Dorset Square Hotel, Firmdale Hotels

Hotels
9.2 (451 reviews)
39-40 Dorset Square Hotel , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Extra charges

Categories

Cleanliness
9.1
The place is clean, with good housekeeping.
Service
9.57
The staff is very nice, but some negative encounters reported.
Location
10
The location is perfect, near Baker street underground and lots of shopping spots.
Room Quality
8.56
Some rooms described as small with limited space.
Amenities
9.09
Basic amenities available, but limited coffee in-room service mentioned.
Value for Money
8.55
Extra charges were a concern, felt overall pricing was high.
Food and Beverage
9.1
Breakfast was great but some orders incorrect occasionally.
Overall Experience
9.6
Overall a pleasant stay with some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:44

Property Description

Luxurious Accommodation
Experience elegance and style at Dorset Square Hotel, located in the prestigious Marylebone area of Central London. The rooms are tastefully designed with designer fabrics and modern amenities, offering views of the beautiful garden.

Gastronomic Delights
Indulge in English brasserie cuisine at Dorset Square’s Potting Shed, open all day for hotel guests and the public. Savor locally sourced produce for breakfast, lunch, and dinner, or enjoy a relaxing morning coffee, afternoon tea, or cocktails in a cozy setting.

Convenient Location
Ideally situated just minutes away from Baker Street Tube Station and Regent’s Park, our hotel provides easy access to explore the vibrant shops, bars, and restaurants in the area. Book your stay at Dorset Square Hotel for a luxurious and memorable experience.

Important information:

Please note, the Deluxe Room, Suite and Superior Suite are the only room types which can accommodate extra beds or cots.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 451 reviews
Cleanliness: 9.1
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.09
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
Y
yvonne solo_traveller za
3
disappointing !
Pros:

my single room was so tiny that there was no room for my suitcase. I have stayed at Firmdale hotels a few times and I love all of my experiences except this one. I could not get to the bathroom without stepping over my suitcase..

Cons:

room was ridiculously too small. If you are traveling with a big suitcase this room is not for you!

2026-05-16 via Nuitee
2
201allanj Couples
10
First Class Hotel
Pros:

Dorset Square Hotel is very close to Marylebone railway and tube station – and it’s only a 3-minute walk to Baker Street tube, so it’s very conveniently situated for all of the London attractions.
This first-class hotel is impressive, it’s been stunningly designed and has a unique cricket theme. Everywhere throughout the hotel is immaculately clean.
All of the staff were very friendly and helpful, the receptionist arranged for our luggage to be taken to our room earlier in the day and a different receptionist even took us to our room later on which was on the 3rd floor. We had a spacious luxury room and the bed was very comfortable.
My wife and I thoroughly enjoyed the excellent breakfast, the food was very good quality and cooked well, and the fresh fruit salad was the best we’ve ever had in a hotel.
All in all, it was a very special stay, we cannot recommend it highly enough.

2026-05-14 via Tripadvisor
D
Duran solo_traveller es
10
FANTÁSTICO
Pros:

la ubicacion es ideal, el hotel no es muy grande, pero todo está impecable con muchissimo gusta. El personal encantador y siempre con muchos detalles

2026-05-10 via Nuitee
S
susanbP7311MQ Solo travel
10
A beautiful and charming visit
Pros:

I absolutely love this place. Maybe because I got upgraded through a credit card program, but It exceeded my expectations. The amenities are luxurious and beautiful. I thought the design style of the hotel (color scheme, fabrics, dishes, etc) was especially charming. An effort was clearly made to have it a beautiful place that was lovingly designed.

2026-05-08 via Tripadvisor
T
Terry couple gb
8
2026-05-04 via Nuitee
E
Emma couple gb
9
2026-04-24 via Nuitee
D
de Bruin couple ca
9
Wonderful stay, beautiful decor, small boutique hotel. Will be back!
Pros:

Great breakfast, nice restaurant ambiance. Beautiful decorations everywhere by Kit Kemp's design, love it! Location close to Regents Park which is nice. Enjoyed the shared garden (old cricketgrounds). Great Sunday roast at restaurant, can recommend. Beautiful bedroom, very comfortable bed.

2026-04-17 via Nuitee
D
Davina solo_traveller gb
10
Perfect
Pros:

Excellent location, lovely friendly staff who would go above and beyond to help with anything.

Cons:

There was nothing that I didn’t like.

2026-04-10 via Nuitee
D
Davina family_with_children gb
10
Will return again in the future, excellent location, service and staff
Pros:

Amazing

Cons:

Everyone and everything was perfect

2026-04-10 via Nuitee
M
Markus couple ch
10
Ein rundum schönes Erlebnis!
Pros:

Das Personal ist ausserordentlich aufmerksam.

2026-04-07 via Nuitee
C
Christian solo_traveller it
10
Torno con piacere ! Consigliata
Pros:

Posizione eccellente , staff eccezionale . Colazione ottima !

2026-03-15 via Nuitee
A
ALLAN couple au
7
Staff are very helpful and professional but the rooms and bathrooms are very small. Beautiful decoration as expected o
Pros:

Clean and beautiful presentation .Good restaurant.Staff tried to be helpful and accomodating . Great beds and sound proofing.

Cons:

Over priced and bedrooms and beds are small. Some bathrooms are just dangerous as door doesn’t open fully either way meaning you can get stuck in the cubicle . Closed the sitting room for carpet cleaning when we had told them we were needing it in the morning .

2026-03-01 via Nuitee
S
Sergi couple es
10
Cons:

Noisy room because of external heating devices

2026-02-12 via Nuitee
A
almiskin Family Fowey, Cornwall, England
8
Dorset Square family stay
Pros:

Upon walking into Dorset Square Hotel, The atmosphere and ambience is all the making of what you would expect from a Kit Kemp Firmdale group hotel with beautiful and stylish interiors, having a really charming cricket theme that gives the place a warm, distinctly British character. From the décor to the little details, it’s a fun and tasteful nod to the sport and Firmdale style which makes the hotel feel unique rather than generic.

The service was genuinely good throughout the stay – staff were friendly, helpful, and professional, which made a positive impression overall.

That said, there were a couple of issues worth mentioning. During the night, an alarm was flashing constantly through and noise from a fan in the TV was disturbing in the bedroom, it didn’t seem as though the room had been properly checked or followed up on, which was a bit unsettling.
In addition, room 3, lower ground where my family stayed was fairly noisy, with trains passing by regularly, so light sleepers may find it disruptive.

Overall, a stylish hotel with great service and a memorable theme, but some attention
to nighttime disturbances and noise levels would really improve the experience.
Thanks
Alexandra
Inteletravel advisor

2026-02-07 via Tripadvisor
N
Nicola couple gb
10
Friendly staff, clean comfortable room. Short walk into Marylebone high st. The underground station a few steps along th
Pros:

Very friendly hotel, a nice vibe with it being small

Cons:

Nothing

2026-01-27 via Nuitee
A
Arsalan solo_traveller sa
10
Pros:

Everything including location, staff, facilities etc.

Cons:

Nothing

2026-01-25 via Nuitee
G
Gianluca couple it
9
2026-01-25 via Nuitee
K
Kelly solo_traveller gb
9
Allways a pleasure to stay
Pros:

It’s a Firmdale Hotel - what’s not to like.

2026-01-24 via Nuitee
E
Eveline couple ch
8
2026-01-19 via Nuitee
M
Marcela couple br
9
Pros:

Everything so clean and so comfortable!!! Staff so nice and helpful!

Cons:

Room is very very tiny. The shower was so small that you almost couldn’t turn inside it

2026-01-19 via Nuitee