Holiday Inn Bulawayo by IHG

Hotels
•
IHG
8.6 (80 reviews)
Main Street, P.O.Box Ac88 Ascott, Bulawayo , Bulawayo , ZW
263-29-2252464

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Conference space
See all facilities

Review Highlights

Pros:
Great food
Polite and professional staff

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
The staff was polite and very professional.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
Standard quality for this hotel tier.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
The food was always so good.
Overall Experience
8.55
A lovely 28-day stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:52

Property Description

Outdoor Pool and Terrace

Dining and Drinking Options

Convenient Location

Take advantage of the outdoor pool and terrace, or dine at the Phumulani restaurant for delicious meals. With a stay at Holiday Inn Bulawayo, an IHG Hotel, enjoy being within walking distance to National Art Gallery Bulawayo and other attractions. Experience comfort in the individually decorated guestrooms with balconies and deep soaking bathtubs. Don't miss out on the complimentary wired and wireless internet access, business center, and event facilities. Indulge in English breakfasts, and unwind at the bar/lounge. Book now for a memorable stay in Bulawayo.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BUQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 80 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
E
Eve • family
10
Pros:

I had a lovely 28day stay. The food was always so good and the staff was polite and very professional. Will definitely go back again

2025-09-11 • via Nuitee
T
Thabani
10
Pros:

clean rooms ! nice staff! good parking

2025-09-03 • via Nuitee
S
sibonile
10
Pros:

Everything

2025-08-26 • via Nuitee
S
sibonile
10
Pros:

Exceeding excellence

2025-08-26 • via Nuitee
N
Nico
8
Pros:

It was okay, some noise, I think there was a function one of the evenings, so struggled with parking.

2025-06-09 • via Nuitee
S
Sitshengisiwe
10
Pros:

clean

2025-06-08 • via Nuitee
R
Rangarirai
10
Pros:

Exquisite dining options

2025-05-30 • via Nuitee
S
Sibongile
10
Wedding
Pros:

Amazing. We were upgraded to a honey moon suite, they decorated our room and given goodies jumper. I am
Very grateful of the extra mile they took to make our day spacial. Hospitality is on top notch. Very professional.

2025-03-24 • via Nuitee
R
Rangarirai
10
Pros:

Everything is exceptionally good

2025-02-02 • via Nuitee
S
Spiwe
8
Pros:

Good facility

2025-01-12 • via Nuitee
J
Joas
6
Pros:

No proper changing facilities for early check in for golfers wanting to leave their main bags - only option available was gym toilet!

2024-12-09 • via Nuitee
N
Nico
8
Will do it again
Pros:

Comfortable stay. Friendly staff

2024-12-09 • via Nuitee
W
Walter
10
Pros:

I was really happy

2024-10-20 • via Nuitee
P
Patrick • family
10
Pros:

Beautiful place and peaceful

2024-09-11 • via Nuitee
P
Patrick
10
Pros:

Excellent service

2024-09-02 • via Nuitee
H
hilda
10
Pros:

Lovely place with lovely staff. Nice breakfast

2024-08-15 • via Nuitee
D
Deara
8
Nice clean But could use the Upgrade.
Pros:

I like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.

2024-07-16 • via Nuitee
J
Jacques • family
6
Pros:

The check-in took ages and the internet is nowhere existent. It is a disappointing place to stay.

2024-07-12 • via Nuitee
P
Previledge
10
Pros:

Stay was exquisite

2024-07-07 • via Nuitee
N
Noel
10
Pros:

The staff were very friendly and assisted everytime we had a problem

2024-06-25 • via Nuitee