Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Value for Money
Small Rooms

Categories

Cleanliness
6.85
The room wasn't clean to the expected standard and appeared as though the cleaner had used the same cloth to clean the fridge after cleaning the bathroom.
Service
8.85
Staff very helpful and service was generally good.
Location
9.35
Excellent location for Darling Harbour, close to attractions.
Room Quality
7.85
Quality of the rooms was generally good, but some rooms are small and not as expected.
Amenities
7.85
Facilities included a dated bar area and a pool that could be improved.
Value for Money
6.85
The hotel felt overpriced considering the issues with cleanliness and amenities.
Food and Beverage
8.85
Quality of breakfast was excellent.
Overall Experience
8.35
Overall experience was good but marred by cleanliness issues and value perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Premier Location
Located a stroll away from Sydney's dining and entertainment hub, Novotel Sydney Darling Harbour offers spacious rooms with city skyline views.

Luxurious Amenities
Enjoy a fitness centre, outdoor pool, tennis court, and complimentary 30 minutes of daily lobby WiFi. Indulge in modern rooms with flat-screen TVs and 24-hour room service.

The Ternary Restaurant
Experience relaxed sophistication at the Ternary Restaurant with its Grill Kitchen, Asian Kitchen, and Wine Bar offerings in an open-plan setting.

Book your stay at Novotel Sydney Darling Harbour to immerse yourself in luxury and convenience, steps away from Darling Harbour's top attractions and transport links.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9012 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
L
Lauren • family_with_children • au
10
2026-02-14 • via Nuitee
L
Ling-Wang • couple • au
4
2026-02-14 • via Nuitee
K
Katy • couple • au
7
2026-02-14 • via Nuitee
R
Rodney • family_with_children • au
9
Pros:

Parking available on-site (paid). Food available in the morning and evening. Staff were attentive. Rooms well appointed.

2026-02-13 • via Nuitee
W
Wayne • couple • au
9
Pros:

Room was clean, staff very helpful and breakfast was awesome

Cons:

We were charged $65 for parking after paying a premium for room. Should have been complimentary for guests

2026-02-13 • via Nuitee
K
kristyaM4249MU • Business
10
Celebration dinner in restaurant.
Pros:

Had a lovely celebration dinner in the restaurant. Food was delicious and service was impeccable. Charli our waitress was delightful.

2026-02-12 • via Tripadvisor
D
Duparc • family_with_children • nc
10
2026-02-12 • via Nuitee
N
Natalie • family_with_children • au
9
2026-02-12 • via Nuitee
P
princehorn • couple • au
10
2026-02-12 • via Nuitee
M
Melissa • couple • au
8
2026-02-12 • via Nuitee
S
Shiler • family_with_children • se
8
2026-02-12 • via Nuitee
B
Bennett • extended_group • au
10
Pros:

Everything

Cons:

Nothing

2026-02-12 • via Nuitee
K
Kien • couple • au
3
Pros:

great location but with no harbour view, shame

2026-02-12 • via Nuitee
P
Peter • family_with_children • au
9
2026-02-12 • via Nuitee
K
Kathey • solo_traveller • au
4
Would only stay for location and definitely NOT pay for breakfast
Pros:

Location

Cons:

Lack of decent facilities and cost for disappointing breakfast

2026-02-11 • via Nuitee
K
Kathleen • extended_group • au
10
Cons:

Pity about the construction right in front of building blocking all the view.

2026-02-11 • via Nuitee
S
Shinezorig • couple • au
7
2026-02-11 • via Nuitee
F
Fi • family_with_children • au
9
2026-02-11 • via Nuitee
M
Mark • family_with_children • au
9
2026-02-11 • via Nuitee
M
Margaret • family_with_children • gb
8
2026-02-11 • via Nuitee