Mercure Avignon Centre Palais des Papes

Hotels
•
Accor
8.2 (132 reviews)
1 Rue Jean Vilar, Avignon, Vaucluse, 84000 , Avignon , FR
+33 4 90 80 93 00

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Pets allowed

Facilities

Boat tours nearby
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Strong shower
Cons:
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.8
Issues with cleanliness noted, including stained carpets and average standards.
Service
9.3
Staff, particularly Stephanie and Giorgio, received high praise for their helpfulness and attentiveness.
Location
9.3
Location is impeccable, close to major sights and with easy parking.
Room Quality
7.8
Rooms are noted as being in need of refresh but generally comfortable.
Amenities
8.3
Strong rain shower and good breakfast were mentioned positively.
Value for Money
8.3
Good value considering location, but some reservations due to cleanliness.
Food and Beverage
7.3
Breakfast received negative remarks, impacting overall food experience.
Overall Experience
8.5
Overall a positive experience despite some issues, largely thanks to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:29

Property Description

Discover the perfect blend of comfort and convenience at Mercure Avignon Centre Palais des Papes, ideally positioned in the heart of Avignon.

Comfortable Accommodations
Relax in one of our 86 air-conditioned rooms, featuring flat-screen televisions and complimentary wireless internet access. Our lodgings are designed to ensure you feel at home, with amenities including safes and desks for your convenience.

Convenient Amenities
Enjoy a variety of amenities, including concierge services, a business center, and room service during limited hours. Savor our buffet breakfast to kick start your day, served on weekdays and weekends at flexible hours.

Prime Location
Step outside, and you’ll find yourself just moments from iconic attractions such as the Palais des Papes and Place de l'Horloge, making it easy to explore the rich culture and history of Avignon.

Book your stay today and experience the charm of Mercure Avignon Centre Palais des Papes!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 132 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.5
J
Jan • couple • be
9
Zeer zeer goed.
Pros:

Top locatie.
Alles volgens verwachting

Cons:

Niet bereikbaar met de auto
Moeilijk voor mindervalide partner

2026-08-07 • via Nuitee
A
andrea • couple • it
8
2026-08-06 • via Nuitee
N
Natalie • family_with_children • ch
7
Endroit idéal pour une nuit ou deux au cœur d’Avignon
Pros:

L’emplacement est très bien, le parking facile d’accès. Les produits Nuxe à la salle de bain.

Cons:

Chambre petite et lits petits, mais très bien pour un court séjour

2026-08-05 • via Nuitee
A
angela • couple • it
6
Pros:

LA POSIZIONE. LA COLAZIONE NON LA ABBIAMO FATTA PER L'ECCESSIVO COSTO. IL PARCHEGGIO NON ESISTE.

2026-08-03 • via Nuitee
M
Massimo • extended_group • it
8
2026-08-02 • via Nuitee
D
Daniel • couple • ch
8
Pros:

Petit déjeuner très bien, l express suffit largement.
Super emplacement
Personnel très accueillant

Cons:

Mobilier minimaliste, peu d équipement dans salle de douche un peu petite.

2026-07-25 • via Nuitee
A
Annie • solo_traveller • fr
7
2026-07-24 • via Nuitee
A
Alberto zegna • couple • ar
7
2026-07-22 • via Nuitee
C
Charles • solo_traveller • fr
8
2026-07-22 • via Nuitee
J
JAKE • solo_traveller • cl
9
2026-07-21 • via Nuitee
A
Anne • solo_traveller • ch
9
Pratique et confortable pour un court séjour en ville
Pros:

Hotel idéalement situé au cœur de la cité, très pratique pour visiter. Parking souterrain à proximité immédiate

Cons:

Chambre un peu petite et sans balcon

2026-07-15 • via Nuitee
P
pochart • couple • fr
9
2026-07-15 • via Nuitee
R
Roger • couple • bl
8
2026-07-14 • via Nuitee
A
agnes • couple • fr
9
2026-07-09 • via Nuitee
V
Victoria • couple • fr
4
Ultra bien placé, réceptionnistes charmant mais c’est tout
Pros:

L emplacement

Cons:

La chambre sentait le renfermé du début à la fin.
Le premier jour, la chambre n’a même pas été faite…

2026-07-06 • via Nuitee
• family_with_children • fr
10
2026-07-06 • via Nuitee
M
Micheline • couple • fr
8
Gentillesse du réceptionniste
2026-07-06 • via Nuitee
R
Robert • solo_traveller • hk
6
2026-07-05 • via Nuitee
P
Patrick • couple • fr
9
2026-07-05 • via Nuitee
S
Sandrine • couple • fr
7
Agréable
Pros:

L’emplacement, l’accueil du personnel.

Cons:

Les chambres (nous avons eu deux chambres suite à notre demande de changement) nécessitent un rafraîchissement pour un hôtel noté 4*.

2026-07-05 • via Nuitee