Extended Stay America Suites - Chicago - Schaumburg - Convention Center

Hotels
•
Extended Stay America Suites
7 (467 reviews)
51 East State Parkway , Schaumburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good/central location (convenient for convention center)
Affordable / cheap rates for the area
Occasional friendly/helpful staff
No deposit / good price options
Cons:
Cleanliness issues: roaches, cobwebs, overflowing trash
Outdated/worn rooms and uncomfortable beds
Broken or missing in‑room items (remotes, phones, AC, window)
Poor or minimal amenities (kitchen lacks utensils, poor breakfast)
Safety/security concerns and transient population around hotel
Unhelpful or understaffed front desk at times

Categories

Cleanliness
5.5
Multiple reports of roaches, cobwebs, overflowing trash outside and generally poor housekeeping in rooms and public areas.
Service
8.5
Mixed: staff were sometimes polite and helpful, but reviewers also note short‑fused or unhelpful front desk, and frequent absence of staff.
Location
9.5
Consistently cited as a strong point — convenient for the convention center and generally a good location for guests' needs.
Room Quality
5.5
Rooms described as outdated and worn: uncomfortable beds (plastic mattress covers), broken windows/AC covers, old furniture and malfunctioning remotes/phones.
Amenities
6
Amenities are minimal or poorly supplied — kitchens lack utensils/plates/cups, limited/absent in‑room supplies and occasional inoperative card readers/locks.
Value for Money
9.5
Frequently described as cheap/affordable for the area; reviewers note it is budget pricing and you 'get what you pay for.'
Food and Beverage
5
Onsite breakfast described poorly ('absolute trash' / more like a morning snack); limited F&B offerings and low quality.
Overall Experience
6.5
Overall stay is described as disappointing or problematic for many guests (safety concerns, cleanliness and maintenance issues), though acceptable for some short overnight needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:02

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in your room, perfect for longer stays or quick meals.

Complimentary Grab-and-Go Breakfast
Start your day right with a selection of bars, muffins, hot cereal, coffee, and tea, ensuring you're fueled up for your adventures.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and upgraded bedding. Explore attractions like Woodfield Mall and Medieval Times just a stone's throw away.

Book now for a comfortable and hassle-free stay at Extended Stay America - Chicago - Schaumburg - Convention Center.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7
Based on 467 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 6
Value for Money: 9.5
Food and Beverage: 5
Overall Experience: 6.5
D
Dzhavid • solo_traveller • us
5
Pros:

Расположение отеля.

Cons:

Я прожил 5 ночей !В одном номере не работала микроволновая печь,я попросил другой номер !мне дали его через два дня!!в котором не работает электрическая печка!Посуды для кухни вообще не было все пять ночей моего пребывания в отеле!(((

2026-08-23 • via Nuitee
D
Danna • solo_traveller • us
1
2026-08-23 • via Nuitee
G
Guapisaca • couple • es
7
Was good overall but they need to fix the bed
Pros:

Location

Cons:

Wobbly bed

2026-08-22 • via Nuitee
M
Morrissey • family_with_children • us
4
Terrible
Pros:

Nothing but it was close to ztores

Cons:

It wasn't clean the doorknob on the room was broken it smelled bad in hallways . No breakfast at all . The room was just nasty I had to go to the store get cleaning supplies n my own sheets just so I'm comfortable

2026-08-21 • via Nuitee
M
Mark • solo_traveller • us
7
ok
Pros:

Nice small breakfast to go

Cons:

Don't change sheets or towels while still there, even over two and a half weeks.

2026-08-20 • via Nuitee
S
Sijuade • solo_traveller • us
1
Avoid at all cost
Pros:

There was nothing to like.

Cons:

I've stayed at Extended Stat locations before, this was the 1st at this location and will be the last. I was refunded because the 1st room, the electrical plugs didn't work, the phone didn't work, and the TV didn't work. The 2nd room was no better. After complaining the 3rd time we were offered a refund which we graciously accepted.

2026-08-18 • via Nuitee
D
Duran • couple • us
9
2026-08-16 • via Nuitee
T
Todd • solo_traveller • us
1
Pros:

Location

Cons:

The guy in the wheelchair in front of the motel smoking weed trying to sell me gift cards. As soon as I got in the room, turned on the light, cockroaches were running everywhere. Immediately walked out & demanded a full refund!!!

2026-08-13 • via Nuitee
A
Ambrosia • couple • us
5
Ok for a night passing thru
Pros:

Location

Cons:

A little outdated
Trash over flowing outside

2026-08-08 • via Nuitee
R
Robert • solo_traveller • us
3
2026-08-08 • via Nuitee
N
Nancy • couple • us
9
2026-08-05 • via Nuitee
J
Jacob • solo_traveller • us
4
Pros:

Cheap rates for the area

Cons:

You get what you pay for. Staff was very polite but the hotel is really outdated and it was the most uncomfortable hotel bed I'd ever had.

2026-08-03 • via Nuitee
E
Enes • couple • us
10
2026-07-25 • via Nuitee
B
Brittany • family_with_children • us
1
Don't stay here.
Pros:

We booked this space to be close to Karate Worlds at the convention center. For our family it seemed to be affordable and close proximity. The stay was a disaster.

Cons:

We were greeted by a man sitting in front of the hotel, yelling that he would F* kill us. Chop off our heads and no one would ever find us again. Awesome for my 10 year old to hear (note the sarcasm.) The woman at the counter ensured me he was being dealt with. He was gone within 15 minutes, only to turn up again the next day. Matters were only made worse when the outside door card readers didnt work, so long stay guests just regularly wedged rocks in the doors to keep them open at all times. We quickly noted that our window was broken and left open, unable to shut. I told the front desk and they said they couldnt really do much about it. I called around to find somewhere else to stay, but everything was booked. We were stuck here. We were able to wedge the ironing board in the winow as a make shift lock, once we shimmed the window near shut.

Many other things to note- while there is a kitchen, nothing for the kitchen is provided. The mattress covers are THICK plastic, this baby pee pad, and so loud when people move on them. Our son said they sounded like bubble wrap. The room has cob webs in corners. There is rarely staff at the front counter to help. There is a long term stay transient community that basically lives out of this hotel. Speculation, but there is seemingly sex work happening.

Such a shame. We've stayed at other ES and had a great experience.

2026-07-24 • via Nuitee
N
Nikita • couple • us
7
Short comfortable affordable weekend
Pros:

Good location and clean

Cons:

Check in staff was short fuse with customers for asking questions

2026-07-20 • via Nuitee
C
Cory • solo_traveller • us
6
Quiet good price
Pros:

Good price no deposit

Cons:

Breakfast absolute trash should’ve advertised it as morning snack

2026-07-19 • via Nuitee
B
Bektursun • couple • us
3
2026-07-17 • via Nuitee
R
Robin • solo_traveller • us
1
This Place Has Roaches
Pros:

The kitchen had nothing. No utensils, plates, cups, nothing. I saw a roach crawl on my door. The closet was just an open space with no doors. The bed was hard. There was no remote in my room, and when I called about it, I had to get dressed, come down, and get it myself. I will never stay here again.

Cons:

I didn't like anything about this place. One of the worse hotels I have ever stayed in by a landslide. I wouldn't recommend this place to anyone.

2026-07-16 • via Nuitee
R
Rachel • extended_group • us
1
Didnt happen, wouldnt reccomend
Pros:

Was not able to stay where I was booked so cannot list anything I liked

Cons:

The staff were unhelpful and the hotel could not honor my reservation.

2026-07-14 • via Nuitee
D
Danna • solo_traveller • us
3
2026-07-10 • via Nuitee