The Sebel Brisbane

Hotels
•
The Sebel
8.4 (1259 reviews)
95 Charlotte Street , Brisbane , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent food quality
Noise from construction

Categories

Cleanliness
7.4
Multiple mentions of issues like mould and dust, impacting overall cleanliness perception.
Service
9.4
Positive remarks about staff being amazing and helpful.
Location
9.4
Location frequently praised as convenient and ideal for events.
Room Quality
8.4
Generally good quality, but mentions of some rooms being dated and small.
Amenities
8.4
Basic amenities noted, but some complaints regarding broken air conditioning.
Value for Money
7.9
Mixed reviews about pricing, particularly regarding inflated prices during peak times.
Food and Beverage
7.4
Breakfast described as average, with some items below expectations.
Overall Experience
8.9
Overall experience positive, with favorable mentions about critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:54

Property Description

Luxurious Accommodation and Convenient Location

The Sebel Brisbane offers a luxurious stay in the heart of Brisbane CBD, just a short walk from Queen Street Mall. Guests can choose from a variety of air-conditioned rooms and apartments, each equipped with modern amenities including flat-screen TVs and stylish bathrooms. The apartments even feature kitchenettes and laundry facilities for added convenience.

Impressive Facilities for Relaxation and Fitness

Unwind at the heated outdoor swimming pool, stay active in the fitness centre, or rejuvenate in the sauna. The hotel also boasts an onsite bar and restaurant, The Croft House, for delightful dining experiences. Additionally, meeting rooms, secure parking, and a 24-hour reception ensure a seamless stay.

Explore Nearby Attractions with Ease

Discover Brisbane's attractions like the Botanic Gardens and South Bank Parklands within walking distance from the hotel. With easy access to public transport, major stadiums, and the airport, The Sebel Brisbane is the perfect choice for both leisure and business travelers.

To experience luxury and convenience in Brisbane, book your stay at The Sebel Brisbane now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note car parking spaces are AUD 28 per vehicle, per night and are subject to availability. Fees apply for both self and valet parking. This is payable direct to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 28 per day.

Location

Guest Reviews

8.4
Based on 1259 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
S
Susan • family_with_children • au
6
2026-02-13 • via Nuitee
S
Sally • couple • au
7
Pleasant stay in cool comfort.
Pros:

Great location. Well supplied kitchen. Excellent staff.

Cons:

It was hard to switch from bath to shower. Air conditioning was tricky to change. Very noisy out by pool area.

2026-02-10 • via Nuitee
M
Max • couple • au
10
2026-02-09 • via Nuitee
M
mark • family_with_children • au
10
2026-01-30 • via Nuitee
N
Naomi • solo_traveller • au
8
Enjoyable for the timeframe
Pros:

It was cosy and welcoming

Cons:

Due to all the constructions and work around the property hard to access even with parking

2026-01-30 • via Nuitee
T
Trevor • family_with_children • au
10
Pros:

..

Cons:

..

2026-01-29 • via Nuitee
M
Meg • couple • au
7
Besides temporary construction noise, it was a lovely stay that was very convenient for my event at Riverstage. Road clo
Pros:

It’s located very centrally. Rooms were spacious and neat.

Cons:

The extremely loud around the clock construction noises.

2026-01-28 • via Nuitee
P
Peter • solo_traveller • au
9
Great location, good value
2026-01-27 • via Nuitee
L
Lucia • family_with_children • au
8
Staff, facilities and location were great! Thank you
Pros:

Everything except the noise and inconvenience of the cross river railway. I think we should have been notified upon booking but I know it’s really hard for your business when these upgrades need to happen.

Cons:

As above

2026-01-27 • via Nuitee
W
wade • solo_traveller • au
10
Excellent hotel, great location with everything you could want from 5 star accommodation.
Pros:

I have stayed at The Sebel before and am therefore familiar with what it offers. Excellent location, great rooms and the city view lived up to expectations. All in all, a great place to stay in Brisbane CBD.

Cons:

Reception staff on arrival was a little cold, but warmed up as our interaction progressed. Other than that initial bump, there was nothing that I did not like about The Sebel.

2026-01-27 • via Nuitee
J
Jill • couple • au
9
Close to everything
Pros:

It was in a convenient location It was clean and comfortable The staff were friendly

2026-01-24 • via Nuitee
J
Jessica • family_with_children • au
7
Ok for a night
Pros:

The room was well appointed if a little small. Clean and beds were comfy. Supplies robes and slippers were a nice touch

Cons:

The smell on of cooking when we stepped out of the elevator was very strong but luckily no smell inside our room.
The construction outside the hotel was not advised prior to check in. Loud construction noise around 10pm was not great.
Breakfast on the Croft House restaurant was terrible. Definitely not enough staff and after waiting 40 minutes for our food in a half full restaurant, we asked where our food was…. the order had been misplaced in the kitchen and they were now cooking it 🙄.

2026-01-23 • via Nuitee
P
Poole • solo_traveller • au
4
Disappointing
Pros:

The room was clean and nicely presented.

Cons:

There were various aspects that made my stay disappointing.
: No room service but menus for dinner and room service displayed in the room. I was not informed when I checked in of this. Why put the menus in the rooms if dinner service is not available nor room service for guests who are busy on a work trip.
: The Airconditioning didn't appear to be working properly as it was on the lowest setting and became quite warm throughout the night.
: The TV kept switching Itself off or the picture would go but the audio remained.. bizarre.
: Building works are being undertaken around the clock outside the Sebel which went all through the night with no break. Drilling and jack hammering all night were unbearable, and I had to get up at 4 am.. needless to say, no sleep. Surely a discounted room or to let guests know at the slightest. It was a very disappointing stay overall, unfortunately.
Other than this it was a nice room, clean and the bed was very comfortable, staff were pleasant, friendly and professional. Staff did offer to change rooms but I was tired and declined the offer as it didn't want people coming in the room at night while I was trying to rest.

2026-01-20 • via Nuitee
L
Lachlan • couple • au
10
Had a great time rooms was excellent
Pros:

Friendly staff, close to entertainment around the city

Cons:

No extra towels near pool or sauna

2026-01-20 • via Nuitee
K
Kylie • family_with_children • au
5
It was ok but the room had not been cleaned very well. There was dirt all through the drawer on top
Pros:

Location and comfortable beds

Cons:

We requested single beds and got upgraded to a room with one bed. The 6th floor smelled like something had died in there. We got moved to another room but had to wait for it to be ready. The shower was really annoying to use having to pull the pin for it to change from tub to shower and the towels were not very good

2026-01-20 • via Nuitee
J
Jean • solo_traveller • gb
8
Pros:

Very central, great setting to see the city.

Cons:

Can’t make any negative comments. Lovely stay.

2026-01-19 • via Nuitee
J
Janeen • couple • au
9
Great stay and will be even better when the nearby construction is complete
Pros:

Location was excellent as were the staff

Cons:

The bathroom mirror lighting was not the best for makeup application.

2026-01-19 • via Nuitee
C
Cody • family_with_children • au
10
2026-01-19 • via Nuitee
M
Mairi • family_with_children • pg
8
2026-01-19 • via Nuitee
N
Nicola • family_with_children • au
8
Pros:

staff were helpful, good central location

Cons:

Beds were not very comfortable
Noise from building works nearby late into night

2026-01-19 • via Nuitee