The Sebel Brisbane

Hotels
•
The Sebel
8.4 (1264 reviews)
95 Charlotte Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent food quality
Noise from construction

Categories

Cleanliness
7.4
Multiple mentions of issues like mould and dust, impacting overall cleanliness perception.
Service
9.4
Positive remarks about staff being amazing and helpful.
Location
9.4
Location frequently praised as convenient and ideal for events.
Room Quality
8.4
Generally good quality, but mentions of some rooms being dated and small.
Amenities
8.4
Basic amenities noted, but some complaints regarding broken air conditioning.
Value for Money
7.9
Mixed reviews about pricing, particularly regarding inflated prices during peak times.
Food and Beverage
7.4
Breakfast described as average, with some items below expectations.
Overall Experience
8.9
Overall experience positive, with favorable mentions about critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:54

Property Description

Luxurious Accommodation and Convenient Location

The Sebel Brisbane offers a luxurious stay in the heart of Brisbane CBD, just a short walk from Queen Street Mall. Guests can choose from a variety of air-conditioned rooms and apartments, each equipped with modern amenities including flat-screen TVs and stylish bathrooms. The apartments even feature kitchenettes and laundry facilities for added convenience.

Impressive Facilities for Relaxation and Fitness

Unwind at the heated outdoor swimming pool, stay active in the fitness centre, or rejuvenate in the sauna. The hotel also boasts an onsite bar and restaurant, The Croft House, for delightful dining experiences. Additionally, meeting rooms, secure parking, and a 24-hour reception ensure a seamless stay.

Explore Nearby Attractions with Ease

Discover Brisbane's attractions like the Botanic Gardens and South Bank Parklands within walking distance from the hotel. With easy access to public transport, major stadiums, and the airport, The Sebel Brisbane is the perfect choice for both leisure and business travelers.

To experience luxury and convenience in Brisbane, book your stay at The Sebel Brisbane now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note car parking spaces are AUD 28 per vehicle, per night and are subject to availability. Fees apply for both self and valet parking. This is payable direct to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 28 per day.

Location

Guest Reviews

8.4
Based on 1264 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
K
Katrina • family_with_children • au
7
Pros:

The central location makes it conveniently close to everything. Everything in the room was of good quality and comfortable. The restaurant's food was great and I very much enjoyed the breakfast and room service. The staff were very gracious, hotel and restaurant.

Cons:

A lot of the living room furniture was old and chipped, as well as the hotel printed card information which looked like it was many years old, which did not match expectation. The configuration of the living room furniture was odd, sort of all in a line and leaving one section of the room bare. This was a bit puzzling and didn't give a very homey feel - more like a storage feel, but was fine once you got used to it.

It was very clean except for some bits that were missed for some reason, like the vent near the ceiling in the bedroom, which was situated above the TV and therefore very noticeable. Also the balcony hadn't been cleaned in quite some time and it was bare of furniture - understandable as there was construction going on outside so it would be unlikely that anyone would want to sit there, but it could have done with a sweep and brush down at least every fortnight or so.

2026-03-07 • via Nuitee
K
Keith • couple • ph
6
2026-03-04 • via Nuitee
G
Gunn • family_with_children • au
9
Pros:

Excellent location staff were exceptional all round beautiful stay

2026-03-04 • via Nuitee
M
Melanie • couple • de
9
2026-03-03 • via Nuitee
S
Sheena • couple • au
8
2026-02-27 • via Nuitee
S
Stuart • couple • au
10
Staff are very helpful
Pros:

The staff are very helpful

Cons:

The proximity to the city is amazing

2026-02-23 • via Nuitee
S
Susan • family_with_children • au
6
2026-02-13 • via Nuitee
S
Sally • couple • au
7
Pleasant stay in cool comfort.
Pros:

Great location. Well supplied kitchen. Excellent staff.

Cons:

It was hard to switch from bath to shower. Air conditioning was tricky to change. Very noisy out by pool area.

2026-02-10 • via Nuitee
M
Max • couple • au
10
2026-02-09 • via Nuitee
M
mark • family_with_children • au
10
2026-01-30 • via Nuitee
N
Naomi • solo_traveller • au
8
Enjoyable for the timeframe
Pros:

It was cosy and welcoming

Cons:

Due to all the constructions and work around the property hard to access even with parking

2026-01-30 • via Nuitee
T
Trevor • family_with_children • au
10
Pros:

..

Cons:

..

2026-01-29 • via Nuitee
M
Meg • couple • au
7
Besides temporary construction noise, it was a lovely stay that was very convenient for my event at Riverstage. Road clo
Pros:

It’s located very centrally. Rooms were spacious and neat.

Cons:

The extremely loud around the clock construction noises.

2026-01-28 • via Nuitee
P
Peter • solo_traveller • au
9
Great location, good value
2026-01-27 • via Nuitee
L
Lucia • family_with_children • au
8
Staff, facilities and location were great! Thank you
Pros:

Everything except the noise and inconvenience of the cross river railway. I think we should have been notified upon booking but I know it’s really hard for your business when these upgrades need to happen.

Cons:

As above

2026-01-27 • via Nuitee
W
wade • solo_traveller • au
10
Excellent hotel, great location with everything you could want from 5 star accommodation.
Pros:

I have stayed at The Sebel before and am therefore familiar with what it offers. Excellent location, great rooms and the city view lived up to expectations. All in all, a great place to stay in Brisbane CBD.

Cons:

Reception staff on arrival was a little cold, but warmed up as our interaction progressed. Other than that initial bump, there was nothing that I did not like about The Sebel.

2026-01-27 • via Nuitee
J
Jill • couple • au
9
Close to everything
Pros:

It was in a convenient location It was clean and comfortable The staff were friendly

2026-01-24 • via Nuitee
J
Jessica • family_with_children • au
7
Ok for a night
Pros:

The room was well appointed if a little small. Clean and beds were comfy. Supplies robes and slippers were a nice touch

Cons:

The smell on of cooking when we stepped out of the elevator was very strong but luckily no smell inside our room.
The construction outside the hotel was not advised prior to check in. Loud construction noise around 10pm was not great.
Breakfast on the Croft House restaurant was terrible. Definitely not enough staff and after waiting 40 minutes for our food in a half full restaurant, we asked where our food was…. the order had been misplaced in the kitchen and they were now cooking it 🙄.

2026-01-23 • via Nuitee
P
Poole • solo_traveller • au
4
Disappointing
Pros:

The room was clean and nicely presented.

Cons:

There were various aspects that made my stay disappointing.
: No room service but menus for dinner and room service displayed in the room. I was not informed when I checked in of this. Why put the menus in the rooms if dinner service is not available nor room service for guests who are busy on a work trip.
: The Airconditioning didn't appear to be working properly as it was on the lowest setting and became quite warm throughout the night.
: The TV kept switching Itself off or the picture would go but the audio remained.. bizarre.
: Building works are being undertaken around the clock outside the Sebel which went all through the night with no break. Drilling and jack hammering all night were unbearable, and I had to get up at 4 am.. needless to say, no sleep. Surely a discounted room or to let guests know at the slightest. It was a very disappointing stay overall, unfortunately.
Other than this it was a nice room, clean and the bed was very comfortable, staff were pleasant, friendly and professional. Staff did offer to change rooms but I was tired and declined the offer as it didn't want people coming in the room at night while I was trying to rest.

2026-01-20 • via Nuitee
L
Lachlan • couple • au
10
Had a great time rooms was excellent
Pros:

Friendly staff, close to entertainment around the city

Cons:

No extra towels near pool or sauna

2026-01-20 • via Nuitee