Holiday Inn Express Hotel & Suites Lebanon by IHG

Hotels
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Holiday Inn Express
8.8 (219 reviews)
1955 West Elm Street , Lebanon , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
8.38
Some reviews indicated cleanliness issues, affecting the overall perception.
Service
9.35
Several reviews praised the friendly staff and attentive service.
Location
8.89
Multiple mentions of a great location, albeit with some navigation difficulties.
Room Quality
8.34
Feedback indicated rooms were smaller than expected, impacting satisfaction.
Amenities
8.87
Good variety of amenities noted, although some could be improved.
Value for Money
8.33
Some guests felt prices were high for the experience received.
Food and Beverage
9.38
Excellent breakfast quality and service were highly praised.
Overall Experience
8.85
Overall satisfaction was generally high despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Convenient Location and Amenities
Located off Interstate 44, this Lebanon, Missouri hotel is perfect for travelers looking for comfort and convenience. With free Wi-Fi, daily hot breakfast, and in-room amenities like a microwave and fridge, your stay at Holiday Inn Express Hotel & Suites Lebanon will be seamless.

Relaxation and Recreation
Unwind in the indoor pool and hot tub, stay active in the fitness center, or catch up on work at the business center. Whether you're here for leisure or business, Lebanon Holiday Inn Express Hotel & Suites has everything you need for a relaxing and productive stay.

Nearby Attractions
Explore the nearby shopping at Shepherd Hills Factory Outlet or take a short drive to Factory Stores of America, Inc. and Bennett Spring State Park. With free parking available, your adventures in Lebanon are just a drive away. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 219 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
R
Rilee • couple • us
10
2026-04-21 • via Nuitee
R
Rilee • couple • us
10
2026-04-03 • via Nuitee
J
Jennifer • couple • us
10
Great group of staff, including the construction workers.
Pros:

The receptionist Dee was great! Our vehicle broke down under the awning right after we checked in. She tried to help by letting us use her car to charge the battery to see if that’s what it was. She allowed us to leave it under the awning since it was out of the way so boyfriend could fix it Saturday.

Cons:

NA

2026-03-30 • via Nuitee
L
LONNY • couple • us
10
Pros:

didn't stay for breakfast

Cons:

instructions on for connecting to WIFI, instructions could be bedside in all rooms

2026-03-23 • via Nuitee
E
Enfield • couple • us
8
2026-03-16 • via Nuitee
C
CLARISSA • extended_group • us
7
Did the job but was expensive
Pros:

A bit tight and something scare not replaced

Cons:

Front parking was tight

2026-01-20 • via Nuitee
J
Jakub • solo_traveller • cz
8
Good stay, nice staffs, clean rooms, available internet...... I can recommend
Pros:

Service and staffs were really nice, everyone was trying to help me as much as possible (when I needed). I like that you had also gym (should be bigger - at morning that was a bit stucked by people) and swimmnig pool available.

Cons:

I was missing only one thing. During the breakfast wasn't available fresh vegetables (just basic - tomato, cucumber, paprika, some salat). I think this small thing cost almost nothing and it can improve a variations of breakfast menu itself.

2026-01-19 • via Nuitee
R
Ronald • couple • us
5
Was pleasant but as stated rooms were extremely small, not what I expected.
Pros:

Breakfast was good

Cons:

Rooms were extremely small

2026-01-19 • via Nuitee
M
Michael • couple • us
10
Extremely clean, like new, but a little pricey for last-minute.
Pros:

Rose in the breakfast area was great. She greeted everyone, picked up plates, bussed tables, asked if we wanted refills; like a restaurant, but better! I so wish I had cash to tip her! If I drive thru again, even if I don't stay, I will stop and tip her! The night check in young man was nice, too, Stan?... it was late and I forgot.

Cons:

The price! It was last minute. Booked at just before midnight. Even called the facility directly and the price was so steep! We HAD to travel and stay due to a death, but my husband has been out of work for a year and depending on 10% military benefits for Healthcare, so the cost mattered.

2026-01-19 • via Nuitee
M
Mason • couple • us
9
2026-01-19 • via Nuitee
J
Jor • couple • us
10
2026-01-19 • via Nuitee
D
Deborah • couple • us
9
2026-01-19 • via Nuitee
J
Jason • family_with_children • us
3
2026-01-19 • via Nuitee
N
Norma • family_with_children • us
8
2026-01-16 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Amazing hotel and staff

Cons:

Nothing

2025-12-29 • via Nuitee
T
Teresa • family_with_children • us
4
If you are going to charge prices like a 5 star, then improve your cleanliness
Pros:

Location and the breakfast were great.

Cons:

I was quoted a much cheaper price on booking.com. Arrived and was overcharged quite a bit

2025-12-27 • via Nuitee
W
Wright • family_with_children • us
10
2025-12-06 • via Nuitee
C
Carol • family_with_children • us
9
Enjoyed visiting with the friendly staff both at the front desk and the dining area.
Pros:

Love the friendly staff and the really good breakfast.

Cons:

Close to freeway but it sits back from street and you have to navigate to find the right entrance.

2025-11-03 • via Nuitee
J
Jacob • couple • us
10
2025-10-27 • via Nuitee
L
Larry • couple • us
10
Great location with a friendly staff and clean facility.
Pros:

Very clean, staff very friendly and helpful, and convenient location.

Cons:

Nothing

2025-10-27 • via Nuitee