend prices

Friendly, helpful staff tasty breakfast. Great Wi-Fi room was clean in good repair.

Downtown, quiet I’ll come back again

2026-07-27 • via Tripadvisor
O
Oz • solo_traveller • il
8
2026-07-25 • via Nuitee
S
Shawn • solo_traveller • us
8
2026-07-24 • via Nuitee
M
Mitchell • solo_traveller • ca
7
2026-07-24 • via Nuitee
G
Gabbert • couple • us
8
Good stay decent breakfast deal
Pros:

Good location

Cons:

Needs some updates

2026-07-23 • via Nuitee
K
Kathy • couple • us
9
Will come back
Pros:

Great location - nice staff

2026-07-20 • via Nuitee
S
Sally • family_with_children • us
10
Will be back, thank you!
Pros:

Location, clean quiet comfortable room, great staff, free parking

2026-07-16 • via Nuitee
K
Karen • couple • us
9
The staff is so friendly and helpful and the downtown location is awesome!
Pros:

I’ve stayed here four times since my daughter is at UNCA, and I’m very happy with the property. The staff is so friendly and helpful and the downtown location is awesome!

Cons:

Nothing

2026-07-07 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

I stay here every time I travel to Ashville. Perfect location. Very comfortable and inviting customer service.

2026-07-05 • via Nuitee
S
Svetlina • couple • us
10
Convenient location to downtown
Pros:

Location, clean, amenities l, great breakfast

2026-07-04 • via Nuitee
D
Diane • solo_traveller • us
10
Ideal for a single traveler. Very welcoming and safe environment.
Pros:

The location was perfect, the place was very well maintained, staff was friendly, bed was the most comfortable ever.

2026-07-01 • via Nuitee
J
Jo Hsiung • couple • us
10
2026-07-01 • via Nuitee
R
Rinat • solo_traveller • us
7
2026-06-30 • via Nuitee
C
Charles • couple • us
8
2026-06-30 • via Nuitee
J
Jasmine • couple • us
3
2026-06-29 • via Nuitee
M
Mark • solo_traveller • gb
9
Pros:

The location is really good. You can walk a few hundred yards and find shops, bars, live music and all sorts - I loved the town. The room wasn't the best one I stayed at on my tour but wasn't bad by any means - clean and adequately equipped with nice big bed. Just maybe a little tired compared to some of the hotels I stayed at but still really nice.

Cons:

Was a little pricey at that time for the room you get but everywhere in town was at that time. Location is great though

2026-06-28 • via Nuitee
J
Julie • family_with_children • us
7
Pros:

Location

Cons:

Very dated and dark

2026-06-25 • via Nuitee