Apm Inn & Suites

Hotels
6 (635 reviews)
431 Dual Highway , Hagerstown , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Barber/beauty shop
See all facilities

Review Highlights

Pros:
Low nightly rate / affordable
Diner next door with good food
Rooms occasionally reported as neat/clean
Available rooms when needed
Cons:
Roach infestation reported
Dirty common areas, stained carpets and leaking ceilings
Smells of smoke, weed, urine; pet/human waste reported
Rude staff and reported withheld security deposit
False advertising (no pool) and limited working elevators
Vagrants/unsafe behavior in lobby

Categories

Cleanliness
2.08
Multiple reviews report roach infestations, stained/soaked carpets, urine and feces smells, leaking ceilings and trash around the property — overall cleanliness is very poor.
Service
7.05
Mixed reports: several guests describe rude staff and a withheld deposit or absent staff during incidents, but there is at least one repeat-guest comment describing pleasant stays, indicating inconsistent service quality.
Location
7.09
Location has positives (diner next door, availability) but some safety concerns noted (vagrants loitering in lobby). Overall location is usable but has notable drawbacks.
Room Quality
6.04
Rooms are inconsistent: some reports of neat/clean rooms, others report missing advertised amenities (no pull-out sofa), smoke and vomit smells, wet spots and cheap/soiled bedding — average room quality is below good but not uniformly terrible.
Amenities
6.07
Amenities are limited and some are misrepresented (advertised pool not available, only one elevator working), though basic in-room fixtures (microwave, fridge, AC) are present; overall amenities are mediocre and unreliable.
Value for Money
6.03
Mixed value: some guests emphasize low nightly rates while others say the property is overpriced for its condition (worse than cheaper motels); value is inconsistent.
Food and Beverage
7.58
No on-site food service reported, but a nearby diner receives positive mention — external dining options are a relative plus for guests.
Overall Experience
6.05
Overall impressions are mixed to negative: many reports of poor cleanliness, safety and staff issues, but occasional positive repeat-guest experiences and basic availability lead to a middling overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:41

Property Description

Welcome to Apm Inn & Suites, your 3-star retreat in Hagerstown!

Luxurious Accommodations: Enjoy a comfortable stay in our well-appointed rooms designed to meet your every need.

Delicious Dining: Indulge in mouthwatering American cuisine at our on-site restaurant, perfect for satisfying your cravings.

Convenient Amenities: Benefit from our 24-hour front desk service and take advantage of free private parking during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Apm Inn & Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Guest Reviews

6
Based on 635 reviews
Cleanliness: 2.08
Service: 7.05
Location: 7.09
Room Quality: 6.04
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 7.58
Overall Experience: 6.05
T
Trudy • family_with_children • us
10
2026-11-06 • via Nuitee
K
Kyle • family_with_children • us
3
APM Takes Deposit for concern roomfrom wrong guests
Pros:

Nothing

Cons:

The room smelled of smoke when we entered the room. Internet and direct TV sucked always in and out and they had roaches in the room.

2026-10-28 • via Nuitee
E
Eby • family_with_children • us
1
Pros:

Nothing

Cons:

AC didn't work, rooms weren't clean, water wasn't hot, and there were cockroaches

2026-10-26 • via Nuitee
J
Joshua • family_with_children • us
3
Do not recommend
Pros:

The front desk staff was very nice.

Cons:

Roaches, Not having water in my room, and not having a manager available at all this weekend to help resolve issues I was having.

2026-10-19 • via Nuitee
R
Richard • couple • us
1
Do not stay in this place !!!!
Pros:

Good customer service

Cons:

Dirty everything fall
Apart and blood stain on the bad and the place is so dirty even the elevator too, I need a full refund

2026-10-11 • via Nuitee
H
Hunt • couple • us
1
2026-10-09 • via Nuitee
U
Umar • solo_traveller • pk
7
2026-09-13 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

The room was spacious and clean.

Cons:

There is never any carts available to move your belongings from your car to the room

2026-09-11 • via Nuitee
J
Joseph • solo_traveller • us
10
Friendly staff
Pros:

Nice staff

Cons:

Nice I will be coming back again

2026-09-11 • via Nuitee
P
Phillip • couple • us
3
Read the reviews…you get what you pay for
Pros:

The room rate. Staff were personable. Room AC was very cold.

Cons:

Not a great section of town. A bunch of “residents” outside of the location. Didn’t get the room I booked. The room was dingy, smelled of must/cigarettes, bedding comforter had holes in it, no trash can but rather a trash bag on top of the microwave, minimal outlets - had to rearrange furniture to be able to plug in my laptop and work, AC unit was filthy…

2026-09-04 • via Nuitee
M
MATTHEW • solo_traveller • us
2
2026-09-03 • via Nuitee
J
John • solo_traveller • us
10
2026-08-31 • via Nuitee
D
dominic • couple • us
6
2026-08-31 • via Nuitee
J
Jordan • couple • us
8
2026-08-23 • via Nuitee
D
Derek • solo_traveller • us
2
Pros:

It was cheap for a reason but it wasn't as cheap as it should have been for what you got. No sheets or pillow cases, very dirty mold smelling with cigarettes and pot. the pictures were probably taken back in the hay day but not now.
Just don't stay there

Cons:

Basically everything don't stay there

2026-08-13 • via Nuitee
M
Mariah • family_with_children • us
8
2026-08-08 • via Nuitee
K
Kelci • extended_group • us
8
2026-08-05 • via Nuitee
M
Mario • couple • us
4
Cheap but kind of dirty
Pros:

Ok

Cons:

The smell

2026-07-25 • via Nuitee
Z
Zholbarys • solo_traveller • us
10
2026-07-22 • via Nuitee
A
April Faust • solo_traveller • us
2
Pros:

It was cheap by the night

Cons:

It was dirty and I got accused of cooking in the room when I said that when making food the roaches come out and are infested. And making this comment and leaving the reviews I left got me kicked out of the APM but it's a dirty establishment no pool one working elevator ceiling leaking trash around the outside and the inside of the building they have drug addicts hanging in and out there they allow people to sleep in the lobby at times over all its a very poor establishment to be running and the hallways are just as dirty the hallway air conditioner leaked and the carpet was soaked the hallways smell like weed and piss and dogs the elevator smells the same way you lead people in with intentions of them being able to go swimming. While we are making sandwiches we have to flick off roaches and if we a person would cook in there where does it say we can't cook you have a fridge microwave air conditioner and lamps there was on Individual names bret who we told about the roaches he came in and sprayed and we still had then he made the comment that we live there they can't do anything. So we went and bought rid and spraid our room ourselves also they are saying we don't get the security deposit back our room was clean and no damages when we left it's matter of fact we made it cleaner for them also how can you as a booking site advertise for the APM and show pictures of a pool and how it looks when it doesn't look that way at all thats false advertisement. I think you need to post these pictures on show everyone who wants to rent a room there what there place really looks like

2026-07-20 • via Nuitee