Best Western Carlton Suites

Hotels
•
Best Western
8.4 (1066 reviews)
140 State Farm Parkway , Birmingham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Staff
Location
Value for Money
Food Quality
Cons:
Cleanliness Issues
Room Quality Problems
Amenities Not Available

Categories

Cleanliness
7.73
Reviews mentioned issues like sticky floors and bed bugs.
Service
9.2
Consistently positive feedback regarding staff friendliness and helpfulness.
Location
8.74
Described as convenient and near restaurants and retail.
Room Quality
7.69
Some complaints about cleanliness and functionality of amenities.
Amenities
7.72
Indoor pool was unavailable, causing disappointment.
Value for Money
8.68
Affordable pricing for the services offered.
Food and Beverage
8.73
Breakfast was rated positively by multiple reviews.
Overall Experience
8.7
Overall a decent stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a daily hot breakfast buffet, an indoor pool, and non-smoking rooms with modern facilities like a microwave and refrigerator.

Stay Connected and Fit: Benefit from free Wi-Fi throughout the property, a fitness center, and free parking for a hassle-free stay.

Explore Nearby Attractions: Located near the University of Alabama Birmingham, Splash Adventure Waterpark, and Birmingham Museum of Art, our hotel is the perfect base to discover the city.

Book your stay at Best Western Carlton Suites for a memorable and enjoyable experience!

Important information:

Please note that the elevator will be unavailable from until November 30, 2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1066 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
R
Robert • couple • us
10
We enjoyed it and would stay there again.
Pros:

Location, price, food choices nearby and room size.

Cons:

The noisy refrigerator.

2026-03-27 • via Nuitee
J
Jeff • extended_group • us
7
2026-03-26 • via Nuitee
K
Katia Yarí • couple • us
2
2026-03-24 • via Nuitee
M
Melissa • couple • us
1
HORRIBLE
Pros:

Nothing

Cons:

Bed was uncomfortable and low. The room had a smell
And no bed spread

2026-03-23 • via Nuitee
J
Jack • solo_traveller • gb
7
Fine for 1 night
Pros:

Was fine for 1 night stopping offf while travelling, rooms did feel very cold because of the floor instead of a carpet.
But was fine for one night.

Cons:

Room floor rather than carpet felt very cold

2026-03-23 • via Nuitee
G
Gray • couple • us
8
2026-03-21 • via Nuitee
J
juan carlos • family_with_children • us
6
Pros:

Breakfast ok

Cons:

Toilet was loose

2026-03-21 • via Nuitee
C
Candis • solo_traveller • us
7
Good deal for our budget.
Pros:

Clean, convenient

Cons:

The separate shower/bathroom setup was weird to me in the suite we had. Having the sink/counter outside the shower room was inconvenient.

2026-03-21 • via Nuitee
M
Mia • couple • us
8
2026-03-18 • via Nuitee
J
Jessica • family_with_children • us
10
Amazing
Pros:

Very clean and well maintained. Would def. stay again. Safe atmosphere.

Cons:

Everything was great! Wish breakfast opened sooner. Staying for sports and often had to leave before 6 :)

2026-03-16 • via Nuitee
R
Rhonda • couple • us
7
Will try to find somewhere with more comfortable beds and better continental breakfast area.
Pros:

Nice room.

Cons:

Bed was very hard.
Did not have good TV channels.
Breakfast area was not big enough and not set up right. Waffle iron should not gave been first of course we didn’t get to eat because of the greedy school kids were not letting any one else get to the food. We had to leave to get breakfast.
Elevator was very slow.
No ice or vending machine on the 4th floor.

2026-03-16 • via Nuitee
T
Toya • family_with_children • us
5
2026-03-16 • via Nuitee
S
Steve • family_with_children • us
8
Pros:

Bed was comfy

Cons:

Breakfast was not very good

2026-03-15 • via Nuitee
W
Willis • family_with_children • us
8
2026-03-15 • via Nuitee
B
Brian • family_with_children • us
7
2026-03-15 • via Nuitee
I
Ingram • family_with_children • us
1
Terrible, refused to stay
Pros:

Nothing

Cons:

Wound up going to another hotel. Booked 2 rooms and upon entering the rooms, it was clear that they had not been cleaned. Floors were filthy and need vacuuming. One of the beds had male ejaculate on it. The refrigerator rattled very loud. A dresser was held together with electrical tape and was attempted to be leveled using folded paper. Also, the entire hotel had an unpleasant smell.

2026-03-14 • via Nuitee
T
Teresa • couple • us
7
Cons:

The bathroom was small and we thought we had a sleeper sofa in our room and it was not. But the stay was okay, we would stay there again

2026-03-13 • via Nuitee
T
Tonya • couple • us
9
2026-03-10 • via Nuitee
C
Christopher • couple • us
1
2026-03-08 • via Nuitee
C
Carlos • family_with_children • us
5
2026-03-05 • via Nuitee