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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Heated pool
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in 5-star luxury at The Lanesborough, overlooking Hyde Park in Knightsbridge. Enjoy air-conditioned rooms, a personal butler, and free WiFi for a truly lavish stay.
World-Class Dining
Savor exquisite cuisine at The Lanesborough Grill, offering a diverse menu for breakfast, lunch, and dinner. Pair your meal with selections from an impressive wine and champagne list.
Exclusive Amenities
Unwind at The Lanesborough Club & Spa, with complimentary access for guests. Explore fitness facilities, spa treatments, and a cigar lounge with a fine selection of Cognacs.
Experience unparalleled elegance and service at The Lanesborough, your gateway to luxury in London.
Please note that this property has a strict no party policy.
Extra beds can only be accommodated in the Executive and Premier rooms, Junior Suites, Executive Junior Suites, Grovernor Suites, St James Suite and Buckingham Suites, subject to availability and by prior arrangement.
Please note that each room each room is individually designed and therefore may differ slightly from the picture.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 75 per day.
Location
Property Video
Guest Reviews
During my stay I had breakfast, afternoon tea and evening meals. All were excellent.
Leaving
Outstanding staff, incredible food, an amazing atmosphere. The best hotel we’ve been to in London by far!
Bridgerton afternoon tea!! Honestly well worth the money!! Did we like all the sandwiches no we didn’t to be honest and I didn’t like one of the cakes but at the end of the day you’re not going to like everything!! The staff were amazing and kind and went above and beyond
Lovely Bridgerton theme afternoon tea in a beautiful regency dining room. A delightful experience with impeccable service.
Disappointing Experience at the Cigar Lounge
I’m writing following a disappointing experience earlier today at The Lanesborough cigar lounge.
My friends and I (a group of four) arrived just before 9pm, intending to enjoy dinner and drinks. We were informed that, as a party of four arriving after 9pm, at least two guests were required to order cigars in order to be seated.
What was particularly frustrating is that:
• The lounge was nearly empty (only one other table occupied)
• We were fully intending to spend on food and drinks
• We had visited just days prior and were not made aware of this policy
As long-standing guests of the hotel, this felt both inflexible and unnecessarily dismissive. It’s difficult to understand why a team would turn away willing customers — especially when the venue was clearly not at capacity — rather than prioritising hospitality and guest experience.
Luxury hospitality is not just about policy, but about judgement, discretion, and understanding the value of your clientele. On this occasion, it felt like the opposite.
I hope this feedback is taken constructively, as it genuinely impacted our perception of what has always been one of London’s most respected hotels.
Sensational. Having stayed in most (not all) of the London 5* this has a warmth and welcome home like no other
Nothing
Excellent food shame about the wine prices. I can buy a bottle of Cloudy bay for £25 they charge £99 plus vat in my book that's going too far.
The food excellent and good value too.
All drinks £9for a cup of tea
And all drinks way over priced.
Love to go again but not while they rip off clients.
The hotel was amazing, with interiors that were both aristocratic and beautiful. I was given a complimentary upgrade to a fantastic suite. All the staff were very friendly and professional. I was traveling with my child, and she absolutely loved meeting Lilibet the cat. The hotel also offers a variety of activities for kids, which were engaging and enjoyable. The spa is also of a very high standard.
Overall the food wasn't amazing. They need to improve the kitchen.
Die Lage ist super, das Spa super. Sonst alles klar 5 Stern.
Es hatte Gäste (insbesondere wohl auch nicht Hotel BesucherInnen), die in Kleidung und Benehmen dem Ort nicht angemessen waren.
This is a hotel staffed with the most thoughtful people. I just wrapped up a 4 day visit and every encounter with every staff member was a master class in what spectacular service looks like. A big shoutout to three exceptional staff members who were my favorites, Daniel the concierge, Abbras the room’s butler and Kieran, the doorman, who greeted me by name at the front door upon every arrival. One thing that stood out for me was the longevity of the staff’s tenure with the hotel. The food was great, as was the room but it was the employees that made the difference for me.
The staff were incredible from start to finish! Jack, Daniel and Joseph were absolutely faultless! Also the lady who was our butler who I sadly forgot her wonderful name but she was so lovely too! They were super friendly and nothing was too much for them! Also just genuinely nice people to chat to!
Absolutely nothing it was perfection!
Afternoon tea at The Lanesborough is always a lovely treat.
Raphaelia and the team are all so welcoming and hospitable, with excellent tea and drink recommendations.
The afternoon tea is amazing, catering for all dietary needs and requirements. Beautifully themed to Bridgerton and reflective perfectly in the food and the atmosphere.
We have been 5 times now and enjoyed every visit, we shall return again.
The service at The Lanesborough is absolutely exceptional. As good as I have ever experienced in a lifetime of travel. I cannot recommend highly enough.
Staff - very high service level!!!!
This is an extraordinary hotel, not because it is beautiful (which it is), not because it is comfortable (which it is), not because it has so many amenities (which it does), not because it is so incredibly stylish (which it is), but because the people are absolutely lovely, warm, courteous, caring, polite, genuinely wishing to make you feel welcome. The level of service, the smiles, the conversations - this truly is a home away from home.
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