Sofitel Gold Coast Broadbeach

Hotels
•
Sofitel
8.4 (1769 reviews)
81 Surf Parade , Gold Coast , au

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.68
Bathroom had mildew / mould, dirty balcony, and not cleaned properly.
Service
9.65
Helpful and friendly staff.
Location
9.69
Perfect location close to various attractions.
Room Quality
7.64
Beds uncomfortable, and carpets needed cleaning.
Amenities
8.67
Good pool area, but some enhancements needed.
Value for Money
7.13
Overpriced for the quality of accommodation.
Food and Beverage
8.68
Breakfast was good, but could be improved.
Overall Experience
9.05
Mixed feelings overall, some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Accommodation with Stunning Views

Contemporary Comforts: Indulge in luxury with individually controlled air conditioning, marble bathrooms, and private balconies in every room. Enjoy entertainment with LED Smart TVs, movie channels, and high-speed WiFi.

Premium Facilities: Relax by the heated outdoor pools, play a game of tennis, or keep up with your fitness routine at the onsite fitness centre. Dine at one of the two restaurants offering exquisite cuisine.

Prime Location: Explore chic cafés, bars, and shopping options nearby. With attractions like the Gold Coast Convention and Exhibition Centre, the Star Casino, and the Pacific Fair Shopping Centre within walking distance, there's always something exciting to do.

Book your stay at Sofitel Gold Coast Broadbeach for an unforgettable luxury experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A security bond of $100 per night is required (refundable upon departure).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs AUD 24.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1769 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 9.05
J
Josh • couple • au
6
Good for a one or two night but there are lots of other options at this price point.
Pros:

Good location with short walk to the beach, shops, restaurants and the casino.

Cons:

Rooms are starting feel really dated. Felt like I was in a room from 1995.

2026-03-28 • via Nuitee
R
Ruth • couple • gb
10
2026-03-27 • via Nuitee
D
Denise • solo_traveller • nz
10
Would def stay again, i loved it, the pool was so relaxing and morning walks to boardwalk so close, great service &
Pros:

The pools were lovely & staff were so helpful and friendly

2026-03-26 • via Nuitee
A
Alfred • couple • au
9
Pros:

Service and staff were awesome

Cons:

The pillows on the beds are the worst.

2026-03-25 • via Nuitee
R
Ryan • extended_group • au
7
Pros:

The location is great for the Broadbeach area. The hotel is a bit dated overall and could do with an update. that being said, the rooms are a good size and very clean.

2026-03-24 • via Nuitee
N
Neville • couple • au
9
excellent - will return
Pros:

Bed

Cons:

Bathroom was good but dated ie no safety rail in shower but overall good

2026-03-23 • via Nuitee
M
Marie • extended_group • au
10
Wonderful stay can’t wait to return
Pros:

We received a warm welcome with champagne. Check in and checkout we’re easy

Cons:

The beds could have been slightly bigger

2026-03-22 • via Nuitee
K
Karseboom • solo_traveller • us
7
2026-03-22 • via Nuitee
N
Nadica • couple • mk
10
Pros:

Location is amazing everything is so close the hotel is amazing loved.

2026-03-21 • via Nuitee
S
Stephanie Ferguson • couple • au
10
Pros:

Location was great, staff were very helpful and friendly

2026-03-21 • via Nuitee
B
Bache • couple • au
9
2026-03-20 • via Nuitee
T
TravelBlogAR • Business • Queensland
10
Beautiful hotel in terrific location - perfect for Convention Centre events
Pros:

Fabulous conference stay - beautiful room and food options, brilliant location, 2 minute walk to venue, attentive staff

2026-03-19 • via Tripadvisor
R
Ravindra • couple • nz
5
Pros:

Location

Cons:

Smelly room .Carpet needs to be shampooed

2026-03-17 • via Nuitee
J
Jacque • couple • au
9
Alex. The manager was a delight. His customer service to us was exceptional. All the staff were frie
Pros:

We were on 21st floor with ocean views. The bed was very comfortable. Spacious room.
Very quiet. Could not hear other guests. On arrival we were treated to glasses of champagne.A nice touch.

Cons:

Nothing

2026-03-16 • via Nuitee
A
Angela • couple • au
7
2026-03-15 • via Nuitee
T
Terry • couple • au
9
Pros:

The service

Cons:

Nothing is

2026-03-15 • via Nuitee
L
Lenore • couple • au
8
Lovely staff great location
Pros:

Location

Cons:

Getting old

2026-03-13 • via Nuitee
D
Duncan • couple • nz
6
Enjoyable except for the lack of sleep.
Pros:

Facilities and staff were great.

Cons:

We were placed in a room behind the elevators and had noise every time the elevators were used. It sounded like concrete drilling consequently had very little sleep while there. Next time we will ask for rooms away from the lifts !!

2026-03-11 • via Nuitee
M
Mary • family_with_children • au
10
2026-03-09 • via Nuitee
C
Cam • couple • au
9
Great Location and very comfortable stay
Pros:

Large room - comfy bed. Great Location

2026-03-09 • via Nuitee