Mercure Paris la Défense Grande Arche

Hotels
•
Mercure
7.9 (869 reviews)
17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot , Nanterre , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from RER
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.54
Mixed reviews regarding cleanliness; some guests noted dirty items in their rooms.
Service
8.51
Generally positive service experiences, though some found staff impolite.
Location
9.05
Ideal location near RER and La Défense; highly rated by multiple guests.
Room Quality
7.5
Room conditions are decent but issues with noise from the RER noted by several reviews.
Amenities
8.03
Good amenities mentioned, though the lack of restaurant and room service was a downside.
Value for Money
7.49
Value perception impacted by noise issues and cleanliness, although location is a strong point.
Food and Beverage
7.04
Breakfast was praised but lack of other dining options was a concern.
Overall Experience
8.01
Overall experience is positive, but noise disturbances significantly affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:09

Property Description

Prime Location near Business District and Tourist Attractions

The Mercure Paris la Défense Grande Arche offers spacious rooms within walking distance of the La Défense business area and a short RER ride away from Champs Elysées. Situated just 1.2 km from U Arena, the hotel provides convenience and comfort for both business and leisure travelers.

Modern Amenities and Conference Facilities

Each room at Mercure Paris la Défense Grande Arche features a flat-screen TV, free WiFi, and a private bathroom with a hairdryer. Moreover, the hotel boasts a conference center with adjustable meeting rooms, ideal for hosting large gatherings or events.

Easy Access to Paris Attractions

Despite its tranquil location, the hotel is well-connected to public transport, allowing guests to explore Paris' iconic landmarks effortlessly.

Experience convenience and comfort at Mercure Paris la Défense Grande Arche - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Our "HOMEY" restaurant is open from 00:00 am to 22:00 pm, Monday to Friday (excluding public holidays). From a simple cofee/croissant to a tasty home-cooked meal, we are sure to delight your senses!

A delicious food shop is available at Reception 24/7.

The Room-service is available Monday to Thursday from 12:00 pm to 10pm.

A continental breakfast buffet is served from 6:30 to 10:00 from Monday to Friday and from 7:00 to 11:00 on weekends and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

7.9
Based on 869 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
J
John • solo_traveller • fr
7
Pros:

Bien situé, propre.

Cons:

Travaux très bruyants au RDC, ce n’était pas indiqué lors de la réservation… quel vacarme !

2026-03-28 • via Nuitee
K
Kéren • solo_traveller • fr
9
2026-03-26 • via Nuitee
L
LECLAIR • solo_traveller • fr
8
2026-03-22 • via Nuitee
B
bantenga • solo_traveller • bf
9
2026-03-22 • via Nuitee
D
Duarte • couple • fr
10
2026-03-20 • via Nuitee
D
Déborah • couple • fr
2
Pros:

La qualités des peignoirs ainsi que l'emplacement de l'hôtel

Cons:

Malgré le changement de chambre, les équipements laissaient clairement à désirer. Le lavabo était bouché rendant son utilisation difficile et une odeur nauséabonde persistait dans les toilettes. Dans l’ensemble, les conditions d’hygiène et d’entretien étaient très insuffisantes ce qui a fortement nui à la qualité du séjour.

2026-03-19 • via Nuitee
C
Christine • solo_traveller • fr
6
2026-03-18 • via Nuitee
K
Karine • extended_group • fr
10
Tout etait parfait
Pros:

L’accueil , la propreté, l’emplacement .
Le petit déjeuner est top .
Il y a un parking sous l’hôtel à un prix très attractif pour 2 jours (19euros)

Cons:

Rien

2026-03-16 • via Nuitee
V
Vast • couple • fr
8
2026-03-15 • via Nuitee
E
Emily • solo_traveller • fr
8
top
Pros:

Chambre très confortable, bonne literie, gel douche Nuxe top

Cons:

Bruit du RER mais cela n'enlève rien au confort de la chambre

2026-03-14 • via Nuitee
C
Cécile • solo_traveller • be
4
Ne reflète pas la gamme Mercure
Pros:

LE déjeuner, propre, varié.

Cons:

Le personnel à la réception, désagréable, aucun mot de politesse, manque singulier de compétences.
Le bruit du métro malgré la chambre au 3e étage, malgré un achat rapide en pharmacie de boule anti-bruit, une fois que le metro commence au petit matin on dirait qu'il passe juste en-dessous de nous!

2026-03-12 • via Nuitee
S
Steve • solo_traveller • kw
9
2026-03-11 • via Nuitee
G
Guilhem • solo_traveller • fr
5
Correct si vous n’avez pas un sommeil léger !
Pros:

Accessibilité

Cons:

Vibrations du RER qui remonte dans les chambres

2026-03-10 • via Nuitee
A
Aurélie • family_with_children • fr
9
2026-03-09 • via Nuitee
D
Dominique • couple • fr
9
2026-03-09 • via Nuitee
F
François • family_with_children • fr
7
2026-03-08 • via Nuitee
F
Frederic • family_with_children • fr
7
Très bien à part le bruit du RER
Pros:

Super petit déjeuner. Très bon emplacement. Très bon accueil. Matelas confortable

Cons:

Le fort bruit du RER

2026-03-05 • via Nuitee
N
nathalie • couple • fr
8
Bon établissement avec belles prestations, un peu bruyant (RER)
Pros:

La localisation ( en fonction de la raison du séjour)
La propreté de la chambre
La qualité du petit déjeuner
La proximité des transports

Cons:

Les transports sont tellement proches qu’on entend le passage du RER au sous sol ( on était en étage élevé)

2026-03-02 • via Nuitee
A
Alejandra • solo_traveller • fr
10
2026-03-02 • via Nuitee
A
Alejandra • solo_traveller • fr
9
Très bien merci beaucoup. Bonne continuation
Pros:

Propre et personnel accueillant

Cons:

Le bruit du train même au 5 eme étage

2026-03-01 • via Nuitee