Hotel Lisboa Plaza, a Lisbon Heritage Collection

Hotels
Heritage Lisboa
9.4 (249 reviews)
Travessa do Salitre, 7, (Avenida da Liberdade), Lisbon, 1269-066 , Lisbon , PT

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Clean
Helpful staff

Categories

Cleanliness
9.26
The hotel is lovely, very clean and well maintained.
Service
9.73
Amazing staff that could not do enough for us, all so helpful and happy!
Location
9.27
Location was great - a quiet street but close to everything you need in Lisbon.
Room Quality
9.42
The family room was immaculate and spacious with comfy beds.
Amenities
9.25
Well stocked breakfast and areas to sit inside.
Value for Money
9.41
Great value with a comfy stay and reasonable bar prices.
Food and Beverage
9.26
Breakfast is delicious with plenty of choice, very good food.
Overall Experience
9.63
One of the best experiences I have ever had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Experience the charm of Lisbon at Hotel Lisboa Plaza, a premier luxury retreat perfect for your getaway.

Recreation and Relaxation
Unwind at our state-of-the-art fitness center or enjoy picturesque views from our stunning rooftop terrace, an ideal spot to relax with a vibrant city backdrop.

Dining Delights
Savor delectable meals at our onsite Cafe Plaza, offering exquisite lunch and dinner options. For a more casual bite, enjoy freshly brewed coffee and pastries at our café, or take advantage of 24-hour room service.

Comfort and Convenience
Our 112 elegantly designed guest rooms feature cozy minibars, LCD televisions, and luxurious bathrooms equipped with deep soaking tubs and designer toiletries, ensuring a restful stay.

Indulge in the finest experience that Lisbon has to offer. Book your stay at Hotel Lisboa Plaza today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 249 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.42
Amenities: 9.25
Value for Money: 9.41
Food and Beverage: 9.26
Overall Experience: 9.63
5
519lyndaa Family
8
Convenient location.
Pros:

Spent 4 nights here. Hotel is in a good convenient location. Breakfast had a good selection to choose from and the 24hrs complimentary tea and coffee in the lounge is a nice touch. In the room there was a wireless phone charger and an adapter which was useful. The rooms are dated but very clean, AC very quiet which is good. Only negative was the room had a strange strong chemical smell ( we opened the windows as it wasn’t so hot and didn’t need the AC but in the summer may not be an option)

2026-04-03 via Tripadvisor
L
Luketjones Couples Beeston, Nottinghamshire, England
10
Excellent experience!
Pros:

Excellent hotel, right in the heart of Lisbon. Clean and comfortable bedrooms well maintained by housekeeping team, friendly and welcoming reception staff. The communal lounge areas down stairs and the bar are really comfortable and stylish. Alfama and parque commercial only a short walk away. We will definately be back.

2026-03-27 via Tripadvisor
G
gailrenee2014 Family Chicago, Illinois
10
Hotel Lisboa Plaza Outstanding Staff
Pros:

Hotel Lisboa Plaza is an elegant atmosphere with the warmth of home. The staff is everything you might want and then some. The location is close to Metro and steps away from their ‘upper East side’…

2026-03-24 via Tripadvisor
N
newsurfers Couples Grande Prairie, Alberta
10
Beautiful property and great location.
Pros:

The Hotel Lisboa Plaza is a lovely hotel in a great location. The hotel is beautifully decorated and the surroundings and staff make you feel at home. We would highly recommend this property.

2026-03-13 via Tripadvisor
A
AnnB653 Friends getaway Castlebar, County Mayo, Western Ireland
10
Outstanding Hotel
Pros:

Enjoy complementary tea, coffee, water and even champagne for breakfast!

2026-03-11 via Tripadvisor
R
Reality1986 Couples United Kingdom
10
Stay in Lisbon
Pros:

We stayed at Hotel Lisboa Plaza during our visit to Lisbon and had a very pleasant experience.

The location is one of the hotel’s biggest advantages. It sits just off Avenida da Liberdade, so you’re close to the main sights while still enjoying a calm and elegant neighbourhood.

The rooms are quite spacious by Lisbon standards, comfortable and nicely decorated. One thing I genuinely appreciated was the thoughtful amenities in the room — plenty of charging ports and even wireless charging, which is surprisingly rare but extremely useful when travelling.

The interior of the hotel has a classic boutique charm, with beautifully decorated common areas that feel welcoming rather than overly formal.

Breakfast is served until noon, which is perfect if you want to start the day slowly. The buffet was very good quality and tasty, though the selection remains mostly the same each day. Still, it was something we looked forward to every morning.

Another lovely feature is the large guest lounge with complimentary tea and coffee available 24 hours, a great space to sit and relax after a day of sightseeing.

A particularly kind gesture from the staff was sending us a complimentary bottle of wine for a birthday, which was unexpected and very thoughtful.

Overall, a charming boutique hotel with great service, comfortable rooms and an excellent location. We would definitely consider staying here again when returning to Lisbon.

2026-03-10 via Tripadvisor
J
JoMich Couples Alma, Gratiot County, Michigan
10
One of a kind!
Pros:

In March of 2025, my husband and I stayed at this perfectly located, lovely boutique hotel for the third time in two years! As always, the room was cozy and immaculate, the breakfast was outstanding, the rooftop terrace was lovely, and the staff were welcoming and helpful. And because this was our third visit, the management surprised us with a bottle of champagne on ice accompanied by assorted nuts left in our room with a thoughtful note. This was truly above and beyond; we have never experienced such a generous and kind gesture in a hotel anywhere in the world, and we deeply appreciated it! Whenever we are in Lisbon, we will stay at this fabulous hotel. HIGHLY RECOMMEND!

2026-03-07 via Tripadvisor
Q
Q7080NGdavidw Couples Liverpool, Merseyside, England
8
Nice hotel with FAB staff
Pros:

Hotel is situated perfectly for Lisbon center, typically Iberian in it's style. Was obviously a fantastic hotel in it's day but like us all it's showing it's age a little but that doesn't really detract from the experience.
The staff went well and beyond and could not have been more helpful whilst the rooms were relatively large with a decent well functioning ensuite.
Certainly would recommend for a little weekend get away.

2026-02-23 via Tripadvisor
S
Starlight747 Family
10
Wonderful Stay
Pros:

We had a wonderful stay at Hotel Lisboa Plaza. Staff all very friendly, comfortable beds, great location and very easy to get to from airport via metro. The availability of the lounge was a nice added bonus, with tea available at all hours and a nice place to relax outside the room after sightseeing. Breakfast also excellent with staff very attentively refilling food/kettles. Would definitely return to this hotel if returning to Lisbon!

2026-02-17 via Tripadvisor
C
cpO9243HB Family
10
Wonderful hotel and staff.
Pros:

Professional, welcoming, and extremely helpful staff. Beautiful and spacious hotel. Clean and comfortable rooms. Good daily buffet breakfast. Convenient location. Would definitely stay again.

2026-02-07 via Tripadvisor
A
Allycat40 Couples Farnborough, Hampshire, England
10
Lovely Hotel and staff in perfect location
Pros:

We stayed for 3 nights in this wonderful hotel. The location is perfect, central but quiet. All of the staff that we met were excellent, friendly, helpful & efficient - couldn't ask for more. The hotel itself has loads of character with lovely lounges & bar & it is all spotlessly clean. The cherry on the top was a fantastic buffet breakfast with high quality food that is continually topped up. Overall an excellent experience & hope to return.

2026-02-06 via Tripadvisor
T
Trek37274270152 Family
10
Great Experience at Hotel Lisboa Plaza!
Pros:

We absolutely loved our time at Hotel Lisboa Plaza! The staff were incredible, the guest lounges were so cozy, and you can’t beat the location. If you're heading to Lisbon, I highly recommend staying here!

2026-01-23 via Tripadvisor
T
TracyS3 Couples Wimberley, Texas
10
Outstanding service from an outstanding staff
Pros:

There is really only one thing that makes a great hotel. An outstanding staff. Based on this criteria, this hotel is one of the greatest I have had the pleasure to enjoy. The front desk staff was consistently very helpful. The housekeeping staff was always pleasant. The barkeeper was prompt with his service. Our room was perfect. A king size bed was what we were hoping for and that is what we got. I loved the large bath towels. The location turned out to be perfect as well. After this wonderful experience, this is the only hotel I would consider for Lisbon.

2026-01-15 via Tripadvisor
D
davidwF5267IZ Couples
8
So nice we came back again.
Pros:

We have stayed here before and was pleased with everything so we decided to stay again. The hotel is lovely, very clean and well maintained. Breakfast is delicious, plenty of choice and a very relaxed atmosphere. The staff are great and very hard working. Location is on a quiet side street off the main avenue and around a 20-30 minute walk to the riverfront.

2026-01-01 via Tripadvisor
K
katiecE1921GB Friends getaway Plymouth, Devon, England
10
Beautiful hotel with wonderful staff!
Pros:

The hotel was beautiful, amazing staff that could not do enough for us, all so helpful and happy!
We had a family room - it was immaculate and really spacious, the beds were so comfy with beautiful white bedding.
The location was great - a quiet street but close to everything you need in Lisbon within easy walking distance.
Lovely breakfast and tea/coffee making in the lounge 24/7. You can also request tea and coffee making in the room!
Bar food and drinks were good and very reasonable.
I would highly recommend staying here and would like to thank all the staff for giving us such a wonderful stay!

2025-12-18 via Tripadvisor
A
Andy06_12 Family London, England
10
Charming place to stay at the heart of the city
Pros:

We had a lovely stay at the hotel. The breakfast is very good, fresh tasty food with loads of variety the selection of cakes and pastries are amazing. The hotel is a Heritage property, rooms are spacious and clean. They also have a nice lounge for relaxing overall a great stay. A special callout to Joāo from the receptionist team who acted as my local guide and helped us discover places not known to tourist these were amazing.

2025-12-17 via Tripadvisor
C
Connector52965292129 Business
10
A very pleasant experiece
Pros:

I've stayed for business in many hotels all over the world and I've forgotten nearly all of them. But hotel Plaza was such a nice experience that I feel like going back again for pleasure.

2025-12-09 via Tripadvisor
6
604TomB Solo travel Kirkland, Washington
10
Loved this hotel!
Pros:

This was a special place to stay in Lisbon! My room was clean well appointed and spacious complete with a king sized bed. The front desk employees made me feel right at home and gave me great advice for restaurants, activities and assistance. Anna Carolina), Erica and Joao were gold star employees at reception. They could not have been friendlier for all 4 nights I stayed here. Because of them I will be a loyal customer. Breakfast offered wonderful selections and the complimentary afternoon wine served in the lovely lounges was wonderful after a day of sightseeing. I have travelled to over 75 countries and this was one of the best experiences I have ever had. Don’t think twice about staying here. Great location as well.

2025-11-26 via Tripadvisor
K
kaybee20172017 Solo travel Aberdeen, Aberdeenshire, Scotland
10
Clean, pleasant, conveniently located.
Pros:

Just spend 4 nights here. Mainly as just somewhere to sleep as so much to do in Lisbon. But felt need to review as it was a lovely place. I booked a petit room. Small room, perfect for one, or two on a budget, but so much storage, so no ‘living out of a case”for several days, fridge with complimentary water, comfy bed, plenty plug sockets, including a multinational adaptor with usb port. Very clean. Very pleasant staff. Well stocked breakfast. Lots of places to sit inside hotel, would be ideal for small groups travelling together to congregate. Area feels safe for a solo female traveller. About 150 metres from a metro station, making it easy to get from airport (1 easy change).

2025-11-21 via Tripadvisor
D
davidreevestaylor Family Oxford, Oxfordshire, England
10
Fab stay
Pros:

Great hotel, comfortable room and lovely staff
Great location for all sightseeing in Lisbon
Nothing else needs to be said

2025-11-03 via Tripadvisor