Mercure Avignon Centre Palais des Papes

Hotels
•
Accor
8.2 (132 reviews)
1 Rue Jean Vilar, Avignon, Vaucluse, 84000 , Avignon , FR
33-04-90809300

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Pets allowed

Facilities

Boat tours nearby
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Strong shower
Cons:
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.8
Issues with cleanliness noted, including stained carpets and average standards.
Service
9.3
Staff, particularly Stephanie and Giorgio, received high praise for their helpfulness and attentiveness.
Location
9.3
Location is impeccable, close to major sights and with easy parking.
Room Quality
7.8
Rooms are noted as being in need of refresh but generally comfortable.
Amenities
8.3
Strong rain shower and good breakfast were mentioned positively.
Value for Money
8.3
Good value considering location, but some reservations due to cleanliness.
Food and Beverage
7.3
Breakfast received negative remarks, impacting overall food experience.
Overall Experience
8.5
Overall a positive experience despite some issues, largely thanks to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:29

Property Description

Discover the perfect blend of comfort and convenience at Mercure Avignon Centre Palais des Papes, ideally positioned in the heart of Avignon.

Comfortable Accommodations
Relax in one of our 86 air-conditioned rooms, featuring flat-screen televisions and complimentary wireless internet access. Our lodgings are designed to ensure you feel at home, with amenities including safes and desks for your convenience.

Convenient Amenities
Enjoy a variety of amenities, including concierge services, a business center, and room service during limited hours. Savor our buffet breakfast to kick start your day, served on weekdays and weekends at flexible hours.

Prime Location
Step outside, and you’ll find yourself just moments from iconic attractions such as the Palais des Papes and Place de l'Horloge, making it easy to explore the rich culture and history of Avignon.

Book your stay today and experience the charm of Mercure Avignon Centre Palais des Papes!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 132 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.5
J
Jeffrey • couple • gb
6
Great location but poor amenities.
Pros:

Superb location.

Cons:

No bar, no restaurant.

2026-06-27 • via Nuitee
M
Massimo • solo_traveller • it
3
2026-06-27 • via Nuitee
T
Titta • couple • it
7
Pros:

OTTIMA COLAZIONE

2026-06-26 • via Nuitee
M
MARIA • couple • gr
7
Προβληματική λόγω καύσωνα
Pros:

Πολύ καλή τοποθεσία

Cons:

Λόγω καύσωνα δεν λειτουργούσαν τα κομπιούτερ στη reception και υπήρξαν προβλήματα στις παροχές

2026-06-26 • via Nuitee
C
Caroline • couple • se
4
Mediokert men med bra läge. Inte prisvärt
Pros:

Läget

Cons:

Bokade en extra fint rum. Fanns inga krokar för handdukar. Inga hyllor. Alt skulle tydligen vara på golvet
Ok frukost men skönt än min förväntan på ett 4stjärnigt hotell

2026-06-26 • via Nuitee
K
Kelly • couple • gr
7
I WILL VISIT IT AGAIN
Pros:

Close to everything and Popes palace

Cons:

There was a serious IT problem and it s not very comfortable

2026-06-26 • via Nuitee
D
Daniela • couple • br
6
2026-06-26 • via Nuitee
F
Frere • solo_traveller • fr
9
Pros:

Le personnel's très attentif
L'hôtel bien disposé prêt de tout

Cons:

Pas moyen de se garer devant l'hôtel pour décharger les valises

2026-06-25 • via Nuitee
D
Dallas • family_with_children • ca
10
Perfect location, helpful and friendly front desk staff
Pros:

Didn’t have breakfast

2026-06-24 • via Nuitee
L
Loan • family_with_children • us
9
Pros:

Everyone was so helpful and kind.

2026-06-24 • via Nuitee
P
Panayote • couple • gr
10
Ένα εξαιρετικό ξενοδοχείο για επίσκεψη της Avignon και της γύρω περιοχής.
Pros:

Εξαιρετικά κεντρική τοποθεσία ακριβώς δίπλα στο Palais des Papes, πολύ κοντά σε μεγάλο χώρο στάθμευσης, πολύ καλό πρωϊνό.

2026-06-23 • via Nuitee
S
Stefano • family_with_children • it
9
2026-06-23 • via Nuitee
A
Ann • couple • ch
8
Super Lage!
Pros:

Gutes Hotel. Lage ausgezeichnet: Direkt zwischen Papstpalast und Place d' Horloge.
Gute Betten, sehr ruhig.
Gutes, reichhaltiges Frühstück.

Cons:

Etwas umständlich mit Gepäck.

2026-06-19 • via Nuitee
B
boris • couple • ch
10
arrivederci alla prossima occasione
Pros:

tutto OK

2026-06-18 • via Nuitee
J
Javier • couple • es
10
2026-06-18 • via Nuitee
G
Gerard • solo_traveller • fr
9
Pros:

L'accueil, l'emplacement

Cons:

Rien à signaler

2026-06-17 • via Nuitee
P
PIerre • couple • ch
8
Pros:

La situation

Cons:

Chambre petite pour un 4 étoiles
Le coffre fort ne marchait pas et n’a pas pu être réparé durant notre séjour car il n’y avait pas de technicien

2026-06-15 • via Nuitee
M
Maksim • solo_traveller • us
10
Pros:

All good

Cons:

Personal, amenities, all perfect

2026-06-12 • via Nuitee
R
Rodrigo • solo_traveller • pt
7
2026-06-11 • via Nuitee
Y
Yves • extended_group • ch
10
Pros:

Situation

Cons:

Rien

2026-06-08 • via Nuitee