Sofitel Gold Coast Broadbeach

Hotels
•
Sofitel
8.4 (2076 reviews)
81 Surf Parade , Gold Coast , AU
+61 7 5592 2250

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.68
Bathroom had mildew / mould, dirty balcony, and not cleaned properly.
Service
9.65
Helpful and friendly staff.
Location
9.69
Perfect location close to various attractions.
Room Quality
7.64
Beds uncomfortable, and carpets needed cleaning.
Amenities
8.67
Good pool area, but some enhancements needed.
Value for Money
7.13
Overpriced for the quality of accommodation.
Food and Beverage
8.68
Breakfast was good, but could be improved.
Overall Experience
9.05
Mixed feelings overall, some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Accommodation with Stunning Views

Contemporary Comforts: Indulge in luxury with individually controlled air conditioning, marble bathrooms, and private balconies in every room. Enjoy entertainment with LED Smart TVs, movie channels, and high-speed WiFi.

Premium Facilities: Relax by the heated outdoor pools, play a game of tennis, or keep up with your fitness routine at the onsite fitness centre. Dine at one of the two restaurants offering exquisite cuisine.

Prime Location: Explore chic cafés, bars, and shopping options nearby. With attractions like the Gold Coast Convention and Exhibition Centre, the Star Casino, and the Pacific Fair Shopping Centre within walking distance, there's always something exciting to do.

Book your stay at Sofitel Gold Coast Broadbeach for an unforgettable luxury experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A security bond of $100 per night is required (refundable upon departure).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.4
Based on 2076 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 9.05
M
Michelle • couple • au
10
Treated like we were important, staff were great
Pros:

Staff were amazing, made us feel very special

Cons:

Nil

2026-09-19 • via Nuitee
G
Gary • couple • au
10
We had such a wonderful stay here
Pros:

We have stayed there a couple of times and we love the location. Also this time we got “guest of the day” and received a free upgrade m, a bottle of wine and some chocolates - so special

Cons:

Nothing

2026-09-18 • via Nuitee
R
Rachel • family_with_children • au
10
2026-09-18 • via Nuitee
J
Jason • couple • au
3
Cons:

Heater not working sliding door hard to open no sick

2026-09-15 • via Nuitee
B
Ben • couple • au
10
2026-09-15 • via Nuitee
L
Lourdes • extended_group • nz
10
2026-09-14 • via Nuitee
M
Mary • solo_traveller • au
10
2026-09-14 • via Nuitee
F
Franco • couple • au
10
Pros:

Location perfect

Cons:

Needs a revamp and should have a mini bar in room

2026-09-12 • via Nuitee
R
Rian • couple • au
8
Pros:

The breakfast was amazing
Need more staff on though
Have 1 staff member doing too much checking people in and taking coffee orders should be 2

2026-09-12 • via Nuitee
M
My-Hanh • couple • au
8
2026-09-12 • via Nuitee
F
Frank • couple • au
10
Pros:

Location is perfect

Cons:

Needs a revamp and should have a mini bar in room

2026-09-12 • via Nuitee
K
Kate • solo_traveller • au
8
2026-09-09 • via Nuitee
T
Tania • couple • au
7
2026-09-08 • via Nuitee
P
Preeti Jaimin • family_with_children • in
6
Decent
Pros:

It had nice view

Cons:

The staff was rude

2026-09-07 • via Nuitee
C
Cleide de Carvalho • couple • br
10
Muito bom
Pros:

Lugar espetacular

2026-09-07 • via Nuitee
I
Isaac • solo_traveller • au
7
Pros:

We liked the atmosphere

Cons:

The aircon in the room was very average and the photos are defently deceiving

2026-09-06 • via Nuitee
L
Lily • solo_traveller • au
10
2026-09-06 • via Nuitee
M
Morgan • solo_traveller • au
10
Beinvenue
Pros:

Everything.

Cons:

Water pressure in the vanity basin was very weak.

2026-09-04 • via Nuitee
A
Alexandre Augusto Ferreira • couple • br
8
Pros:

Localização

Cons:

Serviço e instalação

2026-09-04 • via Nuitee
S
Sean • family_with_children • au
10
2026-09-04 • via Nuitee