Extended Stay America Suites - Chicago - Schaumburg - Convention Center

Hotels
•
Extended Stay America Suites
7 (467 reviews)
51 East State Parkway , Schaumburg , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good/central location (convenient for convention center)
Affordable / cheap rates for the area
Occasional friendly/helpful staff
No deposit / good price options
Cons:
Cleanliness issues: roaches, cobwebs, overflowing trash
Outdated/worn rooms and uncomfortable beds
Broken or missing in‑room items (remotes, phones, AC, window)
Poor or minimal amenities (kitchen lacks utensils, poor breakfast)
Safety/security concerns and transient population around hotel
Unhelpful or understaffed front desk at times

Categories

Cleanliness
5.5
Multiple reports of roaches, cobwebs, overflowing trash outside and generally poor housekeeping in rooms and public areas.
Service
8.5
Mixed: staff were sometimes polite and helpful, but reviewers also note short‑fused or unhelpful front desk, and frequent absence of staff.
Location
9.5
Consistently cited as a strong point — convenient for the convention center and generally a good location for guests' needs.
Room Quality
5.5
Rooms described as outdated and worn: uncomfortable beds (plastic mattress covers), broken windows/AC covers, old furniture and malfunctioning remotes/phones.
Amenities
6
Amenities are minimal or poorly supplied — kitchens lack utensils/plates/cups, limited/absent in‑room supplies and occasional inoperative card readers/locks.
Value for Money
9.5
Frequently described as cheap/affordable for the area; reviewers note it is budget pricing and you 'get what you pay for.'
Food and Beverage
5
Onsite breakfast described poorly ('absolute trash' / more like a morning snack); limited F&B offerings and low quality.
Overall Experience
6.5
Overall stay is described as disappointing or problematic for many guests (safety concerns, cleanliness and maintenance issues), though acceptable for some short overnight needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:02

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in your room, perfect for longer stays or quick meals.

Complimentary Grab-and-Go Breakfast
Start your day right with a selection of bars, muffins, hot cereal, coffee, and tea, ensuring you're fueled up for your adventures.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and upgraded bedding. Explore attractions like Woodfield Mall and Medieval Times just a stone's throw away.

Book now for a comfortable and hassle-free stay at Extended Stay America - Chicago - Schaumburg - Convention Center.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7
Based on 467 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 6
Value for Money: 9.5
Food and Beverage: 5
Overall Experience: 6.5
T
Turat • solo_traveller • kg
5
2026-11-02 • via Nuitee
A
Algirdas • solo_traveller • us
2
Pros:

Just good place

Cons:

Room was not good clean towels not clean

2026-09-14 • via Nuitee
S
Syed Fabha • solo_traveller • us
10
Pros:

Staff was helpful

Cons:

Breakfast lacks options

2026-09-14 • via Nuitee
A
Arapalisamy • solo_traveller • us
4
2026-09-14 • via Nuitee
O
Oleksandr • couple • us
6
2026-09-13 • via Nuitee
M
Mark • solo_traveller • us
2
Very frustrating and with loss of property
Pros:

Not a breakfast; just a muffin and coffee if I am ready to leave for day before 0900. On return to Schaumburg, IL from Florida I stayed and several motels that had a real breakfast in diningroom

Cons:

The person at counter thought I was automatically checked out on Friday. I believed my stay included that day/night. Worse! All my belongings, clothing; were taken out of room. Some were put in a bag, my overnight carrier was taken out of room as well as all my food in refrigerator and near sink were thrown out. My shaver was thrown out. My 'overnight' shirt and socks were thrown out. Very thankful my White Sox sweater worth a hundred dollars was in my car. This is unreasonable behavior, and theft.

2026-09-13 • via Nuitee
A
Alexis • family_with_children • us
1
2026-09-07 • via Nuitee
A
Anthony • couple • us
4
2026-09-06 • via Nuitee
D
Dr. Edward • couple • us
1
Perhaps the dirtiest extended stay in the the United States
Pros:

Absolutely nothing Except for this lady named Gina. She’s delighted of that place.

Cons:

It is filthy

2026-09-06 • via Nuitee
I
Imad • solo_traveller • us
3
Pros:

Nothing

Cons:

The smell in the room was bad
No electricity

2026-09-02 • via Nuitee
N
Nancy • solo_traveller • us
9
2026-09-02 • via Nuitee
Y
Yadira • solo_traveller • us
3
Dissapointing
Pros:

Good location

Cons:

Uncomfortable bed, uncomfortable pillows, it offers breakfast and it is only coffee and muffins, not as it is offered.

2026-08-31 • via Nuitee
C
Carlos • solo_traveller • us
4
2026-08-31 • via Nuitee
J
Jimenez • couple • us
1
2026-08-30 • via Nuitee
U
Uzunov • solo_traveller • us
10
2026-08-30 • via Nuitee
D
Danna • solo_traveller • us
1
2026-08-23 • via Nuitee
D
Dzhavid • solo_traveller • us
5
Pros:

Расположение отеля.

Cons:

Я прожил 5 ночей !В одном номере не работала микроволновая печь,я попросил другой номер !мне дали его через два дня!!в котором не работает электрическая печка!Посуды для кухни вообще не было все пять ночей моего пребывания в отеле!(((

2026-08-23 • via Nuitee
G
Guapisaca • couple • es
7
Was good overall but they need to fix the bed
Pros:

Location

Cons:

Wobbly bed

2026-08-22 • via Nuitee
M
Morrissey • family_with_children • us
4
Terrible
Pros:

Nothing but it was close to ztores

Cons:

It wasn't clean the doorknob on the room was broken it smelled bad in hallways . No breakfast at all . The room was just nasty I had to go to the store get cleaning supplies n my own sheets just so I'm comfortable

2026-08-21 • via Nuitee
M
Mark • solo_traveller • us
7
ok
Pros:

Nice small breakfast to go

Cons:

Don't change sheets or towels while still there, even over two and a half weeks.

2026-08-20 • via Nuitee