Lilianfels Resort and Spa

Hotels
8.5 (1109 reviews)
5 - 19 Lilianfels Avenue , Katoomba , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Need for renovations
Inconsistent service
Aged amenities

Categories

Cleanliness
7.71
Rooms and bathrooms show signs of age; some bed sheets were unclean.
Service
9.68
Staff were friendly and attentive, but some staff were unresponsive.
Location
9.72
Great location near Blue Mountains; excellent views.
Room Quality
8.17
Rooms are dated with chips on furniture; a bit tired looking.
Amenities
7.7
Spa organization was disorganized, furniture in the pool area felt neglected.
Value for Money
8.16
Experience did not justify the high cost; poor variety for breakfast.
Food and Beverage
7.71
Food was average; limited options for breakfast.
Overall Experience
9.18
Mixed feelings; potential with upgrades but currently lacking in quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:59

Property Description

Luxurious Accommodation in the Blue Mountains

The 5-star Lilianfels Blue Mountains Resort & Spa is a grand country house nestled in 2 acres of gardens, offering a luxurious stay in the picturesque Blue Mountains. The boutique rooms boast elegant decor, modern amenities, and stunning views of the surrounding mountains.

Gourmet Dining and Relaxation

Indulge in delightful gourmet meals and an extensive wine list at the resort's two restaurants. Darley’s Restaurant, with its romantic ambiance and breathtaking garden views, serves modern Australian cuisine in a charming setting. After a satisfying meal, unwind at the luxury spa facilities or take a refreshing dip in the outdoor pool.

Activities and Exploration

Guests can engage in a variety of activities, from spa treatments to outdoor tennis and nature walks. Explore the beauty of the Blue Mountains with guided tours arranged by the attentive staff. For a seamless experience, valet parking service is also available.

Experience luxury and serenity at Lilianfels Blue Mountains Resort & Spa.

Important information:

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation. For children (4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card. Please note that there is a 2.25% charge when you pay with a Diners Club or JCB credit card.

Please note the following opening hours of facilities:
- Darley's Fine Dining Restaurant: open from 18:00 Tuesday - Saturday.
- Lilianfels Day Spa opening hours: Monday - Thursday: 9:00 - 18:00 Friday - Sunday: 08:00 - 19:00 Please call in advance to make any reservations for spa appointments, using the contact details found on the booking confirmation.

Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.

Please note that pets are allowed, subject to availability to specific pet allocated ground floor rooms. Additional charges will be applicable. For more information please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1109 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 9.18
A
Andrew couple gb
9
Lovely stay in a fabulous location
Pros:

Incredible location, great evening dining options, very nice bar and lounge area

Cons:

Breakfast was underwhelming. Very limited selection of both fruit and hot items.

2026-04-07 via Nuitee
A
Adele couple au
9
2026-04-06 via Nuitee
M
Michael solo_traveller au
8
Enjoyed a lovely relaxing break at Lilianfels
Pros:

Recently refurbished, location, friendly staff

Cons:

Parking is difficult

2026-04-06 via Nuitee
A
Anthony solo_traveller au
9
Real Comfort
Pros:

Very comfortable

2026-04-06 via Nuitee
N
Nigel family_with_children nz
6
Stay was ok. Loved Echo next door! Beautiful sunset and amazing dinner with very efficient staff.
Pros:

Good breakfast at Darley’s.

Cons:

We arrived to the smell of paint. Laundry and a vacuum cleaner left in the quest area for two days. No snooker table & litter round the property.

2026-04-05 via Nuitee
S
Sophie couple au
6
Do not stay here until they’ve finished renovations
Pros:

The staff were fantastic in finding us a room at the sister property across the road at Echoes Boutique Hotel which is lovely.

Cons:

We booked our stay through booking.com and had absolutely no idea the hotel is under a massive reconstruction. The place looks, sounds and smells like a construction site and for $750 a night - you do not want to stay here. Tradesmen are outside every exit smoking cigarettes, most of the facilities are closed, and there’s construction noise all day. We were horrified when we check in and were just lucky the staff were so understanding and moved us into a better room across the road. Highly recommend you just booked Echoes Boutique Hotel across the road instead. Or at least call ahead and find out if it’s still being renovated.

2026-03-30 via Nuitee
C
Corey couple au
10
2026-03-29 via Nuitee
R
Rutherford couple gb
8
Great stay in a beautiful setting
Pros:

Breakfast, location and staff all excellent. Dinner on Sunday was a three course offering which was too much for us. Would have preferred a simpler a la carte choice.

Cons:

We had been advised work was being done at the hotel which would be limited to 9am to 3pm. Immediately before arrival hotel closed Lilianfels and Spa and while we were seamlessly moved to Echoes (which was excellent) the Spa was not available. That did not bother us as we were there to walk and Echoes and staff were excellent.

2026-03-29 via Nuitee
T
Tiffany couple gb
9
Great with fab location
Pros:

Lovely pool area and nice rooms of a good size. Great staff.

Cons:

Our room (10) was great but really dark...needs better lighting

2026-03-28 via Nuitee
D
David couple au
6
Pros:

Charged full amount and facilities not working like indoor pool.

Overpriced hotel. Food was good that's about it.

2026-03-19 via Nuitee
G
GED73 couple au
7
Good location and overall a very good hotel.
Pros:

We really enjoyed our stay. The room was spacious, the bed was very comfortable, and the shower had excellent water pressure with plenty of hot water. Check-in was easy and seamless, and the staff were very friendly and welcoming.

Cons:

Breakfast could be improved, as the toast and poached eggs were unfortunately cold when served.

2026-03-18 via Nuitee
Z
Zahra couple au
8
2026-03-15 via Nuitee
L
louise couple au
7
lovely staff yet poor value for money and hotel is definitely not Luxury
Pros:

staff were excellent

Cons:

Over priced for a hotel that has not be well kept .

most of hotel was closed for renovations so they should have offers a discount rate . pool , spa and the whole
lounge area was closed ! This was not communicated when booking and was dishonest

2026-03-15 via Nuitee
R
Ralph couple au
7
Pleasant and good staff but need refreshing.
Pros:

It’s setting and location

Cons:

Needs major upgrade. It’s tired

2026-03-15 via Nuitee
S
Signe family_with_children lv
1
Disaster
Cons:

A terrible experience — absolutely below any acceptable standard.

When booking, there was no warning whatsoever about the renovation works. These included loud drilling starting before 7 a.m., with the sound of drills continuing throughout the entire day, which completely ruined what was supposed to be a relaxing holiday stay.

One of the main reasons we chose this place was the spa, yet it was not available, just like the indoor pool, due to the renovations. Again, there was no prior notice about any of these major limitations when making the reservation.

The rooms were not very clean. The slippers were covered in hair and already torn, and the bathrobes were worn out and ragged.

Breakfast was extremely disappointing — half the table was just bread, with barely anything to put on it. Even alternative milk wasn’t available unless you asked, and only then did it miraculously appear.

The service staff were very unpleasant and unwelcoming.

The location itself is beautiful, which makes it even sadder that it is so poorly managed.

Overall, it was a complete nightmare. The stay was not worth a single cent — yet it cost us around two thousand.

2026-03-13 via Nuitee
R
Robert family_with_children au
8
2026-03-06 via Nuitee
L
Lyn couple gb
8
2026-03-01 via Nuitee
J
john couple au
9
Pros:

staff

Cons:

no valet parking

2026-03-01 via Nuitee
R
Ros solo_traveller gb
3
Nice position , room ok but safe not working and air con blew straight on your head in bed so couldn’t be left on at nig
Pros:

Location and nice gardens

Cons:

The building work and not being told before we arrived that it was going on

2026-02-26 via Nuitee
A
Albert couple de
7
Ein Hotel mit Stil
Pros:

Wir waren zum zweiten Mal hier. Es ist ein Traumhaft schönes Hotel mit Stil. Die Zimmer im 2 OG sind alle neue Renoviert worden und sind sehr schön gestaltet. Zur Zeit wir noch sehr viel Renoviert, deswegen ist nicht alles offen, und es kann in der Woche laut sein.
Wir werden aber Wiederkommen wenn alle Renovierungen erledigt sind.

Cons:

Die Renovierung im laufenden Betrieb

2026-02-25 via Nuitee