Mercure Mont Saint Michel

Hotels
•
Mercure
8.3 (4876 reviews)
La Caserne , Le Mont Saint Michel , fr

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location for visiting Mont Saint Michel; shuttle stop directly outside
Clean, comfortable rooms and good bathrooms (many guests)
Ample parking in front of hotel
Good/varied breakfast reported by many
Helpful staff (luggage assistance, efficient reception)
On-site restaurant praised by some
Cons:
Some rooms are small or basic; parts of the property show age
Stairwell/corridor areas outdated and in need of cleaning/refresh
Breakfast quality/variety and cost inconsistent (can feel overpriced)
No lift (accessibility issue for some)
Paid internet and poor mobile coverage reported
Bar/restaurant sometimes closes early; check-in information lacking
Occasional strange room smell and dim lighting

Categories

Cleanliness
8.6
Rooms and bathrooms are repeatedly described as very clean and well maintained, though a few mentions of a strange smell and worn public areas (stairwell/corridor) reduce the score slightly.
Service
8.1
Staff are often cited as helpful (luggage assistance, efficient reception), but there are occasional notes about matter-of-fact or not-very-friendly service and missing check-in information.
Location
9
Consistently praised as an excellent location for visiting Mont Saint Michel with a shuttle stop directly in front; proximity to restaurants and quiet green area frequently mentioned.
Room Quality
8
Mixed reports: many guests found rooms spacious, comfortable and well furnished, while others reported small or basic rooms and signs of age (narrow WC, separation of toilet, no lift).
Amenities
8.2
Good practical amenities: shuttle service, on-site parking and a restaurant. Some negatives include paid internet/poor coverage and occasional early closing of bar/restaurant.
Value for Money
7.6
Perceived as expensive in peak season; complaints about breakfast cost/quality and paid internet reduce perceived value.
Food and Beverage
8.4
Many guests praise the breakfast (described as very good/excellent) and some praise the restaurant dinner, though a few report limited variety or high prices.
Overall Experience
8.5
Overall positive experience driven by outstanding location, generally clean and comfortable rooms and mostly helpful staff, tempered by some dated areas and occasional service/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:33

Property Description

Luxurious Accommodation
Experience spacious en suite rooms at Mercure Mont Saint Michel, nestled in parkland near the iconic abbey. Enjoy modern amenities including air conditioning, hot drink facilities, and a flat-screen TV with satellite channels.

Culinary Delights
Indulge in delectable seafood and regional specialties at the renowned Le Pré Salé restaurant on-site. Unwind with a drink at the cozy Le Normandy bar, offering a perfect setting for socializing.

Convenient Location
Located just 6.5 km from Pontorson and 52 km from Saint-Malo, Mercure Mont Saint Michel provides ample free parking for guests. Book now to experience a perfect blend of comfort, gastronomy, and convenience at our hotel.

Important information:

Mercure Mont Saint Michel is located on a protected site with paid access (rate depending on the season). An access code is communicated by email, SMS or telephone shortly before arrival.

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Location

Guest Reviews

8.3
Based on 4876 reviews
Cleanliness: 8.6
Service: 8.1
Location: 9
Room Quality: 8
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 8.5
H
HAN • couple • cn
10
2026-09-12 • via Nuitee
M
Mathias • couple • de
8
2026-09-12 • via Nuitee
B
Bruno Fernando • solo_traveller • ca
10
Pros:

Hôtel très propre, chambre et lit confortable !

Cons:

Le petit déjeuner pourrait être inclus dans le séjour.

2026-09-11 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
8
2026-09-11 • via Nuitee
D
DACE • couple • lv
9
2026-09-11 • via Nuitee
I
IZABELLA • couple • br
9
2026-09-11 • via Nuitee
M
Mariko • solo_traveller • jp
9
Pros:

ポントルソンからのバスの降り場かつシャトルバスの乗降場所の目の前で便利だった。歩いてモンサンミッシェルに行くにもよい距離。別棟の上の階だったので窓からは河を眺められた。静かでよかった。部屋も清潔。広さも十分。壁紙などお洒落だった。宿泊前後に荷物も預けられて助かった。レストランの夕食も美味しかった！

2026-09-11 • via Nuitee
O
orit • couple • il
7
Pros:

המיקום נוח
מסעדה טובה לארוחת ערב

Cons:

מיטות לא נוחות
ארוחת בוקר בינונית

2026-09-11 • via Nuitee
M
Markus • solo_traveller • de
5
Cons:

Durch diese nervigen Schranken die man durchquerren muss, um auf das Gelände zukommen hatte ich etwas Stress und war genervt. Ich musste nochmal Kohled abdrücken um wieder rauszukommen, entgegen der Aussage der Rezeptionsmitarbeiterin! Das gesamte Areal hat die Bezeichnung "Kaserne" zu recht. Ich würde nicht nochmal dort buchen.

2026-09-11 • via Nuitee
B
bernard • solo_traveller • fr
9
Pros:

Proximité Mont st Michel
Personnel reception et du petit déjeuner

Cons:

Rien

2026-09-11 • via Nuitee
K
Krystyna • solo_traveller • pl
7
2026-09-11 • via Nuitee
A
Ann • couple • us
10
Leuk
Pros:

Loop afstand van Mont St Michel en de schoonmaak personeel waren erg behulpzaam!

Cons:

Niks, het was comfortable

2026-09-10 • via Nuitee
Y
Yana • extended_group • us
9
Very nice!
Pros:

Everything

Cons:

Breakfast could be included for that price.

2026-09-07 • via Nuitee
B
Blond • solo_traveller • es
9
Pros:

La comodidad y amplitud de la habitación y el baño

2026-09-07 • via Nuitee
S
Sonia • solo_traveller • es
7
Pros:

La habitación tenía buen tamaño para tres personas y sobre todo admiten mascotas

Cons:

Qué el precio de la mascota es aparte de el de la reserva y te enteras cuando llegas allí.
El desayuno por persona tiene un precio carísimo, 20€. Sí que harán negocio si muchos pagan este importe.

2026-09-06 • via Nuitee
L
laly • couple • es
8
Pros:

La ubicación, pasa el autobús delante del hotel para ir al
Mont saint Michel. La habitación bien

Cons:

No tiene ascensor, el desayuno carísimo 19€.

2026-09-05 • via Nuitee
K
Kelly • couple • gb
10
Pros:

Good location in an enclosed area. Parking is cheaper inside the hotel than the outside public parking.

Cons:

Breakfast a bit on the expensive side.

2026-09-05 • via Nuitee
J
JosepNela • solo_traveller • es
8
Pros:

Todo muy bien. En la misma avenida que los demás hoteles.

2026-09-05 • via Nuitee
A
Alla • solo_traveller • gb
8
Pros:

I liked the hotel's location.

Cons:

Absence of a sink in the toilet

2026-09-04 • via Nuitee
L
Laurie • family_with_children • us
8
Great value for visiting Mont Saint Michel
Pros:

Clean comfortable room and breakfast had a nice selection of food-staff was friendly and helpful

2026-09-04 • via Nuitee