Crowne Plaza Solihull by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (2903 reviews)
61 Homer Road , Solihull , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift issues
Poor lighting
Spa cleanliness

Categories

Cleanliness
7.89
Rooms were generally clean despite worn furnishings. However, concerns about the cleanliness of the spa.
Service
9.36
Staff were described as friendly and accommodating, especially during the room change situation.
Location
9.4
The location was consistently praised, being very convenient next to a shopping center.
Room Quality
7.35
Rooms were comfortable but concerns about lighting and noise from machinery were noted.
Amenities
7.88
Lifts were frequently mentioned as problematic and the spa had cleanliness issues.
Value for Money
8.34
The hotel met expectations for price but guests expressed some concerns about hidden costs like parking.
Food and Beverage
8.89
Breakfast was well-received, but service at the bar was occasionally slow.
Overall Experience
8.86
The overall experience was positive despite some issues with lifts and lighting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Luxurious Accommodations:
Crowne Plaza Solihull offers a variety of bedroom types with modern amenities including flat-screen TVs, tea/coffee facilities, and private bathrooms with complimentary bathrobes.

Meeting and Event Spaces:
With 12 meeting rooms capable of hosting up to 200 delegates, the hotel provides versatile spaces for conferences and events. Ideal for business travelers looking for a professional setting.

Leisure Facilities:
Guests can relax and unwind at Club Moativation, featuring a heated indoor pool, sauna, hot tub, and a fully equipped gym. Perfect for unwinding after a busy day of work or travel.

Experience comfort and convenience at Crowne Plaza Solihull. Book now for a memorable stay!

Important information:

From Saturday 23rd December until Monday 1st January our food offering will be a limited menu and our breakfast times will vary from our usual service times. Please contact the hotel should you require any further information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2903 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
S
Steve • couple • gb
8
Good but
Cons:

The pool wasn’t very clean. The water was cloudy and there was debris.
There was an additional charge for parking.

2026-09-18 • via Nuitee
A
Andrew • couple • gb
9
Very good
Pros:

Easy access to Birmingham by train.

2026-09-16 • via Nuitee
V
Vicki • solo_traveller • gb
10
2026-09-15 • via Nuitee
B
Brooke • solo_traveller • gb
10
2026-09-15 • via Nuitee
C
Chris • couple • gb
10
The best combination of value and quality
Pros:

Excellent location free available parking with a spa that provided a great start to the day

Cons:

Nothing

2026-09-15 • via Nuitee
D
Darren • solo_traveller • gb
9
2026-09-15 • via Nuitee
G
Graham Ridler • solo_traveller • gb
7
Pros:

The staff were very helpful.

Cons:

Bearing in mind this hotel is not right in the centre of town, l was astonished to have to pay to park there.

2026-09-15 • via Nuitee
M
michael • couple • gb
9
Pros:

Easy access to the motorway

2026-09-14 • via Nuitee
L
Linda • couple • gb
10
2026-09-14 • via Nuitee
Z
Zaakir • solo_traveller • gb
4
Pros:

Location and car park which you have to pay for.

Cons:

The room was very poor for a crowne plaza.

2026-09-13 • via Nuitee
G
georgina • family_with_children • gb
10
Pros:

It’s my 3rd stay and I’ve returned as the hotel is perfect for what we need. I think the staff are wonderful and all need to be commended as EVERYONE are so friendly & kind. You can’t take service for granted, so well done.

Cons:

Nothing

2026-09-13 • via Nuitee
C
Conor • couple • gb
1
Pros:

Booked room guy on recipient couldn’t find my booking was useless in trying to resolved had to pay £180’for new room extra £65 what I was paying and now having to try sort refund. Guy on recipient needs retraining

2026-09-13 • via Nuitee
D
David • solo_traveller • gb
9
10/10
Pros:

Great choices and quality plus the staff were very attentive

Cons:

Shower was not very powerful

2026-09-12 • via Nuitee
M
Margaret • couple • gb
9
Great location for restaurants and shopping and easy route to the airport
Pros:

Great location for eating out and proximity to the airport.

Cons:

Nothing really. We were on the 3rd floor so had a small window high up . We only stayed one night so didn’t matter to us but if staying longer would have liked more natural light. Good value for money all the same.

2026-09-11 • via Nuitee
D
Denis • solo_traveller • gb
8
2026-09-10 • via Nuitee
B
Barry • couple • gb
9
2026-09-09 • via Nuitee
A
Andrew • couple • gb
8
Great stay Ina good location.
Pros:

The room was great
Value for money
Helpful staff

Cons:

Nothing

2026-09-09 • via Nuitee
S
Stephanie • solo_traveller • gb
8
Friendly staff and would stay again
Pros:

Staff are always friendly, they kept a package safe for me that got delivered too.

2026-09-09 • via Nuitee
C
Christine • couple • gb
8
Always good
Pros:

The breakfast is always excellent.

Cons:

I had asked in advance for a front facing room with a full window, but got one facing away with a roof window.

2026-09-08 • via Nuitee
S
Sian • solo_traveller • gb
8
A pleasant two nights stay overall. Late checkout too, which was great for me.
Pros:

Most things

Cons:

Most things were as they should be, only that I was in a room located nor far from the lifts, and I could hear the lift going up and down in the evening, up until people went to bed and stopped using it. This took until around 1am, which means every time I was about to fall asleep, the lift woke me up. Doors slamming in different rooms were loud too.

2026-09-08 • via Nuitee