Mercure Tagungs- & Landhotel Krefeld

Hotels
Mercure
7.8 (945 reviews)
Elfrather Weg 5 , Krefeld , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Nice location
Cons:
High additional fees
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.05
Some reviews indicated that the carpets needed cleaning.
Service
9.05
Overall service was reported as friendly and accommodating.
Location
9.05
Positive remarks about the hotel's location and surroundings.
Room Quality
7.55
Rooms were spacious, but some guests found the beds disappointing.
Amenities
7.55
Amenities were good, but additional costs for services like parking were mentioned.
Value for Money
6.55
Multiple comments indicated that the price did not match the quality received.
Food and Beverage
7.05
Breakfast and other meal costs were perceived as high, with some negative feedback.
Overall Experience
8.55
General experience was frequently described as good, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:27

Property Description

Luxurious 4-Star Hotel with Golf Course

Modern Rooms and Fine Dining
Experience comfort in our air-conditioned rooms with high-speed internet. Indulge in international cuisine at our Augenblick restaurant and unwind at the Treffpunkt bar.

Convenient Location and Amenities
Located near the A57 motorway, our hotel offers easy access to Düsseldorf and Cologne. Enjoy our breakfast buffet and take advantage of our underground parking garage.

Golf Enthusiasts' Paradise
Adjacent to an 18-hole championship golf course, our hotel is perfect for golf lovers. Let our staff organize a memorable golfing experience for you.

Book your stay at Mercure Tagungs- & Landhotel Krefeld for a luxurious and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 8 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 945 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 6.55
Food and Beverage: 7.05
Overall Experience: 8.55
G
GABIT solo_traveller pl
9
2026-03-21 via Nuitee
A
Alan family_with_children pl
10
2026-03-18 via Nuitee
C
Christian family_with_children de
10
2026-03-16 via Nuitee
J
JohnFromNorway Business Tonsberg, Tonsberg Municipality, Vestfold, Eastern Norway
8
Nice no stress stay
Pros:

Service minded staff. Nice and clean room. Quiet countryside located. No stress. Tasty food in the restaurant.

2026-03-14 via Tripadvisor
T
Thomas family_with_children de
9
Pros:

Die Lage

2026-03-12 via Nuitee
S
Sascha Buse solo_traveller de
1
Sehr dreckiges Hotel-Badezimmer
Cons:

Badezimmer
- Schwarzschimmel an den Deckenfugen, Armaturen, Befestigung Seifenspender
- Heizkörper angerostet und die Wollmäuse hängen unter heraus.
- Seifenauflage Badewanne lose, verbogen und verrostet
- Toilette verdreckt

Die Zimmer sollten auf jeden Fall durch das Hotelmanagement regelmäßig begangen werden, um solch eklatanten Mängel abstellen zu lassen.
Das könnt ihr mit etwas Mühe bestimmt besser!

2026-03-12 via Nuitee
R
Richard solo_traveller ch
8
2026-03-11 via Nuitee
S
Stijn solo_traveller be
8
2026-03-11 via Nuitee
S
Stijn solo_traveller be
8
2026-03-11 via Nuitee
F
Fynn solo_traveller de
8
2026-03-08 via Nuitee
O
Orhan extended_group fr
9
2026-03-06 via Nuitee
N
Nail extended_group de
7
2026-03-04 via Nuitee
N
Nes Smitty family_with_children de
10
2026-03-03 via Nuitee
J
Joy solo_traveller de
8
2026-02-28 via Nuitee
U
Usmanhayat solo_traveller pk
3
carpats need to be change they are old and very bad smell.
Pros:

the Pakistan Guy was very helpful to change the room he was a good guide although he was there for part-time job

Cons:

rooms was very smelly , the hotel should change

2026-02-28 via Nuitee
S
Sabina family_with_children az
8
2026-02-24 via Nuitee
L
Lopez Garcia family_with_children es
8
Good rest in a comfortable room
Pros:

Big room. Confortable beds

Cons:

Bathroom, specially shower, could be improved

2026-02-22 via Nuitee
I
Isabel family_with_children de
8
2026-02-22 via Nuitee
H
hosaert solo_traveller fr
10
C’est vraiment ce que l’on pense trouver en réservant au mercure hôtel
Pros:

Le cadre
Le personnel
Le
Confort
Le restaurant

Cons:

Tout était parfait

2026-02-11 via Nuitee
S
Susan family_with_children de
7
Aussen hui, innen pfui
Pros:

Frühstück war extrem gut und die Auswahl fantastisch. Leider wurde nie der Tisch abgeräumt, ich habe nur eine Bedienung gesehen. Freundlichkeit war Mangelware. Besteck mussten wir vom Nachbartisch nehmen, weil keine ansprechbar war.

Netterweise hat man uns die Kosten für Parken (10Euro) erlassen aufgrund des Ärgers (siehe was hat uns nicht gefallen)

Cons:

Unser Zimmer war eine Katastrophe. Wir waren im Erdgeschoss, direkt neben der Aufenthaltszone. Es war sehr laut. Bis nach Mitternacht wurde dort "gefeiert". Kinder sind vor den Zimmern auf und ab gerannt. Ich musste mehrfach das Personal darauf hinweisen und zum Schluss habe ich die anderen Gäste selbst um Ruhe gebeten. An Schlaf war nicht zu denken.

Das Zimmer war dunkel. Wände und Teppich sehr verschmutz. Bettlaken schmutzig, ich musste neue an der Rezeption holen, die ich selbst überzogen habe. Bad alt und schmutzig. Staub auf Regalen und Fernseher!

Im Großen und Ganzen trotz dem Preis sehr enttäuschend.

2026-01-31 via Nuitee