Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Value for Money
Small Rooms

Categories

Cleanliness
6.85
The room wasn't clean to the expected standard and appeared as though the cleaner had used the same cloth to clean the fridge after cleaning the bathroom.
Service
8.85
Staff very helpful and service was generally good.
Location
9.35
Excellent location for Darling Harbour, close to attractions.
Room Quality
7.85
Quality of the rooms was generally good, but some rooms are small and not as expected.
Amenities
7.85
Facilities included a dated bar area and a pool that could be improved.
Value for Money
6.85
The hotel felt overpriced considering the issues with cleanliness and amenities.
Food and Beverage
8.85
Quality of breakfast was excellent.
Overall Experience
8.35
Overall experience was good but marred by cleanliness issues and value perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Premier Location
Located a stroll away from Sydney's dining and entertainment hub, Novotel Sydney Darling Harbour offers spacious rooms with city skyline views.

Luxurious Amenities
Enjoy a fitness centre, outdoor pool, tennis court, and complimentary 30 minutes of daily lobby WiFi. Indulge in modern rooms with flat-screen TVs and 24-hour room service.

The Ternary Restaurant
Experience relaxed sophistication at the Ternary Restaurant with its Grill Kitchen, Asian Kitchen, and Wine Bar offerings in an open-plan setting.

Book your stay at Novotel Sydney Darling Harbour to immerse yourself in luxury and convenience, steps away from Darling Harbour's top attractions and transport links.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 9934 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
N
Nick • couple • au
10
2026-09-19 • via Nuitee
L
Lauren • family_with_children • au
7
Pros:

Beds were comfortable, good location, walking distance to aquarium and harbour.

Cons:

Child has a severe dust mite allergy and came home with hives.

2026-09-18 • via Nuitee
S
Steve • couple • au
8
2026-09-17 • via Nuitee
S
Sheree • family_with_children • au
8
Nice location but parking/EV can be problematic.
Pros:

We like this property BUT we think there should be parking appointed for guests as there is very few spaces and it is stressful.

Cons:

Limited parking (and no guarantee of getting one). Charging is also limited and you have to move your car once done (and risk not getting a park).

2026-09-17 • via Nuitee
P
Phyo • family_with_children • au
6
Pros:

Clean and near to all important locations

Cons:

The mattresses are old and need replacing. Even for a small person like me , the mattress does not seem to have a good support.

2026-09-17 • via Nuitee
B
brett • couple • au
8
2026-09-16 • via Nuitee
K
Karen • couple • au
9
Excellent clean and great location
Pros:

Great location

2026-09-16 • via Nuitee
S
Sherie • family_with_children • au
10
Very relaxing, well located hotel!
Pros:

Location was fantastic for where we were going each day. The cleaners were lovely, and left us a little unexpected chocolate one day!

2026-09-16 • via Nuitee
M
Michael • couple • au
7
Pros:

Service from Staff

Cons:

The Shower facilities need to be upgraded I slipped in the bath getting into shower I called doctor and management , who attended to me. A none slip matt needs to be available for bath. i had very bad lower leg bruising on my right leg and still have pain now, nearly two weeks later. I thought I may have received an enquiry from your management. however<,,, .Michael Rafferty

2026-09-15 • via Nuitee
L
Lloyd • couple • au
9
fantastic
Pros:

hotel was great staff all friendly and helpfull, the only thing we did you like was breakfast cold

Cons:

breakfast

2026-09-15 • via Nuitee
F
Florencia • couple • au
6
Normal
Pros:

Charlie was super nice !

Cons:

The room wasn’t as clean as I expected. There was some dust on the table and mould in the showers.

2026-09-15 • via Nuitee
L
Lauren • family_with_children • au
9
Great location, great restaurant, parking convenient.
Pros:

Location, restaurant, pool, room was serviced daily and was clean.

Cons:

Nothing.

2026-09-14 • via Nuitee
R
Rosa • couple • au
9
Pros:

Great location and walking distance to restaurants..

2026-09-14 • via Nuitee
J
jason • couple • au
7
2026-09-14 • via Nuitee
A
Ashleigh • family_with_children • au
10
2026-09-14 • via Nuitee
M
Matt • family_with_children • au
6
Not sure I'd stay again.
Pros:

Location was excellent, staff were friendly.

Cons:

The beds were too small, the bathroom was dated, the breakfast downstairs was terrible as well as being overpriced.

2026-09-14 • via Nuitee
S
Söderqvist • extended_group • se
10
2026-09-14 • via Nuitee
E
Emily • extended_group • au
7
2026-09-13 • via Nuitee
M
Maree • family_with_children • au
8
Pros:

Staff were friendly and helpful 🙂

Cons:

One of the lifts was not working

2026-09-13 • via Nuitee
V
Vinzina • family_with_children • au
8
Nice hotel great location and great service
Pros:

Location

Cons:

Nothing

2026-09-13 • via Nuitee