Pets allowed

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Annual carbon offsets
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
High pet fees
Minor room temperature issues

Categories

Cleanliness
8.4
Specific sentiment from text indicates exceptional cleanliness in rooms and facilities.
Service
8.4
Guests noted that staff members were amiable and attentive throughout the stay.
Location
7.9
The hotel is well-located, although some guests found it a bit remote for city access.
Room Quality
8.1
Rooms were spacious and well-appointed but had minor issues noted by guests.
Amenities
7.9
Amenities were satisfactory, with clean swimming areas though some concerns about pool cleanliness.
Value for Money
8.4
Overall assessment that most guests found their stays worth the price, despite some cost concerns.
Food and Beverage
8.4
Guests reported a good breakfast with many options and enjoyed the quality of food provided.
Overall Experience
8.1
Most guests had a positive overall experience, noting satisfaction with most aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:36

Property Description

Immerse yourself in the charm of Novotel Setubal, where modern comforts meet the beauty of nature.

Relaxation at its Best
Dive into one of our 2 inviting outdoor swimming pools or hit the 24-hour fitness center for an invigorating workout. Rent a bicycle and explore the scenic surroundings for a perfect day out.

Culinary Delights
Indulge in delectable dishes at our on-site restaurant, RESTAURANTE, or savor in-room dining with our limited-hour room service. Don’t forget to unwind with a refreshing drink at our swim-up bar or cozy lounge.

Business and Leisure Combined
Planning a conference or event? Our versatile meeting space of 2,713 square feet, along with complimentary amenities like Wi-Fi and self-parking, ensures a seamless experience for every traveler.

Experience comfort and convenience in Setubal—book your stay today!

Important information:

  • The seasonal pool will be open from April to October.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 79

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

8.2
Based on 2469 reviews
Cleanliness: 8.4
Service: 8.4
Location: 7.9
Room Quality: 8.1
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.1
R
Roberto Carlos solo_traveller es
8
2026-05-09 via Nuitee
A
Ana Cecilia solo_traveller br
10
Pros:

Atendimento excelente

2026-05-09 via Nuitee
I
Ivie Lynn family_with_children ae
3
Overall, it was not a good stay at all.
Pros:

Unfortunately, i didn’t like anything.

Cons:

Breakfast was not great, very few selection.
AIRCONDITIONING in my room was not working!
No available toiletries!
I called room service but nobody was picking up the calls!
Very poor customer service experience!

2026-05-08 via Nuitee
M
Medina solo_traveller pt
10
2026-05-08 via Nuitee
K
karelle solo_traveller fr
9
Super
Pros:

Rien à reprocher. Tout était super.

Cons:

Il manque au moins une vraie prise au pied des lits, car mon mari a eu des difficultés pour mettre sa machine d'apnée du sommeil en service. Car pas de prise au pied du lit.

2026-05-06 via Nuitee
M
Marco Antonio couple br
8
A atenção, sorriso e local te deixam confortável
Pros:

O hotel, cumpre o que promete, tem um ótimo café da manhã e restaurante.

2026-05-05 via Nuitee
A
Alesia family_with_children pt
8
Хорошо, но детские зоны надо обновить
Pros:

Хороший просторный санузел. Большая удобная кровать. Подушки, постельное чистое и приятное.
Удобное расположение. Просторная парковка (уличная).
Разнообразный завтрак.

Cons:

Для детей площадка очень старая, небезопасное крепление качелей - без подшипников (трется металл о металл и сыпется). В детской комнате игрушки тоже очень старые, интерактивный стол не работал.

2026-05-04 via Nuitee
M
Mendes couple pt
8
2026-05-03 via Nuitee
A
ANA ISABEL solo_traveller es
8
Pros:

Tiene buena relación calidad- precio, servicios acorde a un 4 estrellas

Cons:

La ubicación es lo peor pero a cambio tiene un buen parking

2026-05-03 via Nuitee
R
Roberto family_with_children es
8
Genial
Pros:

Buena ubicación y facilidad de aparcamiento, zona sin ruidos y muy buen desayuno. Volvería sin duda

2026-05-03 via Nuitee
P
Pedro family_with_children pt
8
Fantástico
Pros:

A forma como fomos recebidos e o próprio hotel é muito acolhedor

Cons:

.

2026-05-03 via Nuitee
T
Tetiana couple ua
8
Я обязательно вернусь в этот отель. Надеюсь, недочеты будут исправлены.
Pros:

Нормально, чисто, приятно. Но прайс, считаю, завышен.

Cons:

Завтрак скудный, овощей почти не было. Капучино почему-то сладкий - очень противно. В номере не было ни ватных дисков, ни зубной щетки, ни бритвы, даже лосьона для тела и шапочки для душа не было. Для отеля такого уровня - очень удивительно. Также не было питьевой воды, даже на этаже, при том что рядом нет магазинов. Лестница была закрыта, что также странно, и не по технике безопасности. Очень мало розеток, возле кровати только с одной стороны. Возле телевизора одна была нерабочая

2026-05-01 via Nuitee
L
Lorena family_with_children es
8
Excelente desayuno , hotel cómodo
Pros:

Desayuno excelente. Dispone de piscina y pistas de pádel

2026-04-29 via Nuitee
R
Ron solo_traveller us
10
Relaxing stay at Novotel Setúbal with access to Pickleball courts
Pros:

The hotel was well maintained and staff were very accommodating. A nice restaurant and bar was on the ground level with good food options and a comfortable seating area for conversation. Access to the Pickleball courts just next to the pool area were so convenient. The courts are not part of the hotel but very good quality and a reasonable rate. I would reccomend this hotel and location for Pickleball players.

2026-04-28 via Nuitee
F
Filipe solo_traveller pt
9
2026-04-27 via Nuitee
P
Pedro solo_traveller it
9
2026-04-26 via Nuitee
M
Maria couple pt
9
2026-04-26 via Nuitee
C
Corentin solo_traveller fr
8
Bien mais ne pas attendre trop du restaurant
Pros:

Accessible facilement en voiture, parking, piscine, restaurant sur place.

Cons:

Personnel au restaurant pas très agréable, long temps d'attente pour un plat simple, et plat pas très évolué/diversifiés.
Rien d'accessible à pied autour, prévoir de venir en voiture ou bus

2026-04-26 via Nuitee
Y
Ygna solo_traveller gb
7
Pros:

Good staff did accommodate us and early check in.
The location was good

Cons:

The breakfast could be a bit better
The room could offer complimentary water

2026-04-25 via Nuitee
P
Primoz family_with_children si
8
2026-04-25 via Nuitee