Hotel Europa, BW Signature Collection

Hotels
•
Groupe Kejja
7.8 (4086 reviews)
1240 Rue Drummond , Montréal , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
No breakfast service

Categories

Cleanliness
6.94
Not as clean as it could have been, with reports of hair in the shower and some complaints about the washroom.
Service
7.91
Service was standard, but a lack of empathy noted when addressing room issues.
Location
9.45
Amazing location in the heart of downtown Montreal, with easy access to restaurants and attractions.
Room Quality
7.4
Rooms were described as small and basic, with issues such as noise from heaters.
Amenities
7.43
Limited amenities with basic accommodations, lacking some expected toiletries.
Value for Money
7.39
Considered average value, with better options potentially available for the same price.
Food and Beverage
7.44
Limited food options available, with some guests expressing dissatisfaction with the absence of breakfast service.
Overall Experience
8.41
Overall experience was positive, despite some drawbacks related to cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location in Montreal's Business District
Situated in Montreal's business district and close to the Bell Centre event venue, Best Western Plus Montreal Downtown offers free WiFi and a fitness centre for guests' convenience.

Comfortable Rooms with Amenities
Each room at the hotel is equipped with a cable TV, work desk, and a coffee machine, ensuring a comfortable stay for guests.

Dining Options and Nearby Attractions
Guests can savor delicious breakfast and lunch options at the on-site Chez Cora restaurant and unwind at the hotel's bar. With the Montreal Fine Arts Museum a short walk away and the Notre-Dame Basilica a quick drive from the hotel, guests can easily explore the city's cultural treasures.

Book your stay at Best Western Plus Montreal Downtown for a memorable experience in the heart of Montreal's vibrant business district.

Important information:

For reservation with same day arrival, if the credit card is invalid, the hotel reserves the right to cancel the booking at any time without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4086 reviews
Cleanliness: 6.94
Service: 7.91
Location: 9.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 8.41
M
Muhammad Saleem • couple • ca
10
Pros:

Excellent

Cons:

Good

2026-06-27 • via Nuitee
S
Susana • family_with_children • ca
8
Pros:

Le personnel était vraiment avenant et au top, la localisation était incroyable aussi!

Cons:

La propreté…

2026-06-27 • via Nuitee
H
Harparmjot • couple • ca
8
2026-06-27 • via Nuitee
A
Annie • solo_traveller • ca
9
Très bien.
Pros:

Très bien situé et très abordable.

2026-06-27 • via Nuitee
B
Brigitte • couple • fr
8
Très bien pour court séjour en centre ville
Pros:

Chambre bien équipée avec lit très confortable. Très propre.

Cons:

Chambre sombre car une petite fenêtre uniquement.
Système d’aération et Climatisation très bruyante.

2026-06-27 • via Nuitee
D
delafosse • extended_group • ca
10
2026-06-26 • via Nuitee
T
Tamar • solo_traveller • il
7
2026-06-26 • via Nuitee
W
william • solo_traveller • us
9
This is my 3rd time staying here when I’m in town I will book here again
Pros:

The location is great and great value for the rates nice people very professional working the front desk

2026-06-26 • via Nuitee
R
Rachel • solo_traveller • gb
8
Pros:

Location to station and for easy late night check in after flight. Clean comfy room.

Cons:

Not a big deal but air con a little noisy - super efficient though so fine

2026-06-25 • via Nuitee
V
Valerio CA • solo_traveller • it
7
Ottima posizione, soggiorno soddisfacente
Pros:

Struttura ben posizionata rispetto alla via principale dello shopping. Accessibilità non diretta ma molto vicina ai percorsi sotterranei. Struttura da rimodernare un pò, che trasmette un senso di "usato". Camera confortevole, pulita. Letto comodo. Bagno ampio e pulito. La camera è stata rifatta tutti i giorni, compresi asciugamani nuovi.

Cons:

Nella Hall c'era moquette sporca con un divano che presentava vistose macchie. Uno degli ascensori funzionava male, siamo rimasti chiusi dentro al piano terra (ci hanno aperto in meno di due minuti). Hotel che trasmette un senso di "usato".

2026-06-24 • via Nuitee
S
Simranjit • couple • ca
1
2026-06-24 • via Nuitee
P
Pierre • couple • ca
7
2026-06-24 • via Nuitee
M
Marie-Helene • family_with_children • ca
10
Love it
Pros:

It was close to everything, the staff was really nice

2026-06-23 • via Nuitee
W
Wojciech • solo_traveller • pl
7
Pros:

The hotel is located in downtown Montreal, which was very convenient. The room was relatively well equipped and nicely furnished. The reception staff were friendly and helpful.

Cons:

The main downside was that the room was poorly ventilated and could have been cleaner.

2026-06-23 • via Nuitee
H
Happyjack • extended_group • ca
7
2026-06-23 • via Nuitee
L
Luc • extended_group • ca
10
Great stay, better staff
Pros:

The staff was very welcoming and understanding. Couldn’t ask for better.

2026-06-21 • via Nuitee
J
Jean • solo_traveller • ca
8
2026-06-21 • via Nuitee
F
Florence • solo_traveller • ca
10
2026-06-21 • via Nuitee
L
Luca Adolfo • solo_traveller • be
6
2026-06-21 • via Nuitee
H
Henikumari • couple • ca
9
2026-06-21 • via Nuitee