Apm Inn & Suites

Hotels
6 (635 reviews)
431 Dual Highway , Hagerstown , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Barber/beauty shop
See all facilities

Review Highlights

Pros:
Low nightly rate / affordable
Diner next door with good food
Rooms occasionally reported as neat/clean
Available rooms when needed
Cons:
Roach infestation reported
Dirty common areas, stained carpets and leaking ceilings
Smells of smoke, weed, urine; pet/human waste reported
Rude staff and reported withheld security deposit
False advertising (no pool) and limited working elevators
Vagrants/unsafe behavior in lobby

Categories

Cleanliness
2.08
Multiple reviews report roach infestations, stained/soaked carpets, urine and feces smells, leaking ceilings and trash around the property — overall cleanliness is very poor.
Service
7.05
Mixed reports: several guests describe rude staff and a withheld deposit or absent staff during incidents, but there is at least one repeat-guest comment describing pleasant stays, indicating inconsistent service quality.
Location
7.09
Location has positives (diner next door, availability) but some safety concerns noted (vagrants loitering in lobby). Overall location is usable but has notable drawbacks.
Room Quality
6.04
Rooms are inconsistent: some reports of neat/clean rooms, others report missing advertised amenities (no pull-out sofa), smoke and vomit smells, wet spots and cheap/soiled bedding — average room quality is below good but not uniformly terrible.
Amenities
6.07
Amenities are limited and some are misrepresented (advertised pool not available, only one elevator working), though basic in-room fixtures (microwave, fridge, AC) are present; overall amenities are mediocre and unreliable.
Value for Money
6.03
Mixed value: some guests emphasize low nightly rates while others say the property is overpriced for its condition (worse than cheaper motels); value is inconsistent.
Food and Beverage
7.58
No on-site food service reported, but a nearby diner receives positive mention — external dining options are a relative plus for guests.
Overall Experience
6.05
Overall impressions are mixed to negative: many reports of poor cleanliness, safety and staff issues, but occasional positive repeat-guest experiences and basic availability lead to a middling overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:41

Property Description

Welcome to Apm Inn & Suites, your 3-star retreat in Hagerstown!

Luxurious Accommodations: Enjoy a comfortable stay in our well-appointed rooms designed to meet your every need.

Delicious Dining: Indulge in mouthwatering American cuisine at our on-site restaurant, perfect for satisfying your cravings.

Convenient Amenities: Benefit from our 24-hour front desk service and take advantage of free private parking during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Apm Inn & Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Guest Reviews

6
Based on 635 reviews
Cleanliness: 2.08
Service: 7.05
Location: 7.09
Room Quality: 6.04
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 7.58
Overall Experience: 6.05
P
Phillip couple us
3
Read the reviews…you get what you pay for
Pros:

The room rate. Staff were personable. Room AC was very cold.

Cons:

Not a great section of town. A bunch of “residents” outside of the location. Didn’t get the room I booked. The room was dingy, smelled of must/cigarettes, bedding comforter had holes in it, no trash can but rather a trash bag on top of the microwave, minimal outlets - had to rearrange furniture to be able to plug in my laptop and work, AC unit was filthy…

2026-09-04 via Nuitee
M
MATTHEW solo_traveller us
2
2026-09-03 via Nuitee
J
John solo_traveller us
10
2026-08-31 via Nuitee
D
dominic couple us
6
2026-08-31 via Nuitee
J
Jordan couple us
8
2026-08-23 via Nuitee
D
Derek solo_traveller us
2
Pros:

It was cheap for a reason but it wasn't as cheap as it should have been for what you got. No sheets or pillow cases, very dirty mold smelling with cigarettes and pot. the pictures were probably taken back in the hay day but not now.
Just don't stay there

Cons:

Basically everything don't stay there

2026-08-13 via Nuitee
M
Mariah family_with_children us
8
2026-08-08 via Nuitee
K
Kelci extended_group us
8
2026-08-05 via Nuitee
M
Mario couple us
4
Cheap but kind of dirty
Pros:

Ok

Cons:

The smell

2026-07-25 via Nuitee
Z
Zholbarys solo_traveller us
10
2026-07-22 via Nuitee
A
April Faust solo_traveller us
2
Pros:

It was cheap by the night

Cons:

It was dirty and I got accused of cooking in the room when I said that when making food the roaches come out and are infested. And making this comment and leaving the reviews I left got me kicked out of the APM but it's a dirty establishment no pool one working elevator ceiling leaking trash around the outside and the inside of the building they have drug addicts hanging in and out there they allow people to sleep in the lobby at times over all its a very poor establishment to be running and the hallways are just as dirty the hallway air conditioner leaked and the carpet was soaked the hallways smell like weed and piss and dogs the elevator smells the same way you lead people in with intentions of them being able to go swimming. While we are making sandwiches we have to flick off roaches and if we a person would cook in there where does it say we can't cook you have a fridge microwave air conditioner and lamps there was on Individual names bret who we told about the roaches he came in and sprayed and we still had then he made the comment that we live there they can't do anything. So we went and bought rid and spraid our room ourselves also they are saying we don't get the security deposit back our room was clean and no damages when we left it's matter of fact we made it cleaner for them also how can you as a booking site advertise for the APM and show pictures of a pool and how it looks when it doesn't look that way at all thats false advertisement. I think you need to post these pictures on show everyone who wants to rent a room there what there place really looks like

2026-07-20 via Nuitee
S
Semple solo_traveller us
2
Pros:

Myself and my fiance were staying there and my fiance made a review about hiw dirty the place is and how poorly the staff was we were making food in our room we were cooking it in the microwave when we seen roaches ans had to flick them off the stand and clean the stand to finish cooking our food. They came to spray the room but that spray didnt work we ended up having to buy raid and that didnrt work that well either the booking sitds that people use is being decived by the pictures that are on the site there is no pool the cieling leaks there is only one elevator that works in the building the carpets are stained up with pet urime and possibly even human urine and feces. The the evlevtor also smells the same way but ot smells like weed same as the hallways theree is trash outside the dumpster and they have prostitutes and drug dealders in amd.out of there some of the staff live on tbe fourth floor that floot is made into and apartment the place is unsafe to be operating

2026-07-19 via Nuitee
B
Bryan extended_group us
2
Never again.
Pros:

There is a diner next door that has good food.

Cons:

I booked a room that specifically stated it would have a King bed and a pull out sofa. The room did not have a pull out sofa, so we all had to sleep in the same bed. There was a wet spot on the carpet that smelled like puke. Room smelled like smoke. After visiting the diner for dinner and coming back to the room, there was a vagrant in the lobby who decided they had the right to put hands on us, while no staff was to be found. This is less a hotel and more a dirt cheap apartment complex and vagrant gathering spot.

2026-07-15 via Nuitee
A
Allen solo_traveller us
3
Two nights in Hagerstown. The $60 dollar motel was cleaner and nicer than this $120 hotel.
Pros:

It was available.

Cons:

Property was rundown with water stained ceiling tiles falling out of ceiling in lobby. Halls were dirty and room was subpar with a cheap bed that looked as though sheets were still dirty.

2026-07-14 via Nuitee
H
Hassan solo_traveller us
2
2026-07-12 via Nuitee
R
Romero solo_traveller us
1
2026-07-10 via Nuitee
S
Sherry couple us
9
2026-07-08 via Nuitee
A
Akshay couple us
1
Rom was clean but staff is rude
Pros:

The rooms are neat and clean.

Cons:

The staff was very rude, he collected $50 as deposit and did not return it while check out just for late of 15 mins.
So basically they collect the deposit at the time of check in and never return it.

2026-07-08 via Nuitee
J
John solo_traveller us
10
2026-07-07 via Nuitee
F
FORD couple us
10
Every time I come here it’s always pleasant
Pros:

Very clean

Cons:

N/A

2026-07-02 via Nuitee