Four Points by Sheraton Asheville Downtown

Hotels
•
Four Points by Sheraton
7.9 (704 reviews)
22 Woodfin Street , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Outdated facilities
Cleanliness issues

Categories

Cleanliness
6.86
Cleaning service did not work much and floors were dirty.
Service
8.83
Staff was very friendly and went above and beyond to assist.
Location
9.37
Convenient location with walking distance to downtown.
Room Quality
6.82
Rooms need updating and some facilities were outdated.
Amenities
7.35
Some amenities like charging facilities need improvement.
Value for Money
8.31
Good value considering the location despite some shortcomings.
Food and Beverage
7.86
Breakfast was limited but some guests found it enjoyable.
Overall Experience
7.83
Mixed feelings about updates needed but positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Accommodations
Experience comfort and convenience at Four Points by Sheraton Asheville Downtown with spacious rooms featuring modern amenities like free WiFi and flat-screen TVs.

Culinary Delights
Indulge in a culinary journey at the on-site Chop House Restaurant, offering delicious American cuisine paired with a selection of wines and local beers.

Convenient Facilities
Stay active at the 24-hour fitness center, stay productive at the business center, and explore nearby attractions with ease, knowing that bus parking is available.

Book now to elevate your Asheville experience at Four Points by Sheraton!

Important information:

Note: The outdoor pool is open Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 704 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
M
Michael • couple • us
8
Pros:

We've used this hotel several times. Like the location and parking.. Breakfast was excellent.

Cons:

Would love another chair in the room but this complaint applies to every hotel room we've ever stayed in.

2026-04-18 • via Nuitee
C
Colleen V • solo_traveller • us
4
Pros:

Friendly staff

Cons:

Restaurant and bar wss closed for the entire day we arrived
Bathroom needs some updates
Didn't enjoy the Luke warm/sometimes cold water shower! Overall if looking for a real cheap night. Stay hotel, this is your place. No luxury involved.

2026-04-17 • via Nuitee
L
Lynn • couple • us
5
2026-04-16 • via Nuitee
G
Gary • couple • us
8
The location was great and the price was right.
Pros:

The location was very nice... Very walkable... The breakfast buffet was top notch

Cons:

The bar located in the hotel was not open when I was there.

2026-04-11 • via Nuitee
J
John • family_with_children • us
10
2026-04-09 • via Nuitee
S
Susan • couple • gb
10
Excellent, would recommend.
Pros:

Located close to town centre. Staff very friendly, hotel very clean. Breakfast cooked to order, served in a lovely dining room. Would recommend this hotel.

2026-04-07 • via Nuitee
R
Richard • couple • us
9
2026-04-04 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-04-04 • via Nuitee
S
Savannah • extended_group • us
7
2026-04-03 • via Nuitee
D
Dominic • couple • us
10
Great location, clean, comfy and great value in Asheville.
Pros:

Location was great !!!! Steps to broadway, downtown.

Cons:

Will stay again, just a little noisy on the side we where at, due to the thruway, so try stay on the side away from the road !!

2026-04-01 • via Nuitee
W
Waqar • couple • us
7
Cons:

Strange carpet smell in the hallway

2026-03-31 • via Nuitee
W
William • extended_group • us
8
2026-03-31 • via Nuitee
B
Brad • family_with_children • us
8
Pros:

The staff was very nice and always checking on us when we walked bye. They were extremely helpful.

Cons:

The room had poor lighting and definitely could use a updated throughout the whole room.

2026-03-31 • via Nuitee
M
Marc • couple • us
9
pleasantly surprised at how nice our stay was overall.
Pros:

perfect for walking downtown. Staff was friendly, helpful, pleasant. Only breakfast was a available at this time but it was very good with attentive waitstaff.

2026-03-29 • via Nuitee
J
James • couple • us
8
2026-03-27 • via Nuitee
B
Baron • couple • us
8
2026-03-24 • via Nuitee
V
Virginia • solo_traveller • us
8
Great value and location. Very clean.
Pros:

The location and comfort of the hotel was great. Friendly atmosphere.

Cons:

The AC unit was noisy.

2026-03-23 • via Nuitee
J
judith • solo_traveller • us
6
2026-03-23 • via Nuitee
C
Christopher • solo_traveller • us
7
Comfortable but a bit overpriced
Pros:

Location was excellent. Makes everything downtown easily walkable

Cons:

It’s dated and feels old/“maintained”
Breakfast is not included unless you select a certain package

2026-03-22 • via Nuitee
H
Heather • couple • us
10
Good location near downtown
Pros:

Location
Friendly Staff
Clean room
Spacious
Value

Cons:

N/A

2026-03-16 • via Nuitee