Quality Inn & Suites Southport

Hotels
Quality Inn
5.2 (238 reviews)
4450 Southport Crossings Drive , Indianapolis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Fax/photocopying
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty and run down rooms
Poor amenities

Categories

Cleanliness
3.78
Multiple reviews highlighted dirtiness, mold, and overall poor condition of cleanliness.
Service
8.25
Staff was friendly and accommodating, even amidst other issues.
Location
7.29
Some reviews mentioned a good location for needs, but safety concerns were raised.
Room Quality
4.74
Many issues with room quality were noted, including broken fixtures and outdated facilities.
Amenities
5.27
Limited amenities reported, including no breakfast and broken pool.
Value for Money
4.73
Several comments indicated that the price did not match the quality experienced.
Food and Beverage
3.78
Insufficient breakfast options and comments about stale food.
Overall Experience
3.75
Overwhelmingly negative experiences shared by various guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Convenient Location near Indianapolis Attractions
Located near the famous Indianapolis Motor Speedway, home of the Indianapolis 500, Best Western Indianapolis South offers easy access to top attractions such as the Indianapolis Zoo and the Indiana State Museum.

Comfortable Rooms with Essential Amenities
Each room at Best Western Indianapolis South is equipped with a microwave, refrigerator, and tea/coffee-making facilities for your convenience. Enjoy satellite TV and stay connected with free high-speed wireless internet access during your stay.

Relaxing Indoor Pool and Fitness Center
Start your day with a complimentary hot breakfast before taking a dip in the indoor pool or hitting the fitness center. Unwind after a day of exploring Indianapolis in the hotel's comfortable amenities.

Book your stay at Best Western Indianapolis South now for a memorable and convenient experience in Indianapolis.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.2
Based on 238 reviews
Cleanliness: 3.78
Service: 8.25
Location: 7.29
Room Quality: 4.74
Amenities: 5.27
Value for Money: 4.73
Food and Beverage: 3.78
Overall Experience: 3.75
E
Elizabeth
6
Pros:

The bathroom had a funny smell. One of the beds seemed like it had a broken spring… the service was excellent though, when we checked in he upgraded us to a double king room for free so we could be on the first floor (no elevator, and we had 3 littles to haul)

2025-10-06 via Nuitee
J
Joseph
10
Pros:

Its all really great. I didnt use the laundry this time but it's cool too. The staff are friendly and you cant beat it for the price

2025-09-28 via Nuitee
C
Christina
8
Pros:

Beds comfortable, restaurant next door, good breakfast older facility but clean

2025-09-27 via Nuitee
C
Christina partner
2
Pros:

2 pillows on a king size. No elevator. Pool broke. No lamp shades

2025-09-27 via Nuitee
B
Bradley family
4
Pros:

Dirty and run down, no much for breakfast.

2025-09-26 via Nuitee
R
Raymond family
2
Pros:

My brother got locked in the bathroom. The door knob was broken. The shower and tub were grimy. No elevators for elderly and handicapped. The incidental fees can vary.

2025-09-23 via Nuitee
S
Stephen
8
Good stay
Pros:

Room was really clean. Everything was great the only problem was the Wi-Fi didn't reach the room on the second floor.

2025-09-22 via Nuitee
R
Rayettte family
6
Pros:

The property was nice. The internet access not good. The front desk clerk was great helped out anytime we needed it.

2025-09-21 via Nuitee
R
Raymond family
4
Pros:

Place was dirty. Many broken things in multiple rooms. My brother got locked in the bathroom. The deposit was ridiculous, with a 5-7 business day return. Definitely don't recommend this place.

2025-09-21 via Nuitee
S
Stephanie family
6
Pros:

Clean room, pool was out of service, ice machine out of service, no breakfast, quiet. I would stay here again but could use some improvements.

2025-09-07 via Nuitee
J
Jerome
2
Horrble
Pros:

Hole in the wall,old sheets horrible uncomfortable beds room services never came and cleaned the room not once will never ever recommend

2025-09-06 via Nuitee
J
Janice family
6
Pros:

The location needs updates in the room. Commentary breakfast need more varites. Get rid of the stale cereal and have different fruit each day.

2025-09-01 via Nuitee
P
Phillip
10
Pros:

good stay!

2025-08-25 via Nuitee
J
JayQuan
2
Pros:

Aye tear that mfka down gang

2025-08-23 via Nuitee
D
Darlene partner
8
Pros:

This was in a great location for my needs.

2025-08-20 via Nuitee
A
Antonio family
10
Pros:

Everything was nice

2025-08-10 via Nuitee
A
Alexandrea
6
Pros:

Check in was slow and someone in the lobby was trying to sell me perfumes. The lady made me uncomfortable and then the staff shouted my room number out loudly so they knew where I was. We ended up unable to sleep and left around 9pm. Felt unsafe. Exterior doors to hotel did not lock and they same people remained parked out back the entire time we were there. Right next to my car and room.

2025-08-07 via Nuitee
J
Jill
2
Pros:

Would not recommend. The room was costly and the bathtub didn’t even work

2025-08-02 via Nuitee
A
Alexandra family
4
Pros:

The experience was awful. Dirt on the floor, mold on the shower curtain, holes/stains on the towels, and the shower head was atrocious. Half of the lamps didn’t work, and the ones that did had stains all over the lamp shade. The staff was friendly and nice, but I paid entirely too much for an outdated, dirty, and cheap motel.

2025-08-01 via Nuitee
B
Brandon partner
4
Pros:

They decided to clean the carpet in the room. Half of the floor way soaked. We had to wear shoe to walk on it. The room had a mildew smell in it.

2025-07-27 via Nuitee