Crowne Plaza Solihull by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (2847 reviews)
61 Homer Road , Solihull , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift issues
Poor lighting
Spa cleanliness

Categories

Cleanliness
7.89
Rooms were generally clean despite worn furnishings. However, concerns about the cleanliness of the spa.
Service
9.36
Staff were described as friendly and accommodating, especially during the room change situation.
Location
9.4
The location was consistently praised, being very convenient next to a shopping center.
Room Quality
7.35
Rooms were comfortable but concerns about lighting and noise from machinery were noted.
Amenities
7.88
Lifts were frequently mentioned as problematic and the spa had cleanliness issues.
Value for Money
8.34
The hotel met expectations for price but guests expressed some concerns about hidden costs like parking.
Food and Beverage
8.89
Breakfast was well-received, but service at the bar was occasionally slow.
Overall Experience
8.86
The overall experience was positive despite some issues with lifts and lighting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Luxurious Accommodations:
Crowne Plaza Solihull offers a variety of bedroom types with modern amenities including flat-screen TVs, tea/coffee facilities, and private bathrooms with complimentary bathrobes.

Meeting and Event Spaces:
With 12 meeting rooms capable of hosting up to 200 delegates, the hotel provides versatile spaces for conferences and events. Ideal for business travelers looking for a professional setting.

Leisure Facilities:
Guests can relax and unwind at Club Moativation, featuring a heated indoor pool, sauna, hot tub, and a fully equipped gym. Perfect for unwinding after a busy day of work or travel.

Experience comfort and convenience at Crowne Plaza Solihull. Book now for a memorable stay!

Important information:

From Saturday 23rd December until Monday 1st January our food offering will be a limited menu and our breakfast times will vary from our usual service times. Please contact the hotel should you require any further information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2847 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
D
debbie extended_group ie
5
disappointed with standard of cleaning in room
Pros:

location

Cons:

poor cleaning standards
a lot of dust under bed & bedside tables

2026-08-08 via Nuitee
H
Hamad couple gb
9
2026-08-08 via Nuitee
B
Bethel family_with_children gb
9
Great place for family short stay 💜
Pros:

Very friendly service, we are very pleased 💜

Cons:

Location, service and friendliness

2026-08-07 via Nuitee
A
Anja solo_traveller nl
8
Geschikt hotel voor bezoek aan Birmingham of als tussenstop.
Pros:

Rustig gelegen en toch dichtbij restaurantjes, shoppingmall, centrum.

Cons:

Niets

2026-08-06 via Nuitee
I
Ian solo_traveller gb
9
Great place to stay
Pros:

Spa facilites, bar and quality of room

Cons:

Nothing to report

2026-08-06 via Nuitee
A
Amy family_with_children gb
10
2026-08-06 via Nuitee
L
Laura family_with_children gb
9
Comfortable stay for a family
Pros:

The staff were attentive, the room was spacious for a family room and clean. It was close to nearby restaurants and only 30 minutes from Cadburys World.

2026-08-05 via Nuitee
W
Williams solo_traveller gb
9
Pros:

Convenient location and great staff.

Cons:

Nothing to not like.

2026-08-04 via Nuitee
D
Daykin extended_group gb
1
Pros:

We asked for a twin room we arrived to a double bed they put a sofa bed in the room that was only big enough for a child and the mattress was disgusting it had a huge lump in the middle. The manager said there was nothing they could do . My colleague left and got accommodation in a nearby hotel.

2026-08-03 via Nuitee
A
Alan family_with_children gb
8
2026-08-03 via Nuitee
D
Daniele solo_traveller it
9
Pros:

La colazione. Di qualità eccellente

Cons:

La posizione. Troppo distante dal centro

2026-08-03 via Nuitee
B
Brian couple gb
3
2026-08-03 via Nuitee
K
Kenneth couple gb
9
Perfect for a short stay in Solihull
Pros:

Convenient location in central Solihull
Comfortable
Helpful staff
Restaurant has good menu

Cons:

The lifts needed upgrading

2026-08-02 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Stayed at the hotel as a wedding guest. Lovely hotel, nice spacious lounge/bar area and reception.
Good breakfast, nice room.

2026-08-02 via Nuitee
K
Karin family_with_children gb
10
Really enjoyable stay swimming pool was great which my granddaughte loved we had our evening meal in the terrace restaur
Pros:

Staff are very accommodating I called and asked if our room would be ready earlier and I was put has a priority for cleaning and we were able to go to our room earlier all staff are friendly and nothing was to much for them to make your stay comfortable

Cons:

There was nothing I didn’t like I’ve stayed here before but never had breakfast

2026-08-02 via Nuitee
H
Hannah solo_traveller gb
8
Great hotel just a few things
Pros:

Rooms were great spacious and light
Staff were attentive and really helpful, food was great too nothing was to much, gym was great had a great choice of machines.

Cons:

Lift really needs looking at as really run down.
Beds were a little uncomfortable in the rooms

2026-08-02 via Nuitee
J
Jane couple gb
7
Confortable room but take everything you need with you and don’t expect anything there.
Pros:

Confortable room

Cons:

Dark room, poor lighting. No shower cap. No pen and paper

2026-08-02 via Nuitee
T
Theresa couple gb
10
Had a lovely enjoyable stay.
Pros:

Close to town and park.

2026-07-24 via Nuitee
C
Claire couple gb
9
2026-07-23 via Nuitee
C
C A Fenton solo_traveller gb
7
Great Location and Good Hotel, some bits better than others
Pros:

The hotel is well situated close to the town centre and parking is plentiful but not free, which was disappointing, I would have expected as a guest that parking would be included. The space is well presented and staff were very helpful.
My room was great, nothing spectacular but it had everything I needed, so that was good news. Although I have to say the bed was super comfortable.

Cons:

One lift working in reception was a real issue, especially when busy and it was super busy whilst I was there. The bar prices were....pricey! more so than I anticipated.
Main issue was the parking, I genuinely felt aggrieved that it was an additional cost.

2026-07-23 via Nuitee