APM Inn and Suites

Hotels
Independent
6.8 (115 reviews)
431 Dual Hwy, Hagerstown, Maryland, 21740 , Hagerstown , US

Pets allowed

Facilities

Front entrance ramp
Health or beauty spa nearby
Carport
Free WiFi
24-hour front desk
Outdoor pool - seasonal
Elevator
Smoke-free property
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Comfortable bed
Spacious room
Nearby restaurant
Cons:
Poor cleanliness
Unpleasant odors
Room maintenance issues

Categories

Cleanliness
4.03
Multiple reviews mentioned strong odors and dirty conditions in various areas.
Service
8.5
Staff showed sympathy when issues were reported, though check-in was slow.
Location
8.04
Conveniently located but a noticeable presence of loitering individuals in the area.
Room Quality
4.99
Rooms had significant maintenance issues such as broken doors and persistent odors.
Amenities
6.02
Basic amenities were functional, but many were in poor condition or not available.
Value for Money
6.98
While prices may seem low, the quality does not reflect a fair value.
Food and Beverage
8.03
Nearby restaurant was appreciated.
Overall Experience
7.8
A disappointing stay with multiple issues but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:13

Property Description

Discover the perfect blend of comfort and convenience at APM Inn and Suites, your ideal getaway in Hagerstown!

Recreational Oasis
Take a dip in our seasonal outdoor pool or unwind in our inviting hair salon. Whether you’re seeking relaxation or fun, we offer numerous opportunities to recharge and rejuvenate.

Modern Amenities
Stay connected with complimentary wireless internet throughout the hotel. Our 100 stylish guestrooms are equipped with flat-screen televisions and coffee/tea makers to ensure a delightful stay.

Dining and Convenience
Savor delicious meals at our onsite restaurant or grab a quick snack at our coffee shop. With a 24-hour front desk and free self-parking, we make every aspect of your visit enjoyable and hassle-free.

Experience Hagerstown like never before! Book your stay today at APM Inn and Suites!

Important information:

  • The seasonal pool will be open from June 01 to September 01.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 16

  • Pets

    Pet max weight (per pet) in lb is 35

See all policies

Location

Guest Reviews

6.8
Based on 115 reviews
Cleanliness: 4.03
Service: 8.5
Location: 8.04
Room Quality: 4.99
Amenities: 6.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.8
F
FORD couple us
10
Every time I come here it’s always pleasant
Pros:

Very clean

Cons:

N/A

2026-07-02 via Nuitee
P
Pamela couple us
7
2026-07-02 via Nuitee
A
April Faust solo_traveller us
1
The APM sucks unfit to be operating
Pros:

Nothing poor service and very dirty

Cons:

Well considering they advertise about a pool which there isn't the outside is trashy the lobby has a bucket to catch water leaks there is a whole family living on the 4th floor the whole entire place is dirty and filled with dog urine they don't accommodate you for. Room you rented they put you in a double room it's roach infested there are drug addicts and the dealers come around there is prostitutes in and out of here they allow non paying tents to stay in their basement they allow people to sleep in there lobby there is only one elevator that works half the time you get stuck on the elevator the one bed in our room is broken when you do any type of cooking in the microwave or making sandwiches there are always cock roaches

2026-07-01 via Nuitee
A
April Faust solo_traveller us
1
The APM false adverties
Pros:

Sometimes the rent was cheap depending on the site you used

Cons:

Everything they advertise that there is a pool that's false advertisement and that the place is clean that's also is false it smells like dog and urine from humans and dog poop and weed all the time there are fleas in the room we were staying in the rooms are filthy they don't know how to clean a room or the hallways all try are worried about is there place on the 4th floor the whole entire management lives in the 4th floor I wonder if the owners know that and if they know they are false advertising about a pool and how clean it is in there and all the drug dealers and prostitutes in and out of there

2026-06-30 via Nuitee
A
ariel solo_traveller us
7
2026-06-30 via Nuitee
A
April Faust solo_traveller us
6
How the APM inn and suites in md looks
Pros:

How convenient the shopping is

Cons:

How some of the staff members treat the guests and that most of the staff live in the motel and how they dont keep it clean Everytime I try to make food I see roaches on the TV stand and I see them in the bathroom the carpets are disgusting in all the rooms the hallway carpets are disgusting there is only one elevator working the outside isnt very kept up either there is no pool and you guys want to raise the rent to a place like this your out of your mind it's not worth the room rent being raised

2026-06-29 via Nuitee
P
Peter solo_traveller us
1
Pros:

Nothing. Avoid this place at all costs.

Cons:

This place is a dump. I'm pretty sure it's being used as a welfare hotel. A lot of people walk around in their pajamas, and the receptionist knows everybody by their first name.
The room was horrible. There was a huge stain that look like someone threw up on the floor, The carpet was old & dirty
The whole toilet was loose and wobbly. There was a pile of hair in the shower drain. It led me to believe that the shower was never cleaned after the last guest.
AVOID THIS PLACE.

2026-06-28 via Nuitee
Y
Yevhen solo_traveller pl
9
2026-06-24 via Nuitee
J
Jill solo_traveller us
8
2026-06-20 via Nuitee
D
Dillon couple us
5
2026-06-19 via Nuitee
A
April solo_traveller us
4
2026-06-19 via Nuitee
A
April solo_traveller us
5
2026-06-19 via Nuitee
T
The Mermaid solo_traveller us
7
2026-06-18 via Nuitee
K
Kathleen solo_traveller us
5
2026-06-15 via Nuitee
M
Micheal solo_traveller us
5
2026-06-15 via Nuitee
S
Sherry solo_traveller us
8
Pros:

It’s convenient

Cons:

Newly renovated

2026-06-14 via Nuitee
M
Micheal solo_traveller us
4
2026-06-14 via Nuitee
D
Dominick Jackson solo_traveller us
4
2026-06-13 via Nuitee
H
Heather solo_traveller us
2
Horrible. Do not stay there. Pools closed no, ice no air conditioning in the lobby while you wait ti
Pros:

Nowhere did it say the pool was closed. I specifically stayed for the pool as I only live in Martinsburg 30 minutes away. I was in town looking for a new apartment. I said I can just go home. Is this refundable? Of course my $117 was not refundable. I waited for an hour and an non-air-conditioned lobby while homeless type looking people came in and out because they live there. I was told if I need a late checkout to call before 11:00 I did wake up late. I was exhausted. The room was hot and I was told nope by the same person. Nope, 11:00 is strict and if you don't leave by 11:00 we will not give you back your security deposit. I had a Jacuzzi tub with dirt on the bottom and a black ring around it. I'm a veteran trying to move and I just wasted 117 on the room, food which I had at home and with no ice machine. $9 for a can of Coke and a cup of ice at the coffee shop downstairs. I also got two scoops of ice cream totaline another $9 basically for a half cup which of course I was told the price after I was handed it I said but I wanted two scoops. He says this is! What a joke! There's a hotel in Hagerstown called the dagmar. It's a flea bag where all homeless people live on their social security checks. This hotel or suites and inn is just like another Dagmar. This is not a property that your site would want people to go to and again THE POOL IS CLOSED AND HAS BEEN CLOSED FOR A WHILE NOWHERE ON THE SITE DOES IT SAY THAT I COULD HAVE STAYED AT A CHEAPER HOTEL WITH AN OUTDOOR POOL AND A BREAKFAST. I'M SO DISAPPOINTED AND NOW I'M SHORT MONEY TO MOVE BECAUSE OF COURSE THIS NON-POOL HAVING DIRTY PLACE WAS NON-REFUNDABLE AND I'M STILL WAITING FOR MY $50 DEPOSIT BACK. HORRIBLE

Cons:

What's wrong with it again? Nowhere does it say nowhere does it say THE POOL IS CLOSED AND HAS BEEN CLOSED FOR A WHILE. I COULD HAVE DRIVEN HOME I WAS STAYING IN TOWN LOOKING AT APARTMENTS IT WAS NON-REFUNDABLE OF COURSE. I JUST WANTED A POOL TO FLOAT IN BECAUSE AS A DISABLED MARINE CORPS VETERAN WITH SPINAL CORD INJURIES THAT WOULD HAVE BEEN THE BEST AGAIN I COULD HAVE JUST DRIVEN HOME.

2026-06-11 via Nuitee
L
Lynne solo_traveller us
1
Pros:

I went to my floor. Immediately could tell the carpet hadn't been vacuumed in a while. The room was smokey. The bed looked like they just threw it together. I went to the bathroom. The toilet wouldn't flush. I took my suitcase back to the lobby and said I will not stay here.

Cons:

Everything.

2026-06-11 via Nuitee