Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida

Hotels
8.9 (2684 reviews)
Tv. Salitre / Avd. Liberdade , Lisbon , PT

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location near shopping and transport
Outstanding breakfast with wide selection
Friendly, helpful and professional staff
Free tea/coffee available all day
Comfortable public spaces, terrace and garden
Generally clean rooms and comfortable beds
Private parking available nearby
Cons:
Some rooms are small (especially for families) and bathrooms can be cramped
Moldy/dirty AC and occasional musty odor reported
Shower-in-bathtub arrangement poses slip risk
A few reception staff spoke limited English; slow/unhelpful pre-arrival communication via booking
No pool
Early-morning noise reported by one guest
Old elevators
Paid parking cost (around €18/day) and occasional inflexible date-change policy

Categories

Cleanliness
7.6
Mostly clean in many reports but specific issues noted: a moldy/dirty AC with lingering smell for one guest and a musty odor reported in another room.
Service
9.4
Staff repeatedly described as lovely, welcoming, helpful, charming and professional; a few isolated service problems (limited English at reception for some staff; slow/unwilling booking.com communication) but overall service is a strong positive.
Location
9.6
Consistently praised as an excellent, central location close to shopping, transport and sights — repeatedly called the best or perfect location.
Room Quality
7.6
Rooms are generally clean and comfortable but several guests noted small rooms (especially for families), small bathrooms, preference for showers over baths, and a shower-in-bathtub slip risk.
Amenities
9
Good amenities highlighted: free tea/coffee all day, comfortable public spaces, terrace/garden and reading areas. Private paid parking available nearby; lack of a pool was mentioned.
Value for Money
9.2
Multiple guests called the hotel good value and recommended it; some downside from extra parking cost and one policy dispute over date changes, but overall perceived as good value.
Food and Beverage
9.5
Breakfast repeatedly described as excellent with a large selection (even champagne noted); one report of sub-par food served after 12 on one occasion.
Overall Experience
9.3
Overall very positive guest experiences driven by location, breakfast, staff and pleasant public areas; isolated negatives (room size, AC smell, communication issues) did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 06:45

Property Description

Unique Local-Style Lounge and Chic Terrace
Experience the charm of Lisbon at Hotel Lisboa Plaza with its cozy local-style lounge and chic terrace offering stunning city views.

Blend of Traditional and Modern Decor
Indulge in the perfect blend of traditional Portuguese house décor and modern amenities in every room, including free Wi-Fi and entertainment options.

Convenient Amenities and Dining Options
From a private library with a fireplace to a well-equipped fitness center, this family-run hotel ensures a comfortable stay. Enjoy buffet breakfast at Café Plaza Bistro or unwind with drinks at the bar.

Book your stay at Hotel Lisboa Plaza for a memorable Lisbon getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 2684 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.6
Room Quality: 7.6
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.3
K
Kerry • family_with_children • gb
10
A haven in Lisbon to retreat to after a long day of site seeing.
Pros:

The staff were incredibly friendly. Nothing was too much trouble. Breakfast was lovely, complimentary water in the rooms and spacious.

2026-10-23 • via Nuitee
A
Andre • couple • se
9
2026-10-21 • via Nuitee
L
Larissa • family_with_children • de
9
Charmantes Hotel mit sehr netten Personal
Pros:

Das Hotel liegt sehr zentral, alles ist in Fußnähe zu erreichen, insbesondere Geschäfte, Restaurants und viele Sehenswürdigkeiten.

Cons:

Die Zimmer sind hellhörig.

2026-10-21 • via Nuitee
R
Ruth • couple • us
10
2026-10-20 • via Nuitee
M
mary • extended_group • ca
9
Lovely 4* hotel.
Pros:

Comfortable beds, lobby area is very nice, good location. The hill to get to it is small.

2026-10-20 • via Nuitee
S
SARA • solo_traveller • es
9
2026-10-19 • via Nuitee
M
Mercedes Rosende • couple • es
10
Muy buena estancia en el hotel. El personal de 10. El desayuno muy variado y completo. El servicio de bar y todo en gene
Pros:

El hotel en general. El personal fue maravilloso y la atención de 10.

2026-10-19 • via Nuitee
R
RubensLima • couple • br
10
Hotel de decoração classica e sofisticada
Pros:

Café da manhã muito bom. Funcionario atenciosos. Excelente localização nas proximidades da Av da Liberdade.

2026-10-19 • via Nuitee
R
Roland • couple • de
9
2026-10-18 • via Nuitee
M
Mark • solo_traveller • us
9
A very good choice for a big city hotel.
Pros:

Loved the location. Clean, well-appointed, pleasant and helpful staff. Not at all overpriced. I’d stay again.

2026-10-18 • via Nuitee
D
David • couple • gb
10
Great hotel, good breakfast, easy to get to the sights and good restaurants
Pros:

Characterful room, good breakfast, guests sitting room with tea and coffee

Cons:

View from window

2026-10-18 • via Nuitee
C
claude • extended_group • fr
10
Très agréable !
Pros:

L’emplacement ! Proche du barrio alto par l’ascenseur de Gloria, proche d’une station de métro, sur l’avenue de la liberté…

Cons:

Il n’y a pas de bouilloire dans la chambre

2026-10-17 • via Nuitee
G
Georgia • extended_group • gr
10
2026-10-17 • via Nuitee
M
MARIA DELIZETE • couple • br
10
Maravilha
Pros:

Tudo

2026-10-16 • via Nuitee
M
Maria • couple • es
10
Mos varem trobar molt a gust, tant a s'hotel com a Lisboa en general
Pros:

Sa situacio i es tracte d'es personal.

Cons:

Tot era correcta

2026-10-15 • via Nuitee
K
Katharina • couple • ch
10
2026-10-15 • via Nuitee
J
Josef • solo_traveller • de
9
Perfekt
Pros:

Sehr gepflegt. Guter Service

Cons:

Nichts

2026-10-13 • via Nuitee
L
L. Mia • solo_traveller • se
8
2026-10-13 • via Nuitee
J
julie • solo_traveller • au
10
Pros:

Everything

2026-10-13 • via Nuitee
L
Luis Felipe • couple • es
8
2026-10-13 • via Nuitee