Sofitel Gold Coast Broadbeach

Hotels
•
Sofitel
8.4 (2022 reviews)
81 Surf Parade , Gold Coast , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.68
Bathroom had mildew / mould, dirty balcony, and not cleaned properly.
Service
9.65
Helpful and friendly staff.
Location
9.69
Perfect location close to various attractions.
Room Quality
7.64
Beds uncomfortable, and carpets needed cleaning.
Amenities
8.67
Good pool area, but some enhancements needed.
Value for Money
7.13
Overpriced for the quality of accommodation.
Food and Beverage
8.68
Breakfast was good, but could be improved.
Overall Experience
9.05
Mixed feelings overall, some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Accommodation with Stunning Views

Contemporary Comforts: Indulge in luxury with individually controlled air conditioning, marble bathrooms, and private balconies in every room. Enjoy entertainment with LED Smart TVs, movie channels, and high-speed WiFi.

Premium Facilities: Relax by the heated outdoor pools, play a game of tennis, or keep up with your fitness routine at the onsite fitness centre. Dine at one of the two restaurants offering exquisite cuisine.

Prime Location: Explore chic cafés, bars, and shopping options nearby. With attractions like the Gold Coast Convention and Exhibition Centre, the Star Casino, and the Pacific Fair Shopping Centre within walking distance, there's always something exciting to do.

Book your stay at Sofitel Gold Coast Broadbeach for an unforgettable luxury experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A security bond of $100 per night is required (refundable upon departure).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs AUD 24.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2022 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 9.05
J
Jake • couple • au
7
2026-07-18 • via Nuitee
D
Donald • couple • nz
10
fantastic
Pros:

Really nothing else to say as i answered them all on the above

Cons:

nothing

2026-07-18 • via Nuitee
L
Laurence • solo_traveller • nz
8
2026-07-17 • via Nuitee
A
Annette • couple • au
9
Awesome friendly relaxing weekend
Pros:

Close to a lot of event venues, restaurants and music venues

Cons:

Nothing

2026-07-17 • via Nuitee
N
Nicole • couple • au
6
Pros:

Location good

Cons:

No hot water or air con for a few hours before bed. The tv has issues with the screen and the screen mirroring was very glitchy

2026-07-16 • via Nuitee
I
Ian • couple • nz
10
Excellent hotel and location
Pros:

Friendly staff

2026-07-16 • via Nuitee
A
alison • solo_traveller • au
9
2026-07-14 • via Nuitee
S
Shaun • couple • au
10
Truly memorable Honeymoon
Pros:

Great room, excellent service , made our honeymoon truly memorable

Cons:

N/A

2026-07-14 • via Nuitee
V
Vanessa • solo_traveller • au
8
Good hotel. The bathroom is a little tired, but lovely views, clean, nice staff, good check in.
Pros:

Great view, good sized room.

Cons:

Shower is quite small!

2026-07-14 • via Nuitee
R
rhonda • solo_traveller • au
9
Short stay
Pros:

Location was great

Cons:

Couldnt stay longer

2026-07-13 • via Nuitee
S
Susan • extended_group • au
8
2026-07-13 • via Nuitee
T
Tahlia • extended_group • au
7
Pros:

Great location, great staff, lifts were quick and easy access.

Cons:

Beds weren't the best a little hard.

2026-07-12 • via Nuitee
K
Kirsten • couple • nz
8
Perfect location for a short getaway.
Pros:

Staff were very obliging and breakfast was very good. Excellent location in Broadbeach close to all the eateries.

2026-07-12 • via Nuitee
S
Sam • couple • au
9
Great hotel and service, and excellent location.
Pros:

Great location, clean and good size rooms, nice view of beach and comfy bed.

Cons:

Shower pressure could have been better, still good though.

2026-07-12 • via Nuitee
S
Steven • family_with_children • gb
9
2026-07-11 • via Nuitee
J
Ji-En • couple • au
10
2026-07-11 • via Nuitee
P
Pamela • couple • au
10
Such a great location where the breakfast and dining experiences were exactly what we needed.
Pros:

Loved the location

Cons:

Everything was excellent

2026-07-11 • via Nuitee
G
Guilherme • family_with_children • cn
6
Pros:

location

Cons:

bad daily cleaning, exchange of towels and glasses, preparation of the beds, far away for the price of such hotel and expectations of a Sofitel standard.
elevators always packed, even though 4 elevators, looks like only one was running?!

2026-07-10 • via Nuitee
Q
Qing • family_with_children • au
9
2026-07-10 • via Nuitee
S
Sam • family_with_children • au
7
Pros:

Great location with ocean view.

Cons:

Bathroom was dated. No actual valet parking as my car was too high (2.1m)

2026-07-10 • via Nuitee