Mercure Paris la Défense Grande Arche

Hotels
•
Mercure
7.9 (869 reviews)
17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot , Nanterre , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from RER
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.54
Mixed reviews regarding cleanliness; some guests noted dirty items in their rooms.
Service
8.51
Generally positive service experiences, though some found staff impolite.
Location
9.05
Ideal location near RER and La Défense; highly rated by multiple guests.
Room Quality
7.5
Room conditions are decent but issues with noise from the RER noted by several reviews.
Amenities
8.03
Good amenities mentioned, though the lack of restaurant and room service was a downside.
Value for Money
7.49
Value perception impacted by noise issues and cleanliness, although location is a strong point.
Food and Beverage
7.04
Breakfast was praised but lack of other dining options was a concern.
Overall Experience
8.01
Overall experience is positive, but noise disturbances significantly affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:09

Property Description

Prime Location near Business District and Tourist Attractions

The Mercure Paris la Défense Grande Arche offers spacious rooms within walking distance of the La Défense business area and a short RER ride away from Champs Elysées. Situated just 1.2 km from U Arena, the hotel provides convenience and comfort for both business and leisure travelers.

Modern Amenities and Conference Facilities

Each room at Mercure Paris la Défense Grande Arche features a flat-screen TV, free WiFi, and a private bathroom with a hairdryer. Moreover, the hotel boasts a conference center with adjustable meeting rooms, ideal for hosting large gatherings or events.

Easy Access to Paris Attractions

Despite its tranquil location, the hotel is well-connected to public transport, allowing guests to explore Paris' iconic landmarks effortlessly.

Experience convenience and comfort at Mercure Paris la Défense Grande Arche - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Our "HOMEY" restaurant is open from 00:00 am to 22:00 pm, Monday to Friday (excluding public holidays). From a simple cofee/croissant to a tasty home-cooked meal, we are sure to delight your senses!

A delicious food shop is available at Reception 24/7.

The Room-service is available Monday to Thursday from 12:00 pm to 10pm.

A continental breakfast buffet is served from 6:30 to 10:00 from Monday to Friday and from 7:00 to 11:00 on weekends and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

7.9
Based on 869 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
G
guenael • solo_traveller • fr
2
Cons:

L'hôtel est situé au dessus de la ligne de RER. Les murs et le sol tremblent des 6h jusqu'à 1h du matin. A éviter absolument.

2026-04-17 • via Nuitee
M
Mirentxu • couple • fr
9
Excellent séjour
Pros:

Excellent petit-déjeuner.
chambre très confortable. Excellente literie.

2026-04-16 • via Nuitee
A
Aurel • solo_traveller • fr
8
2026-04-16 • via Nuitee
K
ke • family_with_children • it
8
Pros:

干净

Cons:

没有牙膏.

2026-04-12 • via Nuitee
M
Melissa • couple • fr
5
2026-04-11 • via Nuitee
J
Jose David • family_with_children • ch
10
2026-04-08 • via Nuitee
X
xiaomeng • family_with_children • gb
9
2026-04-08 • via Nuitee
A
ali • solo_traveller • dz
5
As my stay was for business purpose not enough time to appreciate
Pros:

I liked the location and the surrounding facilities

Cons:

Wash room ( toilet )not combinent for Muslims

2026-04-07 • via Nuitee
B
Bertrand • family_with_children • fr
9
2026-04-07 • via Nuitee
M
MOHAMMED AMINE • couple • ma
8
2026-04-06 • via Nuitee
S
sandrine • family_with_children • fr
7
Rayon de soleil agent de service !!!🌞
Pros:

Le petit déjeuner correct !!! Complet

Cons:

Le bruit du métro est terrible ,une résonance dans la chambre ,ne pas être migraineux ou migraineuse .après nous n'avons peut-être pas eu de chance par rapport a l'emplacement de la chambre

2026-04-06 • via Nuitee
L
Laura • solo_traveller • co
8
2026-04-04 • via Nuitee
S
Sébastien • family_with_children • fr
2
Tenter de dormir avec un RER toutes les 3 minutes
Pros:

L acceuil du personnel

Cons:

Lit non confortable, alaise en plastique, et le RER que l'on entends beaucoup trop!!!

2026-04-03 • via Nuitee
P
PIERRE • couple • fr
8
2026-04-02 • via Nuitee
C
chantal • solo_traveller • fr
8
2026-04-01 • via Nuitee
P
pierre • solo_traveller • be
8
2026-03-30 • via Nuitee
S
Sohaila • couple • ma
8
2026-03-30 • via Nuitee
G
Guillaume • couple • fr
7
Pros:

À 10 minutes a pied de la défense Arena, oas besoin de prendre les transports en commun en sortie de spectacle.

Cons:

Le bruit du RER qui passe sous l'hôtel

2026-03-29 • via Nuitee
J
John • solo_traveller • fr
7
Pros:

Bien situé, propre.

Cons:

Travaux très bruyants au RDC, ce n’était pas indiqué lors de la réservation… quel vacarme !

2026-03-28 • via Nuitee
K
Kéren • solo_traveller • fr
9
2026-03-26 • via Nuitee