Super 8 by Wyndham San Francisco/Union Square Area

Hotels
Super 8
7.4 (2090 reviews)
415 O'Farrell Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean and comfortable rooms
Cons:
Poor cleanliness
Basic breakfast
Limited room amenities

Categories

Cleanliness
5.74
Several reviews highlight issues with cleanliness, including unclean hallways and unsanitary conditions.
Service
8.71
Reception service was noted to be very good, indicating a positive experience with staff.
Location
8.75
Numerous reviews mention the great location in downtown, despite it being in a somewhat rough area.
Room Quality
7.2
Room quality received mixed reviews; some rooms were clean and comfortable, while others were noted to be small and limited.
Amenities
6.73
Basic amenities were available, but some necessary items like a microwave were missing.
Value for Money
8.19
Good value for the location, but some complaints regarding the quality of the facilities.
Food and Beverage
5.74
Breakfast options were described as very basic, with room for improvement.
Overall Experience
8.11
A mix of positive and negative experiences led to a fair overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Convenient Location near Union Square
Located within walking distance of Union Square, Super 8 by Wyndham San Francisco/Union Square Area offers a prime location for exploring the city. Just a short drive from Fisherman’s Wharf, our non-smoking hotel provides easy access to top attractions.

Comfortable Rooms with Essential Amenities
Each room at our hotel is equipped with free WiFi, flat-screen satellite TVs, a small refrigerator, a work desk, and a coffee machine. Enjoy the convenience of an en suite bathroom with a hairdryer for a comfortable stay.

Complimentary Grab and Go Breakfast
Start your day right with our grab and go breakfast served every morning. Our dedicated 24-hour front desk staff is always available to assist you during your stay.

Experience the best of San Francisco at Super 8 by Wyndham San Francisco/Union Square Area. Book now for an unforgettable stay!

Important information:

An adult age 18 or older must assume all liability for the booking.

The entire hotel property is 100% nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 33.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 2090 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 5.74
Overall Experience: 8.11
Y
Yeferson extended_group us
10
2026-04-11 via Nuitee
R
Rodrigo family_with_children br
6
2026-04-09 via Nuitee
A
akography Business New York City, New York
10
Nice 😊
Pros:

Great hotel and excellent staff and nice rooms and all stores are nearby and walkable distance to every place and excellent place

2026-04-08 via Tripadvisor
K
Katherine family_with_children gb
10
Perfect stay for family of 5
Pros:

Friendly staff, rooms were clean and cleaned daily, great breakfast - cereal/bagels/toast but perfect for our needs 🙂 Close to buses and BART.

Cons:

Location is convenient but there were some sad scenes on the street. High levels of drug use and homelessness evident. Keep your head down and they'll ignore you.

2026-04-08 via Nuitee
T
Travon solo_traveller us
7
2026-04-08 via Nuitee
O
Ovidio couple br
5
Cons:

quarto muuuito pequeno

2026-04-07 via Nuitee
A
Adriana couple mx
10
2026-04-07 via Nuitee
M
Maximilian extended_group de
6
Nächstes Mal woanders.
Pros:

Sauber

Cons:

Lage im gefährlichen Distrikt, wenn nicht sogar dem gefährlichsten Bezirk in der Stadt

2026-04-07 via Nuitee
C
Catarina solo_traveller de
8
2026-04-06 via Nuitee
A
Abraham family_with_children us
7
2026-04-06 via Nuitee
O
Ovidio couple br
7
2026-04-05 via Nuitee
A
arpitadasca Couples Kolkata (Calcutta), Kolkata District, West Bengal
10
Super 8 by Wyndham, union square, san francisco
Pros:

Very good hotel, specially excellent staff behaviour. Very friendly staff, specially Mr.Adarsh, very cooperative...make our stay very smooth

2026-04-04 via Tripadvisor
E
Emma couple de
4
Die Lage war absolut eklig und gruselig. Die Betten total unbequem.
Pros:

Unser Zimmer war groß. Es gab Pflegeprodukte. Alles war recht ordentlich.

Cons:

Die Lage war gruselig. Sobald es dunkel wurde haben wir die Menschen draußen schreien hören. Tagsüber lagen direkt vor dem Eingang des Hotels irgendwelche Leute, auch teilweise in ihren eigenen Exkrementen. Ging man die Straße links hoch war die Straße voll mit Hinterlassenschaften von Menschen, es stank bestialisch.

Die Betten waren sehr unbequem. Wir haben immernoch Rückenschmerzen.

2026-04-04 via Nuitee
M
Maria couple us
7
Pros:

I like it it just was too small room

2026-04-03 via Nuitee
S
Safdarian couple ca
1
2026-03-31 via Nuitee
A
Angela couple mt
10
It was in a good location to union square and Macy’s shopping arcade
Pros:

The mattress was really comfortable

Cons:

Nothing

2026-03-31 via Nuitee
S
Saliha extended_group fr
5
Moyen
Pros:

La proximité avec le centre ville.

Cons:

Les fenêtres qui s ouvrent pas. La climatisation trop forte.
Le petit déjeuner très minimaliste. Le café il est léger et pas bon.

2026-03-30 via Nuitee
S
Sydney couple us
1
Pros:

Leaving

Cons:

Everything

2026-03-30 via Nuitee
C
Claudio couple br
10
2026-03-29 via Nuitee
4
463zahras NONE
2
Worst stay in my life ever.
Pros:

I had a very disappointing and stressful experience at this hotel. The room had a strong damp, musty smell and did not feel clean at all. The bedding was also very uncomfortable, especially the pillows, which were not standard. I could not rest my head properly and ended up with neck pain.

The biggest issue was the noise. Throughout the entire night, there were constant sounds of shouting and fighting, along with frequent ambulance and police sirens. Traffic and loud music continued until early morning. It was impossible to sleep even for a short time.

What made the experience worse was the staff’s response. They were unprofessional and unhelpful. When I raised these concerns, I was simply told that nothing could be done and that cancellation was not possible.

After spending more than seven hours at the reception trying to resolve the situation, I lost an entire workday and was still charged 354 USD for just one night — a night I could not even stay or sleep in.

What was especially disappointing is that when I was finally leaving, the staff asked if they could offer me a quieter upgraded room. This clearly shows they were aware of the poor conditions of the room I was given and could have provided a better solution earlier, but they chose not to. This is unacceptable.

Considering the very high price of 145 USD per night, the quality was completely unacceptable. Within 10 to 20 minutes distance, there are much better hotels available at similar or even lower prices.

Overall, this was a very negative experience, and it has seriously affected my trust in hotels in downtown San Francisco.
Review برای این هتل

2026-03-28 via Tripadvisor