Microtel Inn by Wyndham Lake Norman

Hotels
•
Microtel Inns & Suites
7.5 (382 reviews)
20820 Torrence Chapel Road , Cornelius , US
+1 704-895-1828

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location and parking
Helpful and friendly staff (multiple mentions)
Clean or recently remodeled rooms reported by several guests
Good breakfast options for many reviewers
Easy mobile check-in
Cons:
Major cleanliness problems (dirty carpets, mold, ticks, bad odors)
Broken elevator / construction causing access issues
Occasional unfriendly staff / refund difficulties
Small/noisy rooms for some guests
Missing or inadequate toiletries and limited dining space

Categories

Cleanliness
3.5
Consistently negative in reviews: reports of very dirty carpets, moldy smell, marijuana odor, ticks in beds, and generally filthy common areas—serious cleanliness issues.
Service
9.5
Mixed but overall positive: multiple mentions of very helpful and friendly front-desk staff and assistance, though a few reports of an unfriendly night clerk and frustrating refund/booking issues.
Location
9.5
Strongly positive: many reviewers cite the convenient location and parking as a primary pro.
Room Quality
7.5
Mixed: several guests noted recently remodeled, comfortable rooms and good beds, while others reported small rooms and sticky/dirty carpets or sour-smelling shower curtains.
Amenities
6.5
Mixed/negative: parking and mobile check-in are positives, but frequent reports of a broken elevator, limited dining area, missing toiletries (empty body wash), and ongoing construction.
Value for Money
7.5
Standard quality for this hotel tier.
Food and Beverage
8.5
Generally positive breakfast feedback: many reviewers praised the breakfast selection (bagels, waffles, yogurt, eggs) though a few noted poor or cold items on occasion.
Overall Experience
7.5
Mixed overall: location and friendly staff often offset serious cleanliness and elevator problems; experiences vary widely between reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Situated just 1 mile from Lake Norman and off Interstate-77, Microtel Inn by Wyndham in Cornelius, North Carolina offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Enjoy spacious rooms equipped with free Wi-Fi, a microwave, refrigerator, and a work desk. Relax in the window seating area while catching up on your favorite shows on the cable TV.

Convenient Amenities
Benefit from a daily breakfast buffet featuring hot waffles, a 24/7 business center, and complimentary parking. Additionally, take advantage of the 24-hour laundry facilities during your stay.

Experience comfort and convenience at its best - book your stay at Microtel Inn by Wyndham Lake Norman today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7.5
Based on 382 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 7.5
J
Jake • family_with_children • us
2
Gross
Pros:

The property was under construction, which is totally fine. And the young girl who was working the front desk the morning that we checked out was very kind.

Cons:

the rooms were disgustingly dirty. I felt so gross. There was all kinds of hair on the floor of my bathroom. My son took his socks off, walked for 3 feet and his feet were covered in dirt. I asked the front desk to come and clean the hair off the floor in my bathroom when we went out for dinner and when I came back all the Hair was still there went down. They said they came up but then they did not have the tools to do a good job of coming. She came in my bedroom and swept with a tiniest broom, they need to have wireless really good vacuums for stuff like that. I have a wireless vacuum at my house that is so easy to use and actually get a job done thoroughly and fast.
Our second room that we rented was dirty as well. There’s stains on the towels and hair on the floor and bed. There was a Roach🪳. We opted to not take showers because we felt so gross and just wanted to leave and get home to our own showers and beds.

2026-11-07 • via Nuitee
L
Lee Jr • family_with_children • us
10
2026-11-04 • via Nuitee
R
Randy • solo_traveller • us
9
I (Randy Forde) reserved this room for a good friend. Randy Joiner payed for the room.
2026-11-03 • via Nuitee
R
Randy • couple • us
9
2026-11-02 • via Nuitee
E
Ellison • extended_group • us
8
2026-11-01 • via Nuitee
A
Amber • solo_traveller • us
8
Great location
Pros:

Great location and parking

Cons:

The bathroom vents smelled like Marijuana

2026-10-29 • via Nuitee
J
Judy • extended_group • us
6
Pros:

The location

Cons:

Elevator didn’t work. Carpets were dirty.

2026-10-25 • via Nuitee
N
Naravanh • couple • us
10
2026-10-20 • via Nuitee
B
Bernadette Bridget • family_with_children • ie
10
Pros:

Staff was kind and helpful and the place was super clean. I am not sure I have ever stayed at a place that scored 100 on their sanitation but they did!

2026-10-18 • via Nuitee
S
Steven • family_with_children • us
4
Pros:

The room was clean.

Cons:

The elevator was not working. The night clerk was way less than friendly and the breakfast was not well stocked.

2026-10-17 • via Nuitee
T
Thor • couple • no
8
To our needs and expectations.
Pros:

Breakfast one of the best we have sen in a Motel. Also want to improve says staff.

Very friendly staff .

Cons:

Service on elevator when we were there , I am sure is fixed before soon , bad luck on our part.

2026-10-13 • via Nuitee
L
Laurie • couple • us
2
Would not stay again
Pros:

The staff was nice and the bed was comfortable-

Cons:

It was dirty and in need of proper cleaning from top to bottom-

2026-10-13 • via Nuitee
N
Nicolene • solo_traveller • us
1
Disappointed 😞
Pros:

Only where it is located.

Cons:

The place smell moldy, very dirty carpets all over, broken elevator, no body wash as the bottle was empty, towels were dirty, breakfast was waffles and a cold something looking like a beef sandwich. Glad I walk with towels, body wash, lysol spray and wipes. The place was just too dirty.

2026-10-13 • via Nuitee
D
Dakota • solo_traveller • us
10
Was super clean easy to check in on your phone, rooms nice.
Pros:

Room where clean and recently seemed to be remodeled

Cons:

Breakfast could be a bit better.

2026-10-11 • via Nuitee
K
Karen • extended_group • us
8
Pros:

N/A

Cons:

Nothing

2026-09-08 • via Nuitee
M
Marques • solo_traveller • us
7
Pros:

Good

Cons:

Good

2026-08-30 • via Nuitee
J
Jianli • couple • us
3
Pros:

Location

Cons:

Too noisy

2026-08-22 • via Nuitee
A
April • solo_traveller • us
9
2026-08-20 • via Nuitee
A
Andrew • solo_traveller • us
5
Kinda trashy
Pros:

Location

Cons:

Small rooms, other people smoke weed in the hotel.

2026-08-15 • via Nuitee
S
Shenna • solo_traveller • us
7
Pros:

Convience of its location

Cons:

Could of been a little cleaner but not bad

2026-08-11 • via Nuitee