Best Western Plus Mill Creek Inn

Hotels
Best Western Plus
9 (834 reviews)
3125 Ryan Drive Southeast , Salem , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location and amenities
Cons:
Plumbing issues on the first floor
Encountered bedbug and high pet fee

Categories

Cleanliness
8.25
General sentiment of cleanliness noted, but plumbing issues and a bedbug mention affected score.
Service
9.75
Exceptional service consistently highlighted across multiple reviews.
Location
9.25
Convenient location for traveling guests, close to various attractions.
Room Quality
8.75
Rooms generally praised for cleanliness and comfort, with minor complaints.
Amenities
9.25
Great amenities including a coffee station and breakfast voucher; minor issues with ice machine.
Value for Money
8.25
Perceived value affected due to pricing concerns in some reviews.
Food and Beverage
9.25
Breakfast at Denny's received positive feedback; guests enjoyed the convenience.
Overall Experience
9.25
Overall positive stay experiences noted despite some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:07

Property Description

Indulge in Luxury Amenities

Located off Interstate 5, Best Western PLUS Mill Creek Inn in Salem offers a relaxing retreat with an indoor pool, hot tub, and sauna. The air-conditioned rooms feature a flat-screen cable TV, microwave, and refrigerator, ensuring a comfortable stay.

Convenient Facilities for Guests

Guests can enjoy free Wi-Fi, a 24-hour reception, and a well-equipped gym on-site. The business center with fax services caters to business travelers. Additionally, a hot breakfast voucher for Denny’s and vending machines for snacks add to the convenience.

Explore Nearby Attractions

Situated just 8 minutes from Willamette University, and a short drive from Oregon State Fairgrounds and Willamette Valley Vineyards, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western PLUS Mill Creek Inn for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Location

Guest Reviews

9
Based on 834 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
mattbV1903VQ Family
10
10 stars
Pros:

Excellent hotel. Super clean. Great pool, great exercise room. Nice coffee and citrus water in the lobby. Professional staff. Great value for the price. 10 stars

2026-07-23 via Tripadvisor
D
danielleo844 Couples
10
Great place to stay in Salem
Pros:

The hotel was not new but was clean and very well maintained. The staff were friendly and very helpful. The location was convenient.

2026-07-21 via Tripadvisor
R
Rose couple us
8
Will keep coming back as long as the rates aren't too high
Pros:

Room, breakfast, ice machine, Cindy at check in and Lisa at check out

Cons:

Couldn't find the stair exit from the 3rd floor to the parking lot

2026-07-21 via Nuitee
S
Sunshine67769458212 Business
10
Overall, just great customer service and the room was nice and clean. They were very accommodating, especially Cleveland
Pros:

I had a great pleasure to deal with Cleveland at the front desk. I believe he was training but he was so unbelievably professional., courteous and was able to get me into my room to celebrate my girlfriend’s birthday while on a business trip. He was so cool and very accommodating. I appreciate it very much, man. You’re gonna do great things there. Keep up the good work.!!

Sorry if I’m butchering the spelling of your name.

Marky Mark
Such a kind soul

2026-07-20 via Tripadvisor
I
Inspire60229627366 Family
10
The atmosphere was very nice and was worth every penny. We really enjoyed our stay.
Pros:

The rooms were very clean and they had everything. The king bed was super comfortable, had a little bar area with a really good coffee maker, extra towels and they were really good quality, instant hot water in the shower, and very quiet. I didn't mention the coffee bar downstairs which you could get anything - light or dark coffee (regular or decaf), expresso or latte, maybe some more I didn't see. Then they throw in breakfast next door at Denny's. Also the staff from the front desk to the maids were very friendly and helpful.

2026-07-18 via Tripadvisor
1
1redward Solo travel
2
Business
Pros:

Easy check in. Great room staff was all helpful

2026-07-18 via Tripadvisor
N
NanceScott Couples
10
Great Experience
Pros:

Wow, this hotel knows customer service. The staff at the front desk is welcoming and friendly. Steven and Cynthia made our stay so very enjoyable right from the time we checked in. The hotel is clean and no small detail was missed. Thanks for the great hospitality and memories.

2026-07-18 via Tripadvisor
B
Bruce couple us
5
Our two night say was Decent but nothing Special
Pros:

The Breakfast was a coupon for the Denny,s next to the Hotel
Hotel Location was perfect to our travels.
The Hote has room windows that would open for fresh air.

Cons:

The toilet in our room did not work proper, took long handle time to flush.
Like all other Hotels the Air Conditioner was nosey when needed.
Shower curtain would not stay in tub, excessive water on bath floor.

2026-07-18 via Nuitee
E
Emily solo_traveller us
10
2026-07-17 via Nuitee
R
rickwQ256KP Couples
10
Fantastic
Pros:

Our stay was excellent from start to finish!!! Beds comfortable, plenty of amenities. Indoor pool and hot tub were in clean, working condition. Staff was friendly (new employee begins with a C) and efficient signing us up for member rewards. Cost of room was fair. We will be back for sure! 2 satisfied customers.

2026-07-16 via Tripadvisor
M
michellecU8817HF Solo travel
10
Impressive!
Pros:

Impressive. Clean. Close to I-5 but very quiet. I was greeted by Misty, a cheerful and helpful employee who offered me coffee/espresso and a really good cookie which was perfect after my long drive. Room was spacious. I will definitely stay here again.

2026-07-16 via Tripadvisor
C
Clinton solo_traveller us
9
2026-07-16 via Nuitee
C
Charity solo_traveller us
10
Pros:

Misty the front desk clerk was awesome so sweet and kind pools were clean beautiful place to stay

Cons:

Nothing everything was great

2026-07-16 via Nuitee
E
emilioaQ5339QF Family
10
Amazing, Helpful, Go to spot to stay at night, and clean.
Pros:

Front Desk was always amazing, good people especially Misty, she was always welcoming and helpful answering our questions. The rooms were always clean high quality.

2026-07-15 via Tripadvisor
Y
Y7963ADjeromej Solo travel
10
Great hotel for truck drivers
Pros:

This was my first time staying here. The front desk lady Misty was very polite and informative of the rooms and hotels. She was even proactive in making sure my truck did not get towed away while parked on the premises. Thank Misty for a wonderful stay!

Best Regards,
Jay

2026-07-15 via Tripadvisor
Y
Y1263HDpamg Family
10
Room comfortable and clean. Staff friendly and professional
Pros:

The room was clean and comfortable. The staff, especially Misty, is always friendly, helpful and efficient and professional.

2026-07-14 via Tripadvisor
G
Gregory couple us
10
Good location.
Pros:

Breakfast was good. Nice to have a choice.

Cons:

Nothing

2026-07-14 via Nuitee
D
D2683DBrobertd Solo travel
10
Excellant and friendly hotel experience!
Pros:

Jeneice Riggins General Manager and her very friendly and helpful
staff made my two night stay very enjoyable! Thank you!
Robert Drake Jr
drakerobert785@gmail.com

2026-07-12 via Tripadvisor
K
Kathy family_with_children us
9
2026-07-12 via Nuitee
T
Tia family_with_children us
9
2026-07-11 via Nuitee