Hotel Lisboa Plaza, a Lisbon Heritage Collection

Hotels
Heritage Lisboa
9.4 (236 reviews)
Travessa do Salitre, 7, (Avenida da Liberdade), Lisbon, 1269-066 , Lisbon , PT

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Clean
Helpful staff

Categories

Cleanliness
9.26
The hotel is lovely, very clean and well maintained.
Service
9.73
Amazing staff that could not do enough for us, all so helpful and happy!
Location
9.27
Location was great - a quiet street but close to everything you need in Lisbon.
Room Quality
9.42
The family room was immaculate and spacious with comfy beds.
Amenities
9.25
Well stocked breakfast and areas to sit inside.
Value for Money
9.41
Great value with a comfy stay and reasonable bar prices.
Food and Beverage
9.26
Breakfast is delicious with plenty of choice, very good food.
Overall Experience
9.63
One of the best experiences I have ever had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Experience the charm of Lisbon at Hotel Lisboa Plaza, a premier luxury retreat perfect for your getaway.

Recreation and Relaxation
Unwind at our state-of-the-art fitness center or enjoy picturesque views from our stunning rooftop terrace, an ideal spot to relax with a vibrant city backdrop.

Dining Delights
Savor delectable meals at our onsite Cafe Plaza, offering exquisite lunch and dinner options. For a more casual bite, enjoy freshly brewed coffee and pastries at our café, or take advantage of 24-hour room service.

Comfort and Convenience
Our 112 elegantly designed guest rooms feature cozy minibars, LCD televisions, and luxurious bathrooms equipped with deep soaking tubs and designer toiletries, ensuring a restful stay.

Indulge in the finest experience that Lisbon has to offer. Book your stay at Hotel Lisboa Plaza today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 236 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.42
Amenities: 9.25
Value for Money: 9.41
Food and Beverage: 9.26
Overall Experience: 9.63
D
davidwF5267IZ Couples
8
So nice we came back again.
Pros:

We have stayed here before and was pleased with everything so we decided to stay again. The hotel is lovely, very clean and well maintained. Breakfast is delicious, plenty of choice and a very relaxed atmosphere. The staff are great and very hard working. Location is on a quiet side street off the main avenue and around a 20-30 minute walk to the riverfront.

2026-01-01 via Tripadvisor
K
katiecE1921GB Friends getaway Plymouth, Devon, England
10
Beautiful hotel with wonderful staff!
Pros:

The hotel was beautiful, amazing staff that could not do enough for us, all so helpful and happy!
We had a family room - it was immaculate and really spacious, the beds were so comfy with beautiful white bedding.
The location was great - a quiet street but close to everything you need in Lisbon within easy walking distance.
Lovely breakfast and tea/coffee making in the lounge 24/7. You can also request tea and coffee making in the room!
Bar food and drinks were good and very reasonable.
I would highly recommend staying here and would like to thank all the staff for giving us such a wonderful stay!

2025-12-18 via Tripadvisor
A
Andy06_12 Family London, England
10
Charming place to stay at the heart of the city
Pros:

We had a lovely stay at the hotel. The breakfast is very good, fresh tasty food with loads of variety the selection of cakes and pastries are amazing. The hotel is a Heritage property, rooms are spacious and clean. They also have a nice lounge for relaxing overall a great stay. A special callout to Joāo from the receptionist team who acted as my local guide and helped us discover places not known to tourist these were amazing.

2025-12-17 via Tripadvisor
C
Connector52965292129 Business
10
A very pleasant experiece
Pros:

I've stayed for business in many hotels all over the world and I've forgotten nearly all of them. But hotel Plaza was such a nice experience that I feel like going back again for pleasure.

2025-12-09 via Tripadvisor
6
604TomB Solo travel Kirkland, Washington
10
Loved this hotel!
Pros:

This was a special place to stay in Lisbon! My room was clean well appointed and spacious complete with a king sized bed. The front desk employees made me feel right at home and gave me great advice for restaurants, activities and assistance. Anna Carolina), Erica and Joao were gold star employees at reception. They could not have been friendlier for all 4 nights I stayed here. Because of them I will be a loyal customer. Breakfast offered wonderful selections and the complimentary afternoon wine served in the lovely lounges was wonderful after a day of sightseeing. I have travelled to over 75 countries and this was one of the best experiences I have ever had. Don’t think twice about staying here. Great location as well.

2025-11-26 via Tripadvisor
K
kaybee20172017 Solo travel Aberdeen, Aberdeenshire, Scotland
10
Clean, pleasant, conveniently located.
Pros:

Just spend 4 nights here. Mainly as just somewhere to sleep as so much to do in Lisbon. But felt need to review as it was a lovely place. I booked a petit room. Small room, perfect for one, or two on a budget, but so much storage, so no ‘living out of a case”for several days, fridge with complimentary water, comfy bed, plenty plug sockets, including a multinational adaptor with usb port. Very clean. Very pleasant staff. Well stocked breakfast. Lots of places to sit inside hotel, would be ideal for small groups travelling together to congregate. Area feels safe for a solo female traveller. About 150 metres from a metro station, making it easy to get from airport (1 easy change).

2025-11-21 via Tripadvisor
D
davidreevestaylor Family Oxford, Oxfordshire, England
10
Fab stay
Pros:

Great hotel, comfortable room and lovely staff
Great location for all sightseeing in Lisbon
Nothing else needs to be said

2025-11-03 via Tripadvisor
M
michaelgS9163TL Couples Shorne, Kent, England
10
A REALLY EXCELLENT CLASSICAL AND WELCOMING HOTEL IN ONE OF THE BEST LOCATIONS
Pros:

We had a 5 night stay in this beautiful Portuguese Classical Hotel, and from the time we arrived until leaving the Service given by the Hotel staff was exceptionally good in every way. On arrival we were surprised and very pleased to be informed that we had been given a complimentary upgrade to a suite on the 6th floor (Room 610) and this was a delight. Spacious and so well furnished and this really did make our stay that much better. The Hotel is beautifully decorated and so much thought has gone into this, and their attention to detail is first class. The welcoming lounge with free tea/coffee 24/7 is a real bonus as well.
The sleep quality was extremely good, and the breakfast in the morning was fine for us, both quality and choice.
Many thanks to the Portuguese Receptionist at the Front Desk, I think her name was Anna, was extremely helpful and knowledgeable in arranging our tours.
We would certainly stay here again.

2025-10-28 via Tripadvisor
6
686lear Couples Copenhagen, Zealand
10
Fantastic stay
Pros:

Is very central and close to a lot of attractions but never feeling like you are in the middle of the city.
Has a nice terrace where you can sunbathe, relax, or other.
Nice breakfast - lot of different options. Has the standard bread, eggs, yogurt, fruits etc.

2025-10-26 via Tripadvisor
V
Voyage19277673768 Couples
10
A perfect resting place central to everything Lisbon.
Pros:

Our second trip to Lisbon we decided to stay at the same hotel for ease and familiarity.
So glad we did! It is truly like stepping back in time. Elegant without being pretentious. Friendly without being fussy.
Accommodations, food, drink and atmosphere are amazing. But the Staff really sets this establishment appart!
Will definitely stay here three next time we return!

2025-10-22 via Tripadvisor
M
MaryC476 Couples Brisbane, Brisbane Region, Queensland
8
Small room but comfortable and great location
Pros:

Excellent location.. quiet and safe and close to restaurants supermarket and Alfama etc.
reception staff were helpful and offered some good advice for restaurants.
Old-worldly decor well maintained and plenty seating areas and terrace on 5th floor.
Our room was a bit smaller than we prefer but marble bathroom and fresh towels and bed made everyday made up for it.

2025-10-13 via Tripadvisor
P
Pasquale
8
Pros:

Staff and location were great, the hotel itself is a bit dated.

2025-10-12 via Nuitee
T
thepipefishfans Couples London, England
10
first class
Pros:

we were lucky enough to stay for four nights.this hotel is first class ,from a warm welcome all throughout our stay we could not have been better looked after .they thought of everything even down to an adaptor in the room which was set up for appliances from the uk ,never seen one before but so appreciated.beautiful room ,great bathroom ,i adore a bath ,complimentary water ,fabulous breakfast ,didn't want for a thing .placed in a part of the city which made getting around so easy this hotel ticks every box .i would highly recommend and i will not hesitate to return , thank you all for a fantastic stay

2025-10-11 via Tripadvisor
L
leannl732 Friends getaway
10
Positive experience handling a situation
Pros:

We unfortunately had to cancel our booking here. I explained the situation of my dads imminent declining health (he passed the day after my return) and the hotel graciously provided a refund…now, this is the kind of place I want to use for a future stay.

2025-10-04 via Tripadvisor
D
Debra
10
Pros:

Great place! Walkable and quiet. Nice staff. Excellent breakfast!

2025-09-29 via Nuitee
S
Savina Damyanova friends
4
Pros:

Staff was kind but hotel is very old, rooms need renovation.

2025-09-26 via Nuitee
J
Jorge
10
Historic feel
Pros:

The stay at this charming, historic feeling hotel was great. Located just a block off the main street, it offers the perfect balance of convenience and tranquility. The staff was gracious and the room was cozy.

2025-09-26 via Nuitee
I
IbrahimElzein Friends getaway Beirut
10
Beautiful Hotel
Pros:

Beautiful hotel in a beautiful neighborhood in Lisbon. The receptionist was very welcoming and assisted us with all our questions and requests.

The room is big and comfortable. Very clean.

2025-09-25 via Tripadvisor
O
Older1234 Friends getaway
10
Awesome Hotel
Pros:

We were a Group of 6 travelling together and this is what we found. Near the heart of Lisbons restaurant and shopping area and was walking distance to both. This is a beautifully maintained hotel with great Breakfast everyone can enjoy with lots of choices. Friendly and helpful staff and a rooftop terrace for smokers or private get togethers. This place has old world charm with all the amenities of a modern hotel. This would be a great place for anyone to stay

2025-09-23 via Tripadvisor
H
hilaryc693 Friends getaway
10
Great hotel, great trip
Pros:

Great experience! The staff were amazing - extremely friendly and always ready to assist. The lounge is always supplied with free coffee, tea and ice cold water. Trust me, you’ll want that water after a long day of sightseeing. The room was clean; breakfast was abundant and the onsite restaurant was very good. I’d definitely book this hotel again. Location is close to a lot of restaurants, hop on hop off locations and shopping! Thanks 🙏🏽

2025-09-19 via Tripadvisor