Best Western Plus Mill Creek Inn

Hotels
Best Western Plus
9 (718 reviews)
3125 Ryan Drive Southeast , Salem , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Good location and amenities
Cons:
Plumbing issues on the first floor
Encountered bedbug and high pet fee

Categories

Cleanliness
8.25
General sentiment of cleanliness noted, but plumbing issues and a bedbug mention affected score.
Service
9.75
Exceptional service consistently highlighted across multiple reviews.
Location
9.25
Convenient location for traveling guests, close to various attractions.
Room Quality
8.75
Rooms generally praised for cleanliness and comfort, with minor complaints.
Amenities
9.25
Great amenities including a coffee station and breakfast voucher; minor issues with ice machine.
Value for Money
8.25
Perceived value affected due to pricing concerns in some reviews.
Food and Beverage
9.25
Breakfast at Denny's received positive feedback; guests enjoyed the convenience.
Overall Experience
9.25
Overall positive stay experiences noted despite some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:07

Property Description

Indulge in Luxury Amenities

Located off Interstate 5, Best Western PLUS Mill Creek Inn in Salem offers a relaxing retreat with an indoor pool, hot tub, and sauna. The air-conditioned rooms feature a flat-screen cable TV, microwave, and refrigerator, ensuring a comfortable stay.

Convenient Facilities for Guests

Guests can enjoy free Wi-Fi, a 24-hour reception, and a well-equipped gym on-site. The business center with fax services caters to business travelers. Additionally, a hot breakfast voucher for Denny’s and vending machines for snacks add to the convenience.

Explore Nearby Attractions

Situated just 8 minutes from Willamette University, and a short drive from Oregon State Fairgrounds and Willamette Valley Vineyards, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western PLUS Mill Creek Inn for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 718 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
D
Dacodi family_with_children us
8
2026-03-25 via Nuitee
A
Anne couple us
10
Just what we needed for our 3 night stay
Pros:

Friendly staff, sauna, pool, hot tub
Clean and comfortable room.

Cons:

Only that our room was missed after the 2nd night of our stay

2026-03-24 via Nuitee
M
Manjot Singh couple ca
10
Pros:

Nothing wrong about it

2026-03-23 via Nuitee
C
Coleen solo_traveller us
8
2026-03-10 via Nuitee
T
Thomas couple us
7
2026-03-07 via Nuitee
K
Kathy solo_traveller us
10
Pros:

Everything was great! This is my favorite hotel to stay in for the value in Salem.

2026-03-01 via Nuitee
B
Brooke family_with_children us
10
Pros:

Breakfast was great! Got Dennys certificates located in same parking lot. Kids had a blast in the pool and hot tub was nice to relax! Room was nice clean and comfy!

Cons:

No complaints

2026-02-25 via Nuitee
T
Tom couple us
10
may come again
Pros:

breakfast at Denny's across the parking lot & spa.

Cons:

zip

2026-02-22 via Nuitee
C
Cheryl family_with_children us
10
2026-02-14 via Nuitee
T
Tracy family_with_children us
10
2026-01-26 via Nuitee
M
Matt couple us
9
Relaxing!
Pros:

Proximity to my daughter’s place!

Cons:

It was all good!

2026-01-25 via Nuitee
D
Dalania family_with_children us
9
Wonderful staff, great cookies and a plus fresh coffee on arrival. Clean rooms and comfy beds.
Pros:

We had a suite on the 3rd floor and it was roomy, comfortable and wonderful. Having a little person pool and an adult pool was amazing. Our 4 year old could play and had a blast having her own pool.

Cons:

We were not able to use the Denny's vouchers expired at 10am and we did not realize it until too late. We went to the pool in the morning for a swim before checkout and missed breakfast time ending at 10.

2026-01-20 via Nuitee
B
Brian couple us
5
Cons:

Found a bedbug in our bed. Staff moved us to another room. We expect some compensation, perhaps a refund or free future stay?

2026-01-20 via Nuitee
B
Bryan solo_traveller us
8
2026-01-19 via Nuitee
D
DEBBIE family_with_children us
10
Had the most relaxing lovely time
Pros:

Traveling with my sisters (3 of us) Front Staff very friendly gave us cookies and showed us where the wonderful coffee machine was. So easy to get to right off freeway. Clean spacious room. Decor beautiful. Large pool and sauna and jacuzzi. Wonderful to have breakfast voucher for Dennys--the staff there was wonderful also. WE WILL BE BACK :)

2026-01-19 via Nuitee
H
Heather extended_group us
10
2026-01-19 via Nuitee
J
James couple us
8
Cons:

The Room rates are a little high compared to other comparable hotels. I would probably stay here more often if the rates were about 150.00 per night, instead of the 225.00 per night that I paid.

2026-01-19 via Nuitee
C
Carol extended_group us
10
Very nice
Pros:

Breakfast was outstanding

Cons:

Pet fee too high

2026-01-19 via Nuitee
J
Jerysa couple us
10
2026-01-19 via Nuitee
J
Jordan family_with_children us
2
Disappointed
Pros:

Great location

Cons:

One room really smelled and they were fully booked. Since we booked through booking.com the hotel couldn’t do anything for us. On the return trip we used a different hotel. We ended up putting everyone into one room . So in my opinion booking.com stole money from us

2026-01-17 via Nuitee