Lilianfels Resort and Spa

Hotels
8.5 (1144 reviews)
5 - 19 Lilianfels Avenue , Katoomba , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Need for renovations
Inconsistent service
Aged amenities

Categories

Cleanliness
7.71
Rooms and bathrooms show signs of age; some bed sheets were unclean.
Service
9.68
Staff were friendly and attentive, but some staff were unresponsive.
Location
9.72
Great location near Blue Mountains; excellent views.
Room Quality
8.17
Rooms are dated with chips on furniture; a bit tired looking.
Amenities
7.7
Spa organization was disorganized, furniture in the pool area felt neglected.
Value for Money
8.16
Experience did not justify the high cost; poor variety for breakfast.
Food and Beverage
7.71
Food was average; limited options for breakfast.
Overall Experience
9.18
Mixed feelings; potential with upgrades but currently lacking in quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:59

Property Description

Luxurious Accommodation in the Blue Mountains

The 5-star Lilianfels Blue Mountains Resort & Spa is a grand country house nestled in 2 acres of gardens, offering a luxurious stay in the picturesque Blue Mountains. The boutique rooms boast elegant decor, modern amenities, and stunning views of the surrounding mountains.

Gourmet Dining and Relaxation

Indulge in delightful gourmet meals and an extensive wine list at the resort's two restaurants. Darley’s Restaurant, with its romantic ambiance and breathtaking garden views, serves modern Australian cuisine in a charming setting. After a satisfying meal, unwind at the luxury spa facilities or take a refreshing dip in the outdoor pool.

Activities and Exploration

Guests can engage in a variety of activities, from spa treatments to outdoor tennis and nature walks. Explore the beauty of the Blue Mountains with guided tours arranged by the attentive staff. For a seamless experience, valet parking service is also available.

Experience luxury and serenity at Lilianfels Blue Mountains Resort & Spa.

Important information:

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation. For children (4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card. Please note that there is a 2.25% charge when you pay with a Diners Club or JCB credit card.

Please note the following opening hours of facilities:
- Darley's Fine Dining Restaurant: open from 18:00 Tuesday - Saturday.
- Lilianfels Day Spa opening hours: Monday - Thursday: 9:00 - 18:00 Friday - Sunday: 08:00 - 19:00 Please call in advance to make any reservations for spa appointments, using the contact details found on the booking confirmation.

Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.

Please note that pets are allowed, subject to availability to specific pet allocated ground floor rooms. Additional charges will be applicable. For more information please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Apr 21, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Tue, Apr 7, 2026 until Mon, Aug 31, 2026
Spa/wellness center is closed from 2026-06-30 until 2026-04-21
Sauna is closed from 2026-06-30 until 2026-04-21

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1144 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 9.18
R
Ryota • family_with_children • jp
10
2026-05-09 • via Nuitee
D
Daniel • couple • au
8
Pros:

Location was excellent and it is a beautiful building.

Cons:

I was unaware when I booked that both the pools were out of action and the spa area. There was no discount due to this though they promote the fact that those things are available. We were a bit disappointed by this as it was our 30 th wedding anniversary.

2026-05-03 • via Nuitee
M
Manni • family_with_children • gb
9
Quaint Hotel
Pros:

A lovely hotel with newly refurbished rooms (had to open the window to clear the paint smell). Large comfy bed and sofa. Ms Lillians is a great restaurant and would recommend.

Cons:

The shower in the bathroom flooded the floor - just needs more sealant around the base. The spa and outdoor pool were closed which was a shame as it was still sunny and warm. For dinner one night, we had dinner at the lounge. I waited 45 for my main (porchetta) which was not good. We also booked afternoon tea with champagne. The tea did not come out on a 3 tiered stand as it should do but as 3 separate plates. The scones were good but there was plain runny cream instead of clotted cream. The very lovely waitress forgot to ask if we wanted tea and had to be reminded by her manager when we had almost finished. On checking out the reception managed to charge my card twice. I put this all down to teething problems as there is a change in management.

2026-05-01 • via Nuitee
D
Darralyne • couple • au
8
A beautiful renovation of an historic hotel.
Pros:

Stunning newly renovated bedroom

Cons:

Nothing

2026-04-29 • via Nuitee
K
Karen • couple • au
4
Not worth it.
Pros:

Darley's is always fabulous and these days the restaurant carries the hotel.

Cons:

The hotel used to be a luxury hotel but it isn't any more.

SOAP: There was no soap provided in the bathroom, just body wash dispensers bolted to the walls. When I had a bath I could not reach the body wash dispenser so I had to get out of the bath to get the body wash and then return to the bath.

ROOM SERVICE: I had to ask twice (in the afternoon) for our room to be serviced. The 'please make up our room' sign was on the door nearly all day Sunday.

BEDDING: There was a very thick doona on the bed which was too hot. Doonas look great when the bed is made up but we needed to ask for a blanket so that we could sleep cooler. A blanket was delivered eventually and it looked like it had seen better days. Even with the window open the doona was too hot.

BREAKFAST ROOM: The breakfast room looks over the car park.

MOUNTAIN VIEW ROOM: Our mountain view room (on the first floor) didn't have a mountain view. It looked onto a hedge and a road.

2026-04-29 • via Nuitee
G
Graeme • solo_traveller • au
8
2026-04-29 • via Nuitee
P
Peter • couple • au
9
2026-04-28 • via Nuitee
• solo_traveller • au
4
2026-04-27 • via Nuitee
B
Brandon • family_with_children • au
7
2026-04-27 • via Nuitee
M
Melanie • family_with_children • au
10
Pros:

Great location, quiet and spacious rooms, friendly and helpful staff, a nice indoor pool, great food at the lounge and Miss Lilian. We were a bit concerned with the recent negative reviews but it proved to be a great stay.

Cons:

Minor renovations were still ongoing and the spa was closed. We could smell paint in the rooms too. Would recommend booking in advance for a dinner at the lounge or you’d risk like a 1 hour wait which would be quite hard if you have young kids.

2026-04-18 • via Nuitee
C
Clif • couple • au
8
Always enjoy Lillianfels
Pros:

Location, service, food, staff

Cons:

Disappointed the billiards table has gone and the spa was closed (neither was noted on booking)

2026-04-16 • via Nuitee
A
Anne • extended_group • gb
7
Great location, will return when renovations completed.
Pros:

Location excellent, room service breakfast good. Reminded undergoing extensive renovations so a lot of disruption with lounge, Spa, indoor pool etc etc closrd!

Cons:

Alot of facilities closed.

No reception or lounge.

Restricted access.

2026-04-16 • via Nuitee
S
sallyvic • extended_group • au
10
Location location location
Pros:

The ability to dine within the resort at beautiful restaurants was a real bonus

Cons:

The bed did not have NPD (no partner disturbance). Other than that all was perfect.

2026-04-14 • via Nuitee
A
Agnieszka • couple • au
8
2026-04-14 • via Nuitee
A
Andrew • couple • gb
9
Lovely stay in a fabulous location
Pros:

Incredible location, great evening dining options, very nice bar and lounge area

Cons:

Breakfast was underwhelming. Very limited selection of both fruit and hot items.

2026-04-07 • via Nuitee
A
Anthony • solo_traveller • au
9
Real Comfort
Pros:

Very comfortable

2026-04-06 • via Nuitee
A
Adele • couple • au
9
2026-04-06 • via Nuitee
M
Michael • solo_traveller • au
8
Enjoyed a lovely relaxing break at Lilianfels
Pros:

Recently refurbished, location, friendly staff

Cons:

Parking is difficult

2026-04-06 • via Nuitee
N
Nigel • family_with_children • nz
6
Stay was ok. Loved Echo next door! Beautiful sunset and amazing dinner with very efficient staff.
Pros:

Good breakfast at Darley’s.

Cons:

We arrived to the smell of paint. Laundry and a vacuum cleaner left in the quest area for two days. No snooker table & litter round the property.

2026-04-05 • via Nuitee
S
Sophie • couple • au
6
Do not stay here until they’ve finished renovations
Pros:

The staff were fantastic in finding us a room at the sister property across the road at Echoes Boutique Hotel which is lovely.

Cons:

We booked our stay through booking.com and had absolutely no idea the hotel is under a massive reconstruction. The place looks, sounds and smells like a construction site and for $750 a night - you do not want to stay here. Tradesmen are outside every exit smoking cigarettes, most of the facilities are closed, and there’s construction noise all day. We were horrified when we check in and were just lucky the staff were so understanding and moved us into a better room across the road. Highly recommend you just booked Echoes Boutique Hotel across the road instead. Or at least call ahead and find out if it’s still being renovated.

2026-03-30 • via Nuitee