Principe Pio

Hotels
8.8 (6990 reviews)
Cuesta de San Vicente, 14 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Spacious and comfortable rooms
Cons:
Minor cleanliness issues
Basic breakfast options

Categories

Cleanliness
8.39
Some guests noted minor cleanliness issues, such as hairs found in the bathroom.
Service
9.16
Numerous reviews praised the friendly and professional staff.
Location
9.7
Multiple mentions of the hotel's ideal location near major attractions.
Room Quality
8.65
Spacious rooms were appreciated, though some found the beds and pillows to be a bit soft or low.
Amenities
8.68
Amenities generally met expectations with some good facilities but basic offerings.
Value for Money
8.64
Guests felt the value was fair given the location and comfort.
Food and Beverage
8.19
Breakfast was positively mentioned, but some felt it could be more varied.
Overall Experience
8.96
Overall stay was enjoyable with noted issues being addressed by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Luxurious Rooms with Stunning Views
The Principe Pío hotel, nestled near Madrid's Plaza de España Square, offers elegant air-conditioned rooms with picturesque views of the Royal Palace and Sabatini Gardens. Each room is equipped with a spacious work desk and a modern private bathroom with complimentary toiletries.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour reception, currency exchange services, and a helpful tour desk. Stay connected with complimentary high-speed WiFi available throughout the property.

Prime Location for Exploring
Immerse yourself in Madrid's vibrant culture by taking a leisurely stroll to nearby attractions such as Gran Vía, Plaza Mayor, and Puerta del Sol. Experience the best of the city right at your doorstep at Principe Pío.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 6990 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.96
G
Glenice Ahlexa • family_with_children • de
10
2026-02-28 • via Nuitee
T
THANOS • couple • gr
9
2026-02-28 • via Nuitee
G
glucaton • extended_group • be
9
2026-02-28 • via Nuitee
R
Ricardo • couple • nl
8
Pros:

De locatie

Cons:

Niets

2026-02-28 • via Nuitee
T
THANOS • couple • gr
9
Pros:

Very gentle personnel.Clean rooms.Very large bed and comfortable rooms.

Cons:

Uncomfortable pillow for the neck.

2026-02-28 • via Nuitee
A
Adnan Berk • couple • tr
10
İyi lokasyon, temiz otel, tavsiye edilir.
Pros:

Konumu çok iyi ve merkeziydi, metroya ve meydanlara yakındı. Temiz ve konforluydu. Çalışanlar yardımseverdi. Memnun kaldık.

2026-02-27 • via Nuitee
H
Hasan Berkay • couple • tr
7
2026-02-27 • via Nuitee
O
Ozge • couple • gb
5
2026-02-27 • via Nuitee
F
FOUAD • couple • il
3
Overall, I would not stay here again due to the service issues, room conditions, and lack of proper maintenance.
Pros:

The only positive aspect is the location. However, be aware that walking from Príncipe Pío Station to the hotel involves an uphill climb, which can be uncomfortable with luggage. I would recommend looking for accommodation closer to Plaza de España, Gran Vía, or directly near the station itself for easier access.

Cons:

I recently stayed at Hotel Principe Pio, and unfortunately, my experience was disappointing.

We arrived early with our luggage, and the staff did not offer any assistance. During check-in, I was asked to pay for the rooms, but my card was declined due to an international transaction issue. Although the hotel already had our passports and I politely asked for a few hours to resolve the payment issue, the receptionist insisted that we would not receive the room until full payment was made. The lack of flexibility and understanding was frustrating after a long journey.

When we finally got our room, it had a strong moisture smell, felt unclean, and seemed like it hadn’t been used for months. When we returned to reception to complain, the staff immediately understood what we meant, which suggests they were already aware of the issue. They changed our room.

A few hours later, we discovered that the safe box in the new room was not working, and we had to change rooms again. Moving rooms twice in one day was extremely inconvenient.

Additionally, every night the elevator had a strong food smell, which made the common areas feel poorly maintained.

2026-02-27 • via Nuitee
I
Ivana Despotovic • couple • rs
9
Veoma dobar odnos cene i kvaliteta
Pros:

Lokacija je veoma dobra za obilazak grada, i pešice i gradskim prevozom

2026-02-27 • via Nuitee
Y
Yannick • couple • be
8
2026-02-27 • via Nuitee
I
Iryna • solo_traveller • ua
9
2026-02-27 • via Nuitee
A
Andrin • couple • ch
8
2026-02-26 • via Nuitee
V
Victor • couple • ru
9
2026-02-26 • via Nuitee
C
Cristina • couple • es
7
Estancia muy correcta calidad precio
Pros:

Ubicacion. Vistas al palacio real desde la 6 planta

Cons:

La habitacion esta un poco antigua. El baño esta mejor

2026-02-26 • via Nuitee
M
miguel angel • couple • es
9
2026-02-26 • via Nuitee
E
Esra • couple • tr
7
Konum ve oda büyüklüğü iyiydi
Pros:

Çalışanlar yardımseverdi oda her gün temizlendi

Cons:

Odada sürekli bir kanalizasyon lağım gibi koku oldu bu hiç hoşumuza gitmedi
Odada terlik ve kişisel bakım malzemeleri yoktu
İsteyince terlik verdiler

2026-02-25 • via Nuitee
C
clara • couple • es
9
Muy bien!
Pros:

La ubicación, la limpieza y muy cómodo en general. Bien insonorizado.

Cons:

Estaba todo bastante bien. No le encuentro ninguna pega.

2026-02-25 • via Nuitee
P
Polina • solo_traveller • ru
10
Great hotel, room was very nice, beautiful view, location is really central but it’s not noisy
Pros:

The location, room, bath, view, sound isolation in the room

Cons:

Air conditioning was hard to control, coffee at breakfast

2026-02-25 • via Nuitee
P
Paola Calabria • couple • it
8
2026-02-25 • via Nuitee