Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida

Hotels
8.9 (2470 reviews)
Tv. Salitre / Avd. Liberdade , Lisbon , pt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location near shopping and transport
Outstanding breakfast with wide selection
Friendly, helpful and professional staff
Free tea/coffee available all day
Comfortable public spaces, terrace and garden
Generally clean rooms and comfortable beds
Private parking available nearby
Cons:
Some rooms are small (especially for families) and bathrooms can be cramped
Moldy/dirty AC and occasional musty odor reported
Shower-in-bathtub arrangement poses slip risk
A few reception staff spoke limited English; slow/unhelpful pre-arrival communication via booking
No pool
Early-morning noise reported by one guest
Old elevators
Paid parking cost (around €18/day) and occasional inflexible date-change policy

Categories

Cleanliness
7.6
Mostly clean in many reports but specific issues noted: a moldy/dirty AC with lingering smell for one guest and a musty odor reported in another room.
Service
9.4
Staff repeatedly described as lovely, welcoming, helpful, charming and professional; a few isolated service problems (limited English at reception for some staff; slow/unwilling booking.com communication) but overall service is a strong positive.
Location
9.6
Consistently praised as an excellent, central location close to shopping, transport and sights — repeatedly called the best or perfect location.
Room Quality
7.6
Rooms are generally clean and comfortable but several guests noted small rooms (especially for families), small bathrooms, preference for showers over baths, and a shower-in-bathtub slip risk.
Amenities
9
Good amenities highlighted: free tea/coffee all day, comfortable public spaces, terrace/garden and reading areas. Private paid parking available nearby; lack of a pool was mentioned.
Value for Money
9.2
Multiple guests called the hotel good value and recommended it; some downside from extra parking cost and one policy dispute over date changes, but overall perceived as good value.
Food and Beverage
9.5
Breakfast repeatedly described as excellent with a large selection (even champagne noted); one report of sub-par food served after 12 on one occasion.
Overall Experience
9.3
Overall very positive guest experiences driven by location, breakfast, staff and pleasant public areas; isolated negatives (room size, AC smell, communication issues) did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 06:45

Property Description

Unique Local-Style Lounge and Chic Terrace
Experience the charm of Lisbon at Hotel Lisboa Plaza with its cozy local-style lounge and chic terrace offering stunning city views.

Blend of Traditional and Modern Decor
Indulge in the perfect blend of traditional Portuguese house décor and modern amenities in every room, including free Wi-Fi and entertainment options.

Convenient Amenities and Dining Options
From a private library with a fireplace to a well-equipped fitness center, this family-run hotel ensures a comfortable stay. Enjoy buffet breakfast at Café Plaza Bistro or unwind with drinks at the bar.

Book your stay at Hotel Lisboa Plaza for a memorable Lisbon getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 2470 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.6
Room Quality: 7.6
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.3
M
MOHAMED • couple • lu
9
2026-07-18 • via Nuitee
M
Monica • extended_group • co
10
An excellent vintage hotel( as they call it) with a fantastic location, outstanding service, and thoughtful amenities th
Pros:

We had a wonderful stay. The location was perfect, making it easy to explore the city on foot, with restaurants, shops, major attractions, and even the train station all within walking distance. Everyone at the hotel was incredibly kind and welcoming, and the service was excellent throughout our stay. The gym was well-equipped, and the breakfast was outstanding, with plenty of delicious options. We especially appreciated the extended breakfast hour, the kindness of the staff there and the options.

2026-07-18 • via Nuitee
I
Inês Leite • couple • pt
9
2026-07-18 • via Nuitee
I
Ilona • solo_traveller • nl
10
Great place, where hospitality still excists.
Pros:

Lovely staff and very central.

Cons:

Only suggestion is if you book with a dog is to have bowl in the room.

2026-07-18 • via Nuitee
S
Sergey K • solo_traveller • ru
10
2026-07-18 • via Nuitee
S
Schmid • solo_traveller • ch
10
Pros:

..

Cons:

..

2026-07-18 • via Nuitee
K
Karsten • extended_group • no
8
2026-07-17 • via Nuitee
B
Brigitte • solo_traveller • de
10
Sehr angenehmer Aufenthalt in allen Belangen !
Pros:

Sehr sauberes ruhiges aber doch zentral gelegenes Hotel. Mitarbeiter alle sehr freundlich!

2026-07-17 • via Nuitee
S
Susan • couple • fr
10
Super and relaxing mini break, fabulous location and really nice breakfast
Pros:

Excellent mini break, great location, service, room and breakfast

2026-07-17 • via Nuitee
K
Karl • couple • be
10
Super , ideaal voor bezoek Lissabon
Pros:

Super vriendelijk personeel, parking die je mag blijven gebruiken bij uitchecken

Cons:

/

2026-07-17 • via Nuitee
S
Sean • couple • au
10
Excellent stay would not change a thing
Pros:

The location is walking distance from the Av Liberdade which is so central. The room we had was nice and spacious and good bed and comfortable. The staff were excellent and especially Jorge was very welcoming and helpful.

Cons:

Nothing that I didn’t like

2026-07-17 • via Nuitee
U
Urbainilla • family_with_children • mx
8
Excelente opción cercana al centro de Lisboa.
Pros:

Excelente atención.

Cons:

Los elevadores se sienten un poco viejos y pequeños.

2026-07-16 • via Nuitee
C
Carla Ivette • family_with_children • mx
8
Pros:

La ubicación

Cons:

Que el baño había cabellos en el piso

2026-07-16 • via Nuitee
J
JING • solo_traveller • es
10
Pros:

Estilo

2026-07-16 • via Nuitee
A
Anke • couple • dk
9
2026-07-16 • via Nuitee
N
Nicole • couple • de
7
2026-07-16 • via Nuitee
R
Rytis • couple • lt
8
2026-07-15 • via Nuitee
L
Laura Elena • solo_traveller • mx
10
Pros:

Exelente atenciones

2026-07-15 • via Nuitee
R
Ruth • couple • br
10
2026-07-15 • via Nuitee
N
Nivedita • solo_traveller • in
10
2026-07-15 • via Nuitee