Steigenberger Hotel Bad Homburg

Hotels
•
Steigenberger Hotels & Resorts
8.4 (2164 reviews)
Kaiser-Friedrich-Promenade 69-75 , Bad Homburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty room amenities
Closed wellness area
Not good value for money

Categories

Cleanliness
7.3
The refrigerator was dirty, and the drawer had nuts and open packages. Despite requests for cleaning, nothing was done.
Service
9.6
Staff was friendly during breakfast and day time, accommodating a room earlier than usual on arrival.
Location
9.8
The location is ideal with quick access to restaurants and shops, right next to Kurpark.
Room Quality
8.3
The room was acceptable but did not meet expectations for a 5-star hotel.
Amenities
7.8
Wellness area was closed, and no sauna appointments were available.
Value for Money
7.3
Felt that the price paid did not meet the expected quality of a 5-star hotel.
Food and Beverage
8.3
Breakfast was decent but not up to 5-star standards; coffee was machine-based and no fresh juice.
Overall Experience
8.8
Overall, a mix of pleasant experiences and notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:28

Property Description

Luxurious Art Déco Design
Experience elegance and comfort at our hotel opposite Bad Homburg's Kurpark spa gardens. Our spacious, soundproofed rooms are designed in Art Déco style, providing a truly luxurious stay.

Fine Dining and Relaxation
Indulge in fine dining at our restaurant and unwind at the conservatory café. Start your day with a rich breakfast buffet at Steigenberger Ritter´s. Afterward, enjoy our sauna, steam room, and fitness facilities, all available at no extra charge.

Convenient Amenities
Our rooms feature adjustable air conditioning, extra-long beds, and Wi-Fi for your convenience. Additionally, take advantage of our underground garage for a worry-free stay. Book now for a memorable experience at Steigenberger Hotel Bad Homburg.

Important information:

Please note that the tourist tax for the Single Rooms and Double Rooms only applies to private stays.

When booking [10] rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    People 17 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2164 reviews
Cleanliness: 7.3
Service: 9.6
Location: 9.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
A
Antje • couple • de
5
2026-06-24 • via Nuitee
K
Katja • solo_traveller • de
6
Steigenberge ist für mich grundsätzlich ein garant für Qualität zB Hughada in Bad Homburg ist noch Luft nach oben 😜🤗
Pros:

Lage

Cons:

Personal grundsätzlich freundlich aber eine Dame an der Rezeption kann ich nicht empfehlen 😔

2026-06-22 • via Nuitee
משה • family_with_children • il
4
הבעיה היא עם איכות/מחיר,זה לא חמישה כוכבים
Pros:

החדר גדול ומרווח,מיקום המלון

Cons:

המחיר מאוד יקר ומצפים להרבה יותר ממלון חמישה כוכבים,לא היה חלוק בחדר ושביקשנו קיבלנו בקבלה חלוקים עם חורים וקרעים.ארוחת בוקר הכי סטנדרטית שאפשר לדמיין.

2026-06-20 • via Nuitee
D
Daniel • solo_traveller • de
10
War eine Nacht, bin öfters in Bad Homburg, werde in jedem Fall dort wieder einkehren. Absolute Empfehlung
Pros:

Stilvolles Hotel, schönes Zimmer, gutes Frühstück, stabiles schnelles WLAN, freundlicher Service, nette Bar

Cons:

Nichts

2026-06-19 • via Nuitee
P
P4471DOmichaelr • Business
6
Unfortunately, disappointing in several respects
Pros:

I stayed for two nights, from 12 to 14 June, at the Steigenberger Hotel in Bad Homburg in a Deluxe room.

First, the positive aspects: the room was clean and had a comfortable temperature, although the air-conditioning system was rather noisy.

I also appreciated that a bucket of ice was brought to my room, as there was no ice machine in the hallway. However, this is somewhat surprising for a hotel that presents itself as being in the top-class category.

I had previously visited the hotel in the spring of 2024, and at that time my stay was excellent. That was the reason why I chose to return to the hotel.

However, I must admit that my stay this time was more disappointing than positive.

I was assigned the room I had booked, which was a Deluxe room, but there was absolutely nothing Deluxe about it.

There was no minibar, no iron and no ironing board, which are normally expected in this type of room. The shower cabin had an empty shower gel dispenser mounted on the wall, but instead of replacing it, a new, unopened and unmounted bottle of shower gel had simply been placed on the floor.

The coffee and tea station had not been replenished, so the next day I had to find a member of staff in the hallway and ask for supplies for the coffee machine and electric kettle. The staff member was very kind and helpful, so credit to him for that.

There were no tissues in the built-in tissue holder in the bathroom, although the bathroom itself was nice and clean.

Normally, there is always an extra box of tissues placed under the sink in case the current box runs out, but that was not the case here.

It was not possible to get a late check-out, meaning three hours later at 3:00 p.m. instead of 12:00 noon, without having to pay for an entirely new night. The fairness of this can be discussed, but that is my view.

In my opinion, a hotel of this class should show a certain degree of flexibility and good judgment, especially when the request had already been made in writing before arrival during a period outside the peak season. It should therefore not have come as a surprise that I asked again.

Overall, I have to say that my stay this time was more disappointing than positive. As a result, I will have to consider carefully whether I choose to stay at the hotel again, although my next visit to the area is expected in the near future.

2026-06-18 • via Tripadvisor
D
Dieter • couple • de
7
Cons:

Früstück zu teuer gemessen an Angebot!

2026-06-18 • via Nuitee
A
Alexandra • couple • de
10
Pros:

Sehr geräumige Zimmer. Für mich als Rollstuhlfahrerin perfekt. Tolles Frühstück. Es gab leider keinen Fisch bzw. Lachs, aber das ist keine Kritik.

Cons:

alles top

2026-06-18 • via Nuitee
R
Rudi • extended_group • nl
10
Top hotel! Aanrader
Pros:

Kamers zijn ruim en schoon, Restaurant/bar zijn goed en gezellig. Fantastische ligging

Cons:

Eigenlijk niets

2026-06-18 • via Nuitee
J
Jan-Walter • couple • de
8
Pros:

Personal war sehr freundlich

2026-06-18 • via Nuitee
A
Alexandra • couple • de
10
2026-06-18 • via Nuitee
H
Heidi • solo_traveller • de
7
2026-06-16 • via Nuitee
M
Markus • solo_traveller • de
9
2026-06-16 • via Nuitee
H
Hans • couple • de
5
Cons:

Ein Steigenberger(!) dessen Bar um Mitternacht schliesst… das ist erbärmlich!

2026-06-15 • via Nuitee
M
Martin • solo_traveller • de
8
2026-06-14 • via Nuitee
H
Hans • couple • de
8
2026-06-13 • via Nuitee
M
Mahir • solo_traveller • ae
9
2026-06-12 • via Nuitee
S
Stelz • couple • de
9
2026-06-11 • via Nuitee
B
Baumann • couple • ch
9
Wir kommen wie (fast) jedes Jahr gerne wieder, wenn der Preis stimmt.
Pros:

War wie immer sehr nett und freundlich. Bar Kellner am Donnerstagabend sehr aufmerksam und kompetent.

Cons:

Aus meiner Sicht sind die Frühstückspreise zu hoch.

2026-06-10 • via Nuitee
A
Amiram • extended_group • il
9
2026-06-08 • via Nuitee
R
Regina • couple • fr
8
Gut gelegenes Hotel mit schönen Zimmern, etwas unmotiviertes Personal
Pros:

Freundliches Personal, schöne gut ausgestattete Zimmer, Parkmöglichkeiten in Tiefgarage, gute Lage.

Cons:

Personal eher etwas demotiviert. Haben beim Nachtessen Mayonnaise und Ketchup in kleinen Gläschen erhalten. Wir haben ein offenes, angebrauchtes Glas erhalten 🙈. Beleuchtung im Badezimmer eher etwas dunkel.

2026-06-07 • via Nuitee