Country Inn & Suites by Radisson, Norcross, GA

Hotels
Country Inn & Suites by Radisson Americas
8.2 (446 reviews)
5970 Jimmy Carter Boulevard , Norcross , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Rooms need updating
Mixed reviews on value for money

Categories

Cleanliness
7.2
Several reviews mentioned cleanliness issues, including dirty bathrooms and unclean rooms.
Service
9.2
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.7
The location was praised as convenient and suitable for travelers.
Room Quality
7.7
Some reviews indicated that rooms were dated and in need of modernization.
Amenities
8.2
Breakfast options were satisfactory, but some amenities needed attention.
Value for Money
7.7
Mixed reviews on value for money considering cleanliness issues and room conditions.
Food and Beverage
8.2
Breakfast provided was decent, but could be improved.
Overall Experience
8.7
Overall experiences varied widely, but many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:01

Property Description

Convenient Location:
Situated just off Interstate 85 Exit 99, our Norcross hotel offers easy access to popular attractions like the World of Coca-Cola and downtown Atlanta.

Comfortable Accommodations:
Each room at Country Inn & Suites Norcross features modern amenities such as free Wi-Fi, a flat-screen TV with satellite service, microwave, refrigerator, and work desk for your convenience.

Relaxing Amenities:
Enjoy a complimentary cooked breakfast, take a refreshing dip in the outdoor pool, borrow a book from our library, or stay active in the fitness center. With a 24-hour reception, business center, and laundrette, we ensure all your needs are met during your stay.

Book now and experience a delightful stay at Country Inn & Suites Norcross, your home away from home.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 446 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.7
A
Angeles solo_traveller ve
3
2026-07-15 via Nuitee
V
Vain couple us
1
Cons:

This place is shit. The room had bugs flying around in it. There were hookers in the parking lot taking selfies. I went to breakfast at 8:15 and waited behind two people making waffles, when it was my turn the thing was empty. I asked staff and was pretty much told tuff shit I would sleep in my car rather then stay here complete shit hole

2026-07-15 via Nuitee
W
Waldenmorris solo_traveller us
7
2026-07-12 via Nuitee
L
Leticia solo_traveller us
8
2026-07-10 via Nuitee
N
Ngoc family_with_children us
1
2026-07-09 via Nuitee
S
Sherry solo_traveller us
10
2026-07-08 via Nuitee
V
Valentine couple us
7
2026-07-08 via Nuitee
B
Barri solo_traveller us
1
Fraud - Charges Made Against Me Without My Consent or Permission
Pros:

I liked the king sized bed and the black out noise resistant curtains.

Cons:

On July 3rd the desk clerk got permission and authorization from a higher up to give me a smaller early arrival fee, which was great, however, the next day when I was checking out I asked for a receipt and a really short, male desk clerk manipulated my records by not allowing me to get my deposit back stating that it had only been "a hold" which wasn't true because $213.00 was taken out on the third, $113.00 for the room and $100.00 for the deposit and a separate transaction for $25.00 for an early arrival fee. $238.00 was taken out of my account, which I authorized and was content with. On the 4th of July the small, male desk clerk, instead of printing my receipt, took a long gaze at his computer, shook his head, then printed out a receipt that didn't reflect a deposit, or the correct fee for the room, with absolutely no early arrival fee.

When I asked about it all, NOTHING that he said made sense. Sensing that something fishy was going on I checked my bank account in the parking lot, which is when I saw the July 4th $25.00 charge that he did not inform me that he was going to add to my bill, nor did I authorize it. The day before, I put my signature on both transactions.

I reported it all to my Bank's fraud department and they're working on it. Beware!

2026-07-06 via Nuitee
E
Elizabeth solo_traveller us
1
I didn't stay I paid a cancellation fee and left.
Pros:

The gentleman behind the counter was very polite.

Cons:

The pictures don't match what you see once you arrive. The building needs upkeeping, parking lot was filthy and my room was dirty. Stained and ripped furniture, trash on the floor from the previous occupants and overall dirty. The entire building was dilapidated and in need of serious maintenance.

2026-06-29 via Nuitee
M
Malinda family_with_children us
10
2026-06-22 via Nuitee
B
Brittney solo_traveller us
10
2026-06-16 via Nuitee
S
Susan solo_traveller us
1
Pros:

Nothing...couldn't get away from this place fast enough!! BAD EXPERIENCE!!

Cons:

We DID NOT FEEL SAFE in the neighborhood that the hotel is in....the hotel was nasty! There were spots on the bed & pillowcases(I didn't want to sleep on that or in that bed) it was disgusting.. floor was disgusting with spots of ??? everywhere...then they wouldn't refund my money when we decided not to stay because of the nasty state of the room and not feeling safe( we think they were doing drug deals out in the parking lot) . Very shady people hanging around, trash all over the parking lot. It was a very bad experience !! We just wanted to get away from there!!!!Would not suggest for anyone to stay here

2026-06-15 via Nuitee
M
Miriam couple us
9
2026-06-07 via Nuitee
D
Darryl couple us
10
Pros:

Clean

2026-06-05 via Nuitee
H
Henry family_with_children us
8
2026-05-14 via Nuitee
M
Milby solo_traveller us
3
2026-05-06 via Nuitee
S
Scott solo_traveller us
9
Cons:

Better breakfast

2026-04-21 via Nuitee
J
Jacqueline solo_traveller us
9
Pros:

Convent location

Cons:

N/A

2026-04-20 via Nuitee
C
Cinthya couple us
2
Awful stay
Pros:

Nothing

Cons:

Not clean furniture, outdated dirty hotel
Pictures lie

2026-04-18 via Nuitee
S
sandra family_with_children us
6
Pros:

Location

Cons:

The staff was not at desk which is fine but when he did come smelled of weed

2026-04-06 via Nuitee