B&B HOTEL Burgos

Hotels
Crisol
7.5 (3876 reviews)
Vitoria, 69 , Burgos , es

Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
High prices
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.89
Some reviews mention issues with cleanliness and outdated facilities.
Service
8.36
Positive mentions about the staff friendliness and helpfulness.
Location
7.9
Convenient location for visiting Burgos, despite parking issues.
Room Quality
7.35
Rooms generally comfortable, but some complaints regarding size and maintenance.
Amenities
6.88
Amenities are lacking, and some installations are deemed outdated.
Value for Money
6.84
Some reviews point out that prices are high for the quality of offerings.
Food and Beverage
7.89
Breakfast received positive remarks but not all review details included.
Overall Experience
7.86
Overall experience is positive with notable service, despite some areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 22:26

Property Description

Convenient Location
Located just 300 meters from Burgos Bullring and a short 15-minute walk from the old town, Crisol Puerta de Burgos offers the perfect blend of accessibility and charm.

Comfortable Accommodation
Each air-conditioned room at Puerta de Burgos Hotel is tastefully decorated, equipped with modern amenities such as a safe, minibar, and free WiFi. The spacious rooms also feature a private bathroom with complimentary toiletries.

Great Facilities
With spacious lounges for meetings or events, an extensive breakfast buffet, and convenient room service in partnership with a local restaurant, Puerta de Burgos ensures a seamless stay experience for guests.

Ready to experience the best of Burgos? Book your stay at Puerta de Burgos now!

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Closed bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3876 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
J
Juan Luis extended_group es
8
Bien pero no sé si repetiré.
Pros:

Desayuno bien, parking sin ascensor, pero me dejaron aparcar en la puerta del hotel, desayuno muy malo y no vale los 11,50 (no había casi de nada). Lo mejor, la mujer que me atendió por la tarde y la que me hizo el check out por la mañana.

Cons:

Desayuno timo.

2026-03-04 via Nuitee
E
Enrique extended_group es
8
Cama dura
Pros:

Barato y cerca del sitio donde iba

Cons:

Cama dura

2026-03-03 via Nuitee
G
Gabriella couple pe
3
de muy baja calidad
Pros:

Parece un hotel 2 estrellas cuando indicaba que tenía 4. no había cochera, se había inundado un piso, igual la utilizamos pero sin ascensor, sucia, los pisos no estaban pintados, la iluminación era terrible. el dormitorio viejo. malo. malo.

Cons:

todo era antiguo, le faltaba pintar, la habitación tenía las lozetas de la ducha rotas. no lo recomiéndo.

2026-03-02 via Nuitee
F
Fanny family_with_children fr
10
2026-02-28 via Nuitee
S
Silvan couple es
9
2026-02-26 via Nuitee
S
simoxious extended_group ma
10
All good
Pros:

All good i recommand this hotel

2026-02-25 via Nuitee
R
Rios extended_group es
10
2026-02-23 via Nuitee
M
Miguel solo_traveller es
4
Revisen
Pros:

La ubicación

Cons:

El desayuno, una vergüenza para 12€. El baño incómodo. El garage ruinoso, con filtraciones, da respeto. El ascensor no baja a las plazas por avería de inundación.

2026-02-23 via Nuitee
M
Manuel couple es
6
2026-02-23 via Nuitee
U
urien couple es
9
Pros:

Las habitaciones

Cons:

En la habitación donde me hospede, hacia mucho calor.

2026-02-23 via Nuitee
T
Tomas solo_traveller es
3
Cons:

Primero un fuerte ambientador y después Olor a alcantarilla fuertísimo muy desagradable

2026-02-23 via Nuitee
M
mar extended_group es
9
2026-02-23 via Nuitee
P
Periquene couple es
10
Pros:

Limpieza del hotel

2026-02-23 via Nuitee
V
Vanessa couple gb
9
2026-02-22 via Nuitee
G
González Gonzalez couple es
5
2026-02-22 via Nuitee
G
gonzalez couple es
6
2026-02-22 via Nuitee
G
Gustavo Alberto couple ar
8
2026-02-14 via Nuitee
I
Ibon couple es
10
2026-02-13 via Nuitee
O
Omar solo_traveller es
9
2026-02-13 via Nuitee
S
Silvia couple es
10
Pros:

El personal del hotel excelente

2026-02-12 via Nuitee