ibis Agen Centre

Hotels
•
Accor
7 (115 reviews)
16, rue Camille Desmoulins, Agen, Lot-et-Garonne, 47000 , Agen , FR

Pets allowed

Facilities

Elevator
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient, quiet location near railway
Breakfast described as adequate and plentiful
Underground garage available
Cons:
Hotel outdated and poorly maintained
Rooms small and bathrooms old
Air conditioning frequently broken or very noisy
Perceived poor value for price
Occasional lack of towels and language limitations at reception

Categories

Cleanliness
4.5
Multiple guests described the hotel as old, dirty or in need of major refurbishment (rideaux de douche, traces d'usure) despite a few mentions of clean bedding.
Service
10
Staff repeatedly described as friendly, helpful and sympathetic; a strong positive thread despite one report of limited English at reception.
Location
9.5
Consistently praised as near the railway/stadtnah and on a quiet side street; easy to reach attractions on foot.
Room Quality
4.5
Rooms reported as small, dated and poorly maintained (old bathrooms, awkward switch placement, shower/TV issues); several guests had noisy or non-functioning AC units.
Amenities
5
Amenities mixed: underground garage and basic breakfast praised, but air conditioning frequently broken or very noisy, and towels/room supplies occasionally missing.
Value for Money
4
Many guests felt the price was too high for the condition and level of service offered; described as overpriced for an expected IBIS standard.
Food and Beverage
9
Breakfast repeatedly described as adequate, basic but plentiful and correct for a budget offering; generally one of the stronger points.
Overall Experience
9.5
Mixed overall: while many report serious issues with rooms and upkeep, the friendly staff, decent breakfast and convenient location resulted in some guests having a very satisfactory budget stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Terrace Views and Modern Amenities
Enjoy stunning terrace views and stay connected with complimentary wireless internet. Relax with a TV in the common area and indulge in the hotel's cafe and bar/lounge.

Exceptional Dining and Socializing
Satisfy your cravings at the coffee shop or unwind at the snack bar. Join the complimentary daily reception and mingle with other guests.

Convenient and Comfortable Stay
Experience a cozy stay in one of the 56 guestrooms with flat-screen TVs and free Wi-Fi. Benefit from the 24-hour front desk, multilingual staff, and more.

Immerse yourself in Agen at ibis Agen Centre, steps away from local attractions. Book your stay now and elevate your travel experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 115 reviews
Cleanliness: 4.5
Service: 10
Location: 9.5
Room Quality: 4.5
Amenities: 5
Value for Money: 4
Food and Beverage: 9
Overall Experience: 9.5
T
Thomas
4
Pros:

C

2025-10-01 • via Nuitee
L
Lebon
4
Pros:

Pour un hôtel de charme, nous nous avons dû faire trois chambres avant avant de dire stop, trop fatigué, on prend celle-ci: l’équivalent d’une petite chambre de bonne avec CABINET, toilette, (juste un lavabo, une tablette) directement dans la chambre, pas de porte aux WC, idéal pour l’intimité d’un hôtel de charme si vous recherchez un hôtel de charme, passez votre chemin 150€ avec deux petits déjeuners

2025-09-30 • via Nuitee
P
Petra • pet
10
Pros:

Das Hotel ist sehr ruhig gel Bett und gutes Frühstück.egen aber trotzdem Stadtnah. Alles gut zu Fuß erreichbar. Tiefgarage war sehr gut und direkt mit dem Hotel verbunden. Das Personal sehr freundlich, sauberes Zimmer, sehr bequemes

2025-09-27 • via Nuitee
D
Didrik • partner
4
Pros:

Not as advertised!

The bedding was clean and the bed was comfortable. Breakfast was adequate. Those are the only good things I can say.

I checked in late at night and had to return to reception to ask for towels because there were none at all in the room. Air conditioning did not work and when I went back to reception again and asked for a different room the receptionist told me that no rooms in the entire hotel had functioning air con.

It's a budget hotel and I didn't expect luxury but I do expect the room to be as advertised and the lack of air conditioning is unforgivable.

I was likewise unimpressed that neither of the two receptionists I spoke to could speak English even though the hotel is advertised to have multilingual staff with English specifically mentioned. It's the false advertising I object to, not the actual absence of language skills.

I've complained to Expedia but they tell me if could take months to correct the way the place is advertised.

2025-09-26 • via Nuitee
T
Teham
2
Arnaque à fuir
Pros:

Hôtel sale, vieux et en travaux : une catastrophe !
À fuir c’est une vraie arnaque lis doivent fermer rénover avant de proposer des chambres.
Pour un standard IBIS le groupe accord doit se désolidariser.
Heureusement que le personnel reste sympathique mais ont ils vraiment le choix…

2025-08-27 • via Nuitee
N
Nadine
6
Pas terrible
Pros:

Chambre d'un autre temps, clim portable avec raccord à la fenêtre et extremement bruyante. Ce n'était pas indiqué dans la description ni visible sur les photos... Salle de bain vétuste. Télé qui n'est pas a jour sur les chaînes et l'image pas cadrée... Interrupteur des lumières de la chambre derrière le matelas, on bouge on allume la lumière... Cet hôtel n'est pas digne d'un ibis ! Très cher pour la prestation 3* attendue ! La note est relevée grace ai petit déjeuner très correct et personnel très sympathique

2025-08-06 • via Nuitee
I
Ilona
4
Pros:

A very simple hotel, surprisingly for ibis chain. Will undergo renovation this month and hopefully will get a better look. AC wasn’t working, individual AC was so loud it was hard to sleep, hallways smelled and someone smoked in the rooms. Stuff was very friendly and helpful.

2025-08-02 • via Nuitee
P
Patrice
6
Pros:

Tous dans les draps, douche fonctionnant à 50%, mitigeur qui fuit, télé d’un autre âge image ne prenant pas tout l’écran. Climatiseur portable avec un bruit infernal.
N’est pas digne d’un Ibis, très déçu.

2025-07-22 • via Nuitee
M
marie-claire
10
Pros:

Ras

2025-07-12 • via Nuitee
M
Melissa A.
10
Pros:

Very nice….

2025-07-09 • via Nuitee
M
Mathieu
6
Pros:

Il y aurait besoin d’un très gros rafraîchissement dans tout l’hôtel. La Clim ne fonctionnait pas, une horreur. Petit déjeuner basique. Besoin de s’améliorer.

2025-06-20 • via Nuitee
H
Hilary
10
Grand Spot
Pros:

The hotel was as described and a lot better than some of the rather mean reviews !! Staff were friendly, and easy going, no rush, the breakfast was as described and plentiful. This is not a 4 star hotel its budget and worked perfectly for me. It does what it says on the tin !! Its great value and so near the railway station , yet on a quiet side street. Whafs not to like ?

2025-06-08 • via Nuitee
P
philippe
2
Pros:

Hotel mal entretenue. Encore des rideaux a la douche, tres cher pour la prestation. Passer son chemin !!!

2025-06-04 • via Nuitee
S
Sandra
10
Pros:

Hôtel très bien situé, au calme. Personnel très agréable.

2025-05-31 • via Nuitee
T
Terry
10
Pros:

Everything worked as it should. Room was a bit cramped but it was tidy and clean.

2025-05-31 • via Nuitee
M
Marie Claire • family
6
Pros:

Hôtel vieillissant, à rénover.

2025-03-23 • via Nuitee
P
Patricia • partner
10
Pros:

Personnel très gentil
Bon accueil

2025-02-19 • via Nuitee
E
Eleonora Efthalia
10
Pros:

Very easy, clean and comfortable hotel very close to the centre of Agen and its bus and train station. Have been there twice and plan to go again. Extremely caring personnel - thank you very much !

2025-02-16 • via Nuitee
J
Jennyfer
6
Très décevant !
Pros:

Très décevant. Ni à la hauteur d’un 3 étoiles, ni à la hauteur d’un IBIS. Des chambres trop petites et vieillissantes, des sanitaires trop abîmés et trop usés, une literie inconfortable, petit déjeuner peu copieux, et la mauvaise surprise : aucun ménage le temps de notre séjour ! Prix injustifié …

2025-01-21 • via Nuitee
D
Danièle
10
Pros:

👍

2024-11-29 • via Nuitee